| 客户隐性知识对延迟策略实施的影响及其获取方法研究 |
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| 引用本文： | 罗建强,赵艳萍,宋华明.客户隐性知识对延迟策略实施的影响及其获取方法研究[J].管理学报,2011(11):1702-1706. |
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| 作者姓名： | 罗建强 赵艳萍 宋华明 |
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| 作者单位： | 江苏大学工商管理学院;南京理工大学经济管理学院; |
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| 基金项目： | 国家自然科学基金资助项目(7117219170872047); 教育部人文社会科学研究青年基金资助项目(10YJC630169); 江苏大学高级专业人才科研启动基金资助项目(10JDG100) |
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| 摘 要： | 客户隐性知识能否被有效获取是影响延迟策略实施的一个关键因素。探讨了延迟生产系统知识管理的必要性,总结了传统制造模式和延迟策略实施模式下生产系统管理的区别,提出了延迟策略实施过程中知识管理的运行机理。实证分析表明,基于事例推理的客户隐性知识的获取对实施延迟策略生产系统具有重要的作用。
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| 关 键 词： | 延迟策略 客户订单分离点 隐性知识 事例推理 |
Acquisition Method of Customers' Tacit Knowledge and Its Influence on Postponement Strategy |
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| LUO Jianqiang ZHAO Yanping SONG Huaming.Acquisition Method of Customers' Tacit Knowledge and Its Influence on Postponement Strategy[J].Chinese JOurnal of Management,2011(11):1702-1706. |
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| Authors: | LUO Jianqiang ZHAO Yanping SONG Huaming |
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| Institution: | LUO Jianqiang1 ZHAO Yanping1 SONG Huaming2 (1.Jiangsu University,Zhenjiang,Jiangsu,China,2.Nanjing University of Science & Technology,Nanjing,China) |
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| Abstract: | Whether manufacturers can effectively acquire customers' tacit knowledge is a key factor to successful implementation of postponement strategy.In this paper,the necessity to knowledge management in manufacturing system in implementing postponement strategy is discussed,the difference of manufacturing system management between the traditional manufacturing model and postponement strategy mode is proposed,and the operational mechanism of knowledge management in implementing postponement strategy is studied.Em... |
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| Keywords: | postponement strategy customer order decoupling point tacit knowledge case based reasoning |
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