Managerial sensemaking of interaction within business relationships: A cultural perspective |
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Authors: | Maria Ivanova Lasse Torkkeli |
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Affiliation: | 1. Abo Akademi University, School of Business and Economics, Henrikinkatu 7, 20500 Turku, Finland;2. Lappeenranta University of Technology, School of Business, P.O. BOX 20, FI-53851 Lappeenranta, Finland |
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Abstract: | In this study, we take the perspective of the individual manager in order to understand the role of culture in managerial sensemaking on interaction within business relationships. Extant literature has found business-to-business relationships and interaction between managers to be an essential part of conducting business. However, it has mostly ignored the role of culture in the process. This has not accounted for the possibility that managers with different cultural backgrounds may differently make sense about business interactions. |
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Keywords: | Business relationship Interaction event Sensemaking Cultural schema Narrative Metaphors |
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