论和谐医患关系的构建

和谐医患关系表现为医患之间相互尊重、理解、信任、积极配合、共同战胜疾病的融洽关系，当医患出现矛盾时，能够自觉从维护安定团结的角度出发，以理性、合法的方式解决问题的平等关系，其基本特征为：平等的法律关系、公平正义的关系、诚信友爱的关系、互动双赢的关系。分析了目前引起医患关系紧张的根源：卫生法律法规滞后；医疗体制、社会保障制度不健全；医患双方认识及行为上的差异；医院内部管理不力以及外部失信。提出了构建和谐医患关系的思路：建立健全各项卫生法律法规，依法行医；理顺医疗体制，减轻患者负担；以人为本，体现医学人文关怀；落实医患沟通制度，加强与政府、媒体的沟通。

How to Establish Harmonious Doctor-patient Relationship

The harmonious doctor-patient relationship can be reflected from mutual respect,mutual understanding, mutual trust,active cooperation and conquering disease together. When contradiction between doctor and patient arises, it can be resolved through reasonable and legal methods from the perspective of safeguarding stability and unity. The basic features of harmonious doctor-patient relationship include equal legal relationship, fair and just relationship, honest and friendly relationship and win-win relationship. Factors causing tense doctor-patient relationship include backward medical laws and regula- tions, imperfect medical system and social security system, differences between doctors and patients in awareness and behavior and poor internal management in hospitals and external dishonesty. Finally, this paper puts forward several ways on how to establish harmonious doctor-patient relationship, such as a- dopting and perfecting medical laws and regulations so as to practice medicine in accordance with the law, straightening medical system to reduce the burden of patients, adhering to people-orientation so as to embody medical human care, implementing communication between doctors and patients and strengthening communication between governments and media.