Job stress management protocol using a merge between cognitive-behavioral techniques and ergonomic tools |
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Authors: | Viola Elaine Vidal Mario Cesar |
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Affiliation: | Ergo&Plus Consulting Services, Av. Americas, 2901, sl. 217, CEP 22631002 , Rio de Janeiro, RJ, Brazil. esviola3@hotmail.com |
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Abstract: | This paper presents a protocol for work distress assessment. Work distress is defined as a merge between nonergonomic related aspects, in tasks or environment, and adversely conditions perceived for a worker, in a certain work situation. This frame requires an approach that can treat individuals and organizational factors in the same way, at the same time. For this, we elaborate a psycho-ergonomics method, associating concepts and practices from cognitive-behavioral techniques and work ergonomic analysis, which we named CEWAT - Cognitive-Behavioral Work Analysis Technique. This paper presents CEWAT's foundations and structure, in steps. An application to a complex and dangerous system illustrates its benefits in the ergonomics action. |
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