| Abstract: | Despite more than 25 years of research on the processes and outcomes of information systems development in organizations, deficiencies exist in our knowledge about the effective management of complex systems development processes. Although individual studies have generated a wealth of findings, there is a need for a cumulative framework that facilitates interpretation of what has been learned and what needs to be learned about the process of information systems development. This paper reviews prior research on ISD processes and identifies the different types of contributions that have been made to our growing knowledge. More important, it generates a cumulative framework for understanding the process of ISD that could provide a valuable template for future research and practice. |
