Transformations in social work: From help towards social inclusion to the management of exclusion

The debate about the forms of increasing social exclusion in the developed western industrialized nations is the starting-point of this paper. This is followed by a discussion of the possible and likely consequences of social exclusion for social work theory and practice. It is suggested that on the social-theoretical basis of Luhmanns Systems Theory, social work can be investigated as the practice of averting exclusion, facilitating inclusion, and the management of exclusion in functionally differentiated societies. Against this background it is argued that social work as a form of secondary protection, both theoretically and practically, has to be related to the modes of inclusion and exclusion of social systems and organizations. In order to provide a theoretical clarification of the social tasks and opportunities of social work it is therefore necessary to conduct a precise analysis of the structures, forms, and processes of social inclusion and exclusion. At present it seems likely that, because of general societal developments, the increasing extent of exclusion and the intensification of exclusionary effects will lead to a situation in which social work will be restricted to the function of the management of exclusion.