Performance management practices in lean manufacturing organizations: a systematic review of research evidence |
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Authors: | Andrea Bellisario Andrey Pavlov |
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Institution: | 1. Department of Management and Law, Tor Vergata University, Rome, Italy;2. Department of Accounting, University of Groningen, Groningen, Netherlands;3. Cranfield School of Management, Cranfield University, Cranfield, UK |
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Abstract: | This paper provides the first systematic look into the existing research on performance management (PM) practices employed in lean manufacturing organisations (LMOs). It adopts a systematic review method to examine the evidence generated in the period 2004 – 2015 and uses a comprehensive PM framework to synthesise the findings. The results suggest that PM practices that have the most prominent role in LMOs are those that, firstly, are located closest to front-line actions and, secondly, explicitly address operational realities. This calls into question the primacy of accounting-driven controls in LMOs, suggesting that operational controls may be more effective than top-down accounting-based PM practices. The results also confirm the bias towards operational-level issues but suggest that LMOs may integrate the operational and the strategic levels by using PM practices that drive organisational learning through employee involvement and engagement. |
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Keywords: | Lean manufacturing organisations lean production literature review management control performance management |
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