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Overcoming the dark side of task conflict: Buffering roles of transformational leadership,tenacity, and passion for work
Institution:1. Goodman School of Business, Brock University St. Catharines, Ontario L2S 3A1, Canada;2. Instituto Tecnológico Autónomo de México (ITAM), Santa Teresa Campus, Mexico City, Mexico
Abstract:Drawing from the job demands–resources model, this study considers how task conflict reduces employees' job satisfaction, as well as how the negative task conflict–job satisfaction relationship might be buffered by supervisors' transformational leadership and employees' personal resources. Using data from a large organization, the authors show that task conflict reduces job satisfaction, but this effect is weaker at higher levels of transformational leadership, tenacity, and passion for work. The buffering roles of the two personal resources (tenacity and passion for work) are particularly salient when transformational leadership is low. These findings indicate that organizations marked by task-related clashes can counter the accompanying stress by developing adequate leadership and employee resources within their ranks.
Keywords:Task conflict  Job satisfaction  Transformational leadership  Personal resources  Job demands–resources model
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