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供应链管理的快速反馈营销系统与4Ps营销系统仿真
引用本文:何小洲,刘代兵,李曜.供应链管理的快速反馈营销系统与4Ps营销系统仿真[J].重庆大学学报(社会科学版),2013,19(2):63-69.
作者姓名:何小洲  刘代兵  李曜
作者单位:重庆大学经济与工商管理学院,重庆,400044
基金项目:国家自然科学基金资助项目
摘    要:企业如何快速响应市场是企业应对外界环境变化、赢得竞争优势的关键。文章从顾客需求出发,将供应链管理与市场营销相结合,运用系统动力学的理论与方法,研究传统4Ps营销系统与基于供应链管理的快速反馈营销系统两种营销模式的运营特点与绩效。并结合X企业的实际情况,运用Vensim.PLE仿真软件对两种营销模式进行仿真模拟,比较了两种模式的运营绩效。研究表明促使顾客满意度、订单率、销售量获得长期、快速增长的关键在于改变传统的营销系统模式,建立从顾客需求出发的基于供应链管理的快速反馈营销系统。

关 键 词:供应链管理  快速反馈营销系统  系统动力学  系统仿真

The Fast-feedback Marketing System Based on Supply Chain Management and 4Ps Marketing System Simulation
HE Xiaozhou,LIU Daibing and LI Yao.The Fast-feedback Marketing System Based on Supply Chain Management and 4Ps Marketing System Simulation[J].Journal of Chongqing University(Social Sciences Edition),2013,19(2):63-69.
Authors:HE Xiaozhou  LIU Daibing and LI Yao
Institution:School of Economics and Business Administration, Chongqing University, Chongqing 400044, P. R. China;School of Economics and Business Administration, Chongqing University, Chongqing 400044, P. R. China;School of Economics and Business Administration, Chongqing University, Chongqing 400044, P. R. China
Abstract:How to response the changing market environment rapidly is a corner stone for enterprises to obtain competitive strength. Based on customer needs, this paper analyzes the difference of operational effectiveness between traditional 4Ps marketing mix system and the fast-feedback marketing system by combining the supply chain management theory with marketing mix strategy, and according to the System Dynamics methods. By empirical studying on X company, using Vensim.PLE simulation software on the two modes and comparing the performance of two modes in operational effectiveness, this paper puts out that the key point for customer satisfaction, sales and orders fast and sustainable growth is to change the traditional mode of marketing system and establish a consumer-oriented fast feedback marketing system based on supply chain management.
Keywords:supply chain management  fast-feedback marketing system  system dynamics  system simulation
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