| 多样化的物流增值服务模式——供应链和客户关系理论在物流服务中的创新 |
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| 引用本文： | 杨爱民,李芬.多样化的物流增值服务模式——供应链和客户关系理论在物流服务中的创新[J].武汉理工大学学报(社会科学版),2002,15(5):470-473. |
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| 作者姓名： | 杨爱民 李芬 |
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| 作者单位： | 武汉理工大学,经济学院,湖北,武汉,430070 |
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| 摘 要： | 在我国加入WTO的新形势下 ,传统的仓储、运输及第三方物流服务发展受到越来越大的挑战 ,开发新型物流增值服务是物流业的现实选择。本文试图运用供应链管理和客户关系管理理论 ,对当前的物流服务模式进行创新 ,提出了多样化物流增值服务的建议。
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| 关 键 词： | 供应链 客户关系管理 物流增值服务 |
| 文章编号： | 1671-6477(2002)05-0470-04 |
| 修稿时间： | 2002年3月8日 |
Diversified Value-Added Logistics Services Model--Logistics Services Innovation Based on Supply Chain Management and Customer Relation Management Theory |
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| Yang Aimin,Li Fen.Diversified Value-Added Logistics Services Model--Logistics Services Innovation Based on Supply Chain Management and Customer Relation Management Theory[J].Journal of Wuhan University of Technology(Social Science Edition),2002,15(5):470-473. |
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| Authors: | Yang Aimin Li Fen |
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| Abstract: | With China's entry to WTO, our logistics industry is facing unprecedented challenges;to develop diversified value-added logistics services is the realistic strategy for the logistics companies. This thesis is trying to innovate the current logistics services model and to give some recommendations on how to create value-added services, with the introduction of supply-chain management and customer relationship management theory. |
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| Keywords: | supply-chain management customer relationship management value-added services |
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