| 中小企业CRM系统的OLAP设计与实现 |
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| 引用本文： | 黄松英.中小企业CRM系统的OLAP设计与实现[J].绍兴文理学院学报,2005(2). |
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| 作者姓名： | 黄松英 |
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| 作者单位： | 绍兴文理学院计算机系 浙江绍兴312000 |
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| 摘 要： | 根据中小企业CRM发展需求,构建了OLAP分析模型,为企业提供决策支持.
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| 关 键 词： | 客户关系管理 OLAP模型 数据仓库 |
Design and Implementation of OLAP Model for CRM System in Small and Medium-sized Enterprises |
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| Huang Songying.Design and Implementation of OLAP Model for CRM System in Small and Medium-sized Enterprises[J].Journal of Shaoxing College of Arts and Sciences,2005(2). |
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| Authors: | Huang Songying |
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| Abstract: | This paper sets up an OLAP model for the reqirements of CRM systyem in small and medium-sized enterprises,which provides a decision-making support. |
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| Keywords: | customer relation management OLAP model data warehouse |
| 本文献已被 CNKI 等数据库收录！ |
