多样化团队中的断裂带:形成、演化和效应研究

团队断裂带是由成员多样化特征的组合而引发的群体分化 ,这一概念为深入理解多样化的效应提供了新的视角。团队断裂带形成的理论依据是社会分类理论及同性相吸范式。在团队的发展过程中 ,断裂带的特征类型和强度均会发生动态变化。相应地 ,断裂带的效应也会有所不同。团队断裂带是把“双刃剑”,它通过影响团队凝聚力、团队沟通和团队冲突对团队效能发挥作用 ,并且其效应的强弱受任务互依性、团队的知识管理系统和外部领导者的管理等情境因素的调节。针对断裂带的复杂效应 ,团队管理者应采取多种措施为断裂带架桥 ,以尽可能协调子群之间的关系 ,趋利避害。

Group Faultlines in Diverse Teams: A Study of Its Emergence, Development and Effect

Group faultlines which depend on the compositional dynamics of multiple attributes can potentially lead to group differentiation . An analysis of the emergence of faultlines is based on the social-categorization theory and the similar-attraction paradigm . Although faultlines may be formed at any time in group history , the types and the intensity of group faultlines change as familiarity increases among all group members . Accordingly , the effects of faultlines on team functioning and performance will be different . Furthermore , group faultlines influence team performance through team cohesion , team communication and team conflict . Such factors as task interdependence , KMS in the team and external leaders can moderate the relationship between group faultlines and team performance . Analyzing a group on the basis of its diversity and its faultlines generates a variety of practical implications ,which may help to diagnose , understand and manage group faultlines to coordinate the subgroups .