民事诉讼中网络聊天证据取证的困境与出路

社交软件在互联网、大数据时代得到了飞速发展,网络聊天证据在民事诉讼中的运用增长迅速。网络聊天证据能否合法有效地收集对最大限度地再现案件真实和实体正义的实现影响甚巨。鉴于网络聊天证据在实务中采信率较低的司法现状,有必要对聊天证据收集的指导原则加以明确,并在此基础上对收集程序和取证主体等配套制度予以完善,赋予网络服务商之法定协助取证义务,以寄望破解当前网络聊天证据原件模糊、取证主体受限、成本高昂之困境。

The Dilemma and Outlet of Online Chat Evidence Collection in Civil Proceedings

The social software has developed rapidly in the era of Internet and big data. Whether chat evidence can be legally and effectively collected has a great impact on the investigation of the facts of the case and the realization of substantive justice. In view of the low credit rate of network chat evidence in practice, it is necessary to clarify the guiding principles of chat evidence collection, and to improve the supporting system such as the collection procedures and the subject evidence collection. Network service providers are legally obliged to assist in gathering evidence so as to solve the dilemma in which the original evidence of network chat is vague, the subject evidence collection is limited and costly.