统计数据质量与用户满意度：测评量表设计与实证研究

 针对政府统计数据质量评估问题，综合若干国家统计部门与国际组织对统计质量的定义，确立政府统计数据质量维度体系；进而参照国际货币基金组织的“数据质量评估框架”设计具体的用户满意度测评量表。基于该量表的问卷调查结果显示，量表具有良好的测量信度与效度。研究中提出的八项质量维度可以充分反映政府统计数据质量的不同侧面，可以有效解构用户满意度的特征；用户对各质量维度的重要性认知、用户专业技术职务、对统计数据的依赖程度以及搜集渠道的选择等，与其满意度之间亦表现出明显的关联模式。

Statistical Data Quality and Users' Satisfaction:Designing Evaluation Scale and Empirical Study

Concerning assessment of official statistical data quality, a quality dimension framework has been determined,with reference to definition of statistical quality by several national statistical authorities and international organizations. Referring to DQAF by IMF,a user-satisfaction evaluation scale has been designed. The evaluation scale has adequate reliability and validity,according to test to questionnaire interview data. The paper argues that the eight quality dimensions can reflect various aspects of ...