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Social Workers' Use of the Internet and E-Mail to Help Clients in Virginia
Authors:Takashi Ishizuki  J James Cotter
Institution:1. Department of Social Welfare of the Graduate School of Humanities , Tokyo Metropolitan University , Tokyo, Japan ishizuki-takashi@ed.tmu.ac.jp;3. Department of Gerontology of the School of Allied Health Professions , Virginia Commonwealth University , Richmond, Virginia
Abstract:A survey of a random sample of licensed social workers in Virginia showed 98.8% had Internet access in either their home or workplace. A comparison of this study with a study conducted in the early 2000s indicated more than 20% difference regarding e-mail communication with clients and Internet use for work-related research. Social workers who actually used the Internet and e-mail tended to expect a future increase in their use, in contrast with nonusers. Stepwise multiple logistic regression analyses found age and type of agency (private/for-profit) as factors negatively related to having Internet access in the workplace, age, and the reason “E-mail is not secure enough” as factors negatively related in the future e-mail communication with clients among current nonusers.
Keywords:client  e-mail  Internet  social workers
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