| 精益六西格玛在缩短快递配送时间的应用研究 |
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| 引用本文： | 李继勇,张晨,张静.精益六西格玛在缩短快递配送时间的应用研究[J].河北工程大学学报(社会科学版),2011,28(3):20-21,76. |
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| 作者姓名： | 李继勇 张晨 张静 |
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| 作者单位： | 1. 河北工程大学经管学院,河北邯郸,056038
2. 邯郸市教育考试院,河北邯郸,056002 |
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| 摘 要： | 精益六西格玛强调的是不断追求完美,主要以提高顾客满意度为核心,因此它不但是一种以顾客为中心的文化,更是一种可以切实解决问题的工具。文章在精益六西格玛一般模型的基础上,对快递行业的配送流程进行改进,从而优化快递流程,缩短配送时间。
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| 关 键 词： | 精益六西格玛 快递 快递配送 |
Application research of lean six sigma in reducing the express delivery time |
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| Authors: | LI Ji-yong ZHANG Chen and ZHANG Jing |
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| Institution: | LI Ji-yong1,ZHANG Chen1,ZHANG Jing2(1.School of Economics and Management,Hebei University of Engineering,Handan 056038,China,2.The Institute of Handan Education Examination,Handan 056002,China) |
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| Abstract: | Lean six sigma is a concept of pursuing perfection constantly,mainly to improve customers' satisfaction as its goal.So it is a customer-centered culture,as well as a tool to solve practical problems.The paper improves the delivery process of the expressage on the base of the general model of the lean six sigma,and thus optimizes the expressage process and shortens the delivery time. |
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| Keywords: | lean six sigma expressage expressage delivery |
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