Becoming a Trustworthy Profession: Doing Better Than Doing Good

Abstract

Social work is a relationship-based profession. For this reason, social work professionals need to be perceived as trustworthy by those with whom we work. This address outlines the nature and importance of trustworthiness and the specific issues the social work profession faces in relation to the question of trustworthiness. I argue that scandals in human services and faith-based institutions as well as pressures associated with new public management create further challenges to achieving trustworthiness. The address discusses how the profession can enhance its trustworthiness through increasing our capacity to articulate professional purpose, committing to professional excellence and to being courageous in speaking out about abuses of power that impact on the lives of people who use our services.     

Community College Programs for the Human Services

A national survey of 2-year human services programs in community colleges revealed the current status of these programs and identified significant trends in areas such as program number, curriculum design, standard-setting mechanisms, student composition and career paths, and faculty affiliation. Of particular interest was the relationship of these programs and their graduates to social work education and the social services job market. Among the principal findings were (a) these programs are in a period of renewed growth and (b) a need and an opportunity exist for the social work profession, particularly social work education, to be constructively involved in this level of education.     

Personal reflection and experience of a Fulbright Scholar: teaching a mental health course in Vietnam’s changing culture

This paper documents the experience of developing and teaching a course on mental health for undergraduate social worker students during a semester in Vietnam. Social work is a profession at the early stages of development in Vietnam, requiring much curriculum development. There are over 40 universities with undergraduate social work education programs, but few of the faculty have had training or experience in practicing social work. The paper will summarize the main reasons for developing such a course given the current state of mental health need and services in a changing culture, as well as the current state of professional social work education and the newly established profession of social work. The author describes the contexts underlying the course—the status of social work and social work education in Vietnam, the context of mental health and mental illness in Vietnam, and curriculum adaptation to the cultural context. From this experience, the lessons learned about the role of cross-cultural critical thinking, cultural knowledge, and other strategies will be discussed about teaching a subject like mental health internationally.     

Clinical social work practice in the private sector: A survey

Although a great deal is known about mental health services provided by the public sector, few systematic data exist on service provision in the private sector. Despite this, the relative roles and merits of private-versus public-sector practice are issues of considerable contention within the social work profession. This survey, based on the responses of 253 social workers providing clinical services in the private sector in Colorado, sheds new light on this debate. Information reported includes the personal characteristics of providers, characteristics of clients seen, and other characteristics of practice.     

The feminization of social services: Implications for black male youth

Throughout the institution of social services attention to the needs of black male youth has been subjugated relative to the needs of women and girls. Despite the educational failures and hyper-incarceration of black male youth they remain aloof from social services. In the aftermath is an invisible crisis not irrelevant to the feminization of social services. Such feminization is evident in the social work databases and social service help models where it has dominated. If social service agencies are to balance the influences of feminization, it is imperative to de-feminize social services by systematically addressing the needs of black male youths. The outcome will contribute to their academic successes and reduction in rates of hyper-incarceration. Only then will it be possible to sustain alternatives to the feminization of social services and the potency of the social work profession at-large.     

Social workers in the new human services marketplace: Trends,challenges and responses

This paper examines employment trends in social welfare occupations and challenges to the industrial and cultural recognition of professional social work in the new human services market place. Following examination of the threats posed by market reform and the crisis in public confidence in some domains of human services work, I focus on three key concerns. First, through analysis of Census data from 1996 to 2001, I compare trends in the employment of social workers, welfare workers and community workers. Second, drawing on the work of Nancy Fraser (1997), I argue that the challenges facing social workers can be understood as problems of ‘recognition’. Using this framework, I examine the external contests to the valuing of professional social work and also the internal challenges, that is, threats from within the social work profession to the industrial and cultural recognition of social work. Finally, I will consider how social workers, particularly new graduates, can respond to the challenges facing them in the new human services marketplace. I propose that social workers should claim a position as practice leaders and I outline practical strategies for achieving this goal.     

The knowledge,skills and qualities needed for social work in a major paediatric teaching hospital

Abstract

The place of aged care in social work has long been ambiguous, if not marginal. Social work (as do other comparable professions) often displays a reluctance to place practice in this field within the core of the profession that embodies aspects of ageism in contemporary society. Working with older people is frequently characterised as ‘mundane’, ‘routine’ and even ‘not “real” social work’. This paper examines the practice implications of the current policy context. Forms of ‘indirect’ practice are identified as central to social work in aged care, and the implications of this for the standing of aged care social work in the wider profession are discussed. It is argued that ‘indirect’ practices are core to the development of the profession and so should be seen as ‘real’ social work. In conclusion, it is suggested that unless social work affirms practice with older people and their families we will fail to be congruent with our own values.     

Working with social complexity in a neoliberal society: challenges for social work in Estonia

This article deals with Estonian social workers' perspectives on the fundamentals of the social work profession in a society where radical social, political, and economic changes have occurred within a very short period of time. Estonia typically figures as a model country, sometimes as a positive model, sometimes as a negative one, but according to most commentators, Estonia has pursued social and economic transformations in a particularly dramatic way. Social workers have recognized that radical changes have created new types of problems and social work should deal with vulnerable people and families under uncertain and unforeseeable conditions. Estonia is a challenging example to understand social work in the context of a neoliberal market society. It is therefore necessary to find out what the new challenges for the development of social work as a profession are. This article explores a ‘direction’ toward which social work in Estonia is developing, focusing mainly on the influence of the Estonian political context. The results of the research are relevant to the entire social work profession, insomuch as they address questions about the essence of social work and the ethical principles of the social work profession in society and how they can be strongly influenced by neoliberal thinking and increasing complexity.     

Book reviews

Abstract

Our paper on reconstructing and re-conceptualising social work in the emerging milieu is intended to contribute to an ongoing debate about the organisation and conceptualisation of social work in the Australian social, political, economic and cultural context. The responses to our paper by our colleagues, O'Connor, Furlong and Ife, provide a diversity of important perspectives for the social work profession in Australia to consider. It is our hope that this public conversation will continue and expand as other voices are added to what we hope will become a lively and defining discussion on our professional futures.     

Social work and day care: a role looking for a profession

The profession's present role in day care is assessed through a review of the social work literature. This analysis suggests that the profession is not systematically involved enough in child care systems on a local or national basis. The author discusses why this is so, and suggests professional points of access for social workers interested in providing social services in different types of child care. In addition, it is recommended that more policy and programmatic emphases be put on providing social services to family day care homes, the care of children by their relatives, and for centers that serve ethnic minorities and disadvantaged families.I wish to thank Beatrice Saunders and Eleanor Brilliant for their help in writing this article.     

Empowering Community-Based Programs for Youth Development

This article discusses the need for community-based programs for youth and their families and urges the social work profession to resume its historical leadership in such programs while incorporating recent theory and practice. The authors describe the reasons why social workers abandoned neighborhood-based youth development services, the intended outcomes of such services, and current societal and professional trends that support a revival of social work’s involvement in youth development. They discuss one school of social work’s current participation in a youth agency partnership and examine implications of the suggested revival for social work education. Collaboration among families, schools, diverse community services, agencies, and educators is emphasized.     

Should There Be Mentoring Efforts to Help Retain and Recruit More Males Into Baccalaureate and Master's Social Work Programs?

Social work programs need to actively set mechanisms in place to attract more men into a predominately female academic major through mentoring, recruitment, and retention efforts. This article conducts a review of the literature to examine whether mentoring efforts should be directed at male social work students. It is inconsistent for the social work profession to embrace the concept of providing culturally competent practices to clients but fail to address and combat a significant gender gap in the delivery of services to male clients.     

Implementing media literacy training for social work programs at HBCUs: A literary analysis of barriers and opportunities

ABSTRACT

The image of the social work profession in the media is problematic for many reasons. Social work and its practitioners are often depicted as incompetent, ineffective, and unnecessary. Despite the necessity of the services provided to the public by social workers, public opinion of the profession remains low. To reverse the current trend, social work programs, particularly those at historically Black colleges and universities, can begin to provide media literacy training and media awareness within the curriculum to assist future social workers in stemming the tide of negative coverage and portrayals of the profession in the media. Using the media diffusion of information theory as an overview, this literary analysis provides a historical view of the profession and highlights current trends in social work practice, education, and media training.     

Changing Lives: what is really changing for Scottish social work?

In 2004 the then Scottish Executive launched the 21st Century Social Work Review. The review report, Changing Lives, addressed perceived shortcomings in statutory social work services, claiming to offer a fundamental review of the profession. This paper argues that, rather than offering any significantly new principles or policies, the drift of the Changing Lives process was chiefly to refurnish the discourse in which statutory social work is conducted. Specifically it shifts that discourse away from a long-standing Scottish concern to promote social welfare on a community basis towards an individualised conception of well-being. Central to that process is the Review's advocacy of personalisation of services. It is argued therefore that Changing Lives is best understood as an exercise in the ‘problematics of government’—a reassertion of control by reshaping expectations, rather than a substantive reform of services.     

Forging an Identity as a Newly Qualified Worker in the Non-government Community Services Sector

Forging a professional identity is commonly assumed to be a key objective for new graduates transitioning to work. However, the extant literature on professional identity development gives minimal consideration to the role of contemporary work conditions such as increased contract-based employment and occupational instability in carving out a work identity. These workforce trends are particularly pronounced in the non-government community services sector, where worker mobility is high and workers often occupy roles that are not profession-specific. In light of these trends, this article seeks to broaden existing understandings of professional identity development. Focus groups were conducted with 24 newly qualified workers with degree-level qualifications in social work and the human services employed in the community services sector in Queensland. The findings suggest that these workers held a variety of allegiances, which were not necessarily aligned with a profession but instead shaped by the interplay of personal, professional, and organisational factors.     

Social Workers as Boundary Spanners: Reframing our Professional Identity for Interprofessional Practice

One of the more difficult tasks for social work educators is socializing students into a professional identity. Social identity theory provides a lens to consider what is needed for a social work identity that will continue to be salient for students as they move into practice. Framing social workers as boundary spanners might offer students a professional identity that is congruent with core values, reflects what social workers do and places less emphasis on old debates about the profession. It also positions students well for work in the increasingly interprofessional realms of health and social care. I consider how social workers are well equipped to meet the demand created by ‘joined-up working’ for people with boundary-spanning expertise. Seeing ourselves as boundary spanners is one way to reconcile our professional and interprofessional identities, thereby increasing the chances that our students will continue to identify as social workers when they move into interprofessional practice.     

Systematic Thinking for Social Action. Alice M. Rivlin. Washington,D.C.: The Brookings Institution, 1971. 150 Pages, $2.50

There is an educational and professional policy within social work that obstructs needed doctoral preparation for the individualized services. This is in contrast to the trend in other professions that require the doctorate as a minimum standard for certification of professional competence The present policy is contradictory, unrealistic, and frustrating to many clinical practitioners. There are negative consequences in an abdication of social work responsibility for knowledge-building, program development, and service provision, as well as in the evocation of dysfunctional social work practitioner behavior.     

Teaching Social Work Students to use Advocacy Skills Through the Mass Media

Teaching social work students and practitioners to work effectively with the media is a valuable component of efforts to provide skills to influence the development of social policies and services addressed to vulnerable populations. The author focuses on mass media communications research, examples drawn from social work and other human service professions, and instructional activities in social work education to examine and illustrate how participation in the mass communication network can further the social policy goals of the social work profession.     

Gate‐keeping for professional social work practice

The profession of social work has difficulty terminating students for non‐academic reasons because of an inability to define suitability for the profession and to formulate concrete criteria. Although discerning who is, or is not, personally suitable to practice social work is bound to be challenging, there is a growing realization that this task must be undertaken. This study was undertaken in response to this challenge, and seeks to increase our knowledge base about the personal and professional dimensions of social work, which result in suitable and unsuitable practices among social work students and practicing professional social workers. This article examines data gathered on the subject of professional suitability from a focus group and a series of individual interviews with social work field instructors. The authors attempt to broaden our understanding of personal suitability for the practice of social work and to achieve greater operational specificity to guide decision making for social work educators, as social work educators ultimately must make the critical decision about who should be admitted to the social work profession. It is hoped that this study can serve as a building block for further research. It seems clear that the choices to be explored must meet our obligation to society in general, to social work employers, and especially to clients.     

Conversations with Suwanrang: The Treatment Relationship in Cultural Context

Due to the changing cultural composition of the U.S., social workers are increasingly working with clients from different cultures. As a result of globalization, our schools of social work are training international students who return home to work in their native countries and take with them our theories and models of practice. It is essential that, as a profession, we address questions about the relevance of our models to work with clients from different cultures. This paper will use theoretical concepts from anthropology and data from field research with Suwanrang, a social worker in Northern Thailand to address these issues. The implications of the debate between universalist, relativist, and cultural pluralist perspectives within anthropology for psychodynamic, developmental models and social work treatment will be explored. The paper will focus on the ways the treatment relationship is shaped by and varies with culture