The Octagon Model of Volunteer Motivation: Results of a Phenomenological Analysis

Individual motivation is the core of the actualization and continuity in voluntary work from both the standpoint of theoretical research and practical volunteerism. Volunteer motivation also provides an excellent research area for investigating the wider sociological theme of late-modern participation. This study, based on the data from 18 interviews, explores volunteer motivation utilizing a phenomenological approach to individual experience and the meaning of volunteerism. Using a phenomenological approach illuminates the nature of volunteer motivation more holistically. The research includes 767 motivational elements in 47 themes and develops an innovative four-dimensional octagon model of volunteer motivation—the theoretical and practical applications of which are discussed.     

The Give and Take of Volunteering: Motives,Benefits, and Personal Connections among Irish Volunteers

Volunteers are integral to the delivery of health and social services in many countries. Volunteer motivation is the key phenomenon around which research into the psychology of volunteering behaviour has been based in the recent past. This study comprised interviews with 26 volunteers working with eight health and social care organizations in Ireland. The study aimed to describe and interpret reasons for initial and continued volunteering involvement. Four key themes were proposed on the basis of a thematic analysis: volunteer motives; personal connections to organizations and causes; benefits; and challenges arising from volunteering. These themes are analysed in light of social psychological theory to better understand why people volunteer and maintain their involvement in the face of competing demands. The findings suggest that benefits and challenges merit a higher profile in research into the volunteer process, and that bonds of perceived obligation motivate many volunteers to begin and continue their involvement in health and social care.     

Social Welfare Related Volunteer Activity: Relevance, Definition and Reality in Rural Japan

Abstract  This paper examines three aspects of sustained social welfare volunteer activity in a rural setting: relevance, definition and reality. Volunteer activity is relevant to social welfare needs resolution in contemporary Japan. Survey results indicate that Hirosaki city residents ascribe secondary, or supplementary welfare resolution expectation to regional society. Given the factors of urbanization, increased mobility, weakening of the traditional family, and instability in the post-bubble economy, the volunteer organization becomes one representative form of this regional society. Hirosaki residents appear to have a fairly clear definition of what constitutes volunteer activity. This definition reflects volunteer activity motivation, characteristics of the volunteer activity itself, and aspects pertaining to volunteer activity's social role. Finally, the reality of volunteer activity as found in the Hirosaki city survey data is that it is highly dependent on maintenance of human relations, possibly at the expense of direct social welfare directed activity. Furthermore, the present reality of Japanese volunteerism is that its success ultimately depends on administrative support, support which is lacking in the Hirosaki case.
These results are based on a survey investigation comprised of a citizen survey, an active welfare volunteer survey, and a social welfare related volunteer organization survey conducted in Hirosaki city. Aomori prefecture in 1994.     

Motivating Mormons

Despite numerous studies on motivation for generosity, much remains unknown. Given that the lion's share of giving and volunteering is directed toward religious institutions, we aimed to test the motivation for the generosity of Mormons. Previous research has indicated that Mormons (Latter‐day Saints) volunteer and donate at much higher levels than other groups. This study examined how self‐reported motivations to volunteer explain the annual number of hours volunteered and the likelihood of donating toward various causes. We used thirty qualitative interviews with Latter‐day Saints to create a comprehensive questionnaire measuring the time spent engaged in various volunteer activities and whether or not the respondents donated to various causes. The questionnaire also asked respondents to rank how important twenty‐five different motivations were to their service or volunteering. We used factor analysis of the results on the twenty‐five motivation items to identify underlying variables behind volunteer motivations, and we used the scores on the five resulting factors in multiple regression analyses to predict volunteer hours and logistic regression analyses to predict the likelihood of making donations. Different types of motivations predicted different types of volunteering and charitable giving. Theological motivations had the broadest impact and predicted religious volunteering, social volunteering to benefit church members, social volunteering through the church to benefit the community, religious donations, and donations toward social causes made through the church. After inserting control variables into our models, we found that none of the five types of motivations predicted secular volunteering or secular charitable giving. We conclude with managerial and conceptual implications of these and other results.     

大学生亲社会倾向与志愿动机的关系研究

大学生是社会志愿服务群体的重要力量,探析大学生亲社会倾向与志愿动机的关系非常重要。对233名大学生的调查表明:当前大学生志愿动机水平较高,不同性别在志愿动机上有显著差异,政治面貌影响志愿动机。亲社会倾向与志愿动机高度正相关,情绪性、依从性、利他性是志愿动机的有效预测变量。组织类型在亲社会倾向与志愿动机之间起到调节作用。     

Social Constructs and Human Service: Managerial Sensemaking of Volunteer Motivation

Managers of volunteers in human service interpret their job and experiences through a cognitive construct grounded in past interactions and experiences. This construct—sensemaking—then guides the managers' perceptions of subsequent interactions with peers, volunteers, and supervisors. Volunteers similarly make sense of their surroundings through cognitive constructions grounded in their own experiences. Unfortunately, managers and volunteers do not always make sense of their surroundings in the same way. Research has demonstrated that supervisors and paid employees may not necessarily agree in their perceptions of such issues as, for example, employee motivation. Such differences can lead to disagreements about the meaning of behaviors and the design of reward systems, eventually compromising organizational performance. In this study, sensemaking of volunteer motivation was assessed from the manager's perspective and compared with a previous study of volunteers themselves. Differences in understanding such a primary question as why volunteers are present can reasonably be expected to have an impact on organizational effectiveness. Interestingly, the predicted outcome of a different sensemaking schema was not supported in either the understanding of motivation or in the relative importance assigned to altruism. Additional attributes of volunteer managers were also considered to determine if sensemaking is driven by environmental factors such as exposure to volunteers, tenure as a volunteer manager, or social roles associated with gender constructs. These additional attributes were not found to significantly affect the process of attribution of altruistic motives.     

Learning from sociological practice: The case of applied constructionism

Drawing upon field research in two distinct settings, the authors reflect upon the uses of and problems associated with social constructionism in academic and applied contexts. Miller’s research on brief therapists and Fox’s on an AIDS prevention program, both of which utilize the principles of social constructionism, bring into relief various issues within social constructionism. The authors suggest that academic contructionists’ consideration of applied uses might bear insight into the relationship between theory and sociological practice. As practitioners of everyday life who are responsible to practical concerns, social constructionists' knowledge claims are socially contingent. The mutable claims to expertise and authority in applied settings highlight these contingencies. Moreover, within applied constructionist settings, decisions to priviledge some knowledge forms over others reflect the ontological gerry-mandering problem in academic versions of constructionism. Kathryn Fox areas of specialization are deviant behavior and social control, social problems theory, and qualitative methods. She is co-author of Ethnography Unbound: Power and Resistance in the Modem Metropolis with Michael Burawoy et al. Currently, she is conducting research on a cognitive therapy program for violent offenders in prison. Gale Miller recent research has focused on language use in human service organizations and social problems theory. His recent book, Becoming Miracle Workers: Language and Meaning in Brief Therapy, is an ethnographic history of a postmodern approach to human troubles. He has also recently published a book with Robert Dingwall, Context and Method in Qualitative Research.     

Corporate Volunteering: Benefits and Challenges for Nonprofits

In the frame of corporate social responsibility, corporate volunteering is almost exclusively studied from the point of view of companies, while the perspectives of nonprofit organizations are neglected. Hence, this article focuses on the perspective of managers of nonprofit organizations on volunteer partnership projects with for‐profit companies. In the center of this article lie nonprofit managers' strategy and motivation for participating in corporate volunteering, conception of corporate volunteer activities, and the often‐cited win‐win‐win aspect. Key findings suggest that a majority of the questioned nonprofits lack strategic behavior and management tools for undertaking volunteer partnership projects with companies. Nevertheless, corporate volunteering is widely perceived as an opportunity and a promising method of raising donations for nonprofit organizations. This article suggests that the key to successful future cooperation between nonprofits and profit‐oriented organizations lies in the processes of internal evaluation and subsequent strategy development.     

Linking Autonomy-Supportive Leadership to Volunteer Satisfaction: A Self-Determination Theory Perspective

This study examines the development of volunteer satisfaction within the framework of self-determination theory (SDT). Therewith, autonomy-supportive leadership—as an influential part of the organizational context—is studied as an antecedent of volunteer satisfaction. The hypothesized model suggests that the link between autonomy-supportive leadership and volunteer satisfaction is serially mediated by general need satisfaction and autonomous motivation. Volunteers (N = 113) working closely together with their supervisors completed a paper-based questionnaire. As predicted, both general need satisfaction and autonomous motivation serially mediated the link between autonomy-supportive leadership and volunteer satisfaction. The results indicate that autonomy-supportive leadership is an important factor of the organizational context, increasing both volunteers’ autonomous motivation and satisfaction. Practical implications for volunteering organizations, as well as implications for further research, are discussed.     

城市青年志愿活动参与动机研究

综合国际上对志愿者参与动机研究与我国本土经验研究,有利于深入分析城市青年参与志愿活动原因与动机。目前,青年参与志愿服务活动动机呈多元化特征：青年参与志愿者服务活动体现出较明显的政府动员特征,而宗教价值驱动不明显;青年参与志愿服务活动时,更多是基于一种社会公益的奉献精神与互助精神,在参与活动过程中也获得社会资本的积累。     

Constructing meaning: Strengthening the policy-practice link

This paper provides an examination of the theoretical orientation of constructivism and its application to social work practice as well as the application of social constructionism to understanding and influencing social welfare policy. Explored are the ways in which these postmodern concepts when applied in social work practice and policy courses and reinforced in fieldwork training, provide a means to more readily link the content of these courses. Finally, it is argued that the concepts of constructivism and social constructionism offer a means to open the doors of inquiry and to the development of a range of new opportunities, theories, and interventions conducive to social work practice in its broadest sense.     

Volunteer Engagement in Housing Co-operatives: Civil Society “en miniature”

Housing co-operatives host miniature versions of civil society. They vitalize a social system that is shaped by formal regulations, economic functions and a population of private housing units. The study examines factors that influence a person’s willingness to volunteer in civic society using a multilevel analysis based on survey data from 32 co-operatives and 1263 members. To do so, the social exchange theory is extended to include the member value approach, which connects social engagement with the fulfillment of a range of needs, thus going beyond a narrow economic cost–benefit analysis. Study results show that volunteer engagement largely depends on the degree to which members can expect to experience their own achievement. This finding provides an explanation for significant differences in the engagement levels beyond factors that have already been determined (age, level of education). On an organizational level, the study reveals that the age of an organization influences volunteer engagement, but that the size and the degree of professionalization do not have an effect on it.     

两岸大学生志愿服务动机与激励机制比较研究

20世纪70年代以来,志愿者组织在全球范围兴起并得到发展,逐渐成为现代社会发展的一支活跃力量,在全球掀起了开展志愿服务的热潮。大学生志愿者作为我国志愿服务的重要参与主体,在志愿服务中起到了举足轻重的作用。在两岸和平发展新时期,两岸出现了大交流、大合作、大发展的新局面。作为志愿服务的主力军,两岸大学生志愿服务动机和激励机制的比较,有利于促进两岸大学生志愿服务合作机制的建立。     

Volunteer Motivation and Organizational Climate: Factors that Promote Satisfaction and Sustained Volunteerism in NPOs

Keeping volunteers committed and engaged is one of the toughest challenges for NPOs. The aim of the present study is to investigate the individual and organizational factors that promote volunteer satisfaction and, vice versa, foster intentions to quit. Two hundred forty-seven volunteers operating in four different NPOs were asked to fill in a self-report questionnaire that aimed to explore their motivations to volunteer, their degree of satisfaction and their perception of the organizational climate in the NPO they worked with, in addition to providing details of the activities which they were involved in. Results showed that the organizational climate mediates the relationship between autonomous motivation and satisfaction, as well as that between external motivation and intentions to leave an organization.     

The Frustration Factor: Volunteer Perspectives of Frustration in a Sport Setting

Volunteers are an integral part of the labor pool in the sports industry and organizations benefit from the extensive contributions that volunteer workers make to the daily operations of organizations and the overall management of events. Sport organizations have tended to utilize mainstream human resource management practices that focus on paid workers ignoring the differences in motivation and satisfaction factors that differentiate the sports volunteer worker along with the sports industry. This study explores the lived experience of long-term sport volunteers with regard to training and work preparedness, recognition and status, well-being, and belonging. The study employs an ethnographic research strategy in an authentic environment that would allow the researchers to untangle and understand the multiple realities that construct the volunteer experience. A holistic view of the dynamic interdependencies of all components of the volunteer community emerges yielding a new typology, the Frustration Factor.     

The sociological construction of gender and sexuality

This essay considers how we might come to understand social constructionism sociologically. It examines a number of related approaches to gender and sexuality that speak to sociological concerns and might be termed social constructionist: historicism, symbolic interactionism, ethnomethodology and materialist feminism. By recognising that social constructionism is multifarious rather than unified, we find that each social constructionist approach offers particular strengths for analysing the complexities of gender and sexuality. Through closely analysing these approaches and some of the criticisms of them we can reassert sociology's specific contribution, and embrace social constructionist analyses which address the multilayered characteristics of the social in general and gender and sexuality in particular.     

The Relevance of Self-Determination for Corporate Volunteering Intentions

Corporate volunteering programs are increasingly used to bolster community involvement, address social issues and improve the reputation of organisations. Despite this growing trend, our understanding of what motivates corporate volunteers is scant. Drawing on self-determination theory, this study investigates motivational differences among employees engaging in different corporate volunteering types and in independent volunteering, and examines the relationships between these volunteering types and employees’ intent to volunteer in the future. Findings obtained from a survey of 318 employees suggest that higher levels of motivation to volunteer for reasons of ego enhancement or guilt prevention (introjection) were associated with a higher likelihood of participation in employer-organised, large-scale volunteering. Lastly, compared to the other types of volunteers, corporate volunteers had the highest intentions to volunteer through their company in the future, while independent volunteers had the highest intentions to continue volunteering in their own time without employer support. These results highlight the importance of offering various types of corporate volunteering opportunities to employees, as people engaging in corporate volunteering do not make up a homogeneous group, and that different corporate volunteering activities fulfil different motivational needs.

     

Is Volunteering Always Voluntary? Between Compulsion and Coercion in Co-production

Governments are increasingly eager to involve citizens in co-production of services. They are seen as a substitution or a supplementary resource in service delivery. Citizens’ involvement relies heavily on their motivation (intrinsic and extrinsic drivers) to partake in co-production. Taking note from prior debate in the volunteerism literature, the article ties volunteer motivation to the process of co-production and citizen–state interaction. Here the state has contrastive options to motivate citizens’ behavior varying between compulsion and coercion. The question is how states’ increased engagement and interaction with volunteers affects volunteer motivation and free choice, the main characteristic of volunteerism. To exemplify this, we analyze the motivation behind state engagement in different forms of co-production: volunteering in rescue and police services and in a volunteer program for the unemployed in Estonia. We conclude that using citizens in co-production is rife with controversies that influence the very nature of volunteerism.     

Transformational Leadership and Volunteer Firefighter Engagement

This study explores the relationship between transformational leadership and volunteer firefighter engagement. Using responses from 213 volunteer firefighters, structural equation modeling reveals a positive relationship between transformational leadership and volunteer engagement, which is mediated by both group identification and perceived social impact. In addition, higher volunteer engagement is positively related to a firefighter's intention to continue volunteering and to recruit others. Taken together, the results indicate that transformational leaders achieve positive volunteer outcomes by strengthening the organizational ties of volunteers and by connecting volunteers with the prosocial impact of their work. Theoretical implications for transformational leadership research in volunteer settings as well as practical recommendations for a sustainable volunteer management are provided.     

Human Resource Department Power and Influence Through Symbolic Action

The present study integrates theory and researchon power, politics, and social constructionism toinvestigate how human resource (HR) departments inorganizations gain influence. Survey results from 242 organizations demonstrated that symbolicactions are stronger predictors of HR department powerthan unionization, HR performance, and top managementattitudes. Implications of the results are discussed as are directions for futureresearch.