An analysis of safety culture attitudes in a highly regulated environment

Culture is a complex construct in organizations, consisting of attitudes, perceptions, values and beliefs, which must necessarily be set in context. Many authors imply that culture is organization-wide and common to all employees. In terms of safety culture, the organizational context may determine its salience and likelihood of affecting behaviour, especially in a highly regulated environment such as the nuclear industry. This study investigates the components of safety culture and how it varies in a highly-regulated nuclear power plant. A 60-item questionnaire measuring safety attitudes and values was administered anonymously to 1550 employees at two plants in the UK nuclear industry, with a 64.7% mean response rate. Principal components analyses revealed six factors conceptually common to shop floor and management (supervisor/manager/professional) groups for both plants, relating to: management style and communication; responsibility and commitment; risk-taking; job satisfaction; complacency; and risk awareness. A canonical discriminant analysis of the items suggested that the data could distinguish three employee groups. The implications of these findings and the proposal that there are two or more safety cultures in the organization is discussed.     

An analysis of safety culture attitudes in a highly regulated environment

Culture is a complex construct in organizations, consisting of attitudes, perceptions, values and beliefs, which must necessarily be set in context. Many authors imply that culture is organization-wide and common to all employees. In terms of safety culture, the organizational context may determine its salience and likelihood of affecting behaviour, especially in a highly regulated environment such as the nuclear industry. This study investigates the components of safety culture and how it varies in a highly-regulated nuclear power plant. A 60-item questionnaire measuring safety attitudes and values was administered anonymously to 1550 employees at two plants in the UK nuclear industry, with a 64.7% mean response rate. Principal components analyses revealed six factors conceptually common to shop floor and management (supervisor/manager/professional) groups for both plants, relating to: management style and communication; responsibility and commitment; risk-taking; job satisfaction; complacency; and risk awareness. A canonical discriminant analysis of the items suggested that the data could distinguish three employee groups. The implications of these findings and the proposal that there are two or more safety cultures in the organization is discussed.     

Safety climate and safety outcomes: A meta-analytic comparison of universal vs. industry-specific safety climate predictive validity

Previous research has demonstrated that safety climate is a robust predictor of safety-related outcomes. However, there is little consensus about the optimal strategy to measure safety climate. One of the main issues has been whether safety climate measures should be universal or industry-specific. As such, this study was designed to examine the criterion-related validity of universal and industry-specific safety climate measures by conducting a meta-analytic comparison of their relationships with a variety of safety-related outcomes (i.e. safety behaviour, risk perceptions, accidents and injuries, and other adverse events). With 120 independent samples (N?=?81,213), we found that the industry-specific safety climate measures displayed better predictive power when predicting safety behaviour and risk perceptions than the universal safety climate measures. On the other hand, the universal safety climate measures displayed better predictive power when predicting other adverse events (but not accidents and injuries) than the industry-specific safety climate measures. We discuss these findings in light of the intended use of organisational safety climate surveys.     

Measuring safety climate on offshore installations

The human and organizational factors affecting safety were examined on 10 offshore installations using the Offshore Safety Questionnaire. The questionnaire contained scales measuring work pressure and work clarity, job communication, safety behaviour, risk perception, satisfaction with safety measures and safety attitudes. A total of 722 UK offshore workers (33% response rate) from a range of occupations completed and returned the questionnaire. The 'safety climates' on the various installations were characterized by most respondents feeling 'safe' with respect to a range of offshore hazards and expressing 'satisfaction' with safety measures. Respondents reported little risk-taking behaviour and felt positive about levels of work clarity and job communication. There was a wider diversity of opinions on the safety attitudes scale, indicating a lack of a positive, concerted 'safety culture' and more evidence for a range offragmented 'safety subcultures', which varied mainly as a function of seniority, occupation, age, shift worked and prior accident involvement. It is suggested that the interaction between these differing subcultures partly determines the prevailing 'safety climate' on any given installation. The UK oil and gas industry is now trying to improve its safety culture through the 'Stepchange' initiative, which hias set itself three main targets for the year 2000 : a 50 YO improvement in the industry's safety performance; safety performance contracts demonstrating leadership's personal concern for safety as an equal to business performance and encouraging industry members to work together to improve sharing of safety information and good practice. It is suggested that the existence of a strong, cohesive culture with respect to safety is not necessarily beneficial, possibly leading to 'dry rot' and complacency. A healthy culture may be represented by a range of assumptions, values, norms and expectations as reflected in employees' differing experiences of safety climate.     

Benchmarking Safety Climate in Hazardous Environments: A Longitudinal, Interorganizational Approach

Safety climate is an important element of organizational reliability. This study applied benchmarking strategies for monitoring safety climate across nine North Sea oil and gas installations that were surveyed in consecutive years. Examination of absolute changes in safety climate complemented the benchmarking approach. Discriminant function analyses (DFA) identified the elements of safety climate predictive of self-reported accidents; correlational analyses were applied to the scale scores and accident proportions across the year period. Absolute improvements were substantial, with safety climate profiles converging in the second year. Large relative improvements were also observed. DFA highlighted perceived management commitment to safety and willingness to report accidents as significant predictors of personal accident involvement. Changes in perceived management commitment to safety were closely associated with changes in safety behavior.     

National cultures and safety orientation: A study of seafarers working for Norwegian shipping companies

Up to now, little work has been conducted on safety in relation to national culture. This paper examines the association between national culture and the safety orientation of seafarers on Norwegian-owned vessels. Safety orientation is the result of cultural, organizational, and contextual factors that create attitudes and behaviours that in turn influence safety. In this study a safety culture/orientation questionnaire was designed and used to determine risk and safety characteristics. Survey data was collected from 2,558 seafarers from 27 countries. The sample used consisted of seafarers from the 10 countries for which there were more than 10 respondents. Five national (cultural) characteristics were calculated using Hofstede's Value Survey Model 94. Multivariate analysis of variance revealed that (a) the number of nationalities represented on a vessel was related to their attitude towards safety issues, such that two-nation vessels obtain relatively negative scores regarding these issues, and (b) national culture was related to safety culture, such that high power distance, high uncertainty avoidance, and high individualism were positive for safety. The implications of these findings for practice and future research are discussed.     

食品安全"监管困局"、 信号扭曲与制度安排

在既有研究提出的食品安全"监管困局"现象基础上,通过仿真建模及分析进一步解剖该困局的动态形成过程,构建食品市场中生产者、消费者和监管者构成的两期博弈模型,剖析食品安全"监管困局"的内在形成机理.研究发现:1)加大监管力度形成的违规揭露信息会影响到消费者的支付预期,当违规揭露水平超过消费者心理承受时会降低消费者的支付水平,进而影响食品行业平均收益,导致生产经营者的超额违规收益迅速增大,反过来又增强了生产经营者的违规动机,是为食品安全"监管困局"的动态形成过程;2)食品安全"监管困局"在于监管者与企业、监管者与消费者两种信息结构使监管力度的信号被扭曲所致,即政府监管力度对消费者形成信号扭曲,消费者无法通过市场价格实现质量信号分离,从而降低支付水平而影响行业平均收益.本文由此提出针对性的制度安排.     

Psychosocial variables related to transit safety: The application of catastrophe theory

This research applied a paradigm for the study of occupational safety and health risks in manufacturing settings to the risks associated with urban and regional transit operation. Subjects were 290 transit operators who completed a questionnaire measuring safety management, danger ratings, beliefs about accident control, work experience, physical stress, social stress, anxiety, environmental hazards, transit hazards (assaults and insults upon the operator, the need to reprimand passengers for various infractions, etc.), vehicle crashes and operator injuries, and alcohol and drug use. Principal findings were that operator injuries were most closely associated with transit hazards, which were more frequent at night and on the least desirable routes. Injuries occurred in a climate of elevated stress and anxiety which may have hampered the operators' ability to respond effectively to potentially dangerous situations. The cusp catastrophe model provided a non-linear dynamic explanation for accident occurrence and was more accurate (R = 0.71) for modelling accident incidence than the next best linear alternative (R = 0.51).     

The relationships between incivility,team climate for incivility and job-related employee well-being: a multilevel analysis

Adopting a multilevel approach, this study extends the current understanding of workplace incivility by examining the cross-level associations between team climate for incivility, team size and team norms with regard to competitiveness on employees’ well-being associated with incivility at work. Using a sample of 637 employees nested in 50 work teams, the results revealed a direct negative effect of uncivil team climates on employee job-related affective well-being, over and above employees’ personal experience of uncivil behaviour. As hypothesized, competitive norms significantly moderated the negative effect of experienced incivility on affective well-being, suggesting that competitive team environments may buffer the negative consequences of workplace incivility through a team sensemaking process. Utilizing Social Comparison Theory (comparing how they are treated) and climate strength literature, this study also found team size to be a significant moderator of the incivility–well-being relationship, with members of smaller work teams experiencing more detrimental effects of uncivil acts. Together, these findings suggest that the magnitude of the negative effect of uncivil behaviour is dependent on the composition and incivility climate of work teams. The results of this study have important implications for designing individual- and team-level interventions aimed at addressing uncivil behaviour and climates in the workplace.     

Fishermens blues: Factors related to accidents and safety among Newfoundland fishermen

The fisheries is one of the most dangerous industries in Canada. Possible contributory causes of the high rate of injuries are a fatalistic attitude to accidents and safety, and a high level of anxiety and worry among fishermen. These characteristics would be expected to lead to less attention to safety procedures and a consequent greater risk of accidents. The purpose of this study was to explore fishermen's levels of fatalism and anxiety; to consider the relationship of these factors to the frequency of accidents and extent of safety precautions; and to explore fishermen's explanations of and suggested solutions to the high rate of injuries at sea. The study was conducted among a sample of inshore fishermen who fished in the waters around Newfoundland. Fifty-five fishermen completed a questionnaire that requested basic demographic details, information on injuries obtained, safety precautions taken, perceived locus of control over accidents, anxiety, worries and explanations for accidents and possible measures to reduce them. Analysis of their replies revealed that the fishermen reported a high level of anxiety and that those who reported most anxiety reported more injuries and fewer safety precautions.     

Fishermens blues: Factors related to accidents and safety among Newfoundland fishermen

Abstract

The fisheries is one of the most dangerous industries in Canada. Possible contributory causes of the high rate of injuries are a fatalistic attitude to accidents and safety, and a high level of anxiety and worry among fishermen. These characteristics would be expected to lead to less attention to safety procedures and a consequent greater risk of accidents. The purpose of this study was to explore fishermen's levels of fatalism and anxiety; to consider the relationship of these factors to the frequency of accidents and extent of safety precautions; and to explore fishermen's explanations of and suggested solutions to the high rate of injuries at sea. The study was conducted among a sample of inshore fishermen who fished in the waters around Newfoundland. Fifty-five fishermen completed a questionnaire that requested basic demographic details, information on injuries obtained, safety precautions taken, perceived locus of control over accidents, anxiety, worries and explanations for accidents and possible measures to reduce them. Analysis of their replies revealed that the fishermen reported a high level of anxiety and that those who reported most anxiety reported more injuries and fewer safety precautions.     

The impact of social class on top managers’ attitudes towards employee downsizing

In this paper, we examine the impact of top managers' social class on their attitude towards employee downsizing. Mobilizing Bourdieu's concepts of social class as a unique social position defined by the combination of economic, cultural, and social capital, we develop hypotheses about the effects of different capital endowments, which we test with unique data on more than 2500 top managers in Germany. We find that both higher economic and higher social capital increase openness towards employee dismissals, while higher cultural capital reduces it. We also find that the overall effect of a top manager's social position is an aggregate of the effects of the individual types of capital: Managers with high cultural, low social and low economic capital are least open to employee dismissals, while those with low cultural, high social and high economic capital are most open – with the other combinations lying somewhere between the two extremes.     

The Courage Factor: Living People-Based Leadership by Geller,E. S. & Veazie,B

We adapted the Performance Diagnostic Checklist to analyze the environmental events contributing to safe and at-risk behaviors by employees in organizations. We then used the resulting tool, the Performance Diagnostic Checklist–Safety (PDC-Safety), to identify variables contributing to unsafe equipment usage by 3 members of a landscaping crew at a private university. Based on PDC-Safety results, an intervention consisting of graphic feedback was implemented. The intervention increased safe performance for all participants.     

Do you think that your health or safety are at risk because of your work? A large European study on psychological and physical work demands

Throughout Europe there are relatively few statistics, gathered a national level, which deal specifically with the problem of violence at work. In the UK, the revised Reporting of Injuries. Diseases and Dangerous Occurrences Regulations (RIDDOR) 1995 now require that certain violent incidents are reported on a national basis. The criteria for reporting, which are entirely dependent on the physical outcome of incidents, are discussed. It is recommended that employing organizations should establish their own internal systems for reportmg and recording a wider range of violent, and potentially violent, incidents. These should then be used to inform risk assessment and risk management.     

Individualism–collectivism orientation and employee attitudes: A comparison of employees from the high-technology sector in India and Ireland

In this study, we examined the effects of individualism–collectivism (I/C) orientations on organizational commitment (affective and normative), tenure intent, and willingness to expend effort among Indian and Irish employees. Results indicated that Indians exhibited higher willingness to expend effort, affective and normative commitments than the Irish employees. Irish employees, however, reported higher tenure intent than Indians. The self-reliance dimension of I/C predicted commitment and tenure intent in the hypothesized direction. The competitiveness dimension of I/C predicted tenure intent in the hypothesized direction but predicted commitments and effort opposite to the hypothesized direction. Supremacy of individual goals dimension of I/C predicted effort and solitary work preference dimension of I/C predicted effort and normative commitment in the expected directions. Implications are discussed.     

New employee orientation: cases of Korean corporations

Despite its effectiveness in socialization and development, new employee orientation (NEO) as a stand-alone training intervention has rarely been a topic of interest in the academic world. The purpose of this study was to examine the NEO programmes for university graduates in Korean corporations. Through an extensive review of NEO-related materials in 10 large Korean corporations, the designs and contents of Korean NEOs were analysed. As a result, all investigated corporations were found to use most of the institutionalized socialization tactics: formal, collective, fixed, sequential, and serial. The contents of the NEOs mainly focused on the synergism and integration roles. The embedded national culture and organizational contexts in Korean corporations were explored to explain the practices of the NEOs. Implications for HRD practice and research were suggested.     

The availability of personal and external coping resources: Thier impact on job stress and employee attitudes during organizational restructuring

This study examines the relationships among personal coping resources, social support, external coping resources, job stressors and job strains in a sample of 110 American Telephone and Telegraph employees undergoing a major organizational restructuring. The study expanded on a model suggested by Ashford (1988) by defining another category of coping resources that employees may draw upon to deal with the stressors and strains which occur during major organizational changes. External coping resources were defined as those which provided employees with a sense of 'vicarious control' in stressful situations. Results indicated that personal coping resources, social support and external coping resources had a direct effect upon job stressor and strain levels. No 'buffering' effect of these coplng resources was found. Hierarchical regression analyses indicated that external coping resources added to the prediction of job stressors and strains even when pertonal coping resources and social support were entered first into the prediction questions.     

The relationship of organizational and social coping resources to employee coping behaviour: A longitudinal analysis

Research on the determinants of coping behaviour has focused primarily on stressor-specific influences and on personal attributes and skills that serve as coping resources. However, coping resources can also include aspects of the organizational and social environment. This study investigates the role of supportive work relationships and of participation and influence in decision-making in determining the coping behaviour of employees in a manufacturing plant. Since the relationships between worksite coping resources and employee coping behaviours may be causally reciprocal, longitudinal models were analysed to sort out causal priorities. Results showed that organizational and social coping resources did influence subsequent coping behaviour. Perceiving oneself to have influence over decision-making at work predicted increases in active, problem-solving coping attempts and decreases in resignation in response to worksite stressors. Also, employees who perceived their co-workers and supervisors to be supportive were more likely to increase their mobilization of that support when faced with worksite stress. In addition, the use of certain employee coping behaviours influenced subsequent levels of participation in decision-making, as well as the quality of relationships with co-workers and supervisors.     

The relationship of organizational and social coping resources to employee coping behaviour: A longitudinal analysis

Abstract

Research on the determinants of coping behaviour has focused primarily on stressor-specific influences and on personal attributes and skills that serve as coping resources. However, coping resources can also include aspects of the organizational and social environment. This study investigates the role of supportive work relationships and of participation and influence in decision-making in determining the coping behaviour of employees in a manufacturing plant. Since the relationships between worksite coping resources and employee coping behaviours may be causally reciprocal, longitudinal models were analysed to sort out causal priorities. Results showed that organizational and social coping resources did influence subsequent coping behaviour. Perceiving oneself to have influence over decision-making at work predicted increases in active, problem-solving coping attempts and decreases in resignation in response to worksite stressors. Also, employees who perceived their co-workers and supervisors to be supportive were more likely to increase their mobilization of that support when faced with worksite stress. In addition, the use of certain employee coping behaviours influenced subsequent levels of participation in decision-making, as well as the quality of relationships with co-workers and supervisors.     

Optimizing Risk Analysis Relating to External Safety in The Netherlands

Risk analyses in The Netherlands have been optimized so that they now express risks in a numerical form suitable for comparison to national safety standards. This factor is more important to national government than to local authorities; other factors relevant for local authorities are given less emphasis or even completely omitted from the results of the analysis. From a comparison of 16 risk analyses carried out during the last decade, it became clear that in the last 5 years the methods of risk analyses related to external safety have become unified. Results are now presented in terms of individual risk contours and in terms of F-N curves (accident frequency vs. exceeded number of fatalities). This unification seems to be a result of government policy. First, the implementation of the post-Seveso-directive (501/82/EC) in The Netherlands obliges a number of industries to provide the authorities with a quantitative risk assessment. Second, the government has set standards for the maximum permissible risk in residential areas. A unified type of risk analysis is a tool to achieve both these policies. From interviews with local government authorities, however, it has become clear that they need and use some quantitative risk information that is not provided by the unified analysis. They feel they need figures that provide insight into the effects of incidents and into the way effects may change as a result of safety measures. Ultimately, government policy may mean that local officials receive less information than before.