Tightening the belt: methods for reducing development costs associated with new product innovation

Despite the fact that many firms are under pressure to reduce research and development (R&D) expenditures, there are few studies which test methods for containing costs associated with innovation. A multi-industry study of new product development projects suggests that development costs are lower when there are (a) high rewards for speedy development, high clarity of product concept, and low management interest in the project (criteria-related factors), (b) high use of external ideas and technologies (scope-related factor), (c) high number of product champions, low project leader's position in the organization, low project members' education level, and low team representativeness (staffing-related factors), and (d) low process overlap, low team proximity, low frequency of testing, and high use of CAD systems (structuring-related factors). The final model was significant at the p<0.001 level and explained 61% of the variance in development costs. Implications for scholars and managers are discussed.     

Memory of the Organisation and Memories within the Organisation

Although the concept of memory is primarilyassociated with individuals, researcherssuggest that memory could also pertain tosupra-individual groups. It is commonlybelieved that organisations retain someknowledge of the past when key organisationalmembers leave. While there have been empiricaland theoretical works on organisational memory(e.g. Cohen and Bacdayan, 1994; Nelson andWinter, 1982) as well as review works (e.g.Walsh and Ungson, 1991), a critical synthesisof the interpretative approaches oforganisational memory that have emerged ismissing. Using the distinction put forward byBartlett (1961) on memory of the groupand memory within the group, this paperprovides a framework within which we discussand contrast the positions of those that arguethat a memory of the organisation can beidentified and indeed stored in the hierarchyof repetitive patterns of organisationalbehaviour (memory of the group) and thosethat maintain that members of any organisationsdo not share rules and therefore memory doesnot and cannot emerge as a feature of anorganisation (memory within the group). The paper argues that the concept of organisational context constitutes a linkbetween these two main approaches. Implications for theoretical interpretation offirm and empirical research are drawn.     

From Rocking the Boat to Wagging the Dog: A Literature Review of Subsidiary Initiative Research and Integrative Framework

This literature review on the topic of subsidiary initiatives discloses a certain lack of conceptual clarity concerning the phenomenon. After providing an overview of the research field, the paper applies a conception of entrepreneurship inspired by Schumpeter (1912) as a basis for refining our understanding of just what a subsidiary initiative is and of the different kinds of subsidiary initiative. A framework is developed with a view to the current and anticipated growing importance of highly populated countries like China and India which are bound to raise the MNC-internal profile and weight of subsidiaries serving these national mega-markets. The framework distinguishes between organizational disequilibrium and market disequilibrium as a way to classify different types and different degrees of subsidiary initiative. It is argued that prior conceptions of subsidiary initiative in practice reveal a bias towards organizational disequilibrium and tend to overlook important MNC subsidiary initiatives involving market disequilibrium, generally neglecting the entrepreneurial dimension that Birkinshaw (1997) associated with the term when he initiated this research stream. Metaphorically speaking, although Birkinshaw was always clearly interested in MNC subsidiary initiatives that “wag the dog,” most follow-up research examines initiatives that merely “rock the boat.” Our framework helps capture the distinction and anticipates more dog-wagging by MNC subsidiaries in the future.     

Heart rate and blood pressure in male police officers and clerical workers on workdays and non-workdays

Abstract

Male police officers from a city police station in Tasmania (n = 20) and a matched group of clerical workers (n = 20) monitored their heart rate, blood pressure and self-reported levels of stress and arousal over a two-week period. Measurements on workdays during which stressful events occurred were compared to non-event workdays and non-workdays. Two group differences were demonstrated, with the clerical workers reporting higher levels of stress, and the police officers reporting higher levels of arousal. Support was evident for the distinction between workdays and non-workdays, and support was demonstrated for differences between different types of workdays. Evidence suggested that restricting the time frame of such research may lead to results that are inaccurate or inconsistent because workdays differ in content.     

Organizational Resilience: A Valuable Construct for Management Research?

Recently, the concept of resilience has gained new momentum in organization studies. It is held to be a very promising concept to explain how organizations can survive and thrive amidst adversity or turbulence. However, findings from an earlier review about resilience in the organizational and business context show that, although empirical research on the concept has increased, there is still a need for more clarity in terms of its measurement. The aim of this paper is to present a systematic review of the organizational resilience construct that covers both conceptual and operational issues. We discuss why researchers criticize resilience for being fuzzy and move on to identify and analyse existing literature under the lens of construct development and taxonomies. With this study, we aim to point out conceptual problems for future researchers to address conceptual clarity and to develop a clearer, more parsimonious concept. We conclude with a suggestion about future measurement.     

From Intended to Actual and Beyond: A Cross‐Disciplinary View of (Human Resource Management) Implementation

Despite increasing interest in human resource management (HRM) implementation as an explanation for the association between HRM and firm performance, considerable confusion remains about what implementation means. In order to develop conceptual definitions of HRM implementation and implementation effectiveness, this study builds on three different literatures outside the HRM field (strategy, innovation, and change management), which have addressed this topic extensively. As a result, implementation is characterized as a dynamic process, involving the interaction among multiple actors, starting with the adoption of a new practice and ending with its routinization. This is distinguished from implementation effectiveness as an outcome of that process. The study helps to achieve construct clarity, hence providing a more solid basis for future research and allowing for a better consolidation of findings. The authors also develop an agenda for further research by reviewing a number of theoretical and methodological approaches that have been used in implementation research across fields, including HRM. Overall, the study aims to establish implementation research as a highly relevant academic and practical quest not only in HRM, but also in other management literatures.     

Microfoundations of Unemployment Theory

Abstract. Both the efficiency wage theory and the insider-outsider theory are promising attempts to explain the existence of unemployment. These theories also explain why workers are often laid-off or fired, rather than retained at lower wages than the initial ones when there is a reduction in the demand for labour. The type of unemployment that is explained in these theories may also be called “involuntary” in a well-defined way; the distinction between voluntary and involuntary unemployment is then made on the basis of the constraints that apply for economic agents. This paper tries to pin down such constraints, and to investigate whether various theories of unemployment are able to answer the fundamental questions that a good theory of unemployment should be able to answer.     

Sticking it all together: A critical assessment of the group cohesion–performance literature

Although group cohesion is a widely studied construct in the group dynamics literature, there is a considerable lack of consistency and agreement regarding the construct. This paper reviews the current state of the cohesiveness literature. Cohesion is now generally defined as the group members' inclinations to forge social bonds, resulting in the group sticking together and remaining united. Unfortunately, the large number of definitions and measures used by researchers has created a literature that is inconsistent and confusing. This review focuses on the considerable research on the cohesion–performance relationship. The general consensus of this research is that there is a generally positive association between cohesion and performance, but the theoretical and operational mechanisms creating this association are unclear. This lack of clarity may be due to the wide range of measures and assessments of cohesion and the cohesion–performance association. Two underlying contentious issues within this aspect of the literature are whether cohesion is unidimensional or multidimensional and the appropriate level of analysis required for measuring the construct. The resolution of these inconsistencies requires researchers to take a step back toward grounding the research in broader theoretical frameworks, to determine whether the cohesion–performance association has an underlying common cause, and to use longitudinal studies that use more sophisticated analytical models.     

Alternative ways of studying time in qualitative international business research: A review and future agenda

Our study provides a systematic theoretical review of 304 qualitative-based articles published in seven international business journals from 2010 to 2020. We constructed a typology that provides alternative ways of studying time and is constituted by two dimensions: ontological conceptions of time (objective vs subjective) and theorising style of research (variance vs process). Our analysis and findings illustrate that time is mostly treated as objective and linear, and they highlight some concerning trends: lack of conceptual clarity; lack of diversity within and between paradigms; and lack of methodological clarity. We propose three pathways for advancing future research on time.     

Make-or-break during production: shedding light on change-orders,rework and contractors margin in construction

A considerable amount of research has examined the cost performance of construction projects, yet there has been a paucity of studies that have examined the impact that client initiated change-orders and rework have on contractors. This paper seeks to add further clarity to this issue by replicating previous empirically-based research to establish the validity and reliability of the key issues influencing a contractor's cost performance. A total of 98 projects were used to examine the value of rework and change-orders and their influence on a contractor's margin. Only 65% of projects experienced a cost increase, though a mean rework cost of 0.39% of the contracted value was incurred. The difference between approved client change-orders and those by the contractor for subcontractors was 0.5% of the total costs incurred, which adversely impacted the organisation's profit. Margin losses may well have been higher as rework is seldom formally documented and reported.     

Personality and organizational health: the role of conscientiousness

Organizational health research identifies processes through which the work environment and individual differences combine to influence both individual and organizational outcomes. This study investigated the contribution of conscientiousness to organizational health. Research in the areas of occupational stress, work performance, and organizational climate was used to develop a framework for integrating different elements of organizational health. Within this framework, the work environment was assessed by perceptions of workload and role clarity ; individual well-being was assessed by psychological distress and job satisfaction ; and behaviour important for organizational success was assessed by contextual performance. Conscientiousness was investigated within the framework using self-reports from a sample of 104 Australian employees. Conscientiousness directly influenced contextual performance but did not influence well-being or perceptions of the work environment. Conscientiousness also reduced the impact of role clarity on both psychological distress and job satisfaction. The role of conscientiousness in a comprehensive model of organizational health is discussed.     

Ubiquitous yet Ambiguous: An Integrative Review of Unpaid Work

The expansion of participation in unpaid work such as internships, volunteering and educationally focused work placements may constitute evidence of deleterious changes to labour markets increasingly characterized by competition, precarious work and prolonged transitions to secure employment. Unpaid work, although under‐researched, is increasingly relevant in times of ubiquitous unpaid internships and the use of volunteers in roles that would have been previously paid. Yet there remains a lack of clarity in terminology and focus across studies of unpaid work. This review article addresses this concern through two primary aims. First, we review the available literature around unpaid work setting out five themes: characterizations of unpaid work; the prevalence and underlying drivers of unpaid work; the apparent benefits of participation; the costs of participation; and regulatory and structural responses to unpaid work. Together, these themes set out a holistic interpretation of the accumulated state of knowledge in this area of inquiry including the implications for organizations, employers, higher education institutions, policy makers and unpaid workers. The second aim is to synthesise the current and emerging insights arising from the review as a matrix which delineates four distinct forms of unpaid work along two dimensions – purpose of participation and level of participatory discretion. The review and resulting matrix provides conceptual clarity around unpaid work practices that informs future research. It also raises pragmatic implications for institutional and managerial decision‐making which is cognisant of the range of risks, costs, benefits and ethical issues associated with unpaid work.     

NATURE OF PROBLEM ILL-STRUCTUREDNESS: IMPLICATIONS FOR PROBLEM FORMULATION AND SOLUTION

The distinction between ill-structured and well-structured decision problems is extended in this paper to include the degree of familiarity that a decision maker has with the initial state of the problem, its desired state, and appropriate transformations for resolving the problem. It is shown that problem ill-structuredness may result from inadequate information regarding any of these components and that the nature of problem ill-structuredness has important implications for problem formulation and solution. A decision tree is presented which represents strategies for either reformulating primary problems of each class of ill-structuredness to a more readily solved form, or solving the problem as initially formulated.     

Leadership clarity and team innovation in health care

The relationships among leadership clarity (i.e., team members' consensual perceptions of clarity of and no conflict over leadership of their teams), team processes, and innovation were examined in health care contexts. The sample comprised 3447 respondents from 98 primary health care teams (PHCTs), 113 community mental health teams (CMHTs), and 72 breast cancer care teams (BCTs). The results revealed that leadership clarity is associated with clear team objectives, high levels of participation, commitment to excellence, and support for innovation. Team processes consistently predicted team innovation across all three samples. Team leadership predicted innovation in the latter two samples, and there was some evidence that team processes partly mediated this relationship. The results imply the need for theory that incorporates clarity and not just style of leadership. For health care teams in particular, and teams in general, the results suggest a need to ensure leadership is clear in teams when innovation is a desirable team performance outcome.     

Leadership and organizational learning: A multiple levels perspective

We review theoretical and empirical work relevant to the nexus of leadership with organizational learning. We build on the classic distinction between exploration and exploitation and the 4I framework of organizational learning [Crossan, M. M., Lane, H. W., & White, R. E. (1999). An organizational learning framework: From intuition to institution. Academy of Management Review, 24, 522–537.] to present previous research and offer research directions linking leadership constructs and processes of organizational learning at different levels of analysis. For each of these links, we discuss the mediating effect of organizational context and suggest future research directions. This review is integrated using a model and propositions that depict the role of leaders with regard to new and existing learning.     

Clarifying the Dominant Logic Construct by Disentangling and Reassembling its Dimensions

Since its introduction, Prahalad and Bettis's concept of dominant logic has informed a variety of scholarly conversations in management and strategy research. However, scholars have interpreted dominant logic in different ways, emphasizing different aspects, such as managerial mindsets, administrative tools and management functions, as defining elements. Similarly, empirical studies have captured various aspects, such as meanings of entrepreneurs, observable strategic decisions and business model similarity, as indicators of dominant logic. Consequently, the concept lacks analytical clarity, and it is difficult to compare or generalize findings from this diverse set of studies. The aim of this review is to improve conceptual clarity by analysing, comparing and evaluating the existing interpretations and assessments of dominant logic in 94 studies. In the first part of the review, by disentangling the interpretations of the concept, we show that dominant logic consists of four defining dimensions: (i) shared mental models; (ii) values and premises; (iii) organizational practices; and (iv) organizing structures. In the second part, we reassemble dominant logic into an integrative model and theorize about how these dimensions operate in concert to produce a firm's dominant logic. Thus, our main contribution is a clarification and synthesis of the literature, which comes with implications on how future research can conceptualize and operationalize dominant logic more consistently.     

Corporate Political Activity: A Literature Review and Research Agenda

This paper reviews the diverse literature on corporate political activity (CPA) and develops a framework that details and integrates existing research in this field. A systematic analysis of extant CPA literatures is conducted to order them into domains that have implications for organizational performance. The paper is structured into three such domain emphases, which require further research investigation: resources and capabilities focus; institutional focus; and political environment focus. The contribution of each to an understanding of CPA in pursuit or defence of corporate competitive advantage is discussed. The authors also suggest that the internationalization of business, including the more recent emergence of developing country economies and companies, presents scholars with the challenge of understanding CPA in more varied institutional settings. CPA practices continue to expand as commerce goes increasingly global and, consequently, involves a wider array of political actors and institutions. The paper contributes by increasing the clarity of CPA classification, reflecting on the implications of a multi‐polar world for CPA research and advancing future agendas for scholars in this research community.     

Evolution of Quality: First Fifty Issues of Production and Operations Management

Many contributions have been made to the field of quality since the inaugural issue of Production and Operations Management in 1992. The first issue called for more research and teaching on TQM, which resulted in two special issues dedicated to TQM. Many other articles related to quality have also been published in the first fifty issues of the journal on topics ranging from technical methods to the Baldrige Award and ISO 9000. As we review these articles, we assess their contribution and the progression of the field of quality. Although past research has advanced our understanding of quality, there still exists many research opportunities in developing more theory, using additional research methodologies, and studying emerging topics in this field.     

The Corporate Governance Effects of Audit Committees

Arguments associated with the promotion of audit committees in many countries are premised on their potential for alleviating weaknesses in corporate governance. This paper provides a synthesis and evaluation of empirical research on the governance effects associated with audit committees. Given recent policy recommendations in several countries aimed at strengthening these committees, it is important to establish what research evidence demonstrates about their existing governance contribution.A framework for analyzing the impact of audit committees is described, identifying potential perceived effects which may have led to their adoption and documented effects on aspects of the audit function, on financial reporting quality and on corporate performance. It is argued that there is only limited and mixed evidence of effects to support claims and perceptions about the value of audit committees for these elements of governance. It is also shown that most of the existing research has focused on factors associated with audit committee existence, characteristics and measures of activity and there is very little evidence on the processes associated with the operation of audit committees and the manner in which they influence organizational behaviour.It is clear that there is no automatic relationship between the adoption of audit committee structures or characteristics and the achievement of particular governance effects, and caution may be needed over expectations that greater codification around factors such as audit committee members' independence and expertise as the means of correcting past weaknesses in the arrangements for audit committees. The most fundamental question concerning what difference audit committees make in practice continues to be an important area for research development. For future research we suggest (i) greater consideration of the organizational and institutional contexts in which audit committees operate; (ii) explicit theorization of the processes associated with audit committee operation; (iii) complementing extant research methods with field studies; and (iv) investigation of unintended (behavioural) as well as expected consequences of audit committees.     

关系营销范式下营销努力对客户行为的影响研究

关系营销范式日益得到理论界和实业界的认可,但却很少有研究着眼于不同关系营销努力能否对衡量关系营销绩效的不同客户行为产生一致的影响作用.本文重点研究了客户关系感知与关系营销手段--回报计划对客户重复购买行为与客户份额增加所产生的不同影响.结果显示,不同的关系营销努力对客户重复购买行为与客户份额增加所产生的影响是不一致的,情感承诺与回报计划有助于促进客户的重复购买,而客户满意感与价格公平感更容易影响客户份额的增加.