Reinvigorating Research on Gender in the Workplace Using a Positive Work and Organizations Perspective*

Gender inequality is a widespread organizational challenge, however, research on gender in the workplace suffers from stagnation in mainstream management research. A positive work and organizations perspective has the capacity to augment problem‐focused gender research with new approaches to boosting gender equity. Yet, contributions that utilize such a perspective are sparsely spread across nearly two decades’ time and dozens of journals with differing disciplinary foci. This paper aims to reinvigorate gender research in management research by consolidating insights that have emerged through the application of a positive perspective. Therefore, we systematically review articles published in 21 management and psychological journals between 2001 and 2016. Four main themes emerged as drivers of gender research from a positive perspective: performance, social integration, well‐being, and justice/moral matters. The contributions within these themes highlight pathways to organizational flourishing through positive diversity and inclusion behaviors and practices. Thus, this paper provides a conceptual map for navigating and planning further research.     

System justification in organizational contexts: How a Motivated preference for the status quo can affect organizational attitudes and behaviors

In this chapter, we put forth the premise that people's motivated tendency to justify and defend their external systems has important, and largely unexplored, implications for the field of organizational behavior. Drawing on recent theoretical and empirical work emerging from System Justification Theory (Jost & Banaji, 1994), we propose that people's desire to view prevailing structural arrangements in a positive light may uniquely contribute to our understanding of the psychology of people in organizational settings. We begin by specifically highlighting System Justification Theory's implications for: organizational change, employee citizenship behaviors, and integration of a diverse workforce. We then review empirical work on the situations in which people's system-justification motive is likely to be particularly pronounced and discuss how these situations may manifest in organizational contexts. Following this, we describe several streams of research on the consequences of the system-justification motive, with a focus on the implications of these findings for organizational members’ perceptions, attitudes, and behaviors in the workplace.     

Can subordinates benefit from Manager’s gossip?

Every story has two sides, so does gossip. Unlike prior studies that condemn gossip, our research analyzes whether managers’ gossip benefits subordinates. Gossip is informal conversation about other people who are absent at the scene, and gossip may be positive or negative. Positive gossip contains positiveness and appreciation, whereas negative gossip encloses negativeness and depreciation. We propose that managers’ positive gossip acts as commitment facilitator, implying a sense of recognition to subordinates. We also propose that subordinates appreciate such recognition by showing commitment toward managers. Research data are gathered from anonymous questionnaires that are distributed to 117 managers and 201 subordinates from five industries in Taiwan. Bootstrapping and structural equation modeling techniques are used to analyze the data. Managers’ positive gossip is found to be correlated with subordinates’ commitment toward managers, which also mediates subordinates’ perception of well-being, team empowerment, and job embeddedness. Yet, manager’s negative gossip is not correlated with any research variables. Our research is the first of its kind to explain why managers’ gossip has potential to be a commitment facilitator, and has brought news insights into gossip literature. Implications of the research findings also help reduce the bias associated with workplace gossip.     

To whom does transformational leadership matter more? An examination of neurotic and introverted followers and their organizational citizenship behavior

Despite the massive amount of transformational leadership research, the role of followers has not been well-examined in the transformational leadership literature. To understand how leader–follower interactions influence follower organizational citizenship behavior (OCB), we examined the cross-level interactions between transformational leadership and two follower personality traits (neuroticism and extraversion). Using a sample of 215 leaders and 1284 followers, results showed that follower neuroticism moderated the relationships between transformational leadership and organizational citizenship behavior directed toward other individuals (OCB-I) and toward the organization (OCB-O), such that relationships were stronger for those high in neuroticism. Further, follower extraversion moderated the relationships between transformational leadership and OCB-I and OCB-O, such that relationships were stronger for those low in extraversion. Therefore, the inspirational and developmental nature of transformational leaders can offset follower neuroticism and introversion and guide these employees to perform more OCB despite their tendencies to worry, lack confidence, and be shy and withdrawn.     

The relationship between organisational change and being a perpetrator of workplace bullying: A three-wave longitudinal study

ABSTRACT

While research has unravelled the association between organisational change and being a target of workplace bullying, scholars have still to shed light on the perpetrator perspective of this association. In the current study, we further the literature by investigating the relationship between exposure to organisational change and being a perpetrator of workplace bullying. We introduced perceptions of psychological contract breach as a mechanism that accounts for the process in which exposure to organisational change leads employees to direct bullying behaviours to other members of the organisation. Using three-wave longitudinal data from 1994 employees we estimated a between-subjects mediation model controlling for autoregressive effects. Results confirmed our hypothesis that exposure to organisational change at Time 1 was positively related to being a perpetrator of workplace bullying at Time 3 through perceptions of psychological contract breach at Time 2. These findings suggest that organisations should invest in factors that lower employees’ likelihood to perceive psychological contract breach in the aftermath of organisational change because these perceptions may indeed result in the enactment of workplace bullying towards other members of the organisation.     

A meta-analytic examination of the effects of the agentic and affiliative aspects of extraversion on leadership outcomes

Building on previous research that has shown that extraversion is the strongest Big Five personality predictor of effective leadership, the present study employed meta-analytic procedures to examine the independent effects of the two main aspects of extraversion—agency and affiliation—on leadership outcomes (transformational leadership and leadership effectiveness). Results showed that it is specifically the agentic aspect of extraversion that has a positive impact on leadership, whereas the affiliative aspect is unrelated to transformational leadership and negatively related to leadership effectiveness. Additionally, we demonstrate that assessing extraversion in terms of these two aspects leads to substantial improvements in predictive validity relative to broad measures of extraversion. Limitations associated with common method bias and modest effect sizes notwithstanding, our findings inform theory on specifically why it is that extraverts are perceived as better leaders than introverts. We also discuss practical implications for how to select and develop leaders in organisational settings and outline the types of organisations in which agency measures are likely to be most useful for selection purposes.     

Is the transition to formal leadership caused by trait extraversion? A counterfactual hazard analysis using two large panel datasets

Extraversion is a consistent predictor of informal leader emergence, however little is known about extraversion’s causal effect in terms of predicting the transition to formal leadership. Using two large household samples from Germany (Study 1, n₁ = 6,709) and Australia (Study 2, n₂ = 6,056), we test whether trait extraversion predicts the transition of employed persons into formal leadership positions. Using survival analysis with Cox proportional hazards regression within a non-linear generalised additive modelling (GAM) framework, we modelled the relationship between extraversion and the ‘hazard’ of transitioning into a formal leadership role. After controlling for sex, height, age, education and the other big five traits, we found that extraversion consistently predicted the hazard of transitioning into a formal leadership role over time. Given the importance of leadership to life outcomes, being more likely to transition into a formal leadership role may afford extraverts with considerable cumulative benefits over their career.     

Moderating effects of social support in shiftworking and non-shiftworking nurses

In this study the causal relationships between work characteristics, in terms of job demands and job resources, and both targets’ and perpetrators' reports of workplace bullying, are investigated. In line with the Job Demands-Resources model and the bullying literature, we assumed that both high job demands (i.e. workload, role conflict and job insecurity) and low job resources (i.e. task autonomy, social support and skill utilization) increase bullying over time (i.e. normal causation). Our sample included 177 employees of various establishments of a large Belgian organization. The results of structural equation modelling analyses partially supported our hypothesis. As expected, we found that T1 job demands related positively to targets’ reports of bullying at T2 one year later, and that T1 job resources related negatively to T2 targets’ reports of bullying. Unexpectedly, there was no significant cross-lagged effect of T1 job demands and resources on T2 perpetrator's reports of bullying. No evidence was found for reverse causation or reciprocal effects. Overall, at least for targets, these findings support the validity of the theoretical models postulating a causal link from work characteristics to workplace bullying.     

Intersectionality: Connecting experiences of gender with race at work

In recent years, research from various disciplines, including social psychology, sociology, economics, gender studies, and organizational behavior, has illuminated the importance of considering the various ways in which multiple social categories intersect to shape outcomes for women in the workplace. However, these findings are scattered across disciplines, making it difficult for organizational scholars to leverage this knowledge in the advancement of gender research. The purpose of this review is to assemble these findings to capture how gender and race, when considered in tandem, can generate new understandings about women of different racial groups and their experiences in the workplace. We first provide a review of both historic and contemporary interpretations of the intersectionality concept. Next, using an intersectional framework, we review key findings on the distinct stereotypes ascribed to Black, Asian, and White women, and compare and contrast the differential impact of these stereotypes on hiring and leadership for these subgroups of women. Building from these stereotypes, we further review research that explores the different job roles that Black, Asian, and White women occupy, specifically focusing on the impact of occupational segregation, organizational support, and the motherhood penalty. Finally, we examine how the frequency, emotional toll, and legal implications of sexual harassment can vary for women of differing races. Through this review, we bring attention to the pitfalls of studying women as a monolithic category and call for organizational scholars to consider the role of intersectionality in shaping workplace outcomes.     

Daily work pressure and exposure to bullying-related negative acts: The role of daily transformational and laissez-faire leadership

The present study integrates the work environment hypothesis and the effort-reward imbalance model to argue that work-related antecedents of workplace bullying are moderated by the day-to-day leadership practices of one’s immediate leader. Specifically, we propose that individuals’ daily experiences of work pressure are positively related to their daily experiences of bullying-related negative acts. Moreover, we claim that this relationship is weaker on days when those individuals report high (vs. low) levels of transformational leadership behaviour, and stronger on days when they report high (vs. low) levels of laissez-faire leadership behaviour. To test these three hypotheses, we asked 61 naval cadets on a tall ship sailing from Northern Europe to North America to fill out a diary questionnaire for 36 days yielding 1509 observations. The results of multilevel analyses supported our hypothesis of a positive relationship of cadets’ daily reports of work pressure with their daily reports of bullying-related negative acts. In addition, laissez-faire leadership behaviour (but not transformational leadership behaviour) moderated the work pressure–bullying-related negative acts relationship. Our findings support the assumption that laissez-faire leadership is an important component in the development of conflict escalation and workplace bullying, while transformational leadership is not. We discuss theoretical as well as practical implications of these findings.     

Learner Engagement: A New Perspective for Enhancing Our Understanding of Learner Motivation and Workplace Learning

Abstract

Organizations invest millions of dollars in workplace learning programs to develop human capital for competitive advantage. The effectiveness of workplace learning programs is directly linked to learner motivation. However, we contend that our current understanding of learner motivation and workplace learning is limited by the tendency to conduct research based on the traditional instructional system design model and the limited adoption of organizational behavior theories to guide such research. We propose that studying workforce learning from a psychological engagement perspective is necessary to gain a better understanding of learner motivation and subsequent knowledge and skill acquisition. We review studies of learning methods and contextual factors that likely influence learner engagement. We propose a research agenda focusing on six directions for future research.     

孵化互动、专用性人力资本和在孵企业成功毕业

基于合作生产理论,本文以307个新创在孵企业为样本,构建生存模型研究孵化互动介入模式和创业专用性人力资本对在孵企业成功毕业的影响。研究发现,行业专用性人力资本、创业家庭背景促成了创业成功,而创业经历对创业成功没有显著影响。同时,孵化互动在促成在孵企业成功毕业方面的调节作用则表现出很大的异质性:孵化互动模式Ⅳ和Ⅴ对行业专用性人力资本有促进性调节作用,而所有孵化互动模式对家庭背景的存在都有抑制性调节作用,但是孵化互动模式对创业经历没有显著的影响。这说明,对于包含诸多隐性成分的行业专用性知识,孵化器经理的参与意愿和介入频率是影响孵化效果的关键因素;同时,孵化互动部分替代了家庭支持的作用,降低了创业者对家庭的依赖。     

Is Managerial Level Related to Personality?

A total of 900 participants completed two personality tests (Revised NEO Personality Inventory; Myers‐Briggs Type Indicator (MBTI) and reported their managerial level in their organization. Results showed that conscientiousness, extraversion and MBTI intuition were positively correlated with managerial level, and neuroticism, MBTI introversion and sensing were negatively correlated with managerial level. These findings attest to the utility of personality tests used within the occupational community, for selection and assessment of suitability for promotion to senior managerial roles.     

Conceptualizing reflection in experience-based workplace learning

This paper seeks to understand key dimensions of reflection in experience-based workplace learning for research being collaboratively undertaken by scholars in Dutch and US research institutions. We systematically explore and compare Tara Fenwick’s analysis of five perspectives on cognition to distinguish among constructivist, psychoanalytic, situative, critical-cultural, and enactivist perspectives on reflection. Our aim is to examine how to conceptualize reflection so that one or more perspectives can complement our understanding of learning through experience at work. We position reflection not only from a practical but also from a theoretical perspective that moves beyond the individual focus of the constructivist perspective. Fenwick’s five perspectives are described in terms of whether and how reflection is utilized, key activities in the process of reflection, relative focus on the individual and/or the context, triggers for reflection, role of power and positionality, role of emotions, and reflection outcomes. We conclude that adding other lenses to the dominant constructivist perspective helps expand our understanding of reflection as well as identify and attend to other tools, people, and factors in the work situation that influence reflection processes and learning outcomes. The paper closes with a discussion of promising new approaches that have emerged since Fenwick’s analysis.     

State extraversion and emergent leadership: Do introverts emerge as leaders when they act like extraverts?

Extraverts are more likely than introverts to emerge as leaders, however little is known about the explicit behaviours that cause such an advantage and what introverts can do to overcome their relative disadvantage. Utilising an experiment (n = 601) in a group context, we assessed the effects of manipulating state extraversion on peer-rated emergent leadership, self-rated emergent leadership, and post-activity affect. Participants completed a big five personality measure and were randomly assigned to one of three conditions: a control condition, an ‘act extraverted’ treatment, or an ‘act introverted’ treatment. Results confirmed extraverts' emergent leadership advantage but demonstrated that state extraversion was the proximal cause of emergent leadership, with both extraverts and introverts emerging as leaders when instructed to act extraverted. Acting introverted i) had a particularly deleterious effect on self-rated emergent leadership regardless of trait extraversion, ii) caused a reduction in positive affect for ambiverts and extraverts but not for introverts, and iii) caused an increase in negative affect for ambiverts and extraverts but not for introverts.     

基于人际交流的知识网络对研发团队创造力的影响

在开放式创新的趋势下,外部知识对研发团队创造力有重要意义,人际交流是研发人员获取外部知识的重要途径。现有研究侧重于分析社会网络所带来的外部知识异质性和复杂性对创造力的正向作用,忽略了外部知识对创造力的负向作用以及研发团队内部知识网络对该过程的影响。因此,基于人际交流的外部知识对研发团队创造力的作用机理并不清晰。本文在理论分析的基础上提出了研发团队成员的人际交流所形成的内外部知识网络对所获取的外部知识特征的影响,并进而影响研发团队创造力的关系模型以及相关命题。本文结论对研发团队的创造力管理以及相关知识环境的培育政策有借鉴意义。     

再论管理研究中的关系:“关”与“系”的交互视角

在系统回顾现有关系研究文献基础之上,结合关系研究和社会网络理论,区分双边联系(即“关”)和多边网络(即“系”)两大不同视角,重新梳理文献。在此基础上,对未来关系研究如何整合“关”视角和“系”视角提出了系统性建议,尤其是构建“关”与“系”二者整体性与动态性交互的核心机制体系,提出了包括信任转让、信任转化、“佛面”效应、多重结构四大交互机制,通过阐述“关”“系”互动机制,重新解读“关系”。     

The ‘Missing Masses’ of Resistance: An Ethnographic Understanding of a Workplace Dispute

The literature on resistance has largely attended to human agents whether in terms of collective action or individual subjectivity. Through focusing on the ‘missing masses’ or mundane material artefacts, this paper seeks to show how actor network theory (ANT) can advance our understanding of resistance. Drawing upon ethnographic research during a workplace dispute, this study explores how material artefacts as well as human actors reflect heterogeneous relations that together successfully mobilized opposition to the imposition of compulsory redundancies in a UK university. In so far as the mingling and entanglement of humans and non‐humans have been largely neglected in accounts of resistance, we believe that an ANT informed account contributes in distinctive ways to this literature.     

CEO childhood trauma,social networks,and strategic risk taking

Childhood trauma has been recognized as an important aspect of an individual’s early life experiences. However, in research on the upper echelons of organizations, the impact of childhood trauma exposure on CEOs’ strategic decision-making is not well understood. By integrating child trauma theory and upper echelons theory, we develop a framework for exploring how CEO childhood trauma influences strategic risk taking. We suggest that CEO childhood trauma has a negative exponential association with strategic risk taking because of the long-term effects of post-traumatic stress (PTS). In addition, we propose that moderating effects of social networks on the effects of PTS arising from CEO childhood trauma are driven by the two competing functions of social networks: social support and social pressure. We use data on China’s Great Famine to test our theory. By examining CEO childhood trauma and strategic risk taking, our study has important implications for child trauma theory and upper echelons theory.     

Challenging the ‘dirty worker’—‘clean client’ dichotomy: Conceptualizing worker-client relations in dirty work

Dirty work research has long analytically prioritized focusing on the people who do dirty work, largely sidestepping who the clients of dirty work are and what contribution they can make to workers’ experience of the job as more or less dirty. We address these oversights through a systematic review and analysis of 65 articles, theorizing the role played by clients within dirty work. Firstly, we propose a three-fold categorization of dirty work clients based on their temporal-spatial proximity to the work and explain how clients can be a source of stigma through communicative and corporeal interactions with workers. Secondly, we collate existing discussions that mention worker-client relations into a conceptual framework of clients’ contributions to dirty work through considering several feedback loops between clients’ and workers’ behaviours and discourses. In doing so, we examine the ways in which clients can both reinforce and alleviate workers’ experience of dirty work stigma.