Learning from the Research Process: Discussing Sensitive Topics as a Cultural Outsider

This paper explores the sensitivities and cultural complexities of engaging in research about substance use with a Sikh Punjabi community in England, from the perspective of cultural outsiders. The objective of the research was to explore the feasibility of developing a Community Alcohol Support Package (CASP) within the community, where existing alcohol service provision was felt to be limited, using ethnographic research methods. Tensions between a strict religious prohibition against drinking and a cultural acceptance of a heavy drinking culture created the conditions for the research and its particular challenges. This paper reports on the process of conducting the research and the transferable lessons for social work teaching and practice. Two key methodological challenges are highlighted together with reflections on how they were addressed: first, the problem of engagement and negotiating access to the community in focus; second, the challenge for outsiders of tuning into the socio-political context of the community and the power dynamics within it. Overcoming these challenges required high levels of sensitivity to the concerns of the community, while maintaining research integrity, and demonstrable openness and honesty in the course of developing research relationships. The lessons for social work education and practice are discussed.     

Lay and professional knowledge in social work: reflections from ethnographic research on child protection

This paper is concerned with the discursive interaction of lay and professional knowledge in the practice of social workers. The contention is that identifying discrete sources of knowledge—such as evidence-informed materials—may be less important for explaining how social workers guide their practice than recognising the effect of the discursive interaction of lay and professional knowledge within organisational culture. The example used for this discussion is child protection work, with a particular emphasis on how practice can be seen to be gendered. In the course of making this overall argument, the paper draws on academic debates about the nature of knowledge in professional work and discusses lay and professional knowledge as revealed through ethnographic research carried out in a social work team in the UK.     

Social Movements and Ethnographic Methodologies: An Analysis Using Case Study Examples

This paper defines and discusses the viability and applicability of specific ethnographic methods for the study and theorising of social movements and related social mobilisation. Ethnographic methods are shown to be one tool in a box of available methods, but are perhaps especially suited for the in‐depth study of social movements and social networks. Pros and cons of such methods are identified, using examples drawn from an ethnographic narrative comprising over a decade of research; ethnography of UK environmental direct activists, and more recent ethnography of UK publics engaging with human genetic technologies. Ethnography enables developments in latent social interactions to be identified in the field, providing data sources that inform social analysis and the development of theoretical stakes. This ethnographic narrative has contributed to the theorising of complexity in movement collective identity and complex social mobilisation patterns; namely the theorising of social movement. Findings can be disseminated to a range of stakeholders, including the research participants. Thus, ethnography can be both a method for studying social movements and a means of ‘upstream’ public engagement, understanding what is happening at the grassroots, with the aim of enabling capacity building between all actors in the research process. This methodological rationale is defined as ‘action research’.     

Accommodating a social work student with a speech impairment: the shared experience of a student and instructor

This ethnographic study describes the results of a collaborative journaling process that occurred between a student and his instructor of a second-year social work communications course. Many questions from the student's and the instructor's perspectives are raised regarding accommodating the student with a severe speech impairment in a course that specifically focuses on communication skills. Preliminary recommendations are made for social work students and professionals with communication limitations, and for social work educators.     

Doing sociological research: the genre of ‘owning up’

This paper presents an account of an access encounter, and uses this case to reinforce the potential for access meetings to provide a rich source of ethnographic data. The paper originates from one of the authors' experience of negotiating research access in a UK local authority social services department. In response to a summary research proposal sent in advance that expressed interest in social work with men, a gatekeeper expressed his concern during an initial meeting that the author might be a ‘paedophile’ wanting to make contact with others of a similar persuasion. This encounter, and the issue of sexual abuse that it introduced, highlights a number of ethical, epistemological and gendered tensions for ethnographic work, which this paper attempts to negotiate. Some of the potential implications of this specific access meeting are discussed, and set within broader methodological and empirical contexts.     

Teaching Note—The Ethnographic Interview as a Method in Multicultural Social Work Education

The ever growing diversity poses challenges for social work educators, who are engaged in developing new pedagogical methods for enhancing multicultural practice. Within the framework of a diversity course, I have developed a pedagogical practice for training social workers to work in a diverse, multicultural reality. Students conduct an ethnographic interview with a person from a different, unfamiliar group, creating an encounter with the other. They then analyze the interview and complete a written reflective assignment. The interview and accompanying assignment allow students to reflect critically on how their image of the other is socially constructed and on the essential role of context and power relations in the construction of the other, the self, and the relationship between them.     

Constructing pride,shame, and humiliation as a mechanism of control: A case study of an English local authority child protection service

This paper reports on findings from the first study into the role of self-conscious emotions in child protection social work practice. This ethnographic case study employed constructionist grounded theory methods to develop a conceptual understanding of the emotional experiences of the social workers. Integrating data from 246.5 h of observations, 99 diary entries, 19 interviews, and 329 pages of documents, a conceptual framework is presented to understand the emotional experiences of the social workers, before using this framework to analyse the case organisation and experiences of those within it. Pride, shame, and humiliation can be considered to be strategically used as a mechanism of control by constructing contextually specific boundaries for shameful and praiseworthy behaviour. By policing these boundaries the actions of the organisation and the social workers could be regulated to ensure they developed institutionally acceptable identities, enabling the organisation to gain legitimacy. While the analysis that has been provided here is specific not only to the organisation that the research took place in, but also to the time in which the data were collected within the organisation, case studies provide important insights into one context that can be useful to understand the processes in others.     

Reflexivity, Ethnography and the Professions (Complementary Medicine). Watching You Watching Me Watching You (and Writing About Both of Us)

That reflexivity is a characteristic of high modernity is now a truism, but its ethical and practical implications for field research have not been explored. The article is based on research conducted among complementary medical practitioners, focusing on issues of professionalisation. This research revealed the problematic and permeable nature of boundaries in ethnographic work. For example, in the course of interviews and observation therapists vouchsafed information to us which seemed controversial, even indiscreet. Was this a matter of their own naivety, their failure to demonstrate the mature ‘professionalism’ to which they aspired? Or was it a conscious strategy, conducted in the expectation that we would make such material public without attributing it to them by name? We were obliged to reflect on the nature of our own ‘professionalism’ as researchers, the ways in which private and public selves interact in the course of research. The confessional nature of some ethnographic writing raises further issues about trust, privacy and the preservation of professional boundaries between researcher and researched. We conclude that social scientists are entitled to critique ‘professionalism’ as a historically situated ‘folk’ concept whose rhetoric often obscures material interests, but they would do well not to abandon it themselves if they are to claim a responsible and ethical form of practice.     

Negotiating and enacting musical innovation and continuity: How some torres strait islander songwriters incorporate traditional dance chants within contemporary songs

Many Indigenous peoples worldwide engage with popular music and popular music forms, often striving to find a balance between traditional and contemporary influences.

This article uses ethnographic data from Australian Torres Strait Islander songwriters to explore the processes and rationales they use when incorporating traditional dance chants within contemporary songs.

The research demonstrates some of their processes of innovation and continuation while they negotiate crucial cultural and community politics that inform not only music and dance but also other forms of contemporary Indigenous artistic expression.

The songwriters perceive themselves as creators but creators who must also work within the cultural, social and aesthetic dictates of their communities.     

Teaching to teach: An ethnographic exploration of a course in social work education

A large proportion of social work doctoral students are interested in pursuing a career in academe. Despite this career aspiration, few have any notion of what is involved in teaching. This article presents a dialogue about the experiences of both a teacher and preparing teacher/student during a doctoral course in social work education. Using an ethnographic approach, the article is written as a set of observations about a shared experience. Its aim is to highlight the process of learning to teach, the struggles of students to learn a new role, the perceptions of the teacher and student about how well the role is learned, and the learning opportunities this type of course affords to would-be educators and even an experienced educator. Codification of these experiences in preparing future educators for their role provides a basis for curriculum protocols that may be used by other social work education programs.     

Identifying and Navigating Social and Institutional Challenges of Transgender Children and Families

The purpose of this article is to highlight the voices and lived experiences of four families and their transgender children (male to female). The methodology consists of a qualitative case study approach and ethnographic research methods over the course of 1 year. With a focus on mezzo and macro-level issues, the results of this article illustrate some of the ways that these families navigate their child’s transition, the social challenges that they experience from a society that adheres to the gender binary, and institutional challenges that this community faces in the realms of education, religion, medicine, and mental health. A discussion follows of the ways in which social workers can promote the health, happiness and the well-being of gender-variant children and their families within the community. We conclude with advocating for re-conceptualizing rigid and binary definitions of gender and challenging institutions that perpetuate oppression against trans children and their families.     

Japanese and American Identities: Values and Their Transmission in the Family

In this paper, we are studying social identities within a cross-national framework as they are reflected in values regarding social institutions. We compare value items to infer similarities and differences between Japan and the US, but more importantly we analyze value configurations, using factor analysis, as an expression of underlying cultural expectations. We also argue that the way values are transmitted further defines the distinctive cultural basis of social identities. Using a unique data set, The Generations Survey , we propose to contribute theoretically and methodologically to understanding the role of culture in postmodern societies. Our research, based on identical national surveys collected in 1995, provides a systematic way to compare values in two countries. The research builds on and specifies existing ethnographic case studies and in-depth interviews around a variety of themes that shape social identities such as the link between family and work expectations, the role of ethical values in business, the importance of national identification, and the meaning of community involvement. The paper concludes by suggesting that despite homogenizing trends and surface similarities, cultural distinctiveness persists in the ways values cluster and is transmitted in the family, shaping the social identities of Japanese and US respondents.     

Family and Nonfamily Role Configurations in Two British Cohorts

The aim of this paper is to examine variations in the combination of social roles during times of social change. We specify a latent class approach to examine role configurations for individuals in their early 30s, establishing a typology of how work‐ and family‐related roles combine within individuals born 12 years apart and examine their antecedents. Drawing on data collected for two British Birth Cohorts born in 1958 (N = 10,706) and 1970 (N = 11,005), we provide empirical evidence of both consistency and change in life course patterns. Findings are discussed in terms of destandardization, differentiation, and individualization of the life course in times of social change and their implications for family research within a life course perspective.     

Shaping the story: rhetoric,persuasion and creative writing in organisational ethnography

Every writer is engaged in processes of persuasion, not only in their communicating with the reader but in the very processes of thinking out their ideas. Rhetoric is inevitably an integral part of research work and research writing. All social science writing involves the creation of an artful product. This proposition is examined with reference to the author's own writing about his ethnographic research on management and key parallels are observed between the techniques of creating an ethnographic account and the rhetorical style of the creative fiction writer. The basic issues of the paper are raised in the story of a dialogue between the researcher and Tom Beeston.     

Teaching social policy to social work atudents: a critical reflection

Local and international evidence suggests that professional social work education often fails to effectively prepare graduates to implement social policy objectives within their everyday practice. This paper critically analyses the development of social policy subjects within one particular Australian social work course. Particular attention is drawn to subject objectives, content, reading material, teaching methods and assessment. Some suggestions are made for new educational initiatives that could potentially lead to more effective social policy practice.     

The rediscovery of child neglect

The article is a discussion of the construction of child neglect in a child and family social work team in the UK, based on ethnographic research in the social work office. Two influential and contrasting professional discourses on neglect are identified, and it is suggested that the dominant construction of neglect in the team studied is maternal failure to adequately service children's bodies. This construction is discussed in relation to some relevant theoretical insights and in the context of trends in contemporary child protection work.     

Comparison of Student Outcomes in a Campus and a Distributed Learning Class

Although interest and development of online and distributed learning (DL) has increased in recent years, the social work community has not fully embraced these formats. Many social work students are unable to commute to universities and DL education can provide degree options. A nonexperimental study using a convenience sample was done comparing student outcomes from campus and DL research methods classes with 44 students. Results indicated that final course scores did not statistically differ by course format. Results from this study confirm previous studies' conclusions that online and DL courses are an effective format for social work education.     

Constructing “Social Change” through Philanthropy: Boundary Framing and the Articulation of Vocabularies of Motives for Social Movement Participation*

I embrace Mills's (1940) conception of motives to offer new insight into an old question: why do people join social movements? I draw upon ethnographic research at the Crossroads Fund, a “social change” foundation, to illustrate that actors simultaneously articulate two vocabularies of motives for movement participation: an instrumental vocabulary about dire, yet solvable, problems and an expressive vocabulary about collective identity. This interpretive work is done during boundary framing, which refers to efforts by movements to create in-group/out-group distinctions. I argue that the goal-directed actions movements take to advance social change are shaped by participants' identity claims. Moreover, it is significant that Crossroads constructs its actions and identity as social movement activism, rather than philanthropy. This definitional work suggests that analyzing the category social movements is problematic unless researchers study how activists attempt to situate themselves within this category. Hence, methodologically attending to organizations' constructions of movement status can theoretically inform research which essentially takes social movements as a given, in exploring their structural components.