An experiment in helping social work practitioners to design and conduct research

A twelve-week short course, “Understanding Social Work Practice through Research” was conducted for experienced social work practitioners during the Spring of 1982. The course, experimental in character, began with the practice interests of individual course members and used the resources of the class members and the course tutors to help each person to devise a research design suitable to his or her personally declared practice interests. The work was supported by handouts (e.g., “Turning an interest in a practice issue into one or more researchable questions”; “Decisions required when constructing a research design”; etc.) and by worksheets.

Eight persons attended all or most sessions (one dropped out early in the sequence) and all of these completed a research design and indicated an interest in implementing it. Optional follow-up sessions were provided in the form of group support meetings held at four-month intervals and individual consultation as required. In addition to producing a viable research design, members gained increased confidence in themselves as researchers as well as practitioners, clarified their understanding of the relationship between research and practice, and in some cases emerged with a renewed enthusiasm for social work practice.     

Practical knowledge and occupational control: The professionalization of architecture in the United States

An analysis of the formation of a discipline of architectural design in the United States in the first part of the 19th century emphasizes the relationship between the substantive content of professional expertise and the social structure of professional practice. As a newly constructed practice of design was threatened by broad changes affecting the structure of occupational control, explicit professionalizing projects emerged from the ideological organization of professional work itself. This paper identifies limitations of the market monopoly model and outlines an alternative view that focuses on the way the rhetorical dimensions of professional work organize the efforts of actors within a self-reproducing structure of occupational control. Analysis of the production of practical knowledge opens up new directions for research, incorporating the cultural dimensions of work into a macrostructural account of a profession and the processes of professionalization.     

Design for Usability; practice-oriented research for user-centered product design

The Design for Usability project aims at improving the usability of electronic professional and consumer products by creating new methodology and methods for user-centred product development, which are feasible to apply in practice. The project was focused on 5 key areas: (i) design methodology, expanding the existing approach of scenario-based design to incorporate the interaction between product design, user characteristics, and user behaviour; (ii) company processes, barriers and enablers for usability in practice; (iii) user characteristics in relation to types of products and use-situations; (iv) usability decision-making; and (v) product impact on user behaviour. The project team developed methods and techniques in each of these areas to support the design of products with a high level of usability. This paper brings together and summarizes the findings.     

Developing a Program in Sociological Practice: Program Structure,Curriculum Design,and Professional Culture

A sociological practice program has much to offer an undergraduate sociology department that wishes to make itself more relevant to its students, university, and larger community. Reasons are explored for why a department might choose to transform its program from a more traditional liberals arts focus to that of sociological practice. A discussion of the programmatic content of a practice program, including structure, curriculum design, and professional culture, is detailed. The experience of Our Lady of the Lake University in developing its accredited undergraduate sociological practice program is offered as an example of program development.     

Managerial audit and community mental health: a study of rationalising practices in Finnish psychiatric outpatient clinics

In many European welfare states the reform of mental health services has been accompanied by the implementation of new forms of governance, including the introduction of managerial audit systems. While such systems have been developed for ‘good causes’, such as quality assurance, financial management and monitoring staff performance, they may simultaneously produce diverse and contradictory effects on practice. The aim of this article is to examine the role of one managerial audit system, introduced in psychiatric outpatient clinics in central Finland, and assess its impact on practice. Reference is made to modernising mental health policy in the UK as that has producedsimilar practics outcomes. The research was an empirical study of practice using a mixed-method case study design involving documentary research and semi-structured interviews. Insights from Mitchell Dean's notion of governmentalisation of government were utilised in the analysis. It was found that, although the audit system primarily served administrative needs, it began to reshape practice by reinforcing certain modes of working and excluding others. The analysis of community mental health work in Finland, with similar trends in the UK, highlights the connection between documentation, resource allocation and managerial priorities that reinforce particular styles of practice. In community mental health services it would appear that the problems of professional practice have become the problems of administration.     

Autoethnography: The story of applying a conceptual framework for intentional positioning to public relations practice

This autoethnography is an exercise in reporting, recording and reflecting on the process of attempting to apply a public relations theoretical construct to a practice environment. I take a social constructionist approach where the practice of autoethnography presumes that reality is socially constructed and where I, as the autoethnographer, can contribute to the social construction of what is known as public relations practice. I applied an analytical autoethnographic approach and used my own experiences, reflections and memories to construct myself in my writing as an academic and practitioner working within the context of a pro bono public relations consultancy project. The aim of this research was to ascertain whether the Framework for Intentional Positioning in Public Relations could assist practitioners to develop positioning strategies for future programs and campaigns. I applied the positioning framework to the design of a positioning strategy for a small university-affiliated environmental organization. My work indicated that the framework could aid in designing a positioning strategy, however, applying the framework to organizational circumstances could be challenging. The framework was found to have two distinct sections to it when applied to practice and this was not evident in previous analytical work. The project also indicated that further research is needed on how to adapt the framework to the concept of emergent strategy. My hope is that this autoethnography shows that even seasoned practitioners/academics can be challenged in practice situations.     

Design of an ergonomic ultrasound system: accommodation of user anthropometrics

Long-term use of medical imaging devices requires significant improvements to the user experience. One factor that impact upon such experience is whether the device is ergonomically built, ecologically designed, and leverages the current medical practice. In this research, we took a holistic and systematic approach to design an effective and biomechanically-fit ultrasound system. Research methods from behavior science (e.g., contextual inquiry, pseudo experiments) had been adopted to involve the users (sonographers) early in the design process. The end results - product design guideline for a cart type ultrasound system and control panel layout - were reviewed by the users and adjusted so that the design is within the range of an acceptable learning curve while maintaining innovativeness, a differentiated value over competitor's ultrasound devices.     

Bending Modernity: Chairs,Psychoanalysis and the Rest of Culture

Coming from the premise that in order to capture the social in action, we have to be able to re‐construct or re‐assemble reality through parallel histories, I propose to re‐examine the notion of modern subjective culture by focusing on a historically specific interaction of human and non‐human actors. The main vehicle of comparison utilized for this purpose is the cultural history of psychoanalysis and contemporary furniture design. Specifically, the bent‐wood furniture and its emblematic example, the Thonet chair, are used to recover a cultural history of design through bending. By cross‐referencing such design practice with the contemporaneous to it moment of psychoanalysis, I propose that the cultural logic of the fin de siècle, viewed through this particular configuration of the human and material cultures, rests on the practice of plasticity; a conditions which, since then, has become an indispensable component of modern individuality and its numerous identity “construction‐projects”.     

Abstracts

This paper describes a design for a course which aims to develop advanced practice skills in supervision and consultation for qualified social workers. The course model is based on an understanding of reflective learning developed chiefly by Donald Schon and recently discussed in this journal by Nick Gould. Some of the processes, risks and dilemmas for course members, course tutors and seconding agencies that are inherent in the course are explored through examples of reflection-in-action drawn from recent courses. Implications for the use of this approach with social workers' managers operating within a hierarchical organisational structure are explored.

The experiential element of the course, based on course members' work as consultant and consultee with another course member, will be developed more fully in a subsequent paper.

The potential usefulness of the course is discussed in relation to developing advanced practice in professional supervision, accrediting experienced practice teachers and, in an adapted form, enabling social work practitioners to develop a range of advanced practice skills.     

A qualitative analysis of child protective services practice with children with developmental disabilities

The purpose of this study was to examine Child Protection System (CPS) practice with children with developmental disabilities. This study used an emergent design, ethnographic interviews, purposive sampling, inductive data analysis, and grounded theory building. Ethnographic interviews were conducted with foster families, administrators, intake screeners, special investigators, and workers in one local CPS office. Participants expressed concern about the ability to identify disabilities, placement options, services to meet complex needs of children with disabilities, training and support for families, collaborative arrangements with other agencies, and disability training for CPS workers. Findings suggest strategies for improving CPS practice for children with developmental disabilities.     

Learning to Collaborate: An Application of Activity Theory to Interprofessional Learning Across Children's Services

This paper investigates the pedagogy of a continuing professional development (CPD) programme to develop interprofessional learning (IPL) and collaborative practice for professionals across children's services, using a framework underpinned by Activity Theory. The aim of the study was to establish which pedagogical features enabled successful interprofessional learning and subsequent changes in collaborative, interprofessional practice. Activity Theory was used as a theoretical framework to analyse and identify the ways in which pedagogy impacts upon the development of collaborative practice. The qualitative study found that pedagogies designed to harness the ‘multi-voicedness’ of activity systems and the contradictions of multi-disciplinary practice can be used to inspire learning and practice change. From our analysis, ‘community’ and ‘division of labour’ were important contextual influences on the learning process. We propose that the ideas underpinning Activity Theory are useful guiding principles when looking at the design of CPD that aims to build collaborative, multi-disciplinary practice across agencies and professionals in children's services.     

THE FIRST THINGS FIRST MANIFESTO AND THE POLITICS OF CULTURE JAMMING: TOWARDS A CULTURAL ECONOMY OF GRAPHIC DESIGN AND ADVERTISING

Advertising has long been recognized as an important cultural force by media and cultural studies scholars. Graphic design, despite its comparable ubiquity, has rarely been the subject of this kind of critique. Where these activities have been discussed, the emphasis has been overwhelmingly on their textual manifestations (graphics, ads, commercials) and, occasionally, on their reception. In the interest of working towards a fuller account of the overall circulation and reproduction of an increasingly commercial contemporary culture, then, this paper turns to the generative source of these ephemeral artefacts and, in particular, professional graphic design practice. By paying especial attention to the framing of current debates about accountability and social responsibility within this profession, this paper seeks to explore the constraining and enabling effects of commercial practice. Advertising and design are readily distinguishable from other economic institutions because of their declared expertise in creating specifically cultural forms of communication. Further, these practices rely on the skills of cultural intermediaries: individuals whose job it is to develop these forms to mediate between, or more properly, articulate, the realms of production and consumption. Graphic designers, it seems, enjoy much greater latitude for personal expression than ad creatives – or at least enjoy a professional culture, or habitus, that supports debate and dissent through a variety of activities, and recognizes non-commercial design projects as legitimate forms of expression. While the designers interviewed here may claim that advertising is a creative practice entirely subsumed by commercial constraints, they also recognize that their own professional activities involve only a limited degree of subjective control. Personal and non-commercial projects, often indirectly funded by income from business clients, appear to provide a more reliable means to creative fulfillment.     

Preschool Policymaking by Stealth: Application of an Alternative Framework for the Policy Process

This study uses the design and passage of universal preschool in two states, Oklahoma and West Virginia, to present an alternative framework for understanding the policy process, Policymaking by Stealth, and demonstrate its usefulness both in expanding the understanding of the politics of public preschool and as a tool for social work policy practice. An overview of the current state of preschool policy in the United States and the political history of federal preschool policy is presented first to provide context to the analysis, followed by an introduction to the analytic framework, and then a formal analysis of the policy passage processes in the two states via the lens of Policymaking by Stealth. The contributions of this new framework to the study of the policy process in general and the practice of policymaking in complex political contexts are discussed.     

Can a workbook work? Examining whether a practitioner evaluation toolkit can promote instrumental use

In large-scale, multi-site contexts, developing and disseminating practitioner-oriented evaluation toolkits are an increasingly common strategy for building evaluation capacity. Toolkits explain the evaluation process, present evaluation design choices, and offer step-by-step guidance to practitioners. To date, there has been limited research on whether such resources truly foster the successful design, implementation, and use of evaluation findings. In this paper, we describe a multi-site project in which we developed a practitioner evaluation toolkit and then studied the extent to which the toolkit and accompanying technical assistance was effective in promoting successful completion of local-level evaluations and fostering instrumental use of the findings (i.e., whether programs directly used their findings to improve practice, see Patton, 2008). Forensic nurse practitioners from six geographically dispersed service programs completed methodologically rigorous evaluations; furthermore, all six programs used the findings to create programmatic and community-level changes to improve local practice. Implications for evaluation capacity building are discussed.     

Viewpoint: A culture of despair: reflections on ‘post-modern’ architecture

The Modern Movement in architecture is dead: on this there is consensus from Right to Left. Anti-modernism, a cultural offshoot of anti-socialism, has become decidedly modish. There are, for us, two main strands to this ‘Post-Modern’ thinking – the populist and the patrician. Each, we argue, is a formalism, an elitist practice; above all, each is an avowed refusal of the emancipatory potential of modernism. Our critique of this resignation, this cultural despair, turns on an affirmation of early modernist practice; it turns on the proposition that the social content of design practice is the issue underpinning matters of aesthetic form.     

Field Education in the Present Moment: Evaluating a 14-Week Pedagogical Model to Increase Mindfulness Practice

Social work practitioners increasingly use mindfulness techniques, and research into the impact of this practice is being explored by multiple related disciplines, such as psychology and education. Cultivating the potential benefits of mindfulness at multiple practice levels necessitates curricular integration of mindfulness training. This article reports on the evaluation of a 14-week mindfulness-based pedagogical model implemented in two sections of social work field seminars. Using a pretest and posttest survey design that included an existing five-dimension mindfulness scale, students exhibited significant change in three facets of mindfulness: observing, nonjudgment of inner experience, and nonreactivity to inner experience. Implications for social work education and directions for future research are explored.     

A Dual Model for Completing Parenting Plans Postseparation

Dr. Kushner has more than 25 years of experience as a court‐appointed expert in matters pertaining to completing child custody evaluations (parenting plans) postseparation. This article combines her extensive practice experience and knowledge about social work theory to offer a “dual model of practice” that provides an alternative for child custody evaluators to consider when completing parenting plans postseparation. The model presented combines the strength-based and person-in-environment perspectives to provide an alternative way of conceptualizing the child custody expert's design of these complicated parenting assessments.