Mending the gaps in social work education and research: two examples from a Swedish context

ABSTRACT

The gap-mending concept is an analytical tool that helps teachers and researchers in social work to reflect upon what, in their practice, increases, maintains or mends gaps between professionals and service user groups. The article suggests a theoretical background on how gaps in social work practice can be challenged. This includes theories about power and recognition. It then moves on to describe the development of gap-mending strategies in research and education at the School of Social Work at Lund University. Lund University was one of three partners that took the initiative to the international network PowerUs that has focused on gap-mending strategies in social work education. The authors have been working over 10 years in collaboration with service user participation in the education of social workers and in different research projects. In the article, they give examples of gap-mending practices and of challenges that they have faced. The first example is an experimental course that has been given since 2005 where social work students study together with students from service user organizations in a university course. The second example is an attempt to combat homelessness in several Swedish municipalities. Supported by researchers, the development project has been a collaboration between homeless groups, politicians and social workers.     

Thinking Like a Social Worker: Examining the Meaning of Critical Thinking in Social Work

This article proposes a model for interprofessional collaboration within the context and process of field experiences in public schools. The model evolved out of a collaborative venture between the schools of social work and education at Boston College. The placement of pairs of social work and education interns in urban schools provided an opportunity to identify the nature of collaboration that is transdisciplinary and not parallel practice. This transdisciplinary practice model is based on a common goal, discipline-specific objectives, and co-facilitated activities. The discussion includes issues of project design and implementation as well as the advantages and challenges of interprofessional field work.     

Facilitating Shared Online Group Learning between Carers,Service Users and Social Work Students

We report on our progress in developing a pilot online group teaching innovation with 14 participants, including five service users and carers, and nine social work students. Enhancing student learning by providing shared educational opportunities between students, service users, and carers can be a challenge to organise but the project demonstrates some success in doing so. The evaluation suggests that even the smallest level of service user and carer involvement can enhance student learning and personal development during social work education and training.     

Social Work within a Community Discourse: Challenges for Teaching

This paper considers the continuing debate about the relationship between social work and community work. We write about our collaboration as educators, one from a social work background and the other from a community work background and discuss the challenge of teaching community work to social work students in a way that is relevant for contemporary practice, and that embraces community work principles and values. Our paper explores Ife's framework of competing discourses of human services and discusses how it has helped us to articulate our thinking and teaching practice in the Irish context. For us, the framework integrates social work and community work within a community discourse that provides a language transcending disciplinary boundaries. This approach represents a means of familiarising students with the community work process and enabling them to take action on issues of social justice. The framework represents four competing models of human service delivery: the managerial, the market, the professional and the community. We discuss how we use this conceptualisation to teach and engage students in a process of critical reflection. The paper discusses methods we use to undertake this process, and the development of our teaching practice over the last two years.     

Service user research in social work and disability studies in the United Kingdom

In recent years, there has been growing interest in the involvement of service users in research as well as in research studies that are led by service users. Although this interest in service users’ roles in research has been evident in both social work and disability studies, the two research disciplines have remained remarkably separate in the United Kingdom. This paper examines the epistemological underpinnings of social work research and disability studies research and explores the tensions, possibilities and power dynamics of collaboration between the two research disciplines in the United Kingdom. It concludes by outlining possibilities for social model approaches to social work research.     

Involving Service Users in the Teaching and Learning of Social Work Students: Reflections on Experience

This article describes and reflects on a project to develop service user involvement in the teaching and learning of students on one social work degree course. It includes the perspectives of a service user who took a lead role in the project and a part‐time academic member of staff given a specific contract to develop the work. The aspects of the project discussed are: getting started; bringing people together; student learning from individual voices; and student learning from collective experiences. Achievements and obstacles are discussed and key points of learning noted.     

Making it ‘APP’en: service user feedback: developing and implementing a service user APP: reflections from Northern Ireland,England and Scotland

Despite the advent of social media and increasing use of smart phone technology amongst global and UK populations, APP’s for social work remain in their infancy. Several have been developed which focus on the education of social workers and practitioners providing information on specific social work issues, and one we are aware of that explores ethics and values using a games-based approach. In this paper, we discuss the importance of service user perspective in social work practice and how this informed the development of the feedback App. We reflect on developing this instrument using digital technologies which social workers can use to gather anonymous feedback from service users about their experiences of social work interventions. This project, developed in response to demands placed on social work agencies to evidence the effectiveness of service interventions, provide robust data from service users for inspection regimes and sustain service user involvement in improving services. The evaluation model is designed to document the implementation process, exploring what works and what barriers, challenges and lessons were learned by the project team together with how some of the tensions in the process were addressed and resolved.     

A New Pedagogical Approach for Integrating Social Work Students and Service Users

This paper analyses recent experiences at the School of Social Work, Lund University, the first in Sweden to use an innovative pedagogical approach for integrating social service users with social work students in the classroom (an EU-funded project). The concept of gift exchange was used to make sense of the approach. Gift exchange is based on the norm of reciprocity and the principles of gift economy—to give, to receive and to return. As one of the most significant integrative relations, this exchange of gifts and courtesies serves the purpose of keeping balance in the system. The focus in this project was on the relationship between two groups of students: service user students—that is, social service users in the role of students on the course—and social work students. The experience of undertaking this project raised many questions, such as what promotes and what hinders mutual learning between two parties in the classroom. Findings show the relevance of such concepts as the gift economy and the importance of reciprocity in teaching contexts. They played an important role in the process of creating a positive learning climate and understanding the integration of social relations between the two groups.     

The Caring Experience: Learning about Community Care through Spending 24 Hours with People Who Use Services and Family Carers

This paper describes a teaching and learning initiative developed in a UK social work programme that has involved carers, service users, academic social work staff and practitioners. Post‐graduate student social workers spend 24 hours in agreed periods with family carers or people who use social work services. The paper explains the origins of this initiative, rooted in a model of service user and carer involvement established over a number of years within the social work programme at the University of Dundee, Scotland. The development of this teaching and learning method is outlined and an account is given by a family carer describing their experience of being involved in the programme. Findings from the evaluation of this first year of operation are reported.     

Interdisciplinary Social Work and Law

Collaboration between social workers and lawyers has been of particular interest to schools of social work due to the increasing frequency with which social workers intervene with clients involved in the legal system. This article presents an educational model specifically designed to teach the interdisciplinary knowledge and skills necessary to work effectively with domestic violence. The model provides training in collaborative practice between social workers and lawyers while integrating domestic violence content with the relevant legal regulations and procedures and social work interventions. The article describes course content, teaching techniques, and student assessment, and discusses special challenges of interdisciplinary collaboration.     

Involving Service Users in a Problem Based Model of Teaching and Learning

Since the introduction of the new degree in social work in the UK, programmes have been developing ways to involve service users, using differing models. This paper will explore how service users can enhance the inquiry based model of teaching and learning while at the same time emphasising the belief that process and content in teaching and learning cannot be separated. It will also show how this approach, by involving service users as consultants, creates expertise and can provide a ‘legitimate constituency’ and thus allow for meaningful participation of service users at all levels of social work education.     

The Vital Role of Social Workers in Community Partnerships: The Alliance for Gay,Lesbian, Bisexual,Transgender and Questioning Youth

The account of The Alliance for Gay, Lesbian, Bisexual, Transgender, and Questioning (GLBTQ) Youth formation offers a model for developing community-based partnerships. Based in a major urban area, this university-community collaboration was spearheaded by social workers who were responsible for its original conceptualization, for generating community support, and for eventual staffing, administration, direct service provision, and program evaluation design. This article presents the strategic development and evolution of this community-based service partnership, highlighting the roles of schools of social work, academics, and social work students in concert with community funders, practitioners and youth, in responding to the needs of a vulnerable population.     

Technology-Enhanced Practice Courses and Collaborative Learning in Distance Education

This article describes the use of a research-based teaching model using digital technology to enhance self-efficacy and group work practice skills in an undergraduate social work course. Our project focused on the development of group leadership interactional skill training for undergraduate social work students. We present pedagogical and theoretical approaches explaining a teaching model, which is designed to utilize digital technology and collaborative learning strategies in Interactive Video Connected (IVC) and traditional face-to-face classrooms. We explore how the teaching model impacts student perception of self-efficacy regarding group work practice skills.     

A menu for learning: a World Café approach for user involvement and inter-professional learning on mental health

Inter-professional learning (IPL) initiatives and service user involvement are well established in professional education programmes, but are seldom incorporated in the same teaching and learning project. In order to accomplish a combination of these approaches, an interactive learning format, styled as a World Café on mental health, was chosen to bring social work and mental health nursing students together with service users and carers. The project aimed to be participatory and inclusive from the outset, establishing a steering group with staff, students and user/carer volunteers to plan the day-long event. The event enabled all participants to engage in round table conversations to learn from each other's outlooks and roles, and for students to reflect on their future inter-professional practice and engagement with service users. Findings from this project indicate that the World Café as a teaching and learning method may have much to offer students engaged in IPL activities. We believe that the findings from this project can contribute to the advancement of existing knowledge regarding IPL and user involvement, and that a World Café approach may serve as a template for replication for other education providers, as part of a wider repertoire of inter-professional and service user involvement initiatives.     

The nature and context of cross-border social work in Ireland

This article is concerned with mapping cross-border social work in Ireland. After a short background section on the nature of the Irish border, it evaluates and assesses the main areas of collaboration in social work. It argues that this type of work has been largely led by special project funding and is dependent on the skills, knowledge and commitment of a small number of individuals who have driven cross-border projects. Whilst there is a clear rationale for collaboration in social work programmes, it is contended that this method of working lacks an overall coherence and is in danger of disappearing when special funding programmes come to an end. The article contends that there is a fundamental desire for close co-operation, but as cross-border social work has not been embedded into the routine business of health boards and trusts the impetus is constantly undermined. It is concluded that cross-border social work programmes will remain marginal and insignificant until they are mainstreamed rather than bolted on as an afterthought to existing programmes.     

The challenge of interdisciplinary collaboration in addressing the social determinants

The importance of professional disciplines working together to address the critical social and health issues facing society today cannot be overstated. Policy makers, service providers and researchers have long been calling for greater interdisciplinary collaboration. Despite this there has been little systemic analysis of the constraints involved in such collaboration. Far too often disciplines continue to work in silos. This paper aims to analyse the barriers to interdisciplinary collaboration through a case study of the relationship between social work and public health. These two disciplines have a lot more in common than might first appear. There is real potential for social work and public health to work together and enhance each other's efforts to address their common goal of greater social equality. However, this will require a genuine commitment from both disciplines to develop a shared political analysis, common language and a framework for action, which utilises their respective strengths.     

II Planning the care environment

This article reviews the experience of a two year post-graduate CQSW course in organising the first year placement as a cluster in which six or seven students are placed in different social work agencies but in the same geographical area. It outlines the advantages of this model of placement planning and practice teaching for students, practice teachers, student units, and college tutors. Particular attention is drawn to the support and stability offered to students and to the opportunity to demonstrate links between theory and practice in the teaching of community social work. It is suggested that this model may provide one way in which student units might develop as training resources for the local area, and help the development of closer collaboration between agencies and colleges.     

INDEX TO VOLUME 45

The authors describe an instructional model designed to promote interdisciplinary collaboration among students pursuing master's degrees in social work and journalism. This unique model involved active collaboration among social work and journalism graduate students and faculty to create a single-issue magazine focused on a diverse range of social welfare issues. After describing the development and format of the model as well as requisite resources, the authors discuss emergent learning opportunities for both groups of students, including identification of role tensions between the 2 professions, deepened understanding of the social work profession and its associated roles, and methods for collaboration to advance the social justice purposes of both professions.     

A University-Community Partnership to Change Public Policy

Abstract

This paper describes a project aimed at promoting major change in government policy toward the growing problem of food insecurity in Israel. The project was initiated by Ben-Gurion University in collaboration with community service and social advocacy organizations. This joint action led to a dramatic change in government activity. The problem of food insecurity moved from a state of obfuscation to the establishment of a special ministerial committee mandated to develop policy guidelines for a national school lunch program. For higher education to contribute to the community, necessary preconditions must exist: Is the faculty committed to promotion of social change? Do the organizational and community environments legitimize university-sponsored activity for such purposes? Is the faculty competent to act effectively in the community and adopt strategies for political influence? Are there organizational mechanisms, action frameworks, and community contacts that enable collaboration for the purposes of social change? This case discussion uses the analytical framework developed by Taylor (1985) to evaluate the preconditions for action and the processes involved in facilitating university-community collaboration for promoting policy change.     

My Life in Huddersfield: Supporting Young Asylum Seekers and Refugees to Record Their Experiences of Living in Huddersfield

A project was undertaken with the aim of developing resources that would improve service delivery to asylum seeker children and young people by improving social worker training within the new social work degree. Funding was acquired to work with a group of children and young people. The workers engaged with them in a range of activities, designed to enable the expression of feelings in relation to immigration and asylum seeking. Participants were told they would be working towards producing resources for the training of health and social care staff. This became a strong motivating factor in the engagement of the young people and resulted in the production of teaching resources and a number of changes to the degree curriculum at the University of Huddersfield.