A LARGE-SCALE PERSONNEL ASSIGNMENT MODEL FOR THE NAVY*

The U.S. Navy has been trying for years to develop a model to automate its personnel assignment process The requirement of rotating navy personnel frequently between sea duty and shore duty in accordance with multiple policies makes modeling efforts difficult. However, without a model to optimize assignments with regard to multiple policies, navy managers do not know the real impact of personnel assignments. This limits their ability to make effective decisions. This paper summarizes our effort to develop a large-scale network model for the navy's assignment problem. The navy has accepted this model for implementation, replacing the current manual assignment process. The approach in this paper can be generalized to a wide variety of perosnnel assignment problems.     

SCAT AND SPAT: LARGE-SCALE COMPUTER-BASED OPTIMIZATION SYSTEMS FOR THE PERSONNEL ASSIGNMENT PROBLEM

The personnel assignment problem involves the assignment of people to tasks, projects, etc., in a manner that maximizes a measure of aggregate utility for the assignees subject to several assignment constraints. In addition to computationally efficient solution algorithms, the effective implementation of mathematical models to solve the personnel assignment problem must include data processing systems with comprehensive error checking/resolution procedures, end user reports, documentation, and training. This paper summarizes two successful computer-based systems for solving large-scale personnel assignment problems that frequently occur in university settings. SCAT, the Student-Company Assignment Technique, assigns students to job interview slots. SPAT, the Student-Project Assignment Technique, assigns students to project teams in an MBA field project course. The SCAT and SPAT approaches can be generalized to a wide variety of personnel assignment problems in university, industry, government, and military settings.     

ALIGNING ACCOUNTABILITY AND AWARENESS FOR ENVIRONMENTAL PERFORMANCE IN OPERATIONS

This study assesses internal drivers of a firm's level of environmental awareness, including methods for incorporating environmental objectives into the strategic planning of operations, communication of objectives throughout the organization, and deployment of accountability to operating personnel and managers for environmental performance. Challenges firms may encounter in motivating and holding employees and process owners accountable for environmental performance are discussed, as well as a potential for inconsistencies between management's espoused theories and theories in use. A case study of a steel manufacturer is used to determine how accountability for and awareness of environmental objectives can be operationally implemented.     

ON PERSONNEL BUDGETING FOR CONTINUOUS OPERATIONS (WITH EMPHASIS ON HOSPITALS)

This paper develops an approach for determining staff size when N_j personnel are needed on weekday j, j= 1, 2,…,7. The method explicitly incorporates the fact that staff size will vary with both regular rest policy and fringe-benefit days. The typical hospital case where N employees are needed weekdays and n on weekends is developed in detail.     

CONTINUITY IN MIS/DSS LABORATORY RESEARCH: THE CASE FOR A COMMON GAMING SIMULATOR*

To date, case analyses and field studies have predominated in MIS/DSS research. Laboratory studies seem not to have been given the attention they deserve. This trend is partially due to: (1) the high costs associated with developing decision simulators and related software to support laboratory research and (2) difficult problems with external validity because of unrealistically simple simulated decision environments and DSS software. Since MIS/DSS laboratory research has been most successful when studies have occurred in an interrelated stream, the development of common, portable, and flexible simulators seems desirable. Common simulators would reduce the time and cost of developing experiments, provide for research continuity, comparability, and replication, and facilitate researcher-to-researcher communication. Sufficiently complex simulators and DSS software would reduce problems with external validity by providing more realistic laboratory models. This paper presents a software package that offers considerable potential as a common tool for DSS research.     

THE ACADEMIC FLOW MODEL: A MARKOV-CHAIN MODEL FOR FACULTY PLANNING*

A Markov-chain faculty planning model to be used with institution-specific data is presented to describe and better understand the complex phenomena of faculty movement through an institution and on its relationship to salary costs, composition of the faculty, and faculty turnover rate. The model updates the earlier work done at Stanford University and Oregon State University by the addition of states for fixed-term appointments and for part-time FTEs to reflect accurately the current hiring trends at many institutions. The model is implemented and tested at two different institutions. The findings suggest that the model is a viable means of gaining useful insights and quantitative data on the faculty profile, salary costs, expected departures, and part-time trends. And further, when used as a planning tool, and the model apparently is comprehensive and flexible enough to analyze the probable effects, both in the short and long run, of alternative personnel policies on the faculty composition.     

Preferences in teams and hierarchies

This paper describes the methodology developed for a laboratory for project selection and the results of use of the computerized ranking procedure for other complex managerial decisions. In addition to project selection, the system is feasible and instructive in personnel selection, comparison of management strategies, purchasing decisions and merit-based distribution of awards. The massive input required by many existing systems is not necessary for this absolute deviation ranking system. Up to 20 attributes and 200 projects can be compared. Measures of consistency and reliability arc proposed for estimating the validity of the final weights. Preliminary experiments and actual use of the system provide empirical validation. The system offers an organized, structured way of making decisions which enhances the identification and subsequent refinement of criteria considered, and provides a concise, highly credible format for presentation and justification of decisions.     

PREFERENCES FOR REDISTRIBUTION AND PERCEPTION OF FAIRNESS: AN EXPERIMENTAL STUDY

We conduct a laboratory experiment to study how demand for redistribution of income depends on self‐interest, insurance motives, and social concerns relating to inequality and efficiency. Our choice environments feature large groups of subjects and real‐world framing, and differ with respect to the source of inequality (earned or arbitrary), the cost of taxation to the decision maker, the dead‐weight loss of taxation, uncertainty about own pretax income, and whether the decision maker is affected by redistribution. We estimate utility weights for the different sources of demand for redistribution, with the potential to inform modeling in macroeconomics and political economy     

Models and methods for workforce planning under uncertainty: Optimizing U.S. Army cyber branch readiness and manning

This work examines the problem of optimally resourcing personnel for a new set of U.S. Army cyber-specialty career fields using a combination of personnel accessions and inter-career-field transfers that are limited to occur over a subset of periods early within a 30-year career cycle. This workforce planning problem is bounded by constraints respectively pertaining to organizational needs for personnel, as well as personnel promotion policies. Complicating the problem are stochastic retention rates for every combination of year and promotion level within each career field over the 30-year period. Upon formalizing this Cyber Workforce Planning Problem (CWPP) within the framework of multiple performance goals, this study formulates, tests, and compares three frameworks to seek optimal workforce planning decisions under uncertainty: two stochastic programming (SP) variants and a robust optimization (RO) representation. Upon sampling the stochastic parametric distributions to generate a set of collectively representative, deterministic scenarios, the SP variants respectively leverage a scenario-based Monte Carlo approach and sample average approximation, whereas the RO model examines robust solutions over a range of decision-maker risk attitudes. A sensitivity analysis applied to the first of the SP variants indicates the solutions are relatively insensitive to different prioritizations of goals, and identifies policy insights to help recruit and retain personnel. Comparative testing of the three methodologies yields workforce planning recommendations that are relatively consistent across solution methodologies and identify concerns to inform changes to personnel policies.     

Optimised buffer allocation to construct stable personnel shift rosters

Organisations need to construct stable baseline personnel shift rosters based on forecasts about the future personnel demand and employee availability. However, variability arises in the short-term, which renders these forecasts incorrect and affects the quality of the personnel roster. In this paper, we study how to anticipate this variability by introducing capacity buffers in the personnel shift roster. We propose a new approach by solving an equivalent deterministic formulation of a stochastic personnel shift scheduling problem. In contrast to traditional approaches, the size and position of capacity buffers are not defined in advance but are adequately determined as an endogenous variable by the proposed optimisation model to align the available personnel capacity to the stochastic demand. We propose different strategies to define the anticipated uncertainty and to allocate capacity buffers accordingly. We validate the performance of these strategies through a comparison with a deterministic minimum cost strategy and a more traditional resource buffer strategy based on a three-step methodology. This methodology makes use of simulation and optimisation to mimic the hierarchical personnel planning process.     

Contextual influences on personnel policies and programs: an explanatory model

There has been a general absence of research to explain why personnel policies develop in organizations. This article has two objectives: (a) development of a theoretically relevant scheme for clustering personnel policies for analytic purposes, and (b) presentation of an explanatory model suggesting how contextual influences shape these policies.     

创新网络嵌入与高技术企业研发人员创新绩效关系研究

 创新驱动的实质是人才驱动,企业技术管理的重要核心之一是人员管理。研发人员是高技术企业的核心人力资本和主导资源,具有典型的稀缺性、创造性、主导性、体验性以及高信息需求等异质性特征,能否采取切实有效措施满足研发人员的异质性需求,激活其创新潜力和活力,是提升高技术企业创新绩效和管理技术人员的关键。        聚焦于高技术企业研发人员的异质性需求特征,运用创新网络嵌入理论,提出创新网络嵌入、创新效能感与创新绩效的关系假设模型;借鉴成熟量表,设计相关测量变量的调查问卷;利用Spss 19.0和Amos 21.0软件,对北京、上海、武汉、广州等地高技术企业研发人员的269个调查数据进行分析,考察创新网络嵌入对研发人员创新绩效的影响和作用机理,并验证创新效能感的中介作用。        研究结果表明,高技术企业研发人员的创新网络结构嵌入对创新过程和创新结果均具有显著正向影响,而关系嵌入仅对创新过程具有正向影响;创新网络结构嵌入和关系嵌入对创新效能感均具有显著正向影响,创新效能感对创新过程和创新结果具有显著正向影响;创新效能感在研发人员结构嵌入和关系嵌入对创新过程的影响中起完全中介作用,在结构嵌入对创新结果的影响中起部分中介作用。        从技术人员创新绩效管理的微观视角入手,探究高技术企业研发人员创新绩效的内涵、实质和影响因素,对高技术企业研发人员的创新网络嵌入与创新绩效的关系、创新效能感的中介作用以及创新网络嵌入与创新绩效的关系研究中关系嵌入悖论进行实证检验和解读,提出提升高技术企业研发人员创新绩效的创新网络嵌入式开发策略,包括聚焦产学研战略协同和集群创新、强化关系网络建设和位置管理、营造宽松氛围以提升创新效能感等。     

An Exploratory Analysis of the Value of the Skills of IT Personnel: Their Relationship to IS Infrastructure and Competitive Advantage

Determining and assessing the requisite skills of information technology (IT) personnel have become critical as the value of IT has risen in modern organizations. In addition to technical skills traditionally expected of IT personnel, softer skills like managerial, business, and interpersonal skills have been increasingly cited in previous studies as mandatory for these employees. This paper uses a typology of IT personnel skills—technology management skills, business functional skills, interpersonal skills, and technical skills—and investigates their relationships to two information systems (IS) success variables, IS infrastructure flexibility and the competitive advantage provided by IS. The study investigates these relationships using the perceptions of chief information officers (CIOs) from mostly Fortune 2000 companies. The contributions of this study are: IT personnel skills do affect IS success, technical skills are viewed as the most important skill set in affecting IS infrastructure flexibility and competitive advantage, and modularity is viewed as more valuable to competitive advantage than integration. Several explanations are offered for the lack of positive relationships between the softer IT personnel skills and the dimensions of IS success used in this study.     

Controlling and evaluation

Mr. Newton analyses the personnel strategy of Shell U.K. and describes how it is related to the corporate planning system. He then explains the measures which are taken to plan, control, and research the use of personnel. He deals in detail with the development of a computer based information system, attempts to determine the cost effectiveness of manpower, and the use of the Behavioural Sciences in a positive effort to shape personnel relations in the company. Finally, he mentions a number of changes which are likely to influence personnel strategy in the future.     

Evaluating managerial personnel

A scaled concensus evaluation of personnel in several dimensions was achieved by random presentation of pairings to a rating group. Preferences shown by the raters were translated into linear programming constraints to obtain scores for the personnel which minimized inconsistencies among raters.     

团队导向下个人报酬影响因素的实证研究

以团队工作中的个体作为研究对象,应用结构方程模型,构建和验证了影响个人报酬的影响因素的结构模型,并分析了影响个人报酬的显著性因素。研究结果显示,个人报酬受团队绩效和个人绩效的重要影响,团队绩效与个人绩效存在双向互动作用。     

Die nur fast gelingende Schließung des Personalentwicklungszyklus

The nearly closed cycle of personnel development. The growing popularity of personnel development like training, coaching or supervision is usually justified by the new challenges impending on organizations. The author presents an alternative explanation: Basing on considerations about the operative consistency of organizations, he argues, that the popularity of personnel development is to explain by the boom of personnel diagnostics during the last two decades. Only by potential analysis, assessment center, 360-degree feedback, several trainings and especially person-centered counseling like coaching and supervision could increase their attractiveness. In organizations, cycles of personnel development emerge, and by this a sort of all-round cares of the organisation members.     

Wirkungen von Führungskräfte-Coachings in der Sozialen Arbeit

The article analyses effects and changes of executive personnel in social work, who joined coaching trainings. Base of data are 18 Interviews with managers. Coaching training is realized effective for improving personnel management with regard to.     

Some social implications of personnel planning

It would appear that most discussions on manpower or personnel planning are concerned with highlighting the dichotomy between organizational needs and personal needs. The assumption that these two separate need areas can be successfully harmonized through personnel planning is implicit. In this paper the intention is to discuss this relationship in terms of the consequences for employees of attempts to achieve the aims of organizational manpower plans through the establishment of personnel control mechanisms.     

DECISION SUPPORT SYSTEMS FOR ILL-STRUCTURED PROBLEMS: AN EMPIRICAL STUDY

Decision support systems (DSSs) are more complex than most other traditional decision-aid systems. For what types of problems are they more effective, and what design characteristics make them more effective? The laboratory experiment reported here examined the effect of three design characteristics of these systems in the context of decision makers faced with ill-structured problems. The characteristics were presence or absence of decision-aid heuristics, degree of interaction between the user and the system, and whether or not the system was computerized. The dependent variables were (1) quality of user performance, (2) user productivity of ideas, (3) user confidence in the quality of his/her performance, (4) user satisfaction with the decision aid or support system, (5) changes in user attitude toward the problem addressed, and (6) changes in user attitude toward computers. Use of heuristics and increased interaction had positive effects on decision quality, user productivity, and attitude toward computers; they had negative effects on user confidence, satisfaction, and attitude toward the problem addressed. Whether or not the system was computerized did not have a significant effect on any dependent variable. The findings concerning negative effects, in particular, suggest the need for research on the design of heuristics for addressing ill-structured problems—heuristics that will deliver the positive but not the negative effects observed in this study. The findings also suggest the need for research on how to benefit from computers in the context of solving ill-structured problems.