Gendered Work Meets Gendered Goods: Selling and Service in Clothing Retail

This article explores the way retail work entails a complex form of gendering. Three distinct, but related, forms of gendering interweave in this sector of the service economy. These are the gendering of the work tasks, the gendered structure of the occupation and the gender of the retail environment. Using insights from the sociology of consumption and expanding the notion of aesthetic labour to incorporate insights from Bourdieu's sociology, the article explores how retail workers manifest particular forms of gendered embodiment, enacting a different sort of feminine performance according to the brand strategies of the organization they are employed in. The gendered objects of consumption are thus shown to be critical to understanding the nature of retail service work.     

Caring Labor and Class Consciousness: The Class Dynamics of Gendered Work

Previous research on class consciousness has not examined the gendered nature of paid labor. Paid caring laborwork that involves the direct provision of care to clients or customers—now comprises 20% of the labor force. This is work that tends to place workers in conflict with the goals of management. The conflict between caring values and exchange values may lead workers to greater levels of class consciousness. I use national survey data to examine whether workers in caring labor occupations are more class conscious than other workers. Results indicate that caring laborers are more likely to be pro–working-class conscious than other workers after controlling for class position, income, education, government and nonprofit sectors, sex, and race. Workers in high intensity caring jobs are especially likely to be class conscious. This suggests that, at crucial points, the logic of caring and the logic of commodification are at odds.     

Women,Gendered Work and Gendered Violence: So Much More than a Job

This article explores the experiences of individuals who work with men who are violent, focusing in particular on the differential gendered impacts of this area of practice. Violence intervention is widely recognized as work that is difficult, demanding and, frequently, confronting. It is less often recognized that such work is not only experienced differently by men and women, but significantly, that it may weigh more heavily, with impacts that are both broader and more profound, on the women working in this area. Building upon an understanding of the gendered nature of work and the workplace, this research reveals the distinctively gendered nature and impact of work with men who are violent, highlighting the complex interplay of gendered individuals, in the gendered workplace, in relation to a specifically gendered activity, that of men's violence.     

Dangerous Work: The Gendered Nature of Bullying in the Context of Higher Education

This article discusses results from a research project which set out to investigate gender differences in the nature and experience of bullying within the higher education sector. Gender differences emerged in the form and perception of bullying as well as in target responses. Results also indicate that, irrespective of gender, bullies can capture and subvert organizational structures and procedures (such as official hierarchies, mentoring systems and probationary reviews) to further their abuse of the target and to conceal their aggressive intent. These outcomes are discussed in relation to gendered assumptions behind management practices and in relation to the masculinist ethic that underpins many higher education management initiatives. Overall, results indicate that bullying cannot be divorced from gender and that such behaviour needs to be seen in a gendered context.     

Discursive Colorlines at Work: How Epithets and Stereotypes are Racially Unequal

In a racialized social system, racial slurs and stereotypes applied to whites by nonwhites do not carry the same meanings or outcomes as they do when these roles are swapped. That is, racial epithets directed toward whites are unlikely to affect their life chances in the same way that racial epithets directed toward minorities do. Our central question in this paper is in what ways are epithets and stereotypes racially unequal? To answer this question, we rely upon a case study to drive our analysis. We argue that the symbolic meanings and outcomes of epithets and stereotypes matter because they maintain white supremacy in both material and symbolic ways. Thus, they serve as resources that impose, confer, deny, and approve other capital rewards in everyday interactions that ultimately exclude racial minorities, blacks and Latinas/os in particular, from opportunities and resources while preserving white supremacy.     

Boundaried Caring and Gendered Emotion Management in Hospice Work

Caring work, which is premised on caring for and caring about recipients, involves a great deal of emotion management. Feeling rules shape expectations about emotion management and are informally shared through workers’ narratives about quality work. Using qualitative data from hospice workers in the southwestern US, I find that narratives of quality within hospice include emotion‐management skills such as listening, truly caring, keeping calm and maintaining boundaries. Through an analysis of how workers discuss and map skills onto individual women and men co‐workers, this article highlights two gendered patterns. First, even when women and men are thought to share high‐quality skills, the ways these skills are described reinforce naturalistic understandings of gender. Second, men are seen to hold a broad range of emotion‐management skills, but women are not described as holding the most important emotion‐management skill: keeping boundaries. Understanding this differential application of emotion‐management skills helps us to understand how gender and gender inequality are reproduced within caring work.     

Legitimizing Work: Telework and the Gendered Reification of the Work-Nonwork Dichotomy*

L'intérêt principal de cet article est de savoir pourquoi les télé-travailleuses et travailleurs (individus ?uvrant à la maison) ont besoin de séparer leur vie publique de leur vie privée. Au moyen d'entrevues qualitatives avec des télétravailleurs des deux sexes, on étudie les différences dans la manière d'organiser la vie selon la dichotomie public/travail et privé/non-travail. Les mécanismes qui rendent nécessaire le renforcement de cette dichotomie sont aussi explorés. This paper focusses on why employees who telework (do professional work at home) continue to need to maintain a boundary between their public and private lives. Through qualitative interviews with female and male teleworkers, gender differences in the ways in which they organize their lives in terms of the public/work—private/ nonwork dichotomy are considered. The mechanisms which necessitate the reification of this dichotomy are explored.     

Feeling Rushed: Gendered Time Quality,Work Hours,Nonstandard Work Schedules,and Spousal Crossover

The authors investigated gender differences in couple parents' subjective time pressure, using detailed Australian time use data (n=756 couples with minor children). They examined how family demand, employment hours, and nonstandard work schedules of both partners relate to each spouse's non‐employment time quality (“pure” leisure, “contaminated” leisure, multitasking housework, and child care) and subjective feelings of being rushed or pressed for time. Mothers averaged more contaminated leisure and less pure leisure and did much more unpaid work multitasking than fathers. These results suggest that these differences in time quality do partially account for mothers feeling more rushed than fathers. Weekend work was associated with mothers having less pure leisure, but not contaminated leisure. The opposite was found for fathers. Spousal work characteristics also related to time use and feeling rushed in gendered ways, with male long work hours positively associated with higher time pressure for mothers as well as the fathers who worked them.     

Gendered Work Ideals in Swedish IT Firms: Valued and Not Valued Workers

The analysis in this article draws on interviews with managers and employees in the Swedish IT consultant sector, a sector characterized by widespread redundancies in the first three years of the 21^st century. The article suggests that the interviewees' distinction between and assessment of workers of value and workers without value to justify and explain these lay‐offs, are permeated by stereotyped images of gendered qualities and reflect a gendered work ideal. As the interviewees argued, not everybody had the necessary and valued competence of an ideal consultant and those who failed to fulfil the requirements of an ideal consultant were subsequently laid off. Since the behaviour, qualities, technical skills and knowledge considered necessary for the effective and competent performance of an ideal IT consultant are associated with hegemonic masculinity, male qualities and men's experiences, these arguments justify the exclusion of women from this occupation.     

Gendered Identities in the Work of Overseas Tour Reps

Gender construction within the tourism and leisure industry is under‐researched. In this article, we draw on empirical research on overseas tour reps to consider the ways in which men and women working alongside each other in the same feminized role ‘do gender’. In particular we explore how these workers deal with the particular dilemmas of the sexualization of women at work and the men reps’ potential threat to their heterosexuality, in a role where the boundaries between work and play are ambiguous. We argue that reps reveal masculinities and femininities that comply with traditional expectations. Young men reps are portrayed in ‘laddish’ terms in relation to their engagement with alcohol and sexual relationships with guests. Women reps emphasize their role as providers of emotional labour and taking control of guests’ perceptions and report refraining from sexual relationships with guests. Even within the same work role in this case study, men and women appear to construct different work identities.     

Gendered Divisions of Fertility Work: Socioeconomic Predictors of Female Versus Male Sterilization

Domestic labor researchers have examined a multitude of duties disproportionately performed by women, yet the responsibility associated with navigating a couple's fertility—fertility work—has been overlooked. Using data from the 2006–2010 National Survey of Family Growth (N = 1,415), the author examined how racial and socioeconomic factors affect the division of contraceptive fertility work among married and cohabiting women who rely on either their partners' vasectomies or their own sterilizations. Drawing theoretical connections between fertility work and housework, resource‐ and gender‐based perspectives were used to assess whether women's or their partners' characteristics are stronger predictors of sterilization type, and whether women's absolute or relative education level has a greater impact. Findings suggest that White and socioeconomically privileged women are more likely to have vasectomized partners than disadvantaged women. Male partners' characteristics were more closely associated with sterilization type than women's characteristics, lending greater support for the gender‐based hypotheses.     

Reproducing Gendered Hierarchies in Everyday Work: Contradictions in an Employment Office

This paper is concerned with the dynamics of producing gendered hierarchies in the workplace. While the focus is on the present day, developments over the past ten years are also examined. The term ‘doing gender’ is adopted as a method of outlining these dynamics within seemingly static gendered hierarchies. Within the case study organization, a Finnish employment office, the ways of doing gender have shifted from maintaining gendered hierarchic harmony towards women? s and men's separate but invisible cultures. However, men's practices are linked in a more direct way to the textual and official goals of the organization, whereas women's working methods show some implicit opposition to the organizational logic. Throughout gendered contradictions are emphasized: between inequality and equal opportunities; informal sociability and formal rules; and the invisibility and visibility of gender.     

Women Academics and Work–Life Balance: Gendered Discourses of Work and Care

This article examines how discourses of work–life balance are appropriated and used by women academics. Using data collected from semi‐structured, single person interviews with 31 scholars at an Australian university, it identifies and explores four ways in which participants construct their relationship to work–life balance as: (1) a personal management task; (2) an impossible ideal; (3) detrimental to their careers; and (4) unmentionable at work. Findings reveal that female academics' ways of speaking about work–life balance respond to gendered attitudes about paid work and unpaid care that predominate in Australian socio‐cultural life. By taking a discursive approach to analysing work–life balance, our research makes a unique contribution to the literature by drawing attention to the power of work–life balance discourses in shaping how women configure their attempts to create a work–life balance, and how it functions to position academic women as failing to manage this balance.     

Feminist Insight on Gendered Work: New Directions in Research on Women and Entrepreneurship

This paper discusses research on female entrepreneurs in conjunction with feminist theory on gendered work. I explore the ways in which much of the research on women's experiences of entrepreneurship focuses on identifying similarities and differences between female and male business owners, and on providing explanations for the differences identified. While such an approach is useful in compensating for the exclusion of women in earlier studies of business ownership, it does not illuminate how and why entrepreneurship came to be defined and understood vis-à-vis the behaviour of only men. I argue that existing knowledge on women business owners could be enhanced through reflection on two issues — first, on the essentialism in the very construction of the category of ‘the female entrepreneur’ (which prioritizes sex over other dimensions of stratification) and second, on the ways in which the connections between gender, occupation and organizational structure differently affect female and male business owners.     

Preparing,Working, Recovering: Gendered Experiences of Night Work among Women and their Families

The negative physiological consequences of night work are well evidenced, but there has been limited research on the gendered consequences of night work for partnered women with children. This paper examines women's experiences of night work by drawing on qualitative interview and audio sleep diary data with 20 UK female nurses working non‐regular rotating shifts, together with interview and diary data from their male partners and children. The analysis shows how the lived experience of women's night work is characterized by three phases, which we discuss within a timescape perspective. Alongside changes to paid work and sleep during the period of night shifts, the ‘preparation’ and ‘recovery’ phases of women's night work involve intense periods of considerable additional unpaid and unrecognized work and anxiety. Gendered expectations for household management and family wellbeing mean that women night workers undertake considerable responsibility for complex planning before night shifts begin, and re‐enter established domestic routines within hours after night shifts end. Women maintain continuity for their families by actively managing the impacts of night work. This enables the fulfilment and ‘display’ of successful and normative gendered patterns of domestic responsibility, which appears to be central to women's own coping with night shifts.     

向服务经济转型背景下的城市社会二元化趋势及其应对思路——以北京为例

主要表现为阶层和空间分割与极化的二元化现象,正在成为以信息化为主要标志的产业结构快速升级的城市中,社会演变的主要趋势之一。这种情况积累了较多的社会问题,是后工业社会城市面临的主要社会难题之一。对北京的分析表明,其近年来产业结构高级化过程中的社会变化轨迹表现出了明显的二元化趋势,本文还就此提出了有针对性的应对思路。     

Gendered Congregations,Gendered Service: The Impact of Clergy Gender on Congregational Social Service Participation

Using data from the 1998 National Congregations Study, I present empirical evidence that shows that the gender of a congregation's leadership makes a difference in the likelihood that a congregation will participate in a social service programme. The results from binary logistic regression indicate that the odds of congregations with women head clergy participating in a social service programme are four times greater than those with men head clergy. In addition, as the percentage of women on a congregation's governing board increases the probability that a congregation will participate in a service project also increases. The specific types of social service programmes a congregation pursues also differ by gender of leadership, with women‐led congregations significantly more likely to pursue service projects that could be labelled feminine while avoiding programmes that are clearly feminist. To explain this gendered behaviour I incorporate Acker's (1990 ) theory of gendered organizations.     

The Gendered Face of Terrorism

What does sociology have to contribute to our understanding of terrorism? As scholars of gender and the Far Right, we believe that we have much to offer the current debates. In this article, we focus both on contemporary cases of terrorism, the attacks of September 11 and the Oklahoma City bombing, and terrorist movements as gendered: as enactments of masculinity. In particular, we focus on the contemporary white supremacist movement, the most dangerous domestic terrorist threat faced by the USA. We suggest that the ideology and organization of many terrorist groups are saturated with gendered meanings, both as the analytic prism through which they view their situation, and also as a means of political mobilization.