An Online Stress Management Support Group for Social Workers

SUMMARY

This article describes the use of a listserv to make a contribution to that sector of the human service profession which struggles with burnout. The author develops, conducts and evaluates an online support group for social workers.     

Social Support and Health Among Senior Internet Users: Results of an Online Survey

ABSTRACT

There is some disagreement as to whether the Internet has a positive or negative impact on social connection and well-being for older adults. Using an online survey, we assessed self-reported social support, health, and Internet use patterns among users over fifty years of age. In a comparison of highly social Internet users versus low-social users, we found that high-social users spent more time on-line and reported more physical and mental health problems. However, the groups did not differ in amount of or satisfaction with social support they received. Implications of these results are discussed.     

Moderator Assistant: A Natural Language Generation-Based Intervention to Support Mental Health via Social Media

As online mental health support groups become increasingly popular, they require more support from volunteers and trained moderators who help their users through “interventions” (i.e., responding to questions and providing support). We present a system that supports such human interventions using Natural Language Generation (NLG) techniques. The system generates draft responses aimed at reducing moderators’ workload, and improving their efficacy. NLG and human interventions were compared through the ratings of 35 psychology interns. The NLG-based system was capable of generating messages that are grammatically correct with clear language. The system needs improvement, however, moderators can already use it as draft responses.     

Voices From the Field: Social Workers Define and Apply Social Justice

Social justice is embraced as a central mission of social work, yet how the profession defines it lacks clear and common understanding. This qualitative study explored the concept of social justice as perceived and applied by social workers in diverse practice settings. Focus-group participants were asked five primary open-ended questions. Key phrases and terms were identified and grouped into four themes: variation in meaning of social justice, confronting injustices, practice reality, and professional responsibility. The findings suggest that social justice as understood and practiced in the field is compatible with theoretical conceptions in the literature, but a predominant understanding remains lacking.     

The Use of Online Social Support by Foster Families

ABSTRACT

The extent to which foster families utilize social support on the Internet is examined in a sample of 34 foster families in a digital divide intervention program and a comparison sample of 30 foster families who were not part of the program. In spite of increased Internet access, the frequency of using online social support is low. A minority of parents and children increased their use of the Internet to give and receive help, communicate with other foster families and e-mail with their foster care worker. More than half of foster youth have used the Internet to stay in touch with friends and relatives and have “made a new friend” over the Internet. Implications for child welfare practice and for further research are discussed.     

Teaching Clinical Social Work Skills Entirely Online: A Case Example

While numerous disciplines have eagerly embraced innovative educational technology, many social work educators have not been among early adopters. Social work's focus on the human connection and hands‐on practice skills can seem antithetical to technology‐mediated education. Nevertheless, social work programs are implementing distance learning and Internet‐mediated courses, and some schools are offering entire social work courses online. Leading the way in this regard is the Florida State University College of Social Work, which has developed and implemented the first CSWE‐accredited, entirely online Master of Social Work program. The purpose of this paper is to describe the development, design, and implementation of one skills‐based clinical course in this program, with the goal of sharing information in a way that will further the discussion of the risks and benefits of online education as well as provide guidance for educators who may be interested in developing a skills‐based online course in the future.     

New Professionals' Preparedness for Clinical Social Work: Supervisors' Perspectives

The fit between the preparation of a sample of recent M.S.W. graduates and the demands of their clinical assignments was investigated by collecting the ratings of their supervisors. These new clinicians were viewed as fully meeting the valid expectations for their work, but needing some further development in the areas of knowledge and clinical skills. The supervisors evaluated these new professionals very favorably.     

School Social Work Information Systems (SSWIS): A Relational Database for School Social Workers

SUMMARY

After a review of their information management system, the Winston-Salem/Forsyth County School Social Work Office began a process to improve data collection and information management. The result was the creation of the School Social Work Information System, a relational database designed and developed by the school social workers themselves. This article reviews the process of evaluating existing systems, developing and implementing the new system, evaluation and continued development of the new system, and implications for further social work practice. This article is intended to provide the school social worker with the necessary information to develop similar systems.     

Gambling Participation and Social Support Among Older Adults: A Longitudinal Community Study

The purpose of this preliminary study was to examine associations between leaving home to engage in bingo or gambling activity and indices of physical and mental health and social support among a representative community cohort of 1016 elderly people. Cross-sectional and longitudinal data gathered from a prospective epidemiological study in a rural, low socio-economic status, area of Pennsylvania was employed. The cohort had a mean age of 78.8 (SD = 5.1) (range 71–97) and participated in three consecutive biennial waves of data collection. Nearly half (47.7) of the cohort reported gambling. To predict gambling, the independent variables included age, sex, education, employment, social support, depressive symptoms, self-rated health, alcohol use, cigarette use, and cognitive functioning. In cross-sectional, univariate analyses, gambling was associated with younger age, sex (male), fewer years of education, greater social support, lower depression scores, better self-rated health, alcohol use in the past year, and higher cognitive functioning. In a cross-sectional multiple regression model, younger age, greater social support, and alcohol use in the past year remain strongly and independently associated with gambling activity. Longitudinally, age, sex, social support, alcohol use, and gambling are predictive of future gambling activity. The results revealed that gambling may offer a forum of social support to older adults who are often isolated as they age.     

Dual Relationships: The Challenges for Social Workers in Recovery

ABSTRACT

Over the last ten years there is increasing focus in social work literature about non-sexual dual relationships. This has included consideration of different types of dual relationships that occur primarily during or after the establishment of professional social worker-client relationship. However, the specific concerns facing social workers who are themselves in recovery from substance use disorders remain absent from these discussions. This article identifies challenges facing social workers in recovery from substance use disorders who also work with clients dealing with these disorders. Recommended actions and policies that can assist professionals and agencies in balancing personal and practice issues are presented.     

Newcomer Migrant Workers in the Underclass: A Yokohama, Japan Case Study

Abstract  This paper will investigate how some undocumented migrant workers survive in Kotobuki, Yokohama known as the urban underclass. Since the latter half of the 1990s, Kotobuki itself has undergone structural changes. Once a center of day laborers it is now a center of older ex-laborers, mostly surviving on welfare. However, Kotobuki holds positive associations for many Korean and Pilipino migrants, many of whom arrived at the end of the 1980s. They regard the area as a place to earn high wages and as a center for building ethnic networks. Migrants tend to help their ethnic fellows find jobs and exchange information that they may otherwise be unable to acquire given that undocumented migrants are ineligible for public services in Japan. Additionally, ethnic-related self-help activities as well as NGOs play a valuable role in sustaining the livelihood of such migrants who are denied access to public services and assistance. This paper will illustrate the role of self-help among ethnic minority migrant workers. It also aims to demonstrate that contrary to prevailing assumptions, their social status as underclass is not lower than that of their Japanese counterparts.     

Evaluating the Political Participation of Licensed Social Workers in the New Millennium

Abstract

The social work literature is replete with studies evaluating direct practice or clinical interventions, but strikingly few have assessed how well social workers are faring in the political arena. The sample in this study consists of 396 randomly selected social workers licensed in 11 states who completed a 25-30 minute telephone survey. Social workers were surveyed to determine: (1) to what degree social workers participate politically; (2) whether they have the psychological engagement, or motivation, necessary to participate; and (3) whether social workers feel adequately prepared by their program to do policy work. Implications for social work education are discussed.     

Transnational-Migrant Domestic Workers' Cultural Activism Online: The Case of an Indonesian Islamic-Writing Group in Hong Kong

This study aims to illustrate the nuanced efficacy of Islamic-writing activism by Indonesian domestic workers in Hong Kong, who vigorously utilize online spheres. We regard this group as a part of transnational migrant domestic workers' cultural activism, which is currently flourishing in the region. In particular, we pay a special attention to this group's intersectional themes in Islam and writing, to ask how an intersectional activist group utilizes online terrains and multiple themes, to nurture affective ties with others and simultaneously build activist networks. By combining questionnaires, socio-metric surveys, interviews and web content analysis, we argue that the participation in this activism allows the members collective and personal empowerment online. From the data analyses, we uncover three key features of the members' Facebook usage: maintaining weak ties by balancing multiple group memberships, using tools for interactive self-identification, and being driven by networking. Additionally, the members re-contextualized their gender and class identities in positive ways, using Islam and writing. We argue that the members utilized Islam chiefly as moral yardstick and image-making, while writing as a multitasking tool and an alternative class marker for them.Through these acts of re-contextualization, the members recreate their alternative self-identifications incorporating class, religion, gender and nationality seamlessly. These features partly resonate with their offline behaviors, to assist and synthesize their attempt at self-actualization in-between their cultural spaces, by integrating the host society, native society, and the activist society.     

Profession and Workplace Expectations of Social Workers: Implications for Social Worker Subjective Well-Being

The expectations people have of social workers, and those that social workers hold of themselves, can negatively affect social worker's perceived well-being, via work stress and strain and other negative workplace experiences. This qualitative research presents findings that help to better understand what aspects of these expectations have the greatest impact on the well-being of a sample (n = 19) of social workers with reported low levels of workplace and profession satisfaction. Our data support a conceptual framework of social worker's expectations that relate to outcomes of practice, social worker roles, the perceived functioning by other health-related professionals, conflict in direct practice with social worker identity and having to work in adverse situations, as all contributing to the well-being of social workers. Findings are discussed in relation to social work practice and the role and function of professional associations and educational programmes in addressing these issues that emerge in practice.     

The Role of Managers in Critical Incident Stress Management Programmes: A Qualitative Study of New Zealand Social Workers

This paper reports part of a larger exploratory research study of social workers' preferred models of critical incident stress management and experiences of critical incident stress debriefing. Social workers were invited to contribute to the research through an advertisement in the national association's newsletter for Aotearoa New Zealand Association of Social Workers. Using a qualitative methodology involving in-depth interviews with 13 social workers, participants were asked about their experiences of critical events encountered within their workplaces over the last five years. Interviews were recorded by audiotape with consent and analysed using thematic analysis. Four main themes emerged: the importance of preparation for critical incidents, the role of relationship between line managers and social workers, specifically the line manager's support immediately after the critical incident, and the availability of peer/colleague networks. An unexpected finding was that social workers interviewed noted that the pre-existing relationship with the line manager influenced their experience of the debriefing process itself. The more engaged and emotionally aware the manager was seen, the more the social worker claimed the debriefing process had been successful from their perspectives. The implications for social workers and their employing agencies are discussed.     

A Support Group for Families who have Children in Care: an Evaluative Case Study

This article evaluates an attempt to establish a support group for parents and relatives whose children are in care in one health board in Ireland. It uses a qualitative methodology, drawing on a group evaluation session, supplemented by individual interviews with the members of that group. The paper shows that it was successful in so far as it provided members with a forum where they felt accepted, where their rights as parents were validated, their self-esteem enhanced and informal access provided to senior social workers. Finally, the paper suggests ways in which the therapeutic potential of such groups could be enhanced and more needy parents attracted into them.     

A Safe Place for Predators: Online Treatment of Recovering Sex Offenders

ABSTRACT

This study examines the process and effectiveness of a voluntary online support group for recovering sex offenders. The study used unobtrusive observation of the group for a period of 10 months. The support group was facilitated by two nonprofessional, recovering sex offenders. The group was found to be a positive therapeutic environment, with members providing positive support and confrontation through the process of change. Among those who were active participants, there was significant improvement in several indicators of change.     

Expectations of Greek Parents about Employment Opportunities for their Child with Learning Disabilities: Implications for Social Workers

A survey was carried out in Heraklion, Crete, to determine the expectations on employment of all parents who had a child with learning disabilities (LDs) between the age of 14 and 45 years, living with them and having participated in some educational or vocational programme for at least 1 year. From the 310 families, which fulfilled the criteria for admission in the current study, 176 families participated. The research method chosen was a structured interview. The results demonstrated that parents expected their LD child not to work or to work in a sheltered workshop whereas, ideally, most parents wanted some form of competitive employment for their children. The findings suggest that social workers and other professionals should inform parents more positively about the potential abilities of their children and emphasise the importance of a job for all parties involved.     

No Place Like Home: A Qualitative Investigation of Social Support and Its Effects on Recidivism

This study explores the relationship between social support and recidivism. Although the support system for the ex-felon has many beneficial aspects, it can do very little to counter the institutional barriers and deficiencies that exist with the present penal system. Recommendations are offered to enhance the transition from prison to public life.