Web-Based Education in the Human Services: Use of Web-Based Video Clips in Counselling Skills Training

SUMMARY

This use of web-based video clips for counsellor skills training is used in the Campus Alberta Applied Psychology Counselling Initiative which provides Master's-level counsellor education at a distance. The core counselling skills course is delivered through the Web using digital video clips of counselling skills demonstrations, chat room skills practice and weekly discussion forums. A follow-up face-to-face Summer Institute allows learners to receive live feedback on their skill development. Course content is grounded in the construct of the working alliance (Bordin, 1979). Course activities use Bloom's taxonomies of learning objectives. Program evaluation suggests that learners are meeting competencies as they move from this course to practicum placements.     

AEDs at Your Fingertips: Automated External Defibrillators on College Campuses and a Novel Approach for Increasing Accessibility

Abstract. The use of automated external defibrillators (AEDs) increases survival in cardiac arrest events. Due to the success of previous efforts and free, readily available mobile mapping software, the discussion is to emphasize the importance of the use of AEDs to prevent sudden cardiac arrest–related deaths on college campuses and abroad, while suggesting a novel approach to aiding in access and awareness issues. A user-friendly mobile application (a low-cost iOS map) was developed at Florida State University to decrease AED retrieval distance and time. The development of mobile AED maps is feasible for a variety of universities and other entities, with the potential to save lives. Just having AEDs installed is not enough—they need to be easily locatable. Society increasingly relies on phones to provide information, and there are opportunities to use mobile technology to locate and share information about relevant emergency devices; these should be incorporated into the chain of survival.     

Successful Distance Learning Graduate Education in Human Services

SUMMARY

There is a critical learning process unique to graduate human services education. This process needs to be applied in the distance-learning environment. The planning and designing of course material, along with instructional strategies, need to incorporate the five phases of this learning process. Faculty who use this process to develop and deliver their distance programs will utilize the technology and educational environment of distance learning to the fullest. This paper gives readers the framework for designing human services courses so that graduate students benefit from the structure and presentation of course material in the unique environment of distance learning.     

Using Geographic Information System (GIS) Technology to Integrate Research into the Field Practicum

SUMMARY

This article reports on efforts to answer some basic questions arising in the introduction of technology into the social work curriculum. It involves an on-going project to integrate research into field instruction by training students to use Geographic Information System technology to identify and meet information needs of their field placement agency. Background on the project is given, with discussion of three concerns that shaped it. An explanation of how GIS works and how it can be used in the human service agency is provided, along with an account of the project's outcome. Preliminary conclusions regarding future efforts are offered.     

'I wanna tell you a story': Exploring the application of vignettes in qualitative research with children and young people

Few methodological papers exist which examine the use of vignettes within qualitative research and more specifically, with children and young people. The paper will briefly discuss the application of vignettes within quantitative and qualitative research traditions derived from the available literature before outlining the major theoretical and methodological issues relating to the use of this technique in social research. Using empirical examples of young people's responses to a selected vignette, we then go on to explore the various benefits of vignettes that can ensue when employing this technique in isolation or as part of a multi-method approach. This discussion concludes with an exploration of how vignettes can be harnessed to engage young people, particularly in the discussion of sensitive topics, whilst enabling them to retain a high level of control over the research process.     

Conveying campus sexual misconduct policy information to college and university students: Results from a 7-campus study

ABSTRACT

Objective: To examine the efficacy of different methods (ie, in-class policy reading; in-class policy reading and discussion; no reading or discussion) to deliver campus sexual misconduct policy information to students on 7 campuses. Participants: A total of 1,195 participants at 7 colleges and universities participated in the study from August to October 2014. Participants were randomly assigned at the class level and completed pretest and posttest surveys assessing knowledge of campus policy and resources and confidence to seek help for sexual assault. Results: Students exposed to a larger dosage of material (in-class policy reading plus discussion) showed greater positive changes in attitudes and knowledge than students who did not receive information or were only read the policy. However, on some indices, students who were only read the policy showed positive outcomes compared with students receiving no intervention. Conclusion: Colleges and universities must use engaging methods to disseminate campus sexual misconduct policies to students.     

Enhancing Critical Thinking and Professionalism Through Use of the Discussion Forum in Social Work Practice Courses

SUMMARY

Development of critical thinking skills, application of theory, ethical decision-making, and achieving a professional identity are among the goals of social work education. This paper describes a three-year experience integrating discussion forums into graduate and undergraduate practice courses. Forums were designed to promote students' ability to use theory, analyze controversial issues, analyze and address ethical issues, professionally critique the work of peers, and conceptualize practice problems and issues for discussion in the forum. Evaluations indicated that discussion forums enhanced the depth of thinking about practice and practice issues and increased the sense of collegiality among students.     

A Video Streaming Pilot Project: Applications in Social Work Training and Education

SUMMARY

Video streaming or Webcasting is a delivery technology that has potential for enhancing social work education and training. This delivery method moves participation in education and training beyond the barriers of distance and time. This paper discusses a pilot project that used this technology to make a videoconference available to social work colleagues across the country.     

Do “Clicker” Educational Sessions Enhance the Effectiveness of a Social Norms Marketing Campaign?

Abstract

Objective: Social norms campaigns are a cost-effective way to reduce high-risk drinking on college campuses. This study compares effectiveness of a “standard” social norms media (SNM) campaign for those with and without exposure to additional educational sessions using audience response technology (“clickers”). Methods: American College Health Association's National College Health Assessment questions are used to evaluate actual and perceived use. Additional survey questions assess individual exposure to the interventions. Results: The authors find “clicker” technology to be more effective than social norms poster media alone in reducing misperceptions of normative alcohol use for those students who attended clicker sessions. Conclusion: Poster SNM campaigns may be most effective when supported by group “clicker” heath-related sessions.     

Notes from the field: Emotions of place in the production and interpretation of text

Focusing on the emotions generated by place, this paper describes a journey of emotional reactions to place, emotional reflection around cultural difference, followed by later reflection and reassessment. It is argued that the use of emotions as data can provide a mirror through which the taken for granteds of the researcher can be made visible. An example is given of the way that the concept of distance and the intersectionality of emotion, time and space as a confluence of culture and subject positions, can be used to operationalize emotions as data.     

The Impact of Sight Loss in Social Work Practice

Abstract

This article intends to familiarize the social worker with the various definitions of blindness and sight loss, common obstacles faced by persons with sight loss, general therapeutic issues, when and how to use self-disclosure of a disability, and the ways in which the social worker can use his or her disability, specifically sight-loss, as an instrumental therapeutic tool with clients. Case examples will be provided to illustrate effective interventions and the various ways in which a disability may impact a client or clients. In addition, a brief discussion of various theoretical approaches to understanding disabilities is outlined.     

The Impact of Distance Education Technology on Blending Two Cultures

SUMMARY

The authors describe their experiences with distance education technology as it has impacted the development of a joint MSW program's shared culture. This phenomenon is examined from a symbolic interactionist perspective which focuses on interactions, shared perspectives, contexts, participations, and meanings. While most interaction occurs in their “smart” rooms, the authors have found one-on-one and in-person interactions to be the most productive in terms of creating shared perspectives, a vital part of culture.     

Moving Out of the Dark Ages: An Argument for the Use of Digital Video in social Work Research

ABSTRACT

The fields of anthropology and sociology are the origins of qualitative research. Early qualitative researchers documented findings through the use of copious notes. The invention of portable audio recorders lead to qualitative researchers taping their findings. The use of recording devices as the primary source of data documentation has been embraced by social work researchers. Though, in the last twenty years several advances in visual recording devices have been made which offer a significant potential for advancement in the data collection and analysis. Social Work continues to rely on the technology of the 1960s. The use of digital video presents many advantages over audio. Video gives depth, can be easily analyzed using a PC, and offers diversity in presentation of findings. This article discusses the history of qualitative research; the use of technology in data collection; the emergence of visual methods; the emergence of social work in the field; and a call for social work researchers to use video technology in their research.     

Using the evaluation process as a lever for improving health and healthcare accessibility: The case of HCV services organization in Quebec

BackgroundThe evaluation process can be a lever to improve pathways of access to healthcare. The objective of this article is to show how an evaluation strategy can both contribute to knowledge development and have direct impacts on health services provision. We use the case of hepatitis C (HCV) services organization to illustrate the use and the value of this evaluative approach.MethodInspired by empowerment evaluation, the transformative–participatory approach involved overlapping phases of knowledge development and discussion with stakeholders. We conducted several knowledge development activities to discern the needs of people with HCV, the resources available, and the facilitators and impediments along the care pathway, starting from prevention and screening, all the way through to treatment. Using an overlapping approach allowed us to regularly transfer acquired knowledge back to the participants in the study settings and also to gather their impressions, interpretations, and suggestions during periods of deliberation.ResultsThe knowledge development activities made it possible to document the needs, resources, and experiences of people affected by HCV. In the discussion sessions, viable solutions were identified to improve health and healthcare access for people with HCV and to prioritize certain actions. This project demonstrated that using the evaluation process can enable an instrumental, conceptual use of results and, in fact, can have a transformative impact on services organization.     

Information Technology in the Care of the Mentally Handicapped

Summary

The use of information technology has reached the professional care for mentally handicapped. Students in schools of social work in the Netherlands will use a prototype of a care information system, learning to appreciate these applications for planning and evaluating the care process. Curriculum material will be developed according to the Dutch ‘National’ Curriculum Computer Applications for schools of social work.     

Online Teaching in Social Work Education: Understanding the Challenges

There is a rapidly growing industry of online learning and distance education programs at the Master of Social Work and Bachelor of Social Work levels both within Australia and globally. A number of best practices have emerged from the literature that warrant consideration when delivering social work programs in online learning and distance education modes. Given the significant advancements in technology that are likely to continue into the next decades, social work academic leaders and accrediting bodies must be prepared to address the changing landscape of higher education, including limited financial resources. Social work academics need to become aware and implement best practices in online learning and distance education e-teaching environments to ensure positive student outcomes, student retention, and student engagement to meet the flexibility needs of students in higher education settings. The purpose of this paper is to identify and discuss the challenges and benefits of distance education and online learning for consideration when providing a social work program in these delivery models.

IMPLICATIONS

• Given the significant advancements in technology that are likely to continue into the next decades, social work academic leaders and accrediting bodies must be prepared to address the changing landscape of higher education.

• Social work academics need to become aware and implement best practices in the distance education and online teaching environment to ensure positive student outcomes, student retention, and student engagement to meet the flexibility needs of students in higher education settings.

     

Critical proximity

Abstract

This article explores the relationship between critical distance and the idea of proximity. In times that are often described as ‘global’, ‘24/7’, ‘connected’, ‘networked’ and ‘immersive’, distance seems ever reduced and proximity omnipresent. The contemporary impression of ubiquitous proximity might constitute a threat to the survival of critical distance understood either as a cornerstone of enlightened and humanist critical practice or as a key metaphysical ‘technology’. The resulting ‘crisis of critical distance’ produces the question of how to position oneself with regard to the ‘other’ in a time that lacks distance and privileges proximity? In tracking the ambiguity (or the ‘aporia’) that surrounds proximity – the desire to be near and the need to maintain a distance – this article rereads some key Heideggerian and Derridean texts in order to attempt a deconstruction of the opposition of distance and proximity at work in the ‘metaphysics of presence’.     

Technology as a Weapon in Domestic Violence: Responding to Digital Coercive Control

ABSTRACT

Technology-facilitated domestic violence is an emerging issue for social workers and other service providers. The concept of Digital Coercive Control (DCC) is introduced to highlight the particular nature and impacts of technology-facilitated abuse in the context of domestic violence. While practitioners have become more adept at working with women experiencing DCC, there is still little known about its dynamics and whether this violence requires a change in current service responses. This article explores findings from survey research conducted with 546 Australian domestic violence practitioners about the ways perpetrators use technology as part of their abuse tactics. The findings demonstrate that DV practitioners believe perpetrator use of technology is extensive and has significant impacts on the safety of clients. A major dilemma faced by practitioners is how to promote and facilitate client safety from DCC while still enabling safe use of technology so clients can remain connected to family, friends, and community.

IMPLICATIONS

• The use of digital technology in domestic violence creates a significant practice issue for Australian domestic violence practitioners.

• The development of a practice framework for responding to digital coercive control may assist practitioners to highlight the risks posed by this abuse, while still enabling women and children the freedom to participate in the digital realm.

     

Human Services and the Information Economy

SUMMARY

This article discusses the impact of the information economy on human services. The major topics discussed include: the changing nature of work, the impact of the cost of adoption of technology by the human services, the changing expectations the public has for agency use of technology, the move to electronic record keeping and data management, the need for developing a data integrity management process, and the impact of the Internet and intranets on software development.     

Social Capital,Knowledge, and the Environment: The Effect of Interpersonal Communication on Climate Change Knowledge and Policy Preferences

Abstract

This article contributes to the literature on social capital and the environment in two ways. First, we identify a relationship between interpersonal discussion networks and assessed and perceived individual scientific knowledge. We then examine if knowledge mediates the relationship between discussion networks and policy preferences about climate change (CC). Using nationally representative survey data, we examine the extent to which an individual’s interpersonal discussion network is related to knowledge on CC and support for CC policy. We find those who discuss climate have higher levels of perceived knowledge, but discussion is not related to individuals’ levels of assessed knowledge. We also find that knowledge does not fully mediate the relationship between discussion and policy preferences, implying that interpersonal discussion may influence CC policy preferences independent of perceived and assessed knowledge. We conclude with remarks about the importance of knowledge perception as well as offer some avenues to extend this research.