The learning camera: A personalized learning model for online pedagogy in human services education

Abstract

This article describes the development of a personalized learning approach to human services online education that utilizes a “learning camera” as a metaphorical tool for undergraduate students’ development of knowledge, skills, and dispositions required for successful transition to professional practice. By highlighting students’ ongoing development as knowledge builders and constructivist learners, the online curriculum is enacted within each student’s area of interest and in their home communities. This “learning camera” model of online pedagogy for human services education is intended to serve as a resource for other institutions interested in praxis-oriented approaches to personalized online teaching and learning.     

Preparing Social Work Graduates for Digital Practice: Ethical Pedagogies for Effective Learning

ABSTRACT

Debate has arisen in social work about the value of online education, with proponents providing examples of innovative approaches to online teaching and those against it citing the need for face-to-face interactions to suitably teach and assess social work skills. At the same time, social workers are increasingly making use of social media, websites, online databases, email, and text messaging services for work with clients. Consequently, social workers must be adequately prepared to make use of online technologies in their practice. Drawing on examples of online interactive activities used at two regional universities and informed by Chi’s conceptual framework of cognitive processes of learning, this article argues that learning via information and communications technology (ICT) helps prepare graduates for emerging digital practice and should be an integral part of social work education. Further, ICT enables educators to monitor the levels and quality of student rehearsal of practice skills and knowledge in interactive learning experiences helping promote competent practice, grounded in social work values.     

Digital learning across cultures: an account of activity theory

ABSTRACT

This paper explores a teaching and learning process as it unfolds in an online offshore classroom. The paper reports on teaching and learning narratives distilled from different cultures, namely the cultures of educators and students in the context of digital learning environments. Drawing on activity theory as a conceptual framework to analyse the narrative, we employ self-study as a methodological tool for capturing the dynamism and complexities that unravel in intercultural and technology-enabled teaching activities. The framework explores the relationships, tensions and opportunities of diverse activity elements that constitute the design and delivery of digital pedagogies. In the networked intercultural system, sustaining the position of activity elements and the specific relational circuit that they institutionalise is a key task for understanding digital technologies as an influential tool for effective learning and teaching practices. We argue that seeing the digital platform from the perspective of its role in creating dynamic interrelationships in a complex activity system is one way to move beyond the cultural confines of any particular element in the system.     

Successful Distance Learning Graduate Education in Human Services

SUMMARY

There is a critical learning process unique to graduate human services education. This process needs to be applied in the distance-learning environment. The planning and designing of course material, along with instructional strategies, need to incorporate the five phases of this learning process. Faculty who use this process to develop and deliver their distance programs will utilize the technology and educational environment of distance learning to the fullest. This paper gives readers the framework for designing human services courses so that graduate students benefit from the structure and presentation of course material in the unique environment of distance learning.     

Student Perspectives of Online Discussions: Strengths and Weaknesses

SUMMARY

Limited research exists that examines student perceptions of online discussions in fully online classes. This is a report of initial investigation into undergraduate distance education majors' perspectives of the pedagogical value of online discussions. Over a two semester period (Spring and Fall, 2003), students taking the same online course delivered using Web Course Tools (WebCT) were surveyed regarding opinions of online discussions. The students surveyed were undergraduate students enrolled in a fully online degree program at New Mexico State University (NMSU). Although limitations exist due to small sample size and a non-standardized data collection instrument, findings from this exploratory study offer insight into undergraduate distance education student opinions of the strengths and weaknesses of online discussions as a pedagogical tool.     

Grounding Online Prevention Interventions in Theory: Guidelines from a Review of Selected Theories and Research

ABSTRACT

Literature suggests that grounding online interventions in theory improves their success. This article reviews 10 theories selected from the fields of psychotherapy, social work, health promotion, gaming, and innovation dissemination that can be used for grounding the design, development, implementation, and evaluation of online interventions. Selected studies are reviewed to illustrate how these theories have been used in online human service interventions. After this review, an integrated theoretical approach for grounding online interventions is proposed along with guidelines suggested by the review.     

Strategies for enhancing online teaching in social work education

ABSTRACT

In response to the growing importance of online education in social work education, this article describes the context of online teaching and learning in social work education. Online teaching and learning are further discussed in the context of historically Black colleges and universities (HBCUs). We emphasize the importance and need for trained faculty to teach in an online environment, particularly in HBCUs; offer an example of how the University of the District of Columbia, an HBCU, prepares its faculty to teach online; and conclude with specific strategies for online teaching and social work faculty. Finally, we provide recommendations for social work education.     

Field Clusters Online

SUMMARY

Social Work education relies heavily on agency-based field instruction to assist students in developing skills, and in integrating theory, practice, and research. Web-based components of field instruction may offer advantages in the integrative process, which relies on reflection, responsive communication, and feedback. Using an online format for the integrative field seminar, a new MSW advanced genera-list program in a large metropolitan area implemented an experimental model for delivery of field seminars. Results indicate high student satisfaction, greater depth of discussion, improved student involvement, and integration of learning in field.     

Computer Assisted Decision Making

Summary

It is frequently argued that computerized decision support lends itself more easily to structured than to semi- or unstructured decisions. This paper discusses decision tasks of human service practitioners and surveys emerging research in decision theory and associated decision applications. It provides examples of an Information System, a Decision Support, and an Expert System, and examines under what conditions they can facilitate decision making in human services. A number of future issues and concerns are addressed, including ethical and legal questions, and computer literacy in human services education and practice.     

Collaborative argumentation through role-play by students on a degree programme in social services

ABSTRACT

The aim of this study was to investigate the nature of collaborative argumentation by students enrolled in a degree program in social services. Students (n = 29) in a University of Applied Sciences participated in role-play discussions and problem solving on adolescents’ substance abuse. The discussions were conducted either online (15 students) or face-to-face (14 students). The data comprise the students’ asynchronous online and face-to-face discussions, which were analysed by identifying discussion fragments relevant in collaborative argumentation, and by comparing the results of the two groups. The results showed that the face-to-face discussions were more collaborative than the online discussions. Collaboration during the face-to-face interaction was particularly evident in the higher number of explanations and acceptances. The online discussions, in turn, exhibited a higher quality of argumentation than the face-to-face discussions. However, the level of students’ justifications in both discussion types was rather low. In conclusion, these results emphasise the importance of developing methods of learning collaborative argumentation in social work education for students’ multifaceted understanding of issues encountered in the field.     

Facilitating Online Learning Communities: A Comparison of Two Discussion Facilitation Techniques

ABSTRACT

The advent of the twenty-first century has brought a proliferation of web-based courses in higher education. While prior studies have examined the comparability of online and traditional courses, a better understanding of effective pedagogical strategies to enhance online learning is needed. This study compared two distinct approaches to facilitating discussions in relation to participation rates, interaction patterns, depth of cognitive processing, and learning outcomes in two sections of an online course. Significant differences were found between sections (N = 41) in the frequency and types of interaction among students as well as in learning outcomes.     

Teaching without being taught how: social work practice faculty voices

ABSTRACT

Social work practice faculty have an important role in socializing MSW students to the field and practice of social work. This study, based on interviews with 15 faculty teaching an advanced clinical practice course in the United States, examines how faculty conceptualize teaching and learning. Faculty were asked about the theories or frameworks that guided their teaching, their own journeys to teaching and the resources that support their teaching. The study found that participants drew largely on their own experiences as student learners and social work practitioners and did not have much formal training in teaching and student learning. Furthermore, while half of the participants were able to identify a learning theory that guided their teaching, the other half were not. Finally, while participants articulated the need for support regarding their own teaching, many of the schools did not have formal faculty development opportunities. The paper ends with recommendations for supporting current and new faculty regarding teaching and student learning.     

Exploring the Potential of a Collaborative Web-based E-portfolio in Social Work Field Education

ABSTRACT

In most Australian workplaces that provide placement opportunities, social workers are unlikely to receive reductions in their workload for supervising students and completing the administrative requirements of field education subjects. Associated time costs lead to reluctance to supervise social work students. This article investigates the potential for a web-based e-portfolio tool to support and streamline social work field education and assessment processes. Social work students, field educators, and university-appointed liaison staff (N = 110) from a large Australian university completed an online survey administered at the end of placement. The majority of participants reported that the e-portfolio provided a useful framework for recording evidence of student learning; was simple to use; saved time; and had the capacity to enhance the quality and immediacy of communication between parties. We argue that e-portfolios can efficiently capture evidence of student learning and provide a robust mode of supporting social work students on placement.     

‘It simplifies research!’: impact of a song lyrics exercise among MSW students

ABSTRACT

The use of pop culture sources in social work education enhances the learning of MSW students in the human behavior, policy and diversity courses. Pop culture sources can enhance learning because of the potential for a quicker recall of content, revealing hidden talents and sophisticated understanding of the concepts, and making the assignments more enjoyable for students. However, the impact of utilizing pop culture sources among MSW students in research courses remains unknown. It is imperative that contemporary teaching modalities be implemented in research courses because MSW students have mixed feelings about taking research classes and conducting research of their own. The purpose of this article is to report findings of the implementation of a pop culture source-analyzing song lyrics-in an introductory MSW research class at one university in the USA. Qualitative and quantitative data were collected from (N = 17) MSW students. Findings lend support to utilizing the song lyrics exercise, as students reported enhanced self-efficacy and knowledge of the research process. Future research should assess the impact of this activity with larger samples.     

Risk Management in Online Human Services Practice

SUMMARY

The growing use of the Internet for human service practice has resulted in ethical and legal issues that have yet to be fully addressed by current professional codes of ethics and the courts. This paper describes issues and risk-management procedures related to online human service practice, including: use of novel and untested services, unclear jurisdiction, equivalence of face-to-face and online practice, duty to warn and to provide emergency services, privacy and security of online transactions, establishment of fiduciary relationships, online assessment, and fees for online services. In addition, risk-management issues related to human service agency Web sites including copyright, ownership of the Web site, posting of staff names, online fundraising, online threats and disruption of services, unsolicited e-mail, and agency e-mail policies are discussed.     

Working Across the Disciplines/Shifting Perspectives: Student Experiences with an Online Course Focused on Interdisciplinary Practice with Children and Families

SUMMARY

As more universities and other places of higher learning respond to the changing needs of the community-bound learner, new technologies are being harnessed to shift the delivery of historically “classroom-bound” programs to alternate and more universally accessible formats. This article describes how an online course uses interactive exercises to engage students in mutual exploration of cross and/or interdisciplinary work. The course serves students from various professional schools, including social work, child and youth care, nursing, and education. Through the use of online discussion and case-study role-plays, it facilitates an experiential learning environment that is reflective of the student's own practice in a learning setting.     

Overcoming Future Professionals’ Fear of Digital Storytelling

ABSTRACT

Digital storytelling assessments at university can develop emerging human service and social workers’ skills in contemporary social media production and related advocacy. Despite growing interest in digital storytelling in these disciplines, there is little support for developing the technical sides of the practice. This article shares key learnings from an Australian teaching and learning project used to develop a digital storytelling module for social work and human services students at university who are not filmmakers. Students across a range of courses undertook digital storytelling assessments using the module. A key finding was that students still experienced considerable fear but were able to turn that into significant personal and professional development. This article explores these and other key learnings from the project and offers tips for others wishing to implement digital storytelling.

IMPLICATIONS

• Emerging social work and human services professionals studying at university often exhibit fear and resistance to new tasks such as digital storytelling. Such students need to be supported to navigate that discomfort to achieve learning.

• Students can be supported using online modules that support the technical and creative sides of digital storytelling.

• This project found that students were able to develop confidence and skills in digital storytelling after completing this module and assignment.

     

Are We Making the Most of Learning From the Practice Placement?

It is almost universally accepted within social work education that placements are a defining feature of training and ‘… have a more profound and lasting impact than classroom teaching’. Consequently the placement is regarded as the signature pedagogy in social work education. However, it is also asserted that universities pay little attention to this aspect of teaching and concerns about a ‘significant level of disjunction between academic and practice learning’ are expressed.

The development of a new distance learning MA social work programme in which units are studied alongside part-time placements afforded opportunities for innovation in curriculum delivery, alongside increasing connections with learning on placement. Practice educators were invited to respond to an online mixed methods survey exploring their perceptions of the programme and views as to how greater integration of academic and practice learning can be achieved in social work education generally. Analysis of the results identified the important role which supervision with the practice educator can play in integrating learning on placement with the academic curriculum. The paper concludes that a greater focus on learning from practice may offer opportunities to maximise the learning potential of the placement as social work's signature pedagogy.