Information Technology and Quality Management in Public Social Work

ABSTRACT

Managing a non-profit organization for public social work is primarily a matter of quality management which is the responsibility of the service manager. Because of (a) the actual state of quality assurance in the public social work branches, and (b) the professional character of the organizations, a Public Social Work Quality System asks for intensive involvement of professional workers in the development of the system. PS+QS is both a development method and a system model. It organizes the clients' routing through the institution. The major part of the workflow management concerns phasing of the service and counselling processes. PS+QS is a system of communication structured by information techniques. Professional counsellors and their service managers apply the professional standards and check on their application.     

Social Work Internship in Public Housing: An Interdisciplinary Experience

A prior experience with a community organization fieldwork unit in public housing ensured the School of Social Work's participation in a federally sponsored demonstration project. A social work internship in public housing provided an opportunity for change in the nature of student tasks and the environment for field experience. Principles shaping the focus and content of the internship included: an interdisciplinary framework providing for faculty and student development from the Schools of Public Health, Engineering, Architecture, Business Administration, and Social Work; and total responsibility for task assignment, which afforded students an opportunity to organize and develop major programs.     

The Impact of Public Housing Policy on Family Social Work Theory and Practice

Social workers are the professionals most engaged with families living in low-income and subsidized housing and most familiar with the problems associated with inadequate housing. Yet the discussion of public housing policy has been left largely to economists and housing activists and the clear implications for family social work practice have not been made clear. To connect these critical policy and practice issues, this article provides a theoretical foundation and a review of the research supporting the use of housing vouchers to combat race and class segregation, joblessness, family breakdown, inferior public services, child abuse, mental illness and crime victimization.     

Determining the Need for Social Work Practice in a Public Library

Little is known about social work practice via public libraries. Faced with patron needs, libraries seek creative ways to provide social services. One suburban library carried out community engagement using a community-university partnership. Students reviewed literature, surveyed 32 library patrons, and conducted interviews with five staff members. Patrons identified need for services related to children’s success in school as well as resources needed for health care, food resources, and employment services. They also identified concerns with homelessness, mental illness, and unemployment. Implications support the provision of social work practice at this library to address opportunities to maximize quality of life.     

The Social Work Outreach Service Within a School of Social Work

ABSTRACT

This article describes a unique community outreach service that is designed specifically to meet the needs of the local community, provide training ground for social work students, and experiment with the development of new practice models. Located within a school of social work, the service was born in an atmosphere in which both the university and the school were being called upon to play a greater part in the community. Since its inception in 1992, it has successfully served the local community through direct service, community organization activities, and consultation. Despite these successes in outreach to the community, internal challenges continue to exist.     

The Developmental Perspective in Social Work

The developmental perspective is attracting more attention today as conventional residual and institutional approaches to social welfare lose appeal. This article explains the need to adopt a developmental perspective, traces its history, describes its key features, and outlines implications for social work education with reference to the educational needs of a new century.     

The Academic Marketplace in Social Work

Abstract

Deans and directors of graduate and undergraduate programs in social work were surveyed to ascertain the number of academic jobs available during 1984–86. They were also questioned about characteristics desired in new faculty. Results showed a stable or increasing overall demand for social work faculty. Demand varied in relation to whether the highest degree offered by the hiring unit was the baccalaureate, master's, or doctorate. The quantity of recent hiring and the desirability of research skills and publications was higher in programs offering higher degrees, but teaching credentials were of equal importance for all three types of units. Implications for the educational system and for job seekers are discussed.     

Social Work Education and the Changing Nature of Public Agency Practice

The CSWE accreditation standard requiring deans and directors to demonstrate commitment to the ethical values of the profession again raises questions about what commitment to ethical values means and about how determinations of adherence will be made. In this paper, two contrasting educational doctrines found in universities are reviewed. Aspects of each are found in social work statements of value. Special attention is given to their conflicting conceptions of students and the ideal learning environment. Following this, a sample of social work values and procedures for determining adherence to them are reviewed. Suggestions for further study are given.     

The Student-Supervisor Relationship in Social Work Education

Among the skills social workers claim for their professional practice, the understanding and use of a professional relationship is one of the most important. Most practitioners are familiar with the theoretical and practical issues of this subject, but for students they are among the most fundamental learning requirements of the social work course.     

The Cycles of Social Work Practice

The social work profession has vascillated between addressing two different priorities during its history: personal troubles and public issues. The focus on personal troubles emphasizes the private interests, rehabilitation, and self-actualization needs of individuals. Public issues refers to collective needs, social action, and social reform. These riorities shaped the emergence of three distinct methods of social work practice-casework, groupwork, and community organization. This paper links these cyclical shifts in priorities to the socio-economic and political forces in American society, and suggests ways that the profession might sustain a practice framework that IS not so easily influenced by political cycles.     

Social Work

No abstract available for this article.     

The Value Base of Social Work

Values may be conceived along three basic dimensions which would account for the major value orientations shared by social workers and related to all aspects of their professional practice. These are: preferred conceptions of people, preferred outcomes for people, and preferred instrumentalities for dealing with people. Distinguished from “knowledge,” and adequately refined, these categories of values might constitute a guide for planning and action in social work practice and education. The predictability of professional behavior which might then result would also define the expectations of clients and society with respect to what the social work profession stands for and what it does.     

The Future and Social Work:

This paper describes current futurist thinking on likely global trends. The implications of this thinking for Social Welfare and Social Work are explored, via discussion of changes in social work practice roles which will result from various futurist scenarios.