Building a Faith-Based Human Service Agency

Abstract

Interest in faith-based organizations has increased substantially since the Bush administration made them a priority in the presidential campaign of 2000 and established a special office in the White House to promote their involvement in government supported human services. The primary goal of this initiative is to encourage faith-based organizations, usually understood to mean congregations, to engage their members in supporting services to those most in need. While most research on faith-based organizations is limited to the past decade or two, very little is known about how they operate. This case study of Community Ministries of Rockville, Maryland (CMR) is designed to address this issue. CMR differs from most faith-based organizations in that it neither represents a single congregation nor the traditional faith-related social service agency like Catholic, Jewish, or Lutheran Social Services. The case study features the twenty-five year history of the Executive Director of a faith-based human service organization supported by twenty congregations. It concludes with the identification of major challenges and lessons learned.     

Belief Systems in Faith-Based Human Service Programs

Abstract

Using a grounded theory design and methods, 65 key informants in 15 faith-based organizations having promising programs in four urban areas were interviewed. Respondents were asked what makes their direct service programs faith-based. A story emerges, motivated by mission-driven visions tied to forces beyond local programs and steeped in deep traditions. A major implication of the findings is that in teaching people about the various practices of diverse religious groups, we are only giving them the visible elements. While the expressed values of acts and faith are integral in the faith-based discussion, they do not tell the full story. The deep drivers of human behavior and practice are found in the specific beliefs and interpretations of individuals who are involved either as leaders or participants in faith-based organizations. For many of these individuals in faith-based organizations, mission and accountability to God trumps secular or professional expectations.     

Finding Congregations

Abstract

The need to assess the effectiveness of faith-based social interventions is pressing. On the one hand, politicians and pundits claim that faith-based organizations are impressively successful and inexpensive. On the other hand, critics claim that faith-based organizations lack the capacity to carry out social services. However, rigorously-collected empirical data is just beginning to appear and is still in short supply, particularly congregations. In this paper, we discuss some critical methodological and conceptual problems that arise from years of academic neglect of faith-based social service provision. We demonstrate how our attempt to create a comprehensive account of congregation-based social services in Philadelphia necessitated defining even such basic terms as “congregation” and devising novel methods for identifying and gathering information from congregations.     

How Do They Fit?

Abstract

Despite public policies that promote an increased role for faith-based organizations in the delivery of publicly supported services, insufficient attention has been paid to assessing how service delivery by faith-based and secular providers might differ. This study considers the issues involved in evaluating the role of faith-based organizations within the broad context of a community's social service offerings. Criteria are developed for assessing role differences by comparing the types of services, delivery approaches, and service locations offered by different types of providers. The approach is then illustrated using a large sample of social service providers in Los Angeles County. Important role differences are revealed. Faith-based organizations offer fewer and different types of services than their secular counterparts. The results suggest a modest and focused role for faith-based organizations in social service delivery, but one that is complementary to the efforts of secular providers. The methodological issues raised by such analyses are highlighted.     

Evaluating the Effectiveness of Faith-Based Welfare Agencies

Abstract

This study examines the methodological challenges associated with conducting research on faith-based organizations. The arguments advanced are based on a group of comparative case studies conducted by the authors on secular and faith-based providers in three different social service domains: (1) transitional housing, (2) parent education, and (3) residential substance abuse treatment programs. All case studies utilized the same research protocol. The study identifies the lessons learned from comparative case study research on faith-based organizations when a similar protocol is implemented to examine a variety of social service domains and provider types.     

Social Service Research and Religion

Abstract

Development of accountability standards to demonstrate cause and effect relationships are gaining rapid advancement in the field of social sciences. Many governmental agencies, foundations, and other funders have developed approaches that require organizations to utilize science-based programs and incorporate evaluative methods to show improved outcomes and cost benefits to society. This article will examine the need for increased accountability in developing effective interventions by faith-based organizations in the delivery of social service interventions. Recently, there has been a strong movement toward governmental funding for faith-based institutions to provide social services, although there has been inadequate scientific data to demonstrate that approaches implemented are effective in meeting needs or yielding favorable outcomes. Similarly, many faith-based organizations provide innovative and effective programs that could serve as model programs if there was appropriate empirical evidence. This article will discuss how rigorous evaluative approaches such as randomized clinical control trials can produce scientific data on program effectiveness. We will use a case example in the field of drug and alcohol treatment to illustrate these points.     

Testing Faith

Abstract

The U.S. federal government, through Charitable Choice, has opened public funding for the delivery of social services to faith-based organizations (FBOs) more than ever before. This increased access to governmental funding at all levels has led to a closer examination of the evidence base on the effectiveness of the services provided by FBOs, and the capacity of FBOs to respond to data needs for accountability and program improvement efforts. This paper discusses the current status of evaluation research on FBO services and the emerging data needs among faith-based providers. Promising avenues for enhancing the current understanding of outcomes of FBO services are explored such as (1) adopting outcome measurement practices in use within the current nonprofit sector, and (2) developing more rigorous research designs tailored to the special contexts of faith-based services. The paper suggests an agenda in which FBO operators, funders, and evaluators work together to move forward in improving the evidence base on faith-based services.     

Spiritual Mechanisms Underlying Substance Abuse Behavior Change in Faith-Based Substance Abuse Treatment

ABSTRACT

Despite increasing interest in “faith-based” substance abuse treatment and HIV risk reduction interventions, there is little systematic evidence of the efficacy of explicitly spiritual interventions. However, fundamental to effective interventions is an explicit conceptualization of mechanisms underlying behavior change. This paper discusses the definition of faith-based organizations, specifically as they relate to substance abuse treatment programs, briefly reviews relevant behavior change theories to identify key variables underlying change, presents an integrative conceptual framework articulating linkages between spiritual intervention components, behavior change processes and substance abuse outcomes, and discusses how the mechanisms identified in our model can be seen in commonly used substance abuse interventions. Overall, the paper suggests that what happens in “faith-based” programs may not be so different from processes taking place in good social work practice in the addictions field.     

Faith-Based and Community Initiative

Abstract

President Bush's Executive Orders to establish Centers of Faith-Based and Community Initiatives have encouraged the use of faith-based organizations (FBOs) as service providers in a range of federally funded programs. New federal rules and regulations are removing barriers so that FBOs can participate in these programs. Yet, there is no centralized information system that accumulates data related to performance standards or outcome measures. This article analyzes the scope and scale of services provided by FBOs and the diverse approaches to studying the outcomes from these services.     

EDITORIAL

Abstract

Many faith-based organizations (FBO) provide services to poor people. A major challenge for these organizations is to determine who is eligible to receive services. Thus, these organizations seek to make sure that that the poor are “truly worthy” and do not take advantage of a particular charity. The purpose of the study is to determine the kinds of barriers to service delivery that confront volunteers as they provide services to the poor. Volunteers possess the motivation to assist; however, many volunteers are given limited training, which may only include a basic understanding of the resources available at the center. We used a combination of qualitative methodologies to observe two FBOs in Anne Arundel County, Maryland. We observed and interviewed a total of 24 volunteers; 12 from each site, over a 3-month period. The two sites were similar in that they were faith-based and relied on volunteers. One site was located in a middle to lower economic area and the other site was located in a more affluent area of the county. Support provided included donations of food and financial assistance for eviction, utilities, and other emergencies. From this qualitative analysis, four working hypotheses emerged: (1) Volunteers expressed a sense of frustration over the limited resources and the increasing number of people in need; (2) Many volunteers expressed frustration that increasing burdens limited their ability to utilize the centers as a place to obtain friendship and social networks; (3) Volunteers expressed concerns and praise for the leadership at the two sites, and (4) Volunteers commented on how their faith influenced their decision to volunteer. The authors explore methods to address these challenges so clients in need can be better served.     

Building on Mutual Goals

ABSTRACT

In this era of diminishing federal and state funds for social services, greater attention has been directed toward how social work and the religious sector can cooperate in providing services. This article suggests that social workers should move beyond this focus and begin to identify and join in collective action with local congregations or faith-based organizations, which take an activist approach toward community needs. The author uses a case study of an activist central city church to illustrate how churches can be involved in community change. Social workers are encouraged to consider all methods of collaboration with the religious sector that would lead to the mutual goal of community betterment.     

Faith-Based Programs and the Role of Empirical Research

Abstract

After some decades of being subject to neglect or contempt, faith-based social care programs are receiving increased attention and resources enabling them to undertake a greater role in the national network of human services. Faith-based programs receiving public support can expect to be rightly scrutinized by the public, in terms of their ability to attain professed program goals. The tools of conventional empirically-oriented program evaluation research have tremendous potential to help demonstrate the effectiveness of faith-based programs, which will justify their receipt of ongoing support from public funds. Negative research findings can be properly scrutinized by the faith-based community of service providers to help make tough, data-based, decisions on funding priorities. Several examples are described, illustrating how various types of faith-based programs have profitably participated in program evaluation studies.     

Spirituality and Faith-Based Social Services

Abstract

Spiritual aspects of faith-based social services are rarely addressed in discussions of policy initiatives encouraging greater involvement of faith-based providers in service delivery. This article reports findings of a qualitative study of the values, beliefs, and practices of non-congregational faith-based service providers. Twenty-two providers in Midwestern and northwestern regions of the U.S. were asked about the spiritual bases of their programs, spiritual dimensions of service relationships, distinctions between service communities and programs, and distinctions between service ministries and social work. Implications for collaborations among providers with different beliefs are discussed.     

Tailoring Organizational Characteristics for Empowerment

ABSTRACT

Empowerment is an important value orientation and intervention approach in social work and other disciplines. Viewed from an ecological perspective, a good fit between organizational characteristics and the life circumstances of individuals should provide empowerment benefits. By studying interaction effects of material resources and organizational characteristics on empowerment, this research sought to extend understanding of empowerment dynamics in community organizations. Using hierarchical regression analyses to investigate socio-economic status (SES) in a moderator model, findings of the study demonstrated that, among a diverse group of participants in two different faith-based community organizations, perceptions of organizational characteristics were more strongly related to empowerment for participants of lower SES. A substantive implication of the study is that community practitioners should attend to the fit between specific organizational processes and economic circumstances of community based organization participants. Strategies weighted toward attention to relationships among members linked to availability of and participation in a variety of organizational roles may be more salient for empowerment of the disadvantaged. Our findings are consistent with an ecological orientation to empowerment, and they add further support to the importance of ecological specificity in empowerment theory.     

A Faith-Based Alternative Youth Education Program

Abstract

Community-based and faith-based programs are on-going partners in the social welfare mix which characterizes U.S. welfare provision. In the face of calls for more rigorous research on the capacity and impact of faith-based and community-based programs which use public funds, the research community must gain sophistication in addressing methodological issues inherent in participatory designs for the study of such programs. This article describes concerns which arose while implementing participatory research during a federally-funded, intensive 10-month long case study of a faith-based alternative education program for at risk youth. The project was funded through the Department of Health and Humans Services, Administration for Children and Family. The challenges to data collection are presented and suggestions for doing participatory research in similar settings are discussed.     

It Kind of Made Me Feel Important

Abstract

The enactment of the Personal Responsibility Work Opportunity and Reconciliation Act (PRWORA) in 1996 led to sweeping changes in U.S. welfare policy and practice. Given the time limits placed on adult recipients of cash assistance, and the multiple barriers to employment that many of these recipients face, alternative intervention strategies need to be developed. Welfare-to-work interventions provided by faith-based groups are one such intervention strategy. This paper discusses the rationale for faith-based services and introduces research conducted on one particular faith-based model of intervention for the target population. Findings presented center on participants' perceptions of the faith-based services they received, particularly on aspects of the program that were helpful and meaningful to them.     

Paying for God’s Work: A Rights-Based Examination of Faith-Based NGOs in Romania

This paper examines issues of democratic accountability as they apply to faith-based organizations cooperating in international developmental efforts, with a specific focus on the freedom of expression rights of nonprofit organizations and the freedom of association rights of their clientele. Child welfare nongovernmental organizations (NGOs) in Romania are used as a case study for examining the issue. The paper begins with a discussion of NGO-government partnerships in service provision in international development, and examines the ethical concerns surrounding church-state separation as applied to nonprofits in the United States and in the context of foreign aid. The literature analysis is complimented by empirical evidence from the Romanian case, using data gathered in a qualitative study exploring the role of NGOs as social service providers and policy advocates. The paper concludes by discussing the particular role that bureaucratic discretion and power plays in protecting the freedom of association rights of clientele in Romania.     

Reliance on Faith-Based Organizations for Tangible Assistance in Times of Disaster: Exploring the Influence of Bonding Social Capital

Although there is a growing amount of research on the role that faith-based organizations play in disaster recovery, there is currently no research that has investigated the influence that social capital has on individual disaster victims’ proclivity to rely on these organizations for recovery assistance. This current exploratory research sought to observe the relationship between individuals’ bonding social capital, in addition to other individual characteristics, and their perceived reliance on faith-based organizations for tangible disaster aid in future events using a national survey administrated by the Associated Press–NORC for Public Affairs Research in 2013. As a by-product of the analysis performed, it is observed that bonding social capital is related to an individual’s perceived reliance on faith-based organizations, whereas other demographic variables such as race are not.