Agencies,normative personalities and the Viable Systems Model

Abstract

Modelling the organization to enable purposeful analysis and diagnosis of its ills is often problematic. Beer's use of the Viable Systems Model (VSM) and its development as a methodology for analysis and diagnosis of organizational pathologies has been successful in exploring this, but viewing the organization as a personality provides additions control perspectives that are distinct from those identified by Beer. In this article the notion of normative personality is defined in terms of socio-cognitive processes operating through trait controls, and the resulting model is then related to the VSM.     

Managing Out

ABSTRACT

With the advent of welfare reform and managed care, the nature of managerial practice has increasingly shifted from a primary focus on internal operations to a more external, community focus which involves actively monitoring and managing the boundary between the external environment and internal organizational arrangements. This article explores the boundary spanning aspects of community practice, the related theories of inter-organizational relations, and the process of “managing out” by those in top management and middle management positions in human service organizations.     

A metahistorical information theory of social change: an application

Abstract

In part 1 of this article a new metahistorical approach called sociohistory was created. Its aim is to explore the possibilities of tracking and explaining social change. Here, in part 2 of the article, EPI is placed in a form that enables it to be directly applied to subject societies. An example is an application to the sociohistory of postcolonial Iran, that some would say presages the rise of Islamic fundamentalism.     

Reflective practice in a process for the re-approval of ASWs: An exploration of some inevitable resistance

In this article a mental health trainer and a group facilitator explore the background to developing a new protocol to manage the re-approval of mental health social workers in an inner London borough. The new procedure involved social workers attending a series of small group sessions in which they were invited to present and reflect on their work with clients. The dynamics of these sessions and particularly some of the transferential material between group members and facilitator are explored here. The significance for mental health social work, post-qualifying learning and the possibilities of reflective practice is considered.     

Towards Interdisciplinary Community Collaboration and Development

SUMMARY

This article looks at the conceptualization and practice of interdisciplinary community collaboration and development (ICCD) in Israel and the US. It is based on the work of two interdisciplinary professional groups which were initiated by social workers—one in Israel and one in the US. This article presents a mapping of key issues and concepts, including distinguishing between mono-, multi-, and inter-, trans-disciplinary and inter-perspectives. The article addresses the issues of multiple professional identities, identification of a common core knowledge base and skills among disciplinary specializations for community development practice, and an understanding of inter-organizational perspectives. A qualitative methodology was used to conduct a content analysis of data from dialogues among professional practitioners in the Israeli and the US groups. Despite differences in the purpose, frequency and intensity of the two forums, there is an underlying belief in the importance of these discussions and in the commitment to interdisciplinary practice. Both groups believe that multiple types of expertise are needed, alongside new models of both inter-organizational and interdisciplinary relationships as well as professional-community interactions. Recommendations include the need for further examination of interdisciplinary community collaboration and development.     

Surviving incest: Feminist theory and practice

Abstract

In the last few years it has become inescapably clear that incest is relatively common and that it is mainly young girls who suffer this violence from men in their families. This article is based on in-depth interviews with Icelandic and English incest survivors. The material is analysed from a feminist perspective. My understanding of the experience and the effects of incest on the survivors lives, and opens new possibilities for social workers working with them. Consciousness-raising, the women's strength and resistance on the one hand, and equality and validation of their experiences on the other, are the basis of the work. Finally, I maintain that feminist theories and practice open new and timely possibilities for better social work practice generally.     

Long over short term

Abstract

Managers and organizations are learning that dealing with ecological issues seriously is part of their responsibility. In this article, the inherent rationality of an ecologically oriented approach to management is highlighted. For this purpose, a conceptual framework for a comprehensive fitness of organizations is presented. Based on this framework and on case studies in small businesses a simulation model has been developed. The structure of this model is outlined. Then, on the basis of simulation experiments, several aspects of ecological management are discussed. The focus is on the role of pre-control, which substantiates the primacy of the long-term perspective. In this context, the trade-offs between short- and longer-term decisions, as well as the vulnerability of one-sided strategies are discussed.     

Some problems of liberation

Abstract

The increasing complexification of society has challenged the established practice of government by exposing its deficiency of requisite variety. Governments have responded in two ways to amplify their variety: co-optation of elite actors from the private sector and from civil society on the one hand and devolution of state power to local actors on the other. These breaches in the traditional edifices of state governance have been hailed as real utopias in that they portend even greater possibilities for self-management in society. It is proposed that Stafford Beer's Viable System Model (VSM) holds the key not only to comprehending these developments but of dealing with many of the so-called problems of liberation     

Computer Games for the Frail Elderly

Summary

The benefits of computer use by the elderly are named in this article. Described here is a project instigated to determine feasibility of computer use with frail institutionalized elderly. The four games used in this project are presented, as are participant reactions to these games. Computer use was found to be not only valuable as a learning tool, but a diagnostic one as well The author looks to practitioners in the future to investigate the possibilities of using computer games in their work with the elderly.     

A comparison of the Viable System Model and Seven Models of Risk with the effects of the Sarbanes-Oxley legislation

Abstract

A strong need to respond to threats to the credibility of large corporations and their auditors in the wake of scandal led to the passage of legislation focused on controls rather than control. The limitations of this approach are discussed and compared with the more comprehensive perspective of a whole systems approach. Stafford Beer's Viable System Model(VSM) and the Seven Models of Risk published by the Canadian Institute of Chartered Accountants(CICA) are described. They are compared with one another and found to be compatible. The response to Sarbanes-Oxley, in contrast, has led to a great deal of effort spent on compliance activities and their verification. It is contended in this paper that this is not as effective as a systems approach for constraining error and fraud, and promoting strong ethical values such as transparency and common commitment to shared objectives.     

A National Registration System for Youth Assistance

ABSTRACT

The SRJV (Registration Foundation of Youth Facilities) is a national Dutch organisation that is responsible for setting up a national registration system for youth services. The main objective of the foundation is to generate information for government policy and management information for the involved organisations. To gain better insight into this territory, it is essential to have knowledge of a number of developments within youth assistance in the Netherlands. This will be in line with the new law on youth assistance, which has been effective since the middle of 1989. The previous history and the development of the registration system will be discussed. Attention will also be given to the actual structure of the system. A look into the future will conclude this article.     

Issues in the Evaluation of an Online Prevention Exercise

ABSTRACT

The rapid growth of computer and Internet technologies and their acceptance as a viable medium for human services delivery has opened up new possibilities for providing effective prevention programming. This article reviews some of the major online prevention websites and evaluations of their effectiveness. In addition, it reports the struggle to evaluate an interactive multimedia anger management exercise that is part of a teen substance abuse prevention website. The evaluation provided some support that a 30-minute exposure to a web-guided prevention exercise could increase teens' prevention knowledge and that completing the online exercise as supplemental homework reinforces the classroom experience. However, positive changes in other measures of behavior change were not supported. The study pointed to many issues that occur when developing and evaluating online interventions in real-world environments.

This background section presents the advantages of online prevention, a brief overview of prevention research and its advantages, and an overview of prevention websites and their evaluation.     

Biographical interviews and imagined futures essay writing: users of two methods in conversation

ABSTRACT

This article reports on a conversation between users of two research methods, biographical interviews and imagined futures essay writing. A dialogue form is used to discuss these methods and their potential to be combined. The value of comparing research methods is discussed, and then the two methods are described and points of connection and contrast are explored. Although one method emphasises looking back while the other looks forward, the two have much in common, including the exercise of imagination, and discussion of individual agency and structural constraint. Both involve the construction of narratives that help understanding of people’s lives as individual trajectories set in broader social and historical contexts. The two methods are quite different but complementary, and possibilities for their combination in one project are identified. The article ends by reflecting on the benefits and drawbacks of using dialogue to consider how research methods sit alongside each other.     

Unsettling research versus activism: how might critical disability studies disrupt traditional research boundaries?

Abstract

This article responds to the call for producing activist-oriented scholarship by engaging with theoretical and methodological approaches that explore the inclusion of women and girls with disabilities in Vietnam. We consider possibilities for connecting different forms of knowledge and activism by reflecting on research practices designed to foster social change. Specifically, we ask: how can critical disability studies be more reflexive about knowledge which privileges particular ways of knowing from the Global North? What alternative possibilities can exist to foster more inclusive and transformative knowledge that tackles systemic forms of oppressions in colonial and postcolonial contexts? Reflecting on an ongoing collaborative project in Vietnam, we argue that critical disability studies which engages with different forms of activism through critical reflections on our privileges can tackle exclusion by opening a new platform for debating social justice transnationally.     

The “other woman”

Based on interviews with 26 single women who have had long-term intimate relationships with married men, a power continuum of management styles is derived. At one end are women who are hyper-submissive; at the other end, women who are hyper-dominant. Reasons for ending the relationship and the role of the other woman in that decision are discussed. The kind of ending is classified into three types: the shock-out, the drag-out, and the peter-out. Author's Note: I wish to thank the women I interviewed. Without their words, there could be no study. To protect the identity of these women I have altered names, places, and occupations in this article.     

Social work and the politics of ‘austerity’: Ireland and Italy

ABSTRACT

No detailed analyses have been undertaken comparing and contrasting how social work is responding to the problems generated by the imposition of so-called ‘austerity’ measures in Europe. Comprised of three sections, the discussion is focused on Ireland and Italy. This comparative exploration locates social work within encompassing frameworks related to the changing population, political economy and welfare regime in each of these jurisdictions. Aspects of contemporary social work within Ireland and Italy are charted and the possibilities for confronting neoliberal ‘austerity’ are analysed. The article seeks to prompt and encourage comparative reflection within Europe in relation to how the social work imagination can be imbued with a new radicalism in the first quarter of the twenty-first century.     

On the Need for an Ethical Understanding of Health-Care Accountability

Abstract

In Sweden, as in many other Western countries, public health care is challenged by increasing demands for care and continuing budget deficits. Person-centred care (PCC) has been introduced as a new strategy to ameliorate the perceived fragmentation in care and is expected to decrease treatment time, reduce the need for return visits, as well as increase patient satisfaction. However, the changing clinical practices necessary for the PCC approach are assumed to require new accountability practices. This article is primarily an attempt to provide a conceptual analysis of ethical accountability, i.e. a type of accountability that takes into account the human relational responsibility, partial incoherence, and power of reflection. On the grounds of this characterisation, the article aims to provide a basis, among other things, for a discussion of the possibilities of identifying and empirically studying the multimodal expressions in communication that are relevant for this type of accountability. After an initial discussion of the debate on the limits of viewing accountability as transparency, we then turn to our methodological approach and introduce a conceptual analysis of accountability. Next, we discuss some additional features of accountability. Finally, we discuss the possibilities of empirically studying the institutionalisation of ethically informed accountability within person-centred health care.     

Remaking the labour movement in Italy: the revival of strikes at Fiat-Chrysler Automobiles in 2015–17

ABSTRACT

After the Fiat-Chrysler merger in 2009, CEO Sergio Marchionne imposed a drastic reorganization of labour relations in Italy’s plants, precipitating a profound crisis of the system of industrial relations in the country. But between 2015 and 2017 a significant section of workers at Melfi, Atessa and Termoli plants went on strike against compulsory overtime and labour intensification, establishing links with grassroots unions that successfully organized in logistics. The metalworkers’ union FIOM-CGIL, however, delegitimized the union representatives who resisted Marchionne’s plans. In this article, we trace the context and development of these still little-known strikes. Because of their growing institutionalization, we argue, the confederal unions (CGIL, CISL, UIL) have both failed to mobilize workers and repressed workers’ attempts to resist the deterioration of their conditions. The strikes at FCA and in logistics, however, show that new forms of radical unionism are emerging, pointing to new possibilities for working-class organizing.     

Mechanisms for participation in the public system of social services in Spain: opportunities for the development of social work with a citizenist approach

ABSTRACT

This article presents an analysis of the opportunities for participation of citizens in the public system of social services in Spain and their impact on the design, implementation, execution and evaluation of public policies of social services at a municipal level. The study also involved performing a comparative analysis of cases, assessing the impact, in terms of contributions and possibilities of the councils, upon the increased democratization of local public policies in terms of social welfare and the improvement of the efficiency with which social services and benefits are managed. The results of these investigations permit us, first of all, to present the diverse opportunities on offer for participation at a regional level in social services in Spain and then to identify, from its participants, dimensions that intensify processes of democratization and therefore help to improve efficiency of public well-being policies at a municipal level. In the case of the autonomous communities, we must highlight the changes that new social services laws have brought about in terms of widening citizens’ participation and opening up feedback for users of the system at a local level. In addition, this article discusses the role of different typologies and explores mechanisms, bodies and processes of participation that are applied in the design, management and assessment of social services policies at a local level. Finally, we determine which factors help to increase the efficiency of social public policies, as revealed by increases in citizens’ participation in local governance.     

Case Management with Families Receiving Public Assistance: Results from an Empirical Evaluation

ABSTRACT

This article describes the results from a family-based case management demonstration program which served families in North Carolina during the period of 1990 to 1993. The model for the program was based on the family investment initiative strategy developed by the George Washington University Center for Policy Studies. Entitled the Family Investment Initiative, the goal of the program was to assist families receiving AFDC to reach economic self-sufficiency. Results indicate that this family-based case management approach has promise for helping AFDC-dependent families achieve economic self-sufficiency. Implications of the results for social work case management practice with families are discussed.