Statistical Software in the Human Services

Abstract

This article reviews past uses of statistical software in human services organizations and surveys recent developments in the software and its modern substitutes. It proposes four computer literacy standards for human services professionals: (The ability to) (1) choose appropriate software for data analysis tasks, (2) build and analyze small, user-generated data sets, (3) read and analyze external, machine-readable data, and (4) read and analyze internal, machine-readable data. The author concludes that developments in statistical and substitute software have greatly expanded data analysts' options for working with both internal and external data. The developments should help human services pioneers explore both the old frontier of “data rich, information poor” organizations and the new frontier of decision support and expert systems.     

Geographic Information Systems and Human Services

Geographic Information Systems (GISs) are pictorial representations of information and are quite useful in understanding social welfare problems and showing social work clients in their environment. This paper presents GIS as a potential tool for social work research, planning, management, and administration. It includes sections defining GID, explaining the possibilties for GIS use in human services, presenting a case study using geographic information, advising potential GIS users, and discussing the implications for social work education.     

Defining Computer Literacy in Human Services

Abstract

Computer literacy in human services is defined as an intersection of both computer and human services abilities. With different levels of ability possible, a matrix is created which can be used to operationally define computer literacy within any area of human service practice. Child protective work is used to demonstrate the utility of this definitional approach. Various issues within computer literacy are also discussed.     

Moving Ahead,Falling Apart,Losing Power: Three Narratives to the Development of Human Services

Scholars agree that we live in a society in which the lion’s share of human needs is supplied by formal organizations. This article deals with how society reached this situation and the challenges embedded in it. We will postulate that there are three basic narratives of human services, which we have named the progress, the social disintegration, and the power narrative. The narratives will be demonstrated through examples from the field of juvenile and adolescent mental health services. We claim that meaningful professional training in human services must expose students to the interpretations, insights, and possible directions for practice in light of each of the narratives.     

Technology and School Social Work Services: Introducing Technology in an Alternative School

SUMMARY

The public school system, one of the largest human service institutions in our nation, is continuously engaged in a struggle to balance the needs of a growing and diverse population with continuing threats of budget cuts. Under these conditions, it becomes even more critical that school social workers understand and appreciate the role of technology in delivering and evaluating services. To assess the effectiveness of school social work services, evaluation will have to be planned for, and systems of data collection and processing will have to be conducted on an ongoing basis.

This paper outlines the process whereby school social workers in a local school district proceeded to introduce technology into their service delivery regimen. Secondly, the paper shows how such technology was, and may be, used to evaluate the services provided by school social workers in an alternative school.     

A First Order Markov Model for Use in the Human Services

Summary

Markov processes have found a variety of uses in human services administration, evaluation, program and policy research. The models are concerned with the movement of entities or persons through finite states or conditions, the course of a disease and the movement of persons in various states in population change problems. The possibility of using the computer to link costs factors m levels of psychiatric and medical care as persons move through a system makes the first-order Markov process a potentially powerful tool in the administration of human programs.     

Social determinants of health in the Human Services: a conceptual model and road map for action

The Social Determinants of Health Framework is well known as a reliable way to understand and predict poor health outcomes and health inequities among individuals who are disproportionately impacted by poverty, discrimination, residential segregation, and other social problems. Since becoming recognized by the public health profession as key to addressing the root causes of poor health among these individuals, integration of social determinants of health (SDOH) interventions in the health-care industry has become a national and global priority. This essay offers a theoretical and practical explanation of the integration of the SDOH in the Human Services by proposing key recommendations and strategies for Human Services Organizations (HSOs) and providers to implement new practices, policies, and research methods that may ameliorate the conditions that create inequities in health.     

Developing a Strategy to Meaningfully Engage Stakeholders in Program/Policy Planning: A Guide for Human Services Managers and Practitioners

Stakeholder participation can be a valuable component of program/policy development in the human services. However, service users and other stakeholders often experience it as tokenistic and having little effect. Although management literature recommends stakeholder participation and social work ethics promote it, agency leaders and practitioners are given little guidance on how to design participation initiatives that integrate stakeholders' input into agency decision making. This article focuses on creating a strategy that can foster meaningful stakeholder participation. We outline 7 principles of meaningful participation and present a 12-step process for formulating a participation strategy that applies these principles.     

Understanding Client Communities Spatially for Developing Effective Interventions: Application of Geographic Information Systems (GIS) Technology for Program Planning in Health and Human Services Agencies

Social workers are better equipped to understand the need to incorporate geographical aspects pertaining to their clients’ lives as part of their practice, given the significant influence these factors have on client well-being. Geographic Information Systems (GIS) technology is a useful tool for administrators and planners to make informed decisions regarding human service programs including examining program outcomes and impact as well as streamlining program implementation. This article synthesizes the literature to date on GIS in health and human services with examples of real world applications.     

城市公共服务供给状况的实际测度与综合评价——基于河南省18地市的量化分析

本文依据＂公共服务指标设计项目工作逻辑模型＂,采用隶属度分析、相关性分析等定量研究方法,设计出一套公共服务评价指标体系,综合评价了河南省18个地市公共服务供给状况并提出相应的政策建议。