Microcomputers and the Individual Practitioner

This paper presents the findings of a literature review conducted from December 1983 to January 1984, exploring the microcomputer uses and needs of individual practitioners in psychology and psychiatry. The review covers an overview and history of information technology requirements of the practitioner community and discusses hardware and software systems, as well as issues and barriers associated with utilization. The literature indicates that mental health practitioners are just beginning to awaken to the benefits of microcomputers to assist in their private practices, but generally do not recognize the degree to which they rely on information as a resource for conducting their clinical and administrative tasks.     

Encountering Simone de Beauvoir

No abstract available for this article.     

Social Exclusion and Social Work: Questions for the Future

This paper describes the experiences of students and service users and carers participating in the Staffordshire University Skills Lab Programme. Two focus groups were held: one with first year social work students and one with service users and carers to explore their views. Qualitative analysis identified key themes that were part of the students' and the service users and carers' experience of the skills lab. The skills lab was very positively rated overall. Several recommendations for improvement will be addressed for future years.     

青年网民网络政治现状调查

网络现已成为公民政治关注和政治参与的重要平台。青年作为网民的主力军和国家的未来,他们在网络中对政治的关注度和参与度一定程度上关系着国家未来的社会政治文明的发展。当今,中国青年网民对网络政治资汛关注度高,信任主流媒介．但他们的政治参与度与政治关注度形成强烈反差,这需要从法规制度的健全、网民政治素养和能力的提升和网络政治参与途径的拓展等方面多管齐下,才能切实解决问题．从而在总体上保障人民当家作主管理国家和社会事务的权利得以实现。     

Analysis of Status and Countermeasure of China Youth Intemet Users＇ Network Political Attention and Participation

网络现已成为公民政治关注和政治参与的重要平台。青年作为网民的主力军和国家的未来,他们在网络中对政治的关注度和参与度一定程度上关系着国家未来的社会政治文明的发展。当今,中国青年网民对网络政治资汛关注度高,信任主流媒介．但他们的政治参与度与政治关注度形成强烈反差,这需要从法规制度的健全、网民政治素养和能力的提升和网络政治参与途径的拓展等方面多管齐下,才能切实解决问题．从而在总体上保障人民当家作主管理国家和社会事务的权利得以实现。     

Encountering and dealing with difference: second life and intercultural competence

With increasing cultural diversity as a result of globalization, intercultural competence (IC) to interact and co-exist in multicultural environments is recognized as being very important. Research indicates that cultural knowledge alone, or even being immersed in a different cultural environment does not necessarily lead to the development of IC necessary to deal with differences in behaviour, communication styles, and values and beliefs. Rather, it requires intentional development particularly of critical awareness of an individual’s cultural identity, and the values and beliefs that underpin one’s attitude and behaviour. Providing effective learning and teaching approaches to facilitate development of these affective and behavioural dimensions, challenges traditional pedagogical practices. Second life (SL), a multi-user virtual environment, potentially provides effective intercultural experiential learning opportunities to develop the desired IC by challenging personal beliefs and assumptions underpinning cultural frameworks and identity. This paper evaluates SL as one of the approaches used to develop IC in a first year IC module in a New Zealand university. Based on data from two case studies, it presents and discusses significant findings in terms of using SL and the development of students’ IC.     

Grassroots Networks: A Model for Promoting the Influence of Service Users and Carers in Social Work Education

We examine a process for involving service users and carers in a social work programme in Scotland and include the perspective of a service user involved in the development. We note the extent of service user and carer involvement within Scottish social work education. The Dundee system involves a regulated process of academics liaising with service user and carer groups in the locality, so that the expertise of service users and carers informs and influences social work qualifying training. The model is built on current ideas surrounding communication networks that work in non‐hierarchical ways. The paper emphasises the importance of basing a system on shared values and overcoming tokenistic approaches to involvement.     

The Power of Stories: Using Narrative for Interdisciplinary Learning in Health and Social Care

This paper discusses the aims, process and outcomes of an interdisciplinary workshop day held for undergraduate students from Social Work, Mental Health Nursing, Adult Nursing, Midwifery and Occupational Therapy courses. The day's activities focused on mental health and were based on the use of service user narrative within three different workshops. The feedback from the students showed that the day was relevant to the curriculum that they were engaged in; allowed them to interact with and explore the perspectives of different professional groups; assisted them in understanding the lived experience of mental health difficulties; offered them the opportunity to consider implications for practice; was enjoyable and added ‘value’.     

Building Capacity for Service User and Carer Involvement in Social Work Education

Requirements set out for the social work degree and post‐qualifying framework specify the involvement of service users and carers on a number of levels. Research indicates that service user and carer involvement can benefit students, professionals and service users and carers themselves. To keep up with demands placed on service users and carers by higher education institutions and other social work bodies, the issue of capacity needs to be addressed. This paper describes a programme (Getting Involved) designed by Skills for Care to build capacity to participate among service users and carers new to social work education. It describes the experience of piloting the programme in Dorset by a team at Bournemouth University consisting of service users and carers and staff from the Centre for Post‐Qualifying Social Work. Getting Involved is a welcome development and the outcomes of the pilot have been extremely positive for all involved. The process of undertaking and evaluating the pilot raised issues concerning setting up programmes, project management, service users and carers as co‐researchers and sustainability. These are discussed in terms of our experience and how they link with the literature. Lessons learnt and implications for similar work in the future are highlighted.     

Microcomputers in Political Campaigns - Lessons from the Jackson Campaign in New York

Summary

Microcomputer information systems arc a popular and effective tool in political elections. The problems posed by elections to designers and developers are unique, due to their short duration and crisis-oriented atmosphere. Formal systems methodologies become more rather than less intense in such an environment. The Jesse Jackson campaign in the 1988 New York State Presidential primary is examined for lessons in systems design methodology. Voter targeting is identified as a key automation area, and particular targeting techniques are discussed.     

Facilitating Shared Online Group Learning between Carers,Service Users and Social Work Students

We report on our progress in developing a pilot online group teaching innovation with 14 participants, including five service users and carers, and nine social work students. Enhancing student learning by providing shared educational opportunities between students, service users, and carers can be a challenge to organise but the project demonstrates some success in doing so. The evaluation suggests that even the smallest level of service user and carer involvement can enhance student learning and personal development during social work education and training.     

Internet Sources for Government Documents and Related Material

Baccalaureate social work programs are faced with the dilemma of integrating computer-bsaed learning into existing curricula. This report describes a nine classroom hour experiential research elective in computer technology for social workers. The class provides an opportunity for the student to develop beginning abilities to organize and manage data into a format for computer application. Class assignments focus on a social welfare agency's daily operations. Copies of class materials are available from the author.     

Editorial

In recent years the imperative to involve service users and carers at every level of care, service and policy development has been extended to include involving users and carers in the training of health and social care professionals. Guidance on how this is to be achieved in practice is, however, limited. This paper describes work undertaken to explore how an Approved Social Work Programme in the north of England could involve service users and carers more fully and develop an integrated approach to service user and carer involvement in this and other social work programmes. Following a review of the literature in this area, the results of a series of meetings with individual and groups of service users and carers are presented, together with a survey of ASW programmes. It then goes on to consider the implications for service user and carer involvement in the new social work degree.     

User and Carer Experiences of International Social Care Workers in England: Listening to their Accounts of Choice and Control

Abstract

This paper develops a typology of people using social care services’ preferences for care workers and satisfaction with social care services from a large multimethod study that explored international recruitment to the English social care sector (home and health care, including residential homes). We developed this typology with two questions in mind: (a) what led to satisfaction of care and (b) what led to preference and satisfaction with workers? Data were collected from face-to-face interviews with 35 people who were using social care services and carers (2007–2009) and these data were used to develop the typology. Using the theoretical concept of homophily, we explored contentions that people might prefer to receive care and support from individuals resembling themselves. We observed that preferences for care workers and satisfaction with social care services may be linked, but highlighted that the concept of meeting a preference is personal to the individual. The implications of users’ preferences for certain care workers at a time where policy is promoting greater consumer-led care or self-directed support are discussed.     

Emergency department social work in the UK and Sweden: evaluation by older frequent emergency department attenders Kuratorsarbete på akutmottagning i förenade kungadömet Storbritannien och Sverige: en utvärdering utifrån brukarperspektivet hos äldre mångbesökare på akutmottagningen

Social work based in hospital emergency departments (EDs) in Sweden and the UK reflects a wider European social/health care policy trend. A key focus is on diverting older frequent ED attenders from ‘inappropriate’ hospital re-attendance or emergency admission, because of social care problems. However, previously there has been no evaluation of the significance of ED social work for health and well-being, from the standpoint of older frequent ED attenders themselves. In a preliminary way, our paper provides this through drawing on a small scale Swedish/UK study. Its comparative account of service user feedback underscores the importance of ED social work as a facet of European social work. It indicates that ED social work contributes to the quality of care within emergency departments, acts as a key access point to social services, and can promote both short and longer-term health. At the same time, some serious shortcomings emerge. These include under-developed referral systems, and limitations to community based services following ED social work assessment, which reflect the under-resourcing of social care provision in both countries. Moreover, service users’ experience in both Sweden and the UK reveals the risk of ED social work with older frequent ED attenders being used as a substitute for follow-up medical/nursing care when that is also required.     

Scientific Misconduct in Social Welfare Research: Preventive Lessons from Other Fields

This article examines instances of scientific misconduct which have occurred in recent years from an international perspective and explores their implications for the burgeoning social work research enterprise. Although the majority of cases of scientific misconduct which have received international publicity are confined to the hard sciences, there are important implications to be derived for the growing productivity in social welfare research. A comprehensive search was conducted of press reports for the time frame of 1995–2002 for both US and international stories about research misconduct. Using qualitative analysis, themes related to scientific conduct were identified. These cases reveal serious consequences to individual researchers and to their employing institutions. The motivating factors for the wrongdoing are applicable to researchers of any discipline and include perceived pressure to document positive outcomes and the rush to publish findings. The authors urge development of standards of research conduct specific to social work and social welfare and increased dialogue about the issues involved.     

Developing a social work curriculum on political conflict: findings from an IASSW-funded project

This paper presents the findings from an innovative project funded by the International Association of Schools of Social Work (IASSW) and undertaken by an international team of academics investigating the development of a global curriculum for social work in the context of political conflict. Coupled alongside the emerging research and literature on the subject, our small-scale survey findings indicate support for the need for social work educators to address political conflict more systematically within social work curricula at both undergraduate and post-qualifying levels of social work education. This paper illuminates the opportunities for creative pedagogy whilst also examining the threats and challenges permeating the realisation of such initiatives. In this way, the implementation of a proposed curriculum for political conflict is given meaning within the context of IASSW's Global Standards for social work education. Given the exploratory nature of this project, the authors do conclude that further research is warranted in regard to potential curriculum development and suggest using a comparative case study approach with more in-depth qualitative methods as a way to address this.     

Is Social Work Research Distinctive?

What makes social work research distinctive? And how is our answer linked to how we do social work research? Drawing on UK research council statements about social work research as a starting point, I argue that it makes some degree of sense to ask what is distinctive about social work research. But the more significant question is what might make social work research distinctively good? I suggest six benchmarks. These address the case for methodological excellence; inquiry marked by rigour, range, variety, depth and progression; active conversation with the social science community; consistency with broader social work purposes; attention to aspects of the research enterprise that are close to social work; and taking seriously aspects of the research mission that seem on the face of it far from social work. However, social work and social work research will be the poorer if we over‐emphasize the distinctives at the expense of commonalities in fostering and assessing best practice and best purpose.     

A New Pedagogical Approach for Integrating Social Work Students and Service Users

This paper analyses recent experiences at the School of Social Work, Lund University, the first in Sweden to use an innovative pedagogical approach for integrating social service users with social work students in the classroom (an EU-funded project). The concept of gift exchange was used to make sense of the approach. Gift exchange is based on the norm of reciprocity and the principles of gift economy—to give, to receive and to return. As one of the most significant integrative relations, this exchange of gifts and courtesies serves the purpose of keeping balance in the system. The focus in this project was on the relationship between two groups of students: service user students—that is, social service users in the role of students on the course—and social work students. The experience of undertaking this project raised many questions, such as what promotes and what hinders mutual learning between two parties in the classroom. Findings show the relevance of such concepts as the gift economy and the importance of reciprocity in teaching contexts. They played an important role in the process of creating a positive learning climate and understanding the integration of social relations between the two groups.     

Promises and Pitfalls: Involving Service Users and Carers in Social Work Manager Education

Partnership working occupies an increasing amount of social work managers' time and budget, requiring skills and abilities not always developed previously within social work programmes. Much discussion around partnership working centres on building collaborative inter-agency and inter-professional relationships with less emphasis on the need to ensure good working relationships with service users and carers, despite their being the ultimate recipients of the process. This article explores efforts to develop a focus on service users and carers within a module for social work managers as part of post-qualifying (PQ) social work education. It documents a process where, initially, service users and carers provided personal testimonies of being recipients of services and then subsequently occupied more authoritative roles within teaching, to the current position when they are again less actively involved.

In describing these developments it explores possible reasons why involving service users and carers within this module has proved challenging. The article acknowledges that there is relatively limited literature about the involvement of service users and carers in PQ education. It suggests that lessons learned from involving service users and carers in qualifying social work training cannot directly be transposed to the post-qualifying context.