Systems thinking

Evaluation is one of many fields where “systems thinking” is popular and is said to hold great promise. However, there is disagreement about what constitutes systems thinking. Its meaning is ambiguous, and systems scholars have made diverse and divergent attempts to describe it. Alternative origins include: von Bertalanffy, Aristotle, Lao Tsu or multiple aperiodic “waves.” Some scholars describe it as synonymous with systems sciences (i.e., nonlinear dynamics, complexity, chaos). Others view it as taxonomy—a laundry list of systems approaches. Within so much noise, it is often difficult for evaluators to find the systems thinking signal. Recent work in systems thinking describes it as an emergent property of four simple conceptual patterns (rules). For an evaluator to become a “systems thinker”, he or she need not spend years learning many methods or nonlinear sciences. Instead, with some practice, one can learn to apply these four simple rules to existing evaluation knowledge with transformative results.     

A tale of two regions: Novgorod and Pskov as models of symbolic development

Russian regions display remarkably different patterns of economic and political development. These differences come into sharp focus when comparing two nearly identical northwestern regions, Novgorod and Pskov. Novgorod's success and Pskov's failure are attributed to the local elite's creative use of key cultural symbols and myths to support regional development. Contrasting two popular approaches to culture and development—“cultural adjustment” and “cultural congruence”—the author argues that the cultural congruence model, adopted by Novgorod, dramatically improves the chances for rapid social and economic transformation.     

Applicability of standards for evaluations of educational programs, projects and materials in an international setting

This paper starts with a short discussion of the book Standards for Evaluations of Educational Programs, Projects and Materials by the Joint Committee on Standards for Educational Evaluation (McGraw-Hill, 1981). It then goes on to examine the usefulness in countries other than the United States of these standards and argues that evaluation of “programs” is more complicated and more politically biased than evaluation of “projects” and “materials.” In Europe, evaluation of educational programs (school systems) has proved to be highly correlated with the overriding objectives of different political parties, e.g., conservative, liberal, socialist, whereas educational policy in the United States is less bound to political parties, varying rather from case to case. In order to show how generally agreed upon educational goals can be interpreted according to different values, the author has reanalysed some studies of mean achievement in reading comprehension and science for 10- and 14-year-old students in 15 countries (IEA Project, 1973). The rank order of these countries is changed if, instead of national mean achievement, one takes proportion of students under a minimum level or above a prescribed top level as the criterion. Also the national (program) standard is evaluated in terms of between-school variance in results and in proportion of single-school units with exceptionally low or exceptionally high mean results. The conclusion is that the book on standards for evaluations of educational programs provides a good checklist of prerequisites for a reliable and valid evaluation. However, it is also concluded that—due to differences in values of program outcomes—such standards do not guarantee that the result of the evaluation will be indisputable.     

Aging and identity politics

In this essay, I reflect on multiple identities—woman, lesbian, old—as they interconnect at different life stages. I raise an issue of identity politics (Is “old” as fundamental an identity as “woman”?) and suggest that critical gerontology offers a lens through which to interpret my personal journey from a core feminist identity to a questioning and ambivalent identity as an old woman.     

“We're Not Old!”: Older Women's Negotiation of Aging and Oldness

This article is based on participant observation research at a seniors' center in central Canada in which the writer sought to acquire an understanding of how older adults define, interpret, and negotiate their realities and identities. Through activity and group membership, the center members — the majority of whom are single, older women between the ages of 50 and 90 — seek to distance themselves from the category of “old” and the accompanying ageist stereotypes. Striving to establish and preserve their precarious membership in the “not old”, center members struggle to reconcile their belief and experience of older adulthood as a time of activity, health, and happiness with their ever-present fear of declining health and the realities of widowhood and the loss of youthful attractiveness.     

Gender violence, fan activism and public relations in sport: The case of “Footy Fans Against Sexual Assault”

This paper is based on the belief that online activism is essential for understanding the role and potential of public relations in modern campaigns. In relation to the issue of gender violence against women in football, analyzed and compared are the responses of two official, resource-rich organisations – the National Rugby League (NRL) and Australian Football League (AFL) – and an unofficial, resource-poor fan advocacy group, called Football Fans against Sexual Assault (FFASA). In cooperation and conflict with the leagues, FFASA positioned itself in the market place, taking the widely unoccupied niche of “fan advocacy”—different from “expert advocacy” or “player advocacy”.The article discusses in more detail the major strategy of the group, the Purple Armband Games, which carries many elements of cutting-edge public relations such as advocacy as third-party endorsement; “fan activism” as empowering of “expert advocacy”; “symbolic outsourcing” of participants by facilitating their mode of engagement, the “emblematic richness” of the purple armband symbol, the “oneness” of which overcomes any confrontational dualism.     

Urban environment, spatial fragmentation and social segration in Latin America: Where does innovation lie?

To “review the urban question” in terms of sustainable development, the premise is formulated that improving infrastructures, equipment and services to preserve the natural and built urban environment is costly and generates expenses of all kinds—at economic and social levels. Without the introduction of equalisation mechanisms, these expenses will increase inequalities between different parts of the urban population.As confirmed by 2 Latin American case studies in Buenos Aires, Argentina, and La Paz Bolivia, the quality of urban environment depends directly on improving living conditions for the resident population. The aim is to assist the poor in developing a rubbish disposal service for the families living in the informal settlements of La Paz, or to extend water supply to the poorer areas on the outskirts of Buenos Aires. The collective benefits of these “innovations” are self-evident. However, understanding the environmental issues involved, and evaluating the social impact of these innovations, means examining what motivates their implementation.The first difficulty was in finding financial and economic information on the global cost of the new technologies, due to the lack of managerial culture and the discretional attitude of private enterprises and public administration.A second observation is that the social dimension of the environmental upgrading process in Latin America cities has been neglected by the main urban decision-makers. In all the contexts, the evolution of the projects’ implementation clearly demonstrates that social issues cannot be dissociated from political ones. Although the players themselves often find it difficult to estimate economic costs, these are nonetheless real and represent burdens that should be distributed equitably among the beneficiaries of services; but which are, in practice, often viewed in terms of profit. This leads to conflicts between different population groups, the political authorities and private intermediaries.Rather than viewing technological action as an unique “source” of innovation, we must consider its global dimension via the social practices it generates. On the other hand, we should reposition every specific event in its immediate environment and see how it reflects contemporary macro-social processes, in a world of “globalisation”.     

Diffusion of innovations through social networks: Determinants and implications

Social scientists have long been interested in the diffusion of innovations—the process by which new ideas, behavior, and practices spread between persons, organizations, and even countries. While innovations can enter a community through various channels, ongoing spread of innovations through a community occurs through the medium of social networks—collections of interpersonal or digital relationships connecting actors to each other. Social networks are important for diffusion because relationships foster communication, trust, and flow of information. Diffusion outcomes are also shaped by the structural properties of social networks such as density, centrality, and strength of ties, as well as properties of the innovation and the actors involved in the process. The purpose of the article is twofold: (1) to take stock of the field and review ongoing debates on the role of social networks in the diffusion of innovations and (2) to summarize the sociological implications of the diffusion of innovations through social networks.     

Minimizing Vulnerability: Selective Interdependencies After Welfare Reform

The issue of dependency permeates the American welfare discourse. Although most of the 50 low-income women we interviewed in our research echoed the distain of dependency found in the broader welfare discourse, they overwhelmingly described actively cultivating some forms of interdependence. For example, many of the women used state childcare vouchers to channel resources into their family networks while simultaneously adhering to an ethic of family care for children. They found this reliance on state resources and family to be desirable—and in fact a sign of “independence”—because it enhanced the economic security of their families while preserving the physical and emotional safety of their children. In contrast, the women tended to view reliance on men as undesirable—a form of “dependence”—because it did not enhance their perceptions of security. Thus while the women talked about becoming independent, in fact they cultivated selective interdependencies to minimize their economic, emotional and physical vulnerability. Independence for our respondents was not a lack of reliance on others but rather the ability to provide safety and security for themselves and their children. Our analysis may sheds some light on why welfare reform efforts aimed at increasing marriage rates have been less successful than those aimed at increasing employment rates.     

The Office of Facts and Figures: Archibald MacLeish and the “strategy of truth”

This paper presents a man and a stage seldom cited in the history of public relations—Archibald MacLeish and the Office of Facts and Figures, and his idea of “strategy of truth” as an ethical contribution of propaganda to facilitate the dialogue and debate which are necessary in democratic societies.     

Le maire en action : gouvernement urbain et production de politiques publiques. Michel Delebarre à Dunkerque

Changes in the French political, administrative system and trends in the economy starting in the 1970s have reshaped power at the municipal level. The figure of the mayor as a “notable” has apparently taken a more entrepreneurial and managerial turn in line with changes in local government, its sources of revenue and contractual procedures. By studying the mayor through the prism of the production of public policy at the local level, this shift can be qualified: the role as a notable is tapped in mobilizing resources, while the dynamic entrepreneurial role comes into play in steering policies, timing interventions and assessing the related risks. The observation of the whole process of producing the two urban policies described in Dunkerque sheds light on how the “municipal team” led by the mayor defines the rules of the game, takes diverging interests into account and maintains an interdependence between the various actors involved in policy-implementation. This article seeks to open a dialog between a case study of a municipal government and the observation of local public policy so as to understand changes in the levers of local power.     

Gouverner la « démocratie locale » urbaine. Comités de quartier et conseils de quartier à Marseille, Toulon et Nice

Coming out of a long period of collective fieldwork, this comparative sociohistorical analysis focuses on issues related to setting up neighborhood committees in the French cities of Marseille, Toulon and Nice. From the perspective of the political sociology of public action, attention is paid to changes in relations between municipal leaders and these committees. The Vaillant Act was passed in a local context where these committees had major legitimacy territorially and institutionally as well as in terms of civic leadership. However, the Act disputed this legitimacy by allowing political officials in these cities to redesign relations with “middlemen” and with civic leaders and persons involved in this “local democracy”. Local authorities exploited this possibility — sometimes upholding and sometimes objecting to the role played by political middlemen from nonprofit organizations.     

The issue is human quality: In praise of children

This essay is based on the premise that quality in human life is inseparably linked to the well-being of children. In this view, the well-being of children is both the principal challenge faced by a modern society and the principal focal point tor a society “bound to move away from ‘growth’ defined as quantitative product irrespective of what and whom it is for.” Children and their needs provide an anchoring point for adult relationships that is “labor intensive” and intrinsically satisfying when set within a social context rich in enduring, reciprocal interpersonal relationships. The principal threats to the quality of social life are trends toward universalistic rather than particularistic systems for evaluating individuals, and materialistic rather than social criteria for evaluating productivity. Both these trends threaten childrearing as a valued activity. Both emphasize the “hurdensomeness” of children. Large schools and socially isolated families are the contexts in which these two trends find their most dangerous expression. A sustainable society requires a pro-family orientation if it is to meet the needs of children and thus provide for the fundamental psychic needs of adults. A variety of implications for individual action and social planning are derived from this discussion. These implications include the need to preserve and restore socially strong neighborhoods, reduce school size, and conduct “family impact analysis” as a basis for guiding decisions in the public and private sectors.     

Entrepreneurs in the rural environment

Change in rural activities is frequently seen as: (1) reaction to changes in other areas and sectors, and (2) negative. This downplays the role and importance of entrepreneurs, both farm and non-farm, in sustaining the vitality of rural areas. The notion of entrepreneur can be extended to entrepreneurial activity by other people, e.g. local government activity, which is an integral part of rural community economic development. Both the entrepreneur and the quasi-entrepreneur in local government are critical leaders in urban fringes and other rural areas alike. Their activity in an area is partly dependent upon the broader political, social and economic environment which influences: (1) the need to change and (2) whether any “benefit” can be derived from entrepreneurial activity. A framework is presented in this paper to place entrepreneurs and entrepreneurial activity into the context first, of decision-taking generally in the rural environment, and second, of the broader “enabling” environment. It is argued that constraints originating in this broader environment are often necessary, but they may have unforeseen side-effects in discouraging innovation. Changes in such constraints or in the manner in which they are implemented may be a necessary ingredient to maintain rural vitality through encouraging entrepreneurial activity.     

Alleviating Urban Poverty in a Global City: New Trends in Upgrading Rio-de-Janeiro's Favelas

In contrast to the “eradication and resettlement” approach of the 1960s and 1970s, and the implementation of isolated public-works projects in the 1980s, the 1990s in Rio have brought a comprehensive upgrading approach to the favelas. Such local innovations in Brazil began to emerge after the enactment of the 1988 Constitution that gave municipalities the power to formulate urban policies and laws at the local level. We examine the Favela-Bairro Program, in particular, highlighting its five central features: (1) projects designed to integrate favelas with planned neighborhoods (bairros), (2) urban redevelopment plans that embody a comprehensive approach, (3) an emphasis on coordination among municipal agencies, (4) utilization of a participatory approach, and (5) the use of private sector firms in executing public works projects.     

Kuznets’s Inverted U-Curve Hypothesis: The Rise,Demise, and Continued Relevance of a Socioeconomic Law

This paper provides a historical analysis of the changing significance of the most influential statement ever made on inequality and development—Simon Kuznets’s “inverted U-curve hypothesis.” The shifting interpretations and appropriations of the hypothesis over time—from its status as a speculative supposition in 1955, to its rise and fall as a reified socioeconomic law, to its contested standing in the social sciences today—demonstrate how Kuznets’s arguments, originally advanced under more limited conditions, became transformed into overarching theoretical, empirical, and political constructions. This history suggests that even empirically grounded and testable social science models are contingent on the broader social and political contexts in which they are produced and negotiated.     

“It's practical, but no more controllable”: Social representations of the electronic purse in Austria

The electronic purse (chip-card) is promoted as an option offering consumers an easy means of payment. It also offers advantages to traders and banks by reducing transaction costs. However, successful launching of the electronic purse depends mainly on consumers' acceptance, which in the past was very low in Austria. We study consumers' acceptance of the electronic purse, cash and established non-cash payment systems by analysing social representations of payment facilities. Semantic contents of associations raised in response to the stimulus words “means of payment in general”, “cash”, “cheque”, “ATM-card”, “credit-card” and “electronic purse” have been analysed. Overall, 264 people were studied applying two techniques: the “associative network” and the “conceptual network”. It is shown that means of payment are categorised on two dimensions: cash and non-cash. Non-cash payment facilities are characterised by high abstraction levels, and loss of subjective control over expenditures. The electronic purse is perceived as highly dissimilar to other means of payments.     

The peri-urban fringe: Europe's forgotten rural areas

The EC White Paper — The Future of Rural Society — identifies three “standard problems” of rural areas, but the first, which characterises areas associated with “the pressures of modern development”, receives little attention in the remainder of the document. This paper explains why it is particularly important that the peri-urban areas are not ignored in the development of rural policy. In the first place, the problems of these areas are inextricably linked to those of areas of rural decline and if such links are ignored the resulting partial analysis of rural problems may cause some important policy-options to be overlooked. Second, there continue to be pockets of disadvantage within the peri-urban areas where deprivation is likely to be increased by close proximity to an affluent majority. Finally, the paper analyses the Rural Community Strategy for Berkshire, a nonstatutory document prepared by a group drawn from governmental, quasi-governmental and non-governmental organisations in one peri-urban area of southern England. This shows that while the broad agenda of rural policy issues (covering employment, housing and services), may be very similar to that found in areas of rural decline the rationale for intervention is somewhat different, and transport issues may lie at the heart of the “standard problem” of these areas.     

Dignity in dementia: Person-centered care in community

Drawing on Kitwood's [Ageing Soc. 13 (1993) 51] theory of person-centered care and the interpersonal process of caregiving, this article offers an alternative to the image of the family caregiver as victim through an exploration of the lived experience of caring for a person with dementia in community. Extending care beyond coping, the act of giving care is promoted as a worthy activity and reciprocal social opportunity. Three nonfamily caregiver “portraits” are offered in an arts-informed representational form. The relational processes of caregiving are explored from the vantage point of personal experience and theoretical knowledge. Dignity emerges as the resonant quality, essential value, and guiding principle in an ethic of dementia care. Implications about the direction of research about care and caregiving and research accessibility and usefulness are explored.     

The GOAT effects impact upon educational R and D

The GOAT (Goodbye To All That) Effect is introduced as a special research and evaluation “outcome” effect characterizing decision-making unduly influenced by abandoning “write-off” tendencies, especially in the face of mounting problems. GOAT behavior can enter into educational decision-making all too easily because it finds a congenial atmosphere in education's habit of fluctuating with the latest trends and vogues and because it can use the prevailing systems analysis approach in much of educational management and evaluation as a blind. The “gradual refinement” approach offers an antidote to the GOAT Effect primarily because it is a fundamentally different approach from systems analysis and directly opposes the faddish orientation of current education.