Relationships as a key to change. Ed Schein on the legacy and future of Change Management

Ed Schein is a Sloan Professor emeritus for organization psychology and management at the Massachusetts Institute of Technology (MIT) in Cambridge. Amongst Kurt Lewin, Dick Beckhard, Chris Argyris and Warren Bennis he is one of the co-founders of organization development. He has coined some of the basic concepts of OD, like organizational culture, process consultation and career anchors. Schein has authored fourteen books and received many notable honours and awards, e.g. the lifetime achievement award in workplace learning and performance of the American society for training directors and the distinguished Scholar-Practitioner Award of the Academy of Management. Currently, he serves as a professional fellow at the prestigious American Psychological Association as well as the Academy of Management.

     

Design Teams as Learning Systems for Complex Systems Change

Summary

Systems change in child welfare and cross-systems change involving other service sectors are needed in response to two developments: (1) New policy mandates (e.g., TANF, AS FA) and (2) Research on the co-occurring and interlocking needs of many child welfare families. A four-state initiative was structured in response to these needs. Collaborative learning and action research groups called design teams were structured to identify competencies and to develop new service delivery systems. Faculty facilitators representing social work education programs were assigned to these teams and charged with their development and evaluation. Facilitators served as linkage agents for university-communitystate agency partnerships, and they promoted curriculum change. These study reports two sets of findings related to these design teams: (1) Findings from semi-structured interviews of design team members; and (2) Findings from the participatory action research completed by two faculty facilitators. Key themes related to design team processes are presented. Drawing on these emergent themes, components that help explain effective design team processes are identified. Selected implications for social work education programs and faculty also are identified     

Management of nature-based goods and services provisioning from the urban common: a pan-European perspective

The role of the urban common (i.e. shared space and resources) in sustainable provisioning of goods and services to city dwellers is discussed in this paper. Focusing on tree-based green infrastructure, the study scope includes three categories of provisioning (woody biomass, food/fibre, and non-timber forest products, i.e. NTFPs), alongside three categories of supporting services (fresh water replenishment, soil nutrient restoration, building preservation). As a first step, prospects of utilizing the urban common as facilitator of nature-based solution to the earmarked provisioning services are evaluated through dedicated literature survey and expert elicitation on perceived impact of environmental change triggers and management interventions (planning and/or governance). This is followed by a structured review of the state of affairs in four European cities (London, Amsterdam, Sofia, Ljubljana), representing different macro-geographical regions with distinct socio-economic drivers in managing these provisioning services. The pan-European expert elicitation exercise noted active management of the urban common as positively impacting on the performance of the majority of provisioning services, while environmental change impacts were found to be overriding and adversely influencing the provisioning of material resources (mainly NTFPs and woody biomass). The four-city case study highlighted some regional peculiarities in connecting the city dwellers to the urban common and identified the need to overcome socio-cultural barriers for enhancing pan-European best practice sharing in the management of goods and services provisioning. This is deemed essential to pave way for an emerging perspective on sustainable utilization of the urban common as an enabler for nature-based solution, making it fit for purpose in meeting the astronomical demands of future urban living.

     

Variation in urban forest productivity and response to extreme drought across a large metropolitan region

The growth and survival of urban trees and maintenance of urban forest canopy are important considerations in adaptation of urban regions to climate change, especially in relation to increasing frequency of extreme climatic events such as drought. However, urban forest growth and drought response may vary considerably within large urban landscapes across gradients in land use, urbanization, forest composition and structure, and environmental factors. We quantified urban forest growth and resilience and resistance to extreme drought in the greater Chicago metropolitan region based on patterns of annual basal area production from increment core analysis. We evaluated variation in growth and drought response in relation to a broad urban to rural gradient, land-use categories, local-scale environmental predictors, and forest community characteristics. Urban forest growth varied greatly among land-use classes and major genera. Plot-level variation in productivity was predicted most strongly (R² = 0.53) by total plot-level basal area, canopy height, species composition, soil and ground-cover characteristics, and position within the urban-rural gradient. Urban forest growth was strongly related to regional meteorological drought. In periods of extreme drought conditions growth declined in the year of the drought (i.e., was not resistant to drought effects), but was highly resilient to drought in the subsequent 5 year period. Drought response did not vary consistently across land-use classes or among major genera, and site or community characteristics had little explanatory power in predicting drought response. Improved understanding of factors driving variation in urban forest growth and drought response could help inform adaptation-focused urban forest management strategies.

     

Three categories of urban green areas and the effect of their different management on the communities of ants,spiders and harvestmen

Urban green areas have become an important tool for biodiversity conservation in cities. However, land use and the different management practices applied to these areas determine their effectiveness as biodiversity refuges within cities. In our study, we compare the biodiversity of three bioindicator groups of arthropods (ants, spiders and harvestmen) found in eleven urban green sites in Warsaw (Poland). The studied sites represent three categories of management: botanical gardens, public parks and urban woodlands. Our aim was to determine the effect of the type of management (as urban green categories) on arthropod communities in urban areas.

     

Configurations of Autonomy and Relatedness in a Multiethnic U.S. Sample of Parent–Adolescent Dyads

Configurations of autonomy and relatedness were explored in 232 adolescent–parent dyads. Youth (58% female) were 13–18 years old and ethnically diverse (38% Latino American, 32% European American, 30% African American). Cluster analysis was used to identify three distinct groups based on youth and parent reports of parental autonomy support and family relatedness. The three clusters differed on key demographics (e.g., parent education and income, immigrant background, ethnicity) and theoretically relevant indicators of family and individual functioning (e.g., parent and youth reports of decision making and family obligations; youth‐reported attachment and minor delinquency). Findings provide empirical support for theoretical models of autonomy–relatedness (e.g., Journal of Cross‐Cultural Psychology, 36, 2005, 403) and contribute to understanding of how autonomy and relatedness intersect to influence adolescent and family adaptation.     

Transformative Events and Generational Memory: A Case Study Over Time in Lithuania

Research on the distribution of collective memories in national populations has often been conducted in relatively stable societies, where most individuals have experienced a limited range of event types. We examine collective memories in Lithuania, a society that has seen substantial change, using three surveys conducted during the two decades since Lithuanian protests against Soviet rule began in the late 1980s. We identify two types of events that individuals may recall, drawing on Sewell's ( 2005 ) distinction between structure‐transforming events and other events that are significant but less momentous, and we find that the two types of events exhibit different patterns of change over time: in particular, transformative events may absorb other events through assimiliation and are likely to be the focus of commemoration. Recall of transformative events also shows a distinctive relation to birth cohort. Our results support the need to take into account the nature of events in order to understand which events are remembered as important and by whom.     

Employee Crisis and Occupational Functioning

Abstract

This study focuses on how employees respond to acute life events and chronic stressors that threaten the maintenance of effectual occupational functioning and productive activity. A profile of employees that experienced the most distress and job disruption is offered. Additionally, this study examines the type of event and how certain employee characteristics relate to post-crisis functioning. Implications of these findings for supervisory and/or managerial personnel fall into three categories: training, intervention and policy development.     

In School for After School: The Relationship Between Extracurricular Participation and School Engagement

School engagement predicts academic achievement and attainment, yet remains under‐theorized in the sociological literature. While psychologists describe three distinct yet mutually reinforcing categories of school engagement (behavioral, emotional, and cognitive engagement), sociologists have largely neglected to analyze cognitive engagement. Drawing on ethnographic observations and interviews with members of two debate teams in Chicago Public Schools, I demonstrate that behavioral engagement in the form of debate team participation helped foster debaters' cognitive and emotional engagement in school. Through the activity, debaters developed strong relationships with peers and their adult coaches, and strengthened their appreciation for challenging aspects of the learning process. Although many debaters felt that the learning environment of the debate context was more stimulating than the learning environments of their classes, they nevertheless applied the skills and attitudes they acquired in the activity to the “core” curriculum of the school. These factors help explain why debaters have been shown to outperform comparable peers in terms of academic achievement and attainment. These findings suggest that cognitive engagement is one mechanism driving the positive impact of certain extracurricular activities on students' school performance.     

Resiliency in Divorced Families

Abstract

The aim of this cross-sectional and exploratory study was to identify resiliency factors that are associated with family adaptation after divorce. Questionnaires (The Family Hardiness Index, The Family Crisis Oriented Personal Evaluation Scales, The Relative and Friend Support Index, The Social Support Index, The Family Sense of Coherence Scale) and an open-ended question were used to collect data independently from parents and children belonging to 68 divorced families in Belgium. Results indicate that there is a significant positive correlation between the three components of family hardiness (commitment, challenge, and control—according to the parents) and the family's adaptation to its changed circumstances. There are also positive correlations for both parents and children between the positive redefining of stressful situations by the family, the social support of the family, and the family's adaptation after divorce. According to the children there are also significant positive relationships between the family's use of avoidance strategies, the parents' educational level, the number of years that the parent had been divorced, and the family's adaptation.     

How IKEA turned a crisis into an opportunity

In 2013–2014, the IKEA cuddle toy Lufsig was connoted as a symbol of the Chief Executive (CE) of Hong Kong, prompting stakeholders to make negative associations with the corporation. Our study examines how IKEA mediated communication on traditional media and social media to turn this crisis into an opportunity. This study informs corporate communicators and researchers about the integrated utilization of crisis response strategies in a sophisticated crisis situation.     

Evolution of Residential Custody Arrangements in Separated Families

Summary

This study tracks the evolution of three types of residential custody arrangements over a two-year period: sole custody with the father (n = 59 children), sole custody with the mother (n = 69 children), and joint custody (n = 69 children). Three categories of change were defined: (a) no change, (b) minor change (changing the schedule of visits or residence with a parent), and (c) major change (changing the custody arrangement). The results show that a minority of children changed custody arrangement but almost half the children in joint custody changed custody arrangements during the two years of the study. More young children and more girls changed custody arrangements, and girls who changed custody usually went to their mothers. With time, a type of polarization may be observed toward sole custody because there were less parents truly active in child custody at T2 than at Tl.     

Self Esteem,Academic Achievement,and Moral Development Among Adolescent Girls

Abstract

Girls who play sports are known to display more self-confidence and tend to have a higher moral development. Using data on high school girls, we explore the effectiveness of competitive team sports on their self-confidence, use of drugs and alcohol, spirituality/religiosity, and academic achievement. Good performance in sports enables them to have some control over their behavior and their future. We suggest that school administrators might want to encourage their female students to be active in sports, and parents might want to encourage their daughters to be active in sports, as it helps in achievement orientation and moral development.     

A life course approach to understanding homelessness of shelter residents

ABSTRACT

Using in-depth interviews of 40 residents from a homeless shelter in El Paso, Texas in the United States, this study examines the etiology, processes, and patterns of homelessness by assessing those confronting homeless spells at different time points and for varying reasons. Our study is guided by the research questions: How did residents of homeless shelters experience transitions and turning points of homelessness? What were the coping resources that homeless people drew on to overcome life adversities? Overall, we found that risk accumulation as a result of different traumatic events, such as death of a family member, marital or relationship breakdown, victimization, unemployment, substance addiction, poor mental health, or discrimination confronted in varied contexts, could serve as precursors or consequences that exacerbated the housing crisis over the course of a life. We recommend that efforts geared toward remediating, alleviating, or preventing homelessness be life course driven. It is only through compassion and empathy rather than criminalizing and stigmatizing that we can help stop the triggers and spread of the downward spiral of homelessness.     

Life Events and Sexual Risk Among HIV-Negative,Heterosexual, Methamphetamine Users

Identifying psychosocial factors associated with sexual risk behavior among methamphetamine users is essential to enhancing HIV and sexually transmitted infection prevention. This study examined the relationship between positive and negative life events and sexual risk behavior in a sample of 100 HIV-negative, heterosexually identified, methamphetamine-using men and women. Negative life event categories included death of a significant other, negative health event involving self or significant other, and child custody or visitation issues. Categories of positive life events included birth or pregnancy involving self or significant other, a positive relationship event, and a positive life change. Multivariate analyses demonstrated that negative life events were positively associated with total number of unprotected sex acts, whereas positive life events were not associated with sexual risk taking. Also, amount of methamphetamine used did not moderate the relationship between life events and sexual risk behavior. These data support future research to identify underlying mechanisms that link negative life events to sexual risk taking in this high-risk population.     

The assessment of early trauma exposure on social-emotional health of young children

Children exposed to traumatic events (e.g., violence in the home, school, community) report more adverse physical and mental health outcomes than children who have not been exposed to trauma. Caregiver reports provide an opportunity for early identification of intervention needs to aid healthy development of children exposed to trauma. The goal of this study was to determine unique social-emotional profiles and examine how traumatic events vary across these developmental profiles among a sample of caregivers who live in socioeconomically disadvantaged neighborhoods. Caregivers (N = 223) provided responses regarding their young children's (aged 3 years through 5 years) social-emotional health. Latent Profile Analysis was used to develop three distinct social-emotional profiles: Typical Social-emotional Health (low-risk), Some Social-emotional Challenges (moderate-risk), and Social-emotional Problems (high-risk). Results revealed that children exposed to increased non-family-based traumatic events had a greater likelihood of being a member of the moderate-risk group, whereas children exposed to increased family-based traumatic events had a greater likelihood of being a member of the high-risk group than of the low-risk group. The high-risk group was more likely to consist of older children and girls as compared to the low-risk group. There were no significant differences across profiles relative to ethnicity, caregiver education, and income. This research may aid in early identification and the distribution of services to youth at risk for trauma exposure and highlight pathways of resiliency.     

A "READER'S THEATER" INTERVENTION TO MANAGING GRIEF: POSTTHERAPY REFLECTIONS BY A FAMILY AND CLINICAL TEAM

The sudden and accidental death of a child can be one of the most devastating events in the life of a family. This paper describes one couple's reflections of their grief and mourning following the death of their adolescent son as well as the clinical team's reflections of therapy. The uniqueness of this paper is that it offers a "reader's theater" intervention that enabled further change to occur. The clinical team used a belief model, emphasizing that altering constraining beliefs is at the heart of healing from such tragedies as sudden death (Wright, Watson, & Bell, 1996). This approach is operationalized through therapeutic conversations between family members, clinician, and clinical team. Interventions such as reflecting teams, therapeutic letters, and "homework tasks" were used to modify or challenge constraining beliefs of both the family members and the clinical team members. However, the intent to co-author a paper with this couple provided the serendipity intervention of a "reader's theater" that further served to identify, affirm, and solidify facilitating beliefs.