Le modèle de « l'État-stratège » : genèse d'une forme organisationnelle dans l'administration française

Since the 1990s, a new organisational form of the administrative system in France has been steadily redefining relations between central administrations and local state units. Labelled “the steering state” or the “managerial state”, this new paradigm hinges on separating the strategic functions of steering and controlling the state from the operational functions of execution and policy implementation. The making of this new form of state organization involves two parallel processes: political and cognitive. For one thing, the adoption of concrete measures for “government at distance” results from power struggles between three major ministries (Home Office, Budget and Civil Service). For another, a new legitimate “categorization of the state” is being formed in the major committees involved in the reform process of the 1990s; it is borne by top civil servants and inspired by the ideas of New Public Management. — Special issue: New patterns of institutions.     

Entreprises et gouvernance en France : perspectives historiques et évolutions récentes

Does France have a society that is blocked by nature and essence? A historical perspective yields a completely different view of the country's social and economic landscape. In particular, attention is drawn to the deep transformations of French firms and of their governance. The history of this change partly fits into a broader trend that, reaching well beyond borders, can be easily summed up through a single word — “globalization”. Changes in French firms and in their “logics of governance” can partly be seen as a reaction to powerful outside pressures that are pushing the economies of France and many other countries in a particular direction. Still, as we probe further, we realize that these changes are, in fact, adaptations, translations and hybridizations that involve ongoing negotiations with already existing institutional frames and logics. The advance of globalization and neoliberalism is quite real; but it interplays with and is embedded in local settings and logics that limit its scope and impact. — Special issue: New patterns of institutions.     

L’adaptation des modèles de production dans les pays émergents L’exemple de l’industrie automobile en Argentine

How to test for the existence of a new model of production based on the firm lending an ear to customer demands and valuing the individual and collective intelligence of its work force? The facts for putting this model to the test of reality come from an analysis of two Argentinean automobile-makers, subsidiaries of Toyota and Volkswagen. Various aspects of their organization policy provide evidence of their capacity for making adaptations by “hybridizing” the parent firm’s model with the rationales inherent in the network of local actors (suppliers and labor unions, in particular). These firms are open systems with a narrow margin of maneuver. — Special issue: Latin America.     

Defining the characteristics of a lingering crisis: Lessons from the National Zoo

This article begins to define the characteristics of a new type of organizational crisis—a “lingering crisis.” A qualitative case study involving the National Zoo indicated that a lingering crisis may involve (1) multiple events occurring over an extended timeframe; (2) intense media scrutiny; (3) escalating involvement of external organizations, including watchdog/regulatory/oversight agencies; (4) incongruent organizational messages and stakeholder perceptions; (5) external/internal charges of organizational deception; (6) insufficient organizational responses to stakeholder concerns; (7) organizational failure to address leadership responsibility for crisis.     

Organizational innovations,human resources and firm performance: The Emilia-Romagna food sector

This paper studies the relationship between organizational innovation, industrial relations and economic performance at the firm level. It adopts an applied perspective by means of a comprehensive survey on a specific industrial sector, the food industry, with the aim of investigating: (i) the degree of organizational innovation and the diffusion of HRM practices; (ii) the relevance of the interaction between unions and top management in the process of decision-making at an operative, organizational and strategic level; (iii) the relations between the intensity of organizational innovation and the quality of industrial relations; (iv) the effects of organizational changes on firm performance.The focus is on firms with bargaining activity at establishment level where worker committees exist. The dataset is derived from a structured questionnaire submitted to union members concerning structural data on firms and local productive units, production flexibility, organizational models, compensation systems, industrial relations and firm performance.The quantitative analysis highlights the following critical elements.First, the firm governance seems characterized by a strong relevance of industrial relations, in terms of “good quality atmosphere” and “involvement of worker representatives and employees”: their action proves to be a stimulus to organizational changes. The set of industrial relations variables does emerge as a significant factor explaining firm innovation intensity.Second, although we cannot ascertain the causal link given the cross-sectional nature of data, firm performance and organizational innovations arise as two elements which are strictly and positively related to each other.Third, the evidence points out that good industrial relations are important as far as the firm performance is concerned; nevertheless their role is mediated by their effects on organizational changes rather than having a direct impact on performance.     

The spaces and ethics of organic food

Initial assessments of the potential for organic food systems have offered an optimistic interpretation of the progressive political and ethical characteristics involved. This positive gloss has prompted a stream of critique emphasising the need to explore the ambiguities and disconnections inherent therein. In this paper, we consider the case of Riverford Organic Vegetables,¹ arguably the largest supplier of organic vegetables in the UK, and suggest that existing debates assume too much about the “goods” and “rights” of organic food and leave important questions about the spaces and ethics of organic food. We argue that, in the case of Riverford, the space of organic food production and distribution is neither the small, local, counter-cultural farm nor the large, transnational, corporate firm. Rather, simultaneously, the spaces of organic food production and distribution are the national network, the regional distribution system and the local farm. In addition, in the case of Riverford, the ethics of organic food exhibit few grand designs (of environmental sustainability, for example). Rather, the ethics of organic food are best characterised as: ordinary, since they relate to concerns about taste, value for money, care within the family and so on; diverse, since multiple practices steer the production and distribution of organic food; and graspable, in that both vegetables and box have material and symbolic presence for consumers.     

From Global Cities to the Lands’ End: The Relocation of Corporate Headquarters and the New Company Towns of Rural America

Since the 1970s, a number of major corporations have located their corporate headquarters in rural and non-metropolitan areas. I interrogate this phenomenon, based on a case study of Lands’ End, a global apparel firm in Wisconsin. Much research has exposed how firms insulate themselves from claims made by workers and communities through organizational and spatial distance (i.e. global sourcing, casualization of employment structures). Corporate headquarters relocation presents a paradox, bringing key decision-makers in the global economy into new, face-to-face relationships with workers and communities. Negotiated against a radical transformation of local class structure, I argue that new forms of social regulation are emerging—in particular, a hybrid version of the Fordist-era company towns.

The dual network structure of organizational problem solving: A case study on open source software development

We reconstruct the dual network structure generated by the association between 72 contributors and 737 software bugs engaged during a full development cycle of the free/open source software project Epiphany. Estimates of structural parameters of Exponential Random Graph Models for two-mode networks reveal the structural logics shaping activities of collaborative problem solving. After controlling for contributor-specific and software bug-specific characteristics, we find that contributors (“problem solvers”) tend to distribute their activity over multiple software bugs. At the same time, however, we find that software bugs (“problems”) tend not to share multiple contributors. This dual tendency toward de-specialization and exclusivity is sustained by specific local network dependencies revealed by our analysis which also suggests possible organizational mechanisms that may be underlying the puzzling macro-structural regularities frequently observed, but rarely explained, in the production of open source software. By combining these mechanisms with the influence of contributors characterized by different levels of involvement in the project, we provide micro-level evidence of structural interdependence between “core” and “peripheral” members identified exclusively on the basis of their individual level of contribution to the project.     

Creating ethical work climates: A socioeconomic perspective

In this essay, I introduce a theory of ethical work climates and describe how ethical climates can be created in business firms by applying a socioeconomic perspective to the process of organizational design. I begin by discussing moral climate in general—presenting the concept of a moral climate continuum and identifying the positive moral climate as one especially conducive to ethical behavior by agents of the firm. Next, I suggest a process for determining where a firm falls along the continuum by obtaining information about prevailing organizational norms. I then proceed to outline the theory itself, analyzing how management can move a firm from the negative to the positive end of the continuum. In this analysis, I argue that a socioeconomic management perspective provides a particularly strong foundation for establishing positive moral climate. I then propose a strategy for designing key organizational processes to transmit this perspective throughout the firm. The essay concludes with an agenda for future research.     

Observer,consigner, tracer. Les usages d’un cahier électronique controversé en établissement pénitentiaire pour mineurs

This contribution, based on research conducted within a Prison for Minors, provides an analysis of the guards’ use of a software application: the “electronic observation logbook”, designed to record and disseminate various day-to-day “observations” about prisoners. The analysis of the use of this system — which simultaneously attempts to “profile” prisoners and “track” surveillance activity — not only helps conceptually identify the type of surveillance employed in a Prison for Minors, it also reveals the growing complexity of the work of prison guards, previously studied primarily in terms of the informality of the interactional frameworks in prison.     

Le traitement syndical du racisme et de l'insécurité dans une entreprise de transports urbains

On-the-job racism is studied in the case of a public transportation firm that has to cope with insecurity in an urban area. In this company, the labor union has related security and racism in order to definitively integrate young persons hired to do “mediation work”. Eliminating this work from the list of jobs has had two positive effects; it avoids the risk of an “ethnic professionalization” and grants legitimacy to the relational know-how linked to the origins of young wage-earners. The option of labor union members in the firm did curb the escalation of conflicts between transportation personnel and young people in housing projects.     

Le travail vu par les assistés : éléments pour une sociologie des politiques d’insertion

The relations between “assistance” and “work” are seen from the viewpoint of the beneficiaries of welfare services for integrating them in the world of work. Material was collected during 70 semi-directive interviews with recipients of the minimal welfare payment program (RMI) who had valid “contracts of integration” in three local authorities in the Île-de-France region between 2005 and 2007. The relations of these persons to work differ as a function of their attachment to the norm of autonomy, their resistance to stigmatization and their guilt feelings. They very much depend on beneficiaries’ sociodemographic characteristics and quite diverse backgrounds and itineraries. Three types of relations to the world of work have been detected that enable us to empirically verify the postulate that the most disadvantaged categories have difficulty appropriating the currently widespread norm of individual autonomy.     

La carrière des artistes et les transformations de la production musicale. Relations de travail et relation au travail dans le monde des musiques rap et électroniques

The interaction between the artistic and managerial poles of the world formed by the persons specialized in rap and electronic music in France is described as well as musicians' occupational culture. The aesthetic and organizational characteristics of these musical genres are shown to influence the division of labour in recording and production. Owing to the combination of artistic and managerial activities typical of these musicians, occupational networks are fluid. This blurring of roles is especially visible in the recording labels used from home studios. Technical changes in the “tools” for this work have led these artists to become professionally involved in management and advertising. Cultural motivations also explain this involvement: the critical stance adopted by the “cultures” of rap, electro, techno, etc., tends to make obsolete the image of the artist as a creator who avoids the engineering aspects of the commercial distribution of his recordings. In contrast, rap and electronic musicians' careers develop through participation in many and various projects, which nurtures their artistic production, improves the quality of their groups and enhances their reputations. Accepting more short-term professional engagements supposedly increases their control over their career profiles. However these musicians voice concerns, in particular, about bonds between the individual and the groups whom they cross (and who cross them) — concerns that can be extended to other types de workers caught up in an occupational world organized “by project”.     

Crisis management on social media: Effect of pre-crisis inoculation strategy and midst-crisis organizational interactivity

Negative user-generated contents on social media can result in detrimental impact on organizational reputation should a crisis occurs. In the present study, we sought to examine the effectiveness of implementing pre-crisis inoculation and increasing midst-crisis organizational interactivity on bolstering crisis management outcomes. Through a three-phase online experiment taking the 2 (inoculation: absence vs. presence) x 2 (organizational interactivity: low vs. high) between-subjects design (N = 184), we found that while inoculation or interactivity alone could mitigate some unfavorable crisis-related perceptions and attitude, the combination of these two strategies brought in most consistent benefits to alleviating crisis-caused reputational damage. Implications and future work are discussed.     

Les apprentissages du changement dans l'entreprise polonaise. Entre continuité et rupture

Two major currents of theory have striven to explain the driving force behind the post-Communist transformation in central Europe since 1989. Based on the absolute rationality of actors, the so-called standard approach implies radical public policies that mark a break with the legacy from the preceding period. However it has turned out to be unable to account for the permanence of certain elements from the past. The “path-dependence” approach tries to understand institutional continuities as a reworking of accumulated experiences. However it has not managed to explain phenomena signaling a radical break in behavior patterns. This analysis of a technological change in a Polish firm combines the two dimensions of rupture and continuity by distinguishing between the introduction of change and forms of adaptation and learning by various categories of actors.     

Introduction. Ce que les écrits font au travail

As is known, large numbers of writings circulate within every kind of professional environment. As a result, there is extensive research on the formats, uses and roles of writings in work. However, the approach taken here is not to describe what is done with writings in work. The central hypothesis rests on a performative vision of writings, one that gives them the power to act, agency. It can be summed up as follows: what do writings “do” to work? Studying work through its writings is a way to connect two dimensions that are too often kept separate: situated activities on the one hand, organizational functions on the other. Indeed, writings are material and robust — though not always lasting — traces of concrete activities, and they provide a handhold for the rigorous analysis of work as close as possible to its conditions of realization. However, writings travel and circulate. They form links between workers, groups, workshops, services, firms, without which production could not take place. They stretch work beyond its source. To track them is therefore to shift the field of enquiry to moments other than the present of the observed situation, and also to other nearby, surrounding workspaces. This brings out the procedural and interactive dimensions of organizations, their integrating capacity. Exploring what writings do to work is therefore not only to place oneself at an intermediate level between situated action and organized action. For the sociologist, it is a way of connecting these two perspectives “on paper”, by embedding the analysis of the actual work in spatially and temporally broader collective actions, and by documenting organizational analysis on the basis of observed work situations. It is a way of contributing to a more extensive ecology of activity, more clearly anchored within its organizational envelope.     

Les normes comptables comme institution du capitalisme. Une analyse du passage aux normes IFRS en Europe à partir de 2005

In 2002, the European Union changed direction from its past efforts to harmonise European accounting systems and turned instead to a subcontractor, requiring listed European companies to adopt accounting standards drawn up by a private London-based organisation, the IASB (International Accounting Standards Board), which had until then had no public mandate. This decision was all the more significant because the EU has no institutional means of control over the IASB, although it was the first geographical group to decide to impose these standards on its businesses. IASB standards are rooted in the “anglo-saxon” tradition of standardisation for the financial markets, and the view of the enterprise they promote diverges from the accounting traditions of continental European capitalism. This article shows how the new standards are transforming the concept of enterprise, and examines the span of factors that brought about what is a major institutional change for European capitalism. — Special issue: New patterns of institutions.     

Crise, effets de trajectoire et dynamiques sociales dans l'évolution de Toyota Motor Manufacturing UK

In 1998, contrary to all expectations, the model of production at Toyota's first European transplant underwent a crisis. This crisis was surprising not only because the Japanese firm apparently outstripped all other major auto-makers but also because its model of production was quite simply deemed to be the “one best way” for the 21st century. This detailed account of this crisis proposes an alternative theoretical approach for studying Japanese transplants by trying to identify the socioeconomic conditions for the viability of the models they convey. The stability of the social compromises among various parties in the firm (notably in the shoop floor) is a fundamental variable for the long-run viability of these systems.     

Using the port of entry report as a benchmark: Survey results of on-the-job training among public relations internship site managers

The more up-to-date educators are regarding what the public relations industry expects from students, the more lucrative are students’ opportunities for potential employment upon graduation. This study looks through the lenses of internship supervisors within the framework of the “Port of Entry” study. Its purpose is to determine the skills and professional characteristics site supervisors deem most necessary for interns employed in their organizations. Results (n = 109) indicate that in general, writing, oral, and organizational skills are most necessary for interns; professional characteristics include motivation and personality/attitude.     

Employee reactions to positive action policies in the United Kingdom: Does the organization’s justification matter?

Affirmative action remains a contentious topic in both research and practice. While advocates suggest that such action is necessary to overcome demographic imbalances in the labor market, some research shows that these policies can prompt undesirable employee reactions that negate their value. While positive discrimination (i.e., recruiting or promoting solely based on a protected characteristic) remains illegal in the United Kingdom, organizations have increasingly begun adopting positive action measures (i.e., measures aimed at alleviating disadvantage or under-representation based on protected characteristics). However, there is little research looking at how these policies specifically affect employee attitudes or how different organizational rationales for positive action might moderate these effects. This lack of research is even more notable in the UK context. In two experimental studies of UK professionals (N = 353) we find that perceived organizational justice explained the relationship between positive action and affective commitment / turnover intention. However, evidence supporting the effect of organizational rationale was limited.