Responsible leadership development – crucible experiences and power relationships in a global professional services firm

There is increasing consensus that Human Resource Development (HRD) has a central role to play in promoting the principles and practices of corporate responsibility (CR). An important HRD intervention involves developing responsible leaders able to attract support for CR throughout the organisation, but empirical research is lacking in this area. This article contributes to the theoretical and practical knowledge of responsible leadership development (RLD) by addressing two questions: first, how does RLD engender learning that goes beyond basic cognitive awareness? Second, what affects participants’ abilities to manifest this learning in the workplace? A review of the RLD literature reveals a ‘knowing-doing gap’, which, it is posited, may be linked to a lack of theorisation around power. This issue is investigated by means of a case study on a responsible leadership development programme run by a professional services firm. Drawing on Bourdieusian concepts of language and power, the study reveals some of the mechanisms that inspired new socially responsible values whilst also demonstrating some of the contextual barriers inhibiting their manifestation in the workplace. It is argued that HRD professionals need to engage with Bourdieusian ideas of language and power to promote deeper learning around responsible leadership, which can more easily be embedded into the workplace.     

HRD in 2020: a hop-on,hop-off city tour

This article reports on the outcome of a Future Search Conference in the UK to consider human resource development (HRD) in 2020 and beyond. We firstly consider themes from the past into the present. This includes the persistence of solutions in HRD that are systematic, predictable, how apprenticeships in the UK have had to accommodate government policies to ameliorate youth unemployment and the long-standing difficulty for HRD of failing to demonstrate a return on investment (ROI) on activities. We then present four scenarios based on key questions for the future relating to value of HRD and whether this will be a future for HRD. Reponses to the questions form scenario logics which we present against the theme of city tour. Each scenario is explained against the presented logic with positive, negative, ambiguous and uncertain implications for HRD. We suggest that each scenario carries a glimpse of what might be.     

Talent management as a management fashion in HRD: towards a research agenda

This paper addresses the effects of corporate change programmes on the emotions and ultimately the performance of the so-called ‘middle managers’ within these organizations. Drawing on empirical data from a recent case study in a large engineering company, the paper addresses the extent to which Hochschild's highly original writing on the commercialization of human feeling (1983) and the concept of emotional labour is applicable to managers in today's organizations. Emotional labour is defined as: ‘the management of feeling to create a publicly observable facial and bodily display’ requiring one ‘to induce or suppress feeling in order to sustain the outward countenance that produces the proper state of mind in others’ (Hochschild 1983: 7). The conclusion reached is that emotional labour appears to be a growing but much ignored phenomenon in organizations today, which is worthy of attention and further research by the HRD community.     

The Evolution of Korean corporate HRD: launching,growing pains,and transforming

Enthusiasm and greater attention from the international HRD community to Korea has motivated us to conduct research on the evolution of Korean corporate HRD in order to explore where we are now and where we are heading. Research literature on the topic, however, was minimal. The purpose of this study was to examine the evolution of Korean corporate HRD through interviews with 18 HRD researchers and practitioners who have witnessed the field’s growth. In addition, we reviewed the literature and company archives of HRD activities. We identified three major historical milestones of Korean corporate HRD including: the launching period in the 1980s, the growing pains period in the 1990s, and the transforming period from the 2000s to the present. We addressed major trends and issues of Korean corporate HRD in an attempt to generate a future research agenda.     

Human resource development (HRD) resilience: a new ‘success element’ of organizational resilience?

ABSTRACT

Endlessly changing business and economic landscapes urge organizations to become resilient to ensure business survival and growth. Yet, in many cases, business world is becoming turbulent faster than organizations are becoming resilient. Relevant research indicates the ways through which organizations could respond to unforeseen events, mainly through suggesting that individual and group resilience could lead to an organizational one. However, research is nascent on how particularly human resource development (HRD) resilience could be built, and thus to contribute to organizational resilience as well. Within today’s business uncertainty and complexity, HRD resilience comes in line with the developmental strategies of organizations. Therefore, the purpose of this perspective article is to set the foundations of the term (HRD resilience) in order to initiate a dialogue around its ability to make a substantial contribution to organizational practice, and thus to be seen as a new ‘success element’ of organizational resilience.     

Leadership wholeness: a human resource development model

This paper presents a phenomenological study of leaders' quest for wholeness from the perspective of contemporary human resource development (HRD). The experience of economic, ethical and spiritual crises in contemporary society, especially in organizational leadership, calls for a deeper quest for meaning and wholeness. However, little is known about how prominent leaders across the world and cultures, who have a reputation for wholeness, experience their journey. In order to gain insight into lived experience, 10 top spiritual leaders from different organizational contexts and across the globe engaged in in-depth conversational interviews to describe their experience of the quest. Four essential themes of spiritual leaders' quest for wholeness emerged from an analysis of the interview texts: (1) experiencing existential crisis; (2) embracing light and shadow; (3) unfolding ultimate dimension of being; (4) fostering an ethic of co-responsibility. From the analysis of the themes, a model of wholeness was constructed from a human resource development point of view: the Leadership Wholeness Model portrays the intra-dynamics of leaders' ongoing quest for wholeness penetrating through their existential, learning, spiritual, and moral dimensions of being and five ethical dimensions of wholeness permeating through the personal, organizational, social, global, and environmental spheres of life.     

From a sapling to the forest: the saga of the development of HRD in India

This is an account of the growth and development of HRD function in India. What started in the mid-1970s as a conceptualization of an integrated HRD system to change the performance appraisal systems in a large engineering company, resulted in the establishment of HRD departments in many firms. Further dissemination and perseverance resulted in the establishment of a centre for HRD, and subsequently the birth of a professional body and, later, an academic institution. The authors describe the growth in eight stages and conclude the path for future is in moving towards national HR policies and other social sectors.     

Approaches to HRD in Russian IT-companies in the period of economic crisis

Economic crisis differently impacts on the decisions of companies how to manage human resource development (HRD) initiatives. For the IT sector, intellectual capital becomes a core source of sustainable competitive advantages where HRD is seen like a tool to develop the internal stock of human capital. This article explores the approaches to HRD used by Russian IT-companies during the crisis. On the basis of the conceptual debates regarding the necessity to invest more in HRD programs even in the crisis conditions and our own empirical research, we tried to find out what happened with HRD costs during the crisis and what was the relationship between HRD costs and company’s performance during the crisis in Russian IT-companies. We conclude that Russian IT-companies perceive the value of HRD programs; hence, the most innovative-active and fast developing IT-companies prefer to constantly invest more in HRD initiatives. In crisis conditions, we recommend them to develop and implement more internal training programs.     

社会责任视角下的民营企业软实力探析

通过剖析企业软实力的内涵和构成要素,发现企业软实力和企业竞争力两者高度关联,共同构成企业能力.企业通过履行社会责任,影响不同的利益相关者,从而获得利益相关者的价值认同,有助于形成企业软实力.通过对民营企业经营实践正反两方面典型案例的讨论,证实了具有社会责任意识的企业有助于企业软实力的提升,揭示了企业履行社会责任与企业软实力的传导关系.     

企业社会责任的价值创造机制研究

通过对587位企业家的有效调查问卷的实证分析,发现利益相关者响应在企业社区慈善责任对财务价值创造的影响中起到完全中介的作用;在企业内部(或外部)利益相关者责任对财务价值创造的影响,以及企业内部(或外部)利益相关者责任、企业社区慈善责任对非财务价值创造的影响中起到部分中介的作用。企业社会责任与企业财务价值创造的关系中利益相关者沟通不具有调节作用,在内部利益相关者责任、社区慈善责任与企业非财务价值创造的关系中起到调节的作用,而在外部利益相关者责任与企业非财务价值创造的关系中未起到调节的作用。     

A feminist poststructuralist analysis of HRD: why bodies,power and reflexivity matter

A burgeoning amount of scholarship has attempted to unravel critical approaches to investigating human resource development (HRD). There are limited critiques, however, of gender, diversity and the intersections of these deliberations within HRD theorizing. Adopting a feminist poststructuralist approach, this paper advances critical understandings of HRD by challenging epistemological and dominant theorizing in HRD. The author examines what it means when HRD writings are said to be gendered; how the political and processual dynamics of doing HRD can be understood; how the differences for doing gender, doing HRD and embodying HRD can be unravelled; and how feminist modes of inquiry can engender the value of embodied reflexivity. Weaving together literature strands from gender and education, gender and organization, and women's studies and feminist writings, the paper provides a foundational framework for how HRD scholars can re-imagine new knowledge and inject notions of the feminine and difference in HRD writings. The analysis focuses on three interrelated areas and their implications for feminist critique: the importance of examining language and discourse in HRD; the performing body in HRD; and, finally, feminist embodied reflexivity. It is argued that the HRD scholarly community should consider critical modes of inquiry to refresh and renew HRD theory building, specifically that we should examine conceptualizations of the feminine and difference in HRD writings in order to aid transformational practice.     

基于“Meta分析”视角的企业社会绩效与企业财务绩效之间的关系研究

随着企业社会责任理论体系逐步的发展与完善,国内外学者开始关注企业社会绩效(CSP)与企业财务绩效(CFP)之间的关系,但是其中大量有关的研究结果却是互相矛盾的。本研究首先提出了一个理论模型以及相关研究假设,以国内外有关的实证研究文献作为研究对象,采用Meta分析方法对各项独立研究结果进行综合统计分析。其研究结果表明:企业社会绩效常常与企业财务绩效是直接地相互作用和相互影响的;企业管理能力和企业声誉作为中介变量对CSP与CFP关系有着正向的影响,其中企业声誉有着高度的影响;大多数CSP测量方法与CFP测量方法之间有着显著的正向关系,其中CSP声誉排名测量方法与CFP测量方法之间显示出相当高的正向关系,而以市场基础和会计基础CFP测量方法与CSP测量方法之间的关系要低于感知(调查)CFP测量方法的。最后,将其研究结果与相关文献的研究结果进行了比较,并提出了研究结论和相关启示。     

The role of HRD in bridging the research-practice gap: the case of learning and development

ABSTRACT

An enduring challenge for HRD is ensuring academic research achieves impact on professional practice. We have located this research within debates about the research-practice gap. To investigate this challenge, we analyse case studies of academic impact from all disciplines submitted to the United Kingdom’s 2014 research assessment exercise (REF 2014). We found that Learning and Development was a primary focus of significant number of impact case studies submitted across all disciplines compared to other areas of HR and HRD. We also found that Learning and Development was a key path to Impact. These findings reveal that Learning and Development in a work context plays a pivotal role in helping researchers irrespective of discipline achieve impact. Our findings therefore speak to the research-practice gap across academia. We conclude by considering the potential role for HRD in generating impact.     

The future of HRD research: Strengths,weaknesses, opportunities,threats and actions

This article clarifies the boundaries of human resource development (HRD) with respect to other concepts frequently used and misused in HRD literature. Through a proposition, a set of criteria for human resources is presented. A cross-culture literature comparison of the criteria demonstrates the consistency of the connotation in two contrasting cultures. This study has important implications for HRD research, practice and continued theory development effort. It relates to the identity and distinctiveness of HRD discipline, as well as the domain of HRD research and practice.     

Women,empowerment and development in Arab Gulf States: a critical appraisal of governance,culture and national human resource development (HRD) frameworks

This phenomenological study focuses on Western expatriates working in the Kingdom of Saudi Arabia and their experiences and perceptions of their cross-cultural adjustment. To this end, eight Western expatriates working and living in Saudi Arabia were interviewed face-to-face in an effort to explore and document their lived experiences of adjusting to life in Saudi Arabia, thus extending the current knowledge of this phenomenon. These in-depth face-to-face interviews and the subsequently employed rigorous methods of abstracting data led to the discovery of four critical themes that were viewed by all participants as having the greatest impact on their adjustment to working and living in Saudi Arabia. These themes were Adjustment of Spouses, Life on the Company Compounds, Lack of Activities Between Saudis and Westerners, and Relationship Between the Westerners and Saudis.     

An integrated model of national HRD and critical HRD: considering new possibilities for human resource development

Though both National Human Resource Development (NHRD) and Critical Human Resource Development (CHRD) have received an increasing amount of attention, only two published works have used an explicitly critical approach to discuss NHRD norms, policies, and practices. The purpose of this article was to examine and articulate the relationship between NHRD and CHRD and make a case for the importance of that relationship to the field of HRD. We identify some commonalities between NHRD and CHRD, including the shared priorities of context, culture, and empowerment, which provide a strong foundation for future focuses on theory-sharing, global awareness, holistic and socially conscious economic development, negotiated power and performance, and emancipation in HRD research and practice.     

The importance of recognizing generational differences in HRD policy and practices: a study of workers in Qinhuangdao,China

Amid the success of becoming a market economy and a member of the World Trade Organization, the response to China's economic reform is not the same across generational cohorts. The Cultural Revolution (CR) cohort, a by-product of the history of contemporary China, has been left behind. Based on the results of 384 highly structured interviews, this study found that the CR cohort sampled was the least satisfied with China's recent economic reform. The study calls for future research and collaboration among HRD scholars and practitioners to address generational differences and specifically the needs of the CR cohort.     

The role of national HRD in an era of COVID-19

ABSTRACT

COVID-19 has revealed the many ways in which processes across the globe have failed us. If NHRD were in place globally, many of these issues should not have occurred. This has especially been the case in the U.S. The country with the most highly developed NHRD, South Korea, has had among the greatest success in fighting the virus. In this article, I will explore many of these issues at the micro, meso, macro, and cross-country perspectives in which NHRD can improve on the failed processes and prepare for the next pandemic, whenever it occurs.