Metaphors and Theory Building in Organization Theory: What Determines the Impact of a Metaphor on Theory?*

A long‐standing stream of organizational research suggests that our ability to theorize and reason about organizations is significantly influenced by metaphorical representations of organizations. This study contributes to this research stream by examining how different metaphors influence theory development and academic thinking about organizations. We asked scholars from UK business schools to rate different metaphors in terms of their impact on theory building. We then examined whether, and to what extent, these metaphors (after they had been selected) had helped in clarifying and advancing their understanding of organizations. The results indicate that the ability of a metaphor to advance and clarify theoretical understandings of organizations is based upon (1) the degree to which that metaphor is seen to capture multiple salient features of organizations and (2) the ease with which the metaphor is understood. We discuss the implications of these results for theorizing and research on organizations.     

Strategic flexibility analysis of HRD research and practice post COVID-19 pandemic

ABSTRACT

While governments, intergovernmental organizations, non-profits, corporations are all aware that disruptions through pandemics and other natural bio-disasters like the COVID-19 pandemic can happen, barely are we proactive about them. Instead, we are always reactive. In a virtual Town Hall meeting of the Academy of Human Resource Development (AHRD) held on 9 April 2020, on the theme ‘How is the pandemic a game-changer for HRD?,’ the President of AHRD, Laura Bierema, challenged HRD scholars to determine the possible futures of HRD scholarship post-COVID-19 Pandemic. This article proposes the use of the Strategic Flexibility Framework (SFF) to determine the possible futures of HRD post-COVID-19 pandemic. I first discuss the SFF as a scenario planning and analysis tool. I then developed four scenarios of possible futures for HRD Research and Practice post-COVID-19 pandemic. These scenarios include the ‘Meaning of work,’ ‘Leadership,’ ‘Contactless Commerce & Education,’ and ‘Volunteerism.’ I conclude by discussing the important opportunities that can serve as intervention points for post-COVID-19 HRD theory, research, and practice.     

On the 'Organizational Identity' Metaphor

This article reviews and evaluates the heuristic status of 'organizational identity' as a metaphor for the generation of knowledge about the subject that it supposedly illuminates. This is done by drawing out the general uses and utility of metaphors within organizational theory and research, on the basis of which the article assesses the 'organizational identity' metaphor with the objective of providing insight into whether this particular metaphor is warranted and has any heuristic value for our understanding of organizational life.     

The role of a religious institution in HRD: the case of Wat (temple) Panyanantaram,Thailand

Buddhism is a pervasive feature of life in Thailand. How does Buddhism contribute to an understanding of human resource development (HRD) in Thailand? Wat Panyanantaram, the 2002 Outstanding Buddhist Temple, is presented here as a case study. Contributions of religious institutions to moral and human development through HRD activities by religious institutions are explored.     

Implementing human resource development best practices: Replication or re-creation?

Abstract

Firms increasingly introduce HRD ‘best practices’ developed somewhere else, but results often fall short of expectations. Much of existing theory fails to guide the implementation of HRD best practices because it does not recognize how introduced practices interact with existing practices in the firm. In this paper, we contrast the dominant perspective ‘Implementation as Replication’ with a perspective of ‘Implementation as Re-creation’. Through four stages of the implementation process, we identify and discuss how these contrasting perspectives yield different implications for how firms go about introducing HRD best practices. First, when firms take up a practice, is this a process of adoption or translation? Second, is it assumed that new knowledge can be implanted directly and lead to new behaviour, or is active experimentation a necessary precondition to gain new knowledge? Third, are deviations from the intended plan considered errors to be corrected or sources for learning? Fourth, are introduced best practices treated in isolation or as integral parts of the firm's management system? We argue that implementation efforts guided by the re-creation perspective increase the prospects of HRD best practices succeeding as a useful tool in the receiving firm.     

Trope Control: The Costs and Benefits of Metaphor Unreliability in the Description of Empirical Phenomena*

The process of communicating and interpreting the meaning of metaphors in business writing is deeply unreliable. This stems from the structure of metaphors in which some of the characteristics of a source domain are transferred to a target domain. The precise selection of characteristics is made by the reader rather than the author of the metaphor, thus creating uncertainty of meaning. Although there are some benefits stemming from the inherent ambiguity of metaphor, the unreliability of the trope not only makes it impossible to choose between competing metaphors, but may distort our view of reality and thus lead to poor management decision‐making. Moreover, the unreliability of the interpretation process is so pronounced that some authors have attempted to reject the use of metaphor entirely. However, this paper argues that although it is impossible to avoid employing metaphor, contrary to the conventional wisdom in this subject area, it is possible to improve meaning reliability. Drawing on linguistic theory to explain the recommendations, and illustrative examples from business literature and practice, the papers offers several recommendations for so doing that may be applied throughout the Business and Management field.     

Better know an HRD scholar: a conversation with Monica Lee

This article contains a conversation with Monica Lee, and is part of a series that focuses on different HRD scholars – the aim being to better understand the people behind the names we see in print. Monica is a Life Member of Lancaster University, was a founding member of the University Forum of HRD, and was the founding editor of Human Resource Development International. The conversation explores Monica's background, how she got into HRD, how she overcame dyslexia and recovered from her cerebral hemorrhage, how the University Forum was created, and how HRDI came about. The conversation also considers the consequences of placing boundaries around HRD, about how we are guided by our subconscious, and about the impact on HRD of future changes to organizations and structures.     

Exploring a theoretical foundation for HRD in society: toward a model of stakeholder-based HRD

This article explores a theoretical foundation of human resource development (HRD) that can be adopted to explain the increasing use of HRD interventions and practices in the wider context of society and the world. While there has been growing interest in and literature about the societal meaning of HRD, previous research has focused mostly on HRD practices and lacked a theoretical framework that could explain and characterize the interactions between HRD and society. Based on a review of current approaches to the HRD–society nexus, we suggest that the nexus can be better understood when complex interactions between internal and external stakeholders of an organization are recognized, and we introduce the stakeholder-based HRD (SBHRD) model as a tool for identifying the interactions between HRD and society and the characteristics of the interactions with regard to plurality, interdependency, and legitimacy. The SBHRD model carries theoretical implications of possible changes in the epistemology of HRD, pushing forward well-being as the purpose of HRD, and enlarging HRD research topics. From a practical standpoint, the SBHRD model enhances the value of social responsibilities of corporations and ethical management, enlarges the scope and beneficiaries of HRD activities, increases the opportunities of collaboration with adult education, and points to different modes of communication in practice.     

The meaning of bad news management for managers: an explorative research through metaphors

It is a known reality that managers often encounter bad news, and this study explores the question “What is the perspective of managers on bad news management?” in the context of a developing country with rapidly changing conditions. To answer this question, in-depth interviews were conducted with 32 top and middle managers. The results reveal two root metaphors about bad news management in managers’ minds. Managers focus on the past with the “lesson” metaphor and focus on the future with the “opportunity” metaphor. While managing bad news, they draw meaningful inferences from prior experiences and thus become careful and ready. After managing bad news, they have new opportunities to make their organization more mature, developed, and recovered.     

The depth metaphor and international human resource development: from theory to practice

This paper analyses the depth metaphor as a boundary object which has become integral to the transfer of neo-liberal depth-oriented approaches to HRD in global capitalism which focus on soft skills development and behavioural change. The paper uses a meta-ethnographic methodology to compare and synthesize three existing anthropological international case studies in Poland, India and South Africa with the accounts of UK-based HRD practitioners. The paper applies the theory of Nietzsche to reveal the practical difficulties of implementing neo-liberal depth-oriented approaches to HRD in different international workplace contexts. It is argued that the choices made by the organizations/senior managers regarding the use of neo-liberal depth-oriented approaches to HRD in global capitalism and the existing Foucauldian theory has not recognized these problems of implementation. The paper explores and discusses the implications of this for international HRD theory and practice.     

Talking of HRD

This paper draws upon research exploring the emergence of HRD within the British National Health Service (NHS), the aim being to investigate how HRD has been talked into being, is talked about and accomplished through talk. HRD is conceptualized as a socialand discursive construction, and as discursive action. It is argued that conceptualizing HRD as a social and discursive construction can help identify and explain changes in ways of thinking and talking about HRD. Conceptualizing HRD as discursive action can help explain and justify HRD activity, in that much of what HRD practitioners and academics ‘do’ is ‘talk’. This paper explores these concepts and introduces a typology of the discourses of training and development (T&D), HRD and strategic HRD (SHRD), labelled Tell, Sell and Gel. It is suggested that this typology is a useful analytical tool for those practising HRD, providing ameans for HRD professionals to identify and analyse, and possibly change, their practices and discourse(s). The paper introduces a way of identifying how HRD might be talked ‘about’ and theorizes how discursive activities (the talk) might be changing.     

HRD research and practice after ‘The Great COVID-19 Pause’: the time is now for bold,critical, research

ABSTRACT

The COVID-19 pandemic has disrupted life as we knew it and created an unprecedented opportunity to pause and assess ‘normal’ life and work. We have an opportunity to create a new ‘normal.’ What possibility does the chance to show up differently in our lives and work hold? The pandemic has caused significant shifts in values that will affect individuals, organizations, communities, and nations. This article challenges HRD scholars and practitioners to imagine how HRD might create a new normal through bold, critical research inquiry that interrogates exclusion, pursues organization and social justice, and creates humanly sustainable organizations and communities.     

A feminist poststructuralist analysis of HRD: why bodies,power and reflexivity matter

A burgeoning amount of scholarship has attempted to unravel critical approaches to investigating human resource development (HRD). There are limited critiques, however, of gender, diversity and the intersections of these deliberations within HRD theorizing. Adopting a feminist poststructuralist approach, this paper advances critical understandings of HRD by challenging epistemological and dominant theorizing in HRD. The author examines what it means when HRD writings are said to be gendered; how the political and processual dynamics of doing HRD can be understood; how the differences for doing gender, doing HRD and embodying HRD can be unravelled; and how feminist modes of inquiry can engender the value of embodied reflexivity. Weaving together literature strands from gender and education, gender and organization, and women's studies and feminist writings, the paper provides a foundational framework for how HRD scholars can re-imagine new knowledge and inject notions of the feminine and difference in HRD writings. The analysis focuses on three interrelated areas and their implications for feminist critique: the importance of examining language and discourse in HRD; the performing body in HRD; and, finally, feminist embodied reflexivity. It is argued that the HRD scholarly community should consider critical modes of inquiry to refresh and renew HRD theory building, specifically that we should examine conceptualizations of the feminine and difference in HRD writings in order to aid transformational practice.     

Figures of grief: metaphors from a bereavement writing group

In a community-based bereavement writing group, patterns of metaphor emerged and helped the group members identify and deal with particularly challenging aspects of death and grief, including taboo subjects such as abuse and suicide. The metaphors show how a bereavement writing group functioned to address the needs of people coping with different kinds of grief effectively and efficiently. Analysis of the specific metaphors suggests why figurative language enabled the group to bond quickly and strongly, delve into the complex emotions death elicits, and integrate experiences of loss and grief safely and productively. The patterns of metaphors the group produced in their writing about death and grief are discussed in terms of bereavement processes, and the topics the group used to elicit the figures of speech are presented for further refinement and use.     

A more radical human resource development: the time is now

The world is changing and so must human resource development (HRD). A cursory review of the scholarship in the four journals sponsored by the Academy of HRD revealed less than 10% of our discipline’s research explicitly focuses on the experiences of women, LGBTQ (lesbian, gay, bisexual, transgender, and queer) people, millennials, people of colour, or immigrants and expatriates, and yet we know these groups have an increasing presence and impact on our organizations. The purpose of this essay is to amplify a call to action for radical change and to reiterate the imminent need for HRD to shift agendas in order to keep up.     

Approaches to HRD in Russian IT-companies in the period of economic crisis

Economic crisis differently impacts on the decisions of companies how to manage human resource development (HRD) initiatives. For the IT sector, intellectual capital becomes a core source of sustainable competitive advantages where HRD is seen like a tool to develop the internal stock of human capital. This article explores the approaches to HRD used by Russian IT-companies during the crisis. On the basis of the conceptual debates regarding the necessity to invest more in HRD programs even in the crisis conditions and our own empirical research, we tried to find out what happened with HRD costs during the crisis and what was the relationship between HRD costs and company’s performance during the crisis in Russian IT-companies. We conclude that Russian IT-companies perceive the value of HRD programs; hence, the most innovative-active and fast developing IT-companies prefer to constantly invest more in HRD initiatives. In crisis conditions, we recommend them to develop and implement more internal training programs.     

Is HRD in need of an ethics of care?

Human Resource Development (HRD) operates within competitive global environments and the changing expectations of societal moral values, which can be in conflict with organizational values, performance, and profit. These are underpinned by the unquestioning acceptance and ‘orthodoxy’ of free‐market economics, legalism, and codes of conduct that result in a lack of ethical analysis within HRD practice. In response to the forgoing, it will be argued that the ethics of care that espouses the values of human relationships, empathy, dignity, and respect is a legitimate approach to free-market lead ethical rule-based rationality that is often presented as the de facto position for HRD professional practice. It presents the ethical debates in which HRD operates within, before arguing for the ethics of care. Three case examples from practice are offered illustrating how HRD practice might respond through the lens of an ethics of care. Reflections and implications for HRD in the form of objections and responses are considered. It concludes that HRD professionals are faced with many difficulties when making decisions, and that the ethics of care offer is an alternative perspective for HRD practitioners.     

Theory Development in Operations Management: Extending the Frontiers of a Mature Discipline via Qualitative Research

This invited paper discusses theory development in operations management. Many stellar researchers have made excellent contributions to theory development in our field. Operations management is a maturing discipline. Recently, theory driven empirical research has become common in top‐tier journals in our field. Impelled by this trend and due to the path dependency of research, in general, researchers have examined operations phenomena using theories from management and organizational science. How do we extend the frontiers of knowledge in our maturing discipline? How do we develop theories within the field of operations management? In examining some of the seminal ideas that have shaped our field, a common characteristic is that they relied on observational studies and conceptual reasoning. Is it time for us to stress the usefulness of qualitative research methods in our field? Could this lead to an intellectual renewal in our field and extend the frontier of a maturing discipline? This paper explores these questions and advances the notion that qualitative analysis needs to be emphasized more than it has been in recent past. This paper is meant to provoke discussion among empirical researchers in operations management.     

The Merit and Mischief of Metaphor: A Reply to Gioia, Schultz and Corley

Gioia, Schultz and Corley have vigorously, yet falsely, attacked the method of metaphor use that I outlined on paradigmatic, ideological and political grounds. Responding to their chief accusations, this reply to their article reiterates the merit of the suggested method for using metaphors and reflects upon its application to the 'organizational identity' metaphor.