Cooperation and Knowledge Transfer within Buyer–Supplier Relationships: The Moderating Properties of Trust,Relationship Duration and Supplier Performance*

This paper examines the effect of relational factors on knowledge transfer within strategic buyer–supplier exchange. Prior research examining inter‐firm knowledge transfer has focused almost exclusively on horizontal forms of governance such as strategic alliances and joint ventures, whilst research on vertical forms, such as buyer–supplier relationships, is limited. We test the effect of four important relational properties: cooperation, trust, relationship duration and supplier performance. Quantitative data, gathered from 104 UK manufacturing firms in eight industry sectors, are used to analyse the hypothesized relationships through a moderated hierarchical regression model. Our study provides support for the importance of considering relational factors in the transfer of knowledge at the inter‐organizational level. In particular, the results indicate that knowledge transfer is positively influenced by the extent of cooperation, but that this relationship is moderated by the level of trust and the performance of the supplier firm. Managerial implications for these findings and future directions for research are then offered.     

联盟控制方式对伙伴知识获取的影响研究:来自我国医院间联盟的证据

越来越多的组织依赖于战略联盟作为知识获取的平台,但理论研究对于不同类型的联盟控制方式如何影响伙伴知识获取仍然关注不足。本文采用一般组织理论分析方法,探讨正式的契约控制和非正式的信任机制对伙伴知识获取的直接与交互作用。来自国内190家联盟医院的数据分析表明,善意信任、能力信任促进了伙伴的知识获取,而契约控制与知识获取间呈现先增强后减弱的非线性关系。此外,有关交互效应的统计结果表明,善意信任与契约控制在促进伙伴知识获取的过程中相互替代,而能力信任与契约控制则互为补充。     

Motivations for Environmental Alliances: Generating and Internalizing Environmental and Knowledge Value

Environmental alliances are a common response to societal sustainability demands. In environmental alliances, firms collaboratively exploit and explore environmental technologies to address market opportunities while simultaneously generating positive environmental impacts. A striking idiosyncrasy is that in addition to economic value, environmental alliances generate two types of external value: environmental value from positive effects on air, water, land and biodiversity, and knowledge value from innovations in environmental technologies. Research on motivations for environmental alliances is dispersed and underdeveloped compared to the well‐established literature on motivations for strategic alliances that emphasize economic value. This study therefore develops a classification of motivations for environmental alliances by combining the literature on strategic alliances and that on environmental and knowledge value. The resulting classification includes motivations for environmental alliances to generate environmental and knowledge value as well as motivations to create economic value by internalizing environmental and knowledge value. A systematic review of 123 articles on environmental inter‐firm alliances identifies specific motivations to populate the new classification. We show that alliance partners are motivated to share sustainable resources, reduce sustainability risk, respond to stakeholders or invest in specific sustainable assets to generate external value. They collaborate to reduce costs or enhance competitive advantage, reputation or legitimacy to internalize external value. The resource‐based view, resource‐dependence view, institutional theory and transaction cost economics have not previously distinguished between motivations to generate and internalize external value. We extend their area of application from strategic alliances to environmental alliances, and thus beyond the exclusive pursuit of economic value.     

联盟企业的战略导向与知识获取——控制机制使用的中介与干预作用

探讨了联盟企业的控制机制使用对于其战略导向与知识获取间关系的中介与干预作用.目的在于揭示不同控制机制使用对于联盟企业的战略导向与知识获取间关系的影响效果及作用机制.通过对389家联盟企业的实证研究发现,信任控制是市场导向与知识获取的中介变量,也是企业家导向与知识获取的正干预变量;契约控制是企业家导向与知识获取的中介变量,却不是市场导向与知识获取的负干预变量.该项研究结论对于发展战略联盟管理文献、促进联盟企业的知识获取具有重要的理论价值与实践指导意义.     

基于知识创造和知识溢出的R&D联盟的动态模型

本文通过对R&D联盟中企业间知识创造和知识溢出的分析,给出了知识存量的一般表示方法,并将参与企业的知识投入和开放水平视为内生变量,构造了知识联盟R&D两阶段的非合作动态博弈模型,提出了在对称的情况下纳什均衡存在并有唯一解的条件,分析了知识投入和知识开放水平在联盟不同时期对企业均衡利润的影响,并通过案例对部分命题提供佐证。最后,在模型假设和模型思想方面进行了一些简单探讨。     

Managing Instability in Cross-Cultural Alliances

Cross-cultural alliances and the global reach that they can offer would appear to be the strategic answer to companies’ international ambitions. Yet many alliances are doomed to failure because of tensions between the partners. This paper takes a case study approach to explore why instability can emerge in cross-cultural ventures. The examples involve two Japanese joint ventures with local partners in the UK and in Malaysia. The authors find that key factors affecting stability are trust, conflict and dependence. The relative importance of these factors varies according to partner nationality: the main driver for joint venture stability for the Japanese is trust; for the British it is dependence; while in the Chinese Malaysian’s case both trust and dependence are important.     

Communities, alliances, networks and knowledge in multinational firms: A micro-analytic framework

We develop a model of the micro-process of knowledge acquisition, dissemination, and application in the networks of alliances that have become important sources of external knowledge for multinational firms. Based on the concept of communities of practice as sources of highly tacit know-how, this model addresses the use of alliances with local partners to acquire tacit knowledge on a sub-unit level and to then share this knowledge throughout the firm via an internal network of community-level alliances. We suggest that the supposed advantage of multinational firms in accessing and reconstituting knowledge from widely spread sources is composed of multiple micro-processes at sub-unit levels, and therefore much more complex than usually presented.     

Competition,formal governance and trust in alliances: An experimental study

We study the role of alliance governance in the behavior of partners in alliances with different degrees of competition. Using data from a lab experiment on 1,009 alliances and 31,662 partners' choices, we explore whether and how alliances succeed in different competitive scenarios, contingent on the use of formal governance mechanisms (termination clauses) and the number of partners in the alliance. We find that trust, an informal governance mechanism, emerges as a complement to formal governance in order to establish success in our experimental alliances, especially when competition is high. In particular, we document the significance of “trust-building” in initial stages and “trust repair” in later stages of our experimental alliances.     

The Role of Trust and Contractual Safeguards on Cooperation in Non-equity Alliances

Because partners may behave opportunistically in alliances, contractual safeguards or trust between partners are necessary for successful outcomes. However, it remains controversial whether safeguards and trust substitute or complement each other. Drawing on transaction cost theory, this study conceptualizes both contractual safeguards and trust as important control mechanisms in non-equity alliances, and develops a model that relates contractual safeguards and trust to cooperative outcomes. We test our hypotheses with data collected from 233 architect-contractor partnerships in Hong Kong. The results show that the relationship between contractual safeguards and cooperative outcomes depends on both the level and type of trust.     

团队内社会网络质量、工作竞争对团队成员知识转移的影响研究

本研究以团队为对象,考察了在正式的工作关系背景下,当团队成员间存在工作竞争时,团队内社会网络对知识转移的影响.研究认为,反映社会网络质量的网络信任会促进团队内知识转移,而网络认知信任和网络情感信任对团队内知识转移具有不同的作用,其中网络情感信任的影响要强于网络认知信任.工作竞争具有调节这种影响的作用,并且对网络认知信任和情感信任的调节程度会有所不同.研究对所提假设进行了实证检验,并对结果进行了进一步解释,旨在进一步剖析知识活动的规律,从而为企业有效的管理知识提供指导.     

Coping with Diversity in Alliances for Innovation: The Role of Relational Social Capital and Knowledge Codifiability

Alliances are increasingly considered a key element for innovation, especially in knowledge‐intensive firms. While this is true, the mere membership to alliances does not explain innovation performance, and thus the alliance's characteristics that determine high performance must be examined. This research address the question of how the diversity of partners in a certain alliance for innovation affects innovation performance, and how this influence can be moderated by certain characteristics, such as the relational dimension of social capital and the type of knowledge shared among partners. The empirical analysis of a sample of 90 biotech companies shows that there is an inverted U‐shaped relationship between alliance partner diversity and innovation performance and confirms the positive moderating effects of relational social capital and knowledge codifiability. These findings contribute to the current research on alliances for innovation by providing empirical evidence on why some alliances perform better than others. Also, the results suggest that the study of alliance partner diversity, as a determinant of alliance performance, should not be addressed in isolation.     

Knowledge Management in Strategic Alliances: A Review of Empirical Evidence

Knowledge‐related and organizational learning processes in alliances have received much attention throughout the last 25 years. The field has generated a rapidly growing body of empirical evidence on how knowledge is managed in alliances. However, the sphere is highly complex, fragmented, incoherent, and heterogeneous in terms of the theoretical approaches applied. This paper presents an integrative and organizing framework for the empirical literature on knowledge management in strategic alliances. It illustrates how the knowledge management outcomes of knowledge creation, transfer and application are determined by four distinct sets of factors: knowledge characteristics, partner characteristics, partner interaction, and active knowledge management. Based on this framework, this review analyses and integrates empirical evidence in order to identify where findings converge and where results conflict. So far, research has focused strongly on singular interrelations between these four sets of factors and the transfer of knowledge. Conversely, the questions of how knowledge is created, retained, retrieved and applied and how the interplay of the different factors affects knowledge management in strategic alliances remain widely unexplored. The review concludes with a summary of the current state of the art in empirical research and discusses some promising avenues for future investigation.     

技术联盟知识转移激励模型及其实证

在分析技术联盟知识转移特征基础上,运用委托代理理论构建技术联盟知识转移激励模型,并提出相关研究假设,以技术联盟中知识转移方企业为研究对象,采用问卷调查方法,探讨信息不对称情况下知识转移方特质和外部不确定性对激励的影响以及知识转移方努力水平的影响因素,使用SPSS 16.0对问卷进行信度和效度分析,运用线性回归统计方法验证研究假设。研究结果表明,在知识转移方特质中,努力对产出的影响程度与激励呈正相关关系,知识转移方的风险规避度与激励呈负相关关系,外部不确定性对激励的影响不显著;知识转移方努力水平的影响因素中,知识价值与知识转移方的努力水平正相关,努力对产出的影响程度与知识转移方的努力水平显著正相关,显性激励与知识转移方努力水平的相关关系不显著。     

人的知识来源模型以及获取和传递知识过程的管理

对每个人来说如何有效地获取知识和传递知识都是非常重要的问题。长期以来,除了正规教育以外,人们将获取知识和传递知识视为一种自然行为而没有将其作为一个专门问题来系统研究。作者认为,人获取知识和传递知识的过程实际上是可以被管理的。本文提出了人的知识来源模型(体验法、交流法、解读法、反思法)和四种方法的实施要点,以提高人获取和传递知识的效率和效能。然后基于知识来源模型提出了人获取知识和传递知识过程的管理方法。     

Leveraging tacit knowledge in alliances: The importance of using relational capabilities to build and leverage relational capital

Effectively managing existing tacit knowledge stocks and transferring knowledge between partners contributes to firm capabilities that allow them to differentiate their goods and services from those of their competitors. Because it also helps them to provide greater value to customers, it contributes to the development of a competitive advantage. In highly competitive industries, firms need to focus on proactively managing their knowledge resources to ensure survival. However, the knowledge management process is at times complex especially because of the difficulty involved in conveying tacit knowledge. Due to its latent potential for enabling firms to achieve potential competitive advantage, how firms utilize and transfer stocks of tacit knowledge requires enhanced understanding. In specific, we explain how firms use relational capabilities to build relational capital with partners. In turn, relational capital facilitates the transfer of tacit knowledge between collaborating partners. We develop several propositions regarding the factors likely to influence the transfer of a firm's tacit knowledge resources in strategic alliances. The importance of social capital's relational dimension, relational capital, in this process is highlighted.     

产业集群网络演化中知识转移研究

基于信任与合作博弈构建了产业集群网络演化模型,并建立了知识转移模型,在此基础上,研究了交易关系型产业集群、混合型产业集群以及过度嵌入型产业集群网络演化过程中知识转移特征。模拟分析表明:在此3种产业集群网络演化过程中,交易关系型集群中知识增长速度最高,过度嵌入型集群中知识增长速度最低,而且随着时间的推进产业集群增长速度在降低;通过扩大产业集群网络规模、提高产业集群中行为主体吸收能力以及提高知识转移率,均可提高产业集群知识增长速度;在知识转移率较小时,只有大幅度提高知识转移率,其对产业集群知识增长速度提升效果才明显。     

Learning and Knowledge Transfer in Africa-China JVs: Interplay between Informalities,Culture, and Social Capital

This study examines 29 Africa-China JVs from 12 African countries to explore the ways in which African partners gain knowledge and learn from their Chinese counterparts. Based on the perspectives of social capital, cultural difference, and informalities, we analyze the strategies, behaviors, and tactics employed by Africans both at the individual and at the organizational levels to gain knowledge within JVs. By using a multiple case study method with semi-structured interviews, we find that African partners actively take advantage of multiple cultural and social capital-related factors to support learning. Africans often use informal, even clandestine, mechanisms to manage cultural differences and build trust in order to gain knowledge. Theoretically, the structural, relational, and cognitive aspects of social capital are found to be important in exploiting opportunities through informal actions and the creation of informal contexts more conducive to learning and knowledge transfer. The presented findings provide new insights into knowledge-seeking JVs, particularly in the Africa-China context, because they propose a not-yet-explored perspective that explains learning through the exploitation of informalities.     

Conditions for successful strategic alliances in the food industry

This paper focuses on strategic fuzzy alliances (SFAs) and the role of trust in business-to-business relationships. First, a theoretical model of governance choice involving strategic alliances is developed, integrating the Shapiro, Sheppard, and Cheraskin (1992) taxonomy of trust into a neoinstitutional framework. Second, this model, based on transaction theory, is then used to generate necessary and sufficient conditions for trust-based agreements. The third component of this paper is an empirical model, which tests the above theory. Finally, managerial implications from the results are discussed.     

控制,吸收能力与知识转移——基于离岸IT服务外包业的实证研究

离岸IT服务外包是一个知识密集过程,从海外客户到国内供应商的有效知识转移是成功的关键。然而,针对客户的不同控制模式和供应商的吸收能力对显性和隐性知识转移的不同影响,以及这两种知识转移对绩效影响的实证研究还极其有限。本文基于一项问卷调查,发现客户的正式控制对显性知识转移的影响比非正式控制的作用更强。隐性知识转移比显性知识转移更依赖于供应商的吸收能力,显性知识转移对隐性知识转移有积极促进作用。研究还显示,正式控制对离岸IT服务外包绩效有直接影响,但知识转移对外包绩效的影响并不显著。     

人际信任对知识转移的影响机制:一个整合的框架

如何促进知识在组织中有效转移,已成为众多企业管理者和理论研究人员关注的热点。本文对相关研究文献的观点进行综合分析,将人际信任对知识转移产生促进作用的途径(提高知识转移的意愿和降低知识转移的难度)和作用的方式(直接作用和间接作用)作为两个不同的维度,构建了一个逻辑框架。该框架揭示了人际信任是通过四种不同类型的作用模式来促进知识转移的。通过对这四种作用类型的成因与产生条件的分析,本文将过去各种孤立存在的观点联系起来,从而为人们理解、研究人际信任如何促进知识转移提供了一个新的视角。