Die Supervision auf dem Weg zur Profession? Professionalisierung im Spannungsfeld zwischen Expansionsbestrebung und Selbstbescheidung

In contrast to the general trend of deprofessionalization, supervision has established some criteria for professions during the last twenty years: wide ranges of quality standards, standardized educational programs, professional ethics etc. This development toward this trend needs explanation. It is argued, that the approach of the development of profession could be successful, because supervision became a successful “parasite” of its “host” social work. The introduction of supervision in social work, however, was responsible for the introduction of coaching as a new profession in the area of organizational consulting. The question is which effects the expansion of supervision towards team and organizational development will have on the establishing of its further professionalization. There appears to be some tendencies toward the idea that supervision will become a part of the development of professionalization as the “perfect nanny of organizations”.     

Resilience: A Review Using a Grounded Integrated Occupational Approach

Resilience, the ability to adapt to adversity and endure job demands, is growing in prominence in the management literature with limited regard to occupational influences. Often examined at the individual level with fragmented conceptualizations, it can be a trait, capacity, or a process. We conduct a review of (1) management studies and (2) content from O*NET for 11 occupations and disciplinary studies taking a grounded approach to synthesize themes to develop an integrated occupational resilience framework. Our review suggests that resilience is individually and occupationally determined as part of a multi-level system. Our review shows that specific occupational tasks and contextual demands imply different connotations of what exactly “resilience” means and how contexts may constrain or foster resiliency. Occupational resilience involves (1) multiple conceptual strands related to accessing resources (trait, capacity, and processes); (2) positive and negative triggers that are occupationally distinguished; (3) different resilience types (cognitive, emotional, and physical) that vary in need, breadth, and importance across occupations; (4) a dynamic phenomenon that occurs within and across career stages; (5) both content-general, and job-specific occupational tensions; and (6) work and nonwork domains. Multi-level occupational-specific and comparative studies, adaptive performance and risk taking across the work–nonwork interface are highlighted areas for future research.     

The Professional,the Personal,and the Ideal Worker: Pressures and Objectives Shaping the Boundary between Life Domains

Abstract

Both scholarly literature and popular accounts suggest that modern organizational practices have moved toward encouraging employees to “integrate” or blur the boundary between their personal and professional domains, for example, through self-disclosure at work, company-sponsored social activities or providing on-site child care. Concurrently, an ideology underlying U.S. professional norms discourages integration practices such as referencing non-work roles during workplace interactions, expressing emotions in the workplace, and/or displaying non-work-related items in workspaces. In this review, we posit that these two norms firmly coexist because they differentially serve two objectives corresponding to the parallel bodies of research we examine: one addressing boundary management as a tool for handling role responsibilities, and the other considering boundary management as a tool for shaping workplace identity and relationships. Specifically, we posit that segmenting personal and professional domains facilitates the management of role responsibilities, whereas integration is more beneficial for managing workplace identity and relationships. Furthermore, both objectives serve the “ideal worker” imperative of work primacy. We identify key contingencies that help us to further understand existing research findings, and prompt future research directions informing theories for understanding the attractiveness and efficacy of different personal–professional boundary management strategies for both organizations and individuals.     

Organizational Identity Formation and Change

Theory and research concerning organizational identity (“who we are as an organization”) is a burgeoning domain within organization study. A great deal of conceptual and empirical work has been accomplished within the last three decades—especially concerning the phenomenon of organizational identity change. More recently, work has been devoted to studying the processes and content associated with identity formation. Given the amount of scholarly work done to date, it is an appropriate time to reflect on the perspectives, controversies and outcomes of this body of work. Because organizational identity change has received the preponderance of attention, we first review that extensive literature. We consider the conceptual and empirical work concerning the three putative “pillars” of identity (i.e. that which is ostensibly central, enduring, and distinctive). We devote particular attention to the most controversial of these pillars—the debate pitting a view that sees identity as stable over time (a position we term as the “enduring identity proposition”) and a contrasting stance that sees identity as more changeable (the “dynamic identity proposition”). Following our review of the identity change literature, we next take up a review of the notably smaller compendium of work on identity formation. We consider the conceptual and empirical work devoted to studying the external influences on, as well as the internal resources used, to fashion a nascent identity. Finally, we discuss in more depth the controversies associated with the pillars of identity, assess the four prevalent views on organizational identity (the social construction, social actor, institutionalist, and population ecologist views), assimilate the research on both identity formation and change, and consider the prospects for future work on both phenomena.     

From Rocking the Boat to Wagging the Dog: A Literature Review of Subsidiary Initiative Research and Integrative Framework

This literature review on the topic of subsidiary initiatives discloses a certain lack of conceptual clarity concerning the phenomenon. After providing an overview of the research field, the paper applies a conception of entrepreneurship inspired by Schumpeter (1912) as a basis for refining our understanding of just what a subsidiary initiative is and of the different kinds of subsidiary initiative. A framework is developed with a view to the current and anticipated growing importance of highly populated countries like China and India which are bound to raise the MNC-internal profile and weight of subsidiaries serving these national mega-markets. The framework distinguishes between organizational disequilibrium and market disequilibrium as a way to classify different types and different degrees of subsidiary initiative. It is argued that prior conceptions of subsidiary initiative in practice reveal a bias towards organizational disequilibrium and tend to overlook important MNC subsidiary initiatives involving market disequilibrium, generally neglecting the entrepreneurial dimension that Birkinshaw (1997) associated with the term when he initiated this research stream. Metaphorically speaking, although Birkinshaw was always clearly interested in MNC subsidiary initiatives that “wag the dog,” most follow-up research examines initiatives that merely “rock the boat.” Our framework helps capture the distinction and anticipates more dog-wagging by MNC subsidiaries in the future.     

All Things Great and Small: Organizational Size,Boundaries of the Firm,and a Changing Environment

Abstract

Research findings have established a relationship between organizational size and a substantial set of organizational outcomes, resulting in size's distinction as “perhaps the most powerful explanatory organizational covariate in strategic analysis”. We draw on the theory of the firm to provide a theory-driven definition of firm size and as a framework to organize the diverse research on firm size. We examine studies over the last 20 plus years since the last review of research on organizational size that have expanded our understanding of the advantages and disadvantages of larger firms, the environmental factors that have changed the merits of firms relative to markets, the managerial bias to pursue growth, and the most recent findings on the performance implications of organizational size. In doing so, the review provides extensions to our understanding of the theory of the firm, by integrating contingency theory, the resource-based theory of the firm, leadership theories, and the knowledge-based view of the firm. In addition, based on an extensive review of the measurement methodologies for the most common control variable employed by strategy scholars, this review outlines a rich and robust set of opportunities for future research to explore the nature of organizational size and its effects.     

The Visual Dimension in Organizing,Organization, and Organization Research: Core Ideas,Current Developments,and Promising Avenues

With the unprecedented rise in the use of visuals, and its undeniable omnipresence in organizational contexts, as well as in the individual's everyday life, organization and management science has recently started to pay closer attention to the to date under-theorized “visual mode” of discourse and meaning construction. Building primarily on insights from the phenomenological tradition in organization theory and from social semiotics, this article sets out to consolidate previous scholarly efforts and to sketch a fertile future research agenda. After briefly exploring the workings of visuals, we introduce the methodological and theoretical “roots” of visual studies in a number of disciplines that have a long-standing tradition of incorporating the visual. We then continue by extensively reviewing work in the field of organization and management studies: More specifically, we present five distinct approaches to feature visuals in research designs and to include the visual dimension in scholarly inquiry. Subsequently, we outline, in some detail, promising avenues for future research, and close with a reflection on the impact of visualization on scientific practice itself.     

Work–Life Balance and Parenthood: A Comparative Review of Definitions,Equity and Enrichment*

This review investigates the problems of definition and inequity with which the literature on parenthood and work–life balance is beset. It analyses research trajectories first within the established disciplines of organizational psychology and the sociologies of work and family practices, and then within the newer field of management studies. Gender, class and difference are singled out as troubling themes, especially in relation to fathers and impoverished parents. A tendency towards mono‐disciplinarity is observed within organizational psychology and sociologies of work and family practices. The review offers explanations for the historic but narrow definition within organizational psychology and sociologies of work and family practices of work–life balance as affecting mainly heterosexual dual‐career parent couples. The authors show how this narrow definition has led to inequities within research. They further identify as limiting the definition of work–life balance to be always ‘problematic’, rather than enriching, among employed parents. Consequently, a three‐factor framework is recommended, through which future studies may address the problems of definition and equity in work–life balance literature, including: a broader definition of work–life balance to include marginalized parents; the defining of parenting and employment as potentially life‐enriching; and a commendation of the transdisciplinary approach within management studies as poised to move debate forward.     

Industrial Safety and Utopia: Insights from the Fukushima Daiichi Accident

Feedback from industrial accidents is provided by various state or even international, institutions, and lessons learned can be controversial. However, there has been little research into organizational learning at the international level. This article helps to fill the gap through an in‐depth review of official reports of the Fukushima Daiichi accident published shortly after the event. We present a new method to analyze the arguments contained in these voluminous documents. Taking an intertextual perspective, the method focuses on the accident narratives, their rationale, and links between “facts,” “causes,” and “recommendations.” The aim is to evaluate how the findings of the various reports are consistent with (or contradict) “institutionalized knowledge,” and identify the social representations that underpin them. We find that although the scientific controversy surrounding the results of the various inquiries reflects different ethical perspectives, they are integrated into the same utopian ideal. The involvement of multiple actors in this controversy raises questions about the public construction of epistemic authority, and we highlight the special status given to the International Atomic Energy Agency in this regard.     

Chemicals,companies, and countries: The concept of diffusion in management research

In the field of organizational behavior, the term “diffusion” has come to be implicitly paired with the concept of innovation and a peculiar set of conceptual choices. We explore how this came about, and examine the evolution of the concept “diffusion” from its inception in the English language through its use in the natural and social sciences to its current meaning in organizational research. A sensemaking perspective on researchers’ cognition helps us explain the changing meaning of the concept, and alerts researchers to the subtle but far-reaching effects of revisions in a field's conceptual language. Even though the field of organizational studies ostensibly treats diffusion as a neutral phenomenon, it implicitly narrates diffusion as a mechanical and positive process that should be welcomed and encouraged. The implications of this reframing become even more important with the increasing focus on innovation in recent diffusion studies. The diffusion of new products among consumers and the diffusion of market institutions around the world are things of a rather different nature and consequence, but treating them as implicitly equivalent “innovations” that “diffuse” naturalizes and hence legitimates them. We conclude by noting implications of our findings for exploring the evolution of meaning for other concepts, and their utilization in research on organizations.     

The shifting landscape of LGBT organizational research

Over the past generation, sexual minorities—particularly lesbian, gay, bisexual, and transgender (LGBT) persons—have gained increased visibility in the public arena. Yet organizational research has lagged behind in recognizing and studying this category of organizational members. This article offers a critical review of this growing body of research. More specifically, we identify and discuss four dominant scholarly frames that have informed LGBT organizational research from the late nineteenth century to date. The frames include a “medical abnormality,” “deviant social role,” “collective identity,” and “social distinctiveness” view of sexual minorities. We argue that these frames have profoundly shaped the scope and range of organizational scholarship devoted to sexual minorities by showing that scholars using such contrasted frames have been drawn to very different research questions with respect to sexual minorities. We document and discuss the main and contrasted questions asked within each of these frames and show how they have both enabled and constrained LGBT organizational research. We conclude by calling for more attention to the frames organizational scholars adopt when studying sexual minorities, but also for more research on both minority and majority sexual orientations in organizations.     

The Meaning,Antecedents and Outcomes of Employee Engagement: A Narrative Synthesis

The claim that high levels of engagement can enhance organizational performance and individual well‐being has not previously been tested through a systematic review of the evidence. To bring coherence to the diffuse body of literature on engagement, the authors conducted a systematic synthesis of narrative evidence involving 214 studies focused on the meaning, antecedents and outcomes of engagement. The authors identified six distinct conceptualizations of engagement, with the field dominated by the Utrecht Group's ‘work engagement’ construct and measure, and by the theorization of engagement within the ‘job demands–resources’ framework. Five groups of factors served as antecedents to engagement: psychological states; job design; leadership; organizational and team factors; and organizational interventions. Engagement was found to be positively associated with individual morale, task performance, extra‐role performance and organizational performance, and the evidence was most robust in relation to task performance. However, there was an over‐reliance on quantitative, cross‐sectional and self‐report studies within the field, which limited claims of causality. To address controversies over the commonly used measures and concepts in the field and gaps in the evidence‐base, the authors set out an agenda for future research that integrates emerging critical sociological perspectives on engagement with the psychological perspectives that currently dominate the field.     

Routines Revisited: Exploring the Capabilities and Practice Perspectives

Organizational routines, repetitive patterns of interdependent organizational actions, have been investigated through the lens of capabilities, rooted in organizational economics, and the lens of practice, grounded in organization theory. The former approach emphasizes the “what” or “why,” while the latter emphasizes the “how.” In this review, we summarize both of these literatures and explore recent empirical studies in each stream, identifying common themes. In particular, we compare and contrast how each perspective incorporates the effects of individual actors, tacit knowledge, ambidexterity, and context specificity. We find that the two streams of work have distinct trajectories and strengths, but elements of each can be complementary to developing a more holistic understanding of organizational routines.     

Measuring exposure to bullying at work: The validity and advantages of the latent class cluster approach

Abstract

This paper addresses the construct and predictive validity of two methods for classifying respondents as victims of workplace bullying. Although bullying is conceived as a complex phenomenon, the dominant method used in bullying surveys, the operational classification method, only distinguishes two groups: victims versus non-victims. Hence, the complex nature of workplace bullying may not be accounted for. Therefore a latent class cluster approach is suggested to model the data, which was obtained by using the Negative Acts Questionnaire (NAQ) administered to employees in Belgium (n=6,175). Latent class modelling is a method of analysis that does not appear to have been used in occupational health psychology before. In this study, six latent classes emerged: “not bullied,” “limited work criticism,” “limited negative encounters,” “sometimes bullied,” “work related bullied,” and “victims.” The results show that compared to the traditional operational classification method, the latent class cluster approach shows higher construct and higher predictive validity with respect to self-assessments and indicators of strain and well-being at work. The consequences of these results for theory, future research, and practice are discussed.     

Strategic leadership in organizational crises: A review and research agenda

Of all actors involved in managing an organizational crisis, strategic leaders play a particularly central role. However, the growing scholarship on the impact of strategic leaders in crisis situations is characterized by a high degree of fragmentation, considerably hindering the generation of parsimonious theory and practically useful insights. To address this issue, we conduct a systematic multidisciplinary literature review that spans the research streams on strategic leadership and organizational crises. For each type of strategic leader—Chief Executive Officer (CEO), top management team, and board of directors—we identify the different applied theoretical lenses and highlight commonalities and differences between studies and their insights. We use our review to derive an integrative conceptual framework that guides future research. Our exploratory review unveils that, while each type of strategic leader plays a significant role in a crisis context, the perspectives taken and the resulting evidence vary: as for the CEO, research focuses on social evaluations—for instance, based on the CEO's appearance—as well as agency-theoretic considerations—particularly, financial incentives. Regarding the top management team, research mostly adopts a managerial and organizational cognition lens, focusing on characteristics such as personality and human capital. Lastly, for the board of directors, agency-theoretic considerations again dominate the scholarly conversation, especially studies of board independence. Overall, we review and organize a rich but patchy research landscape, and we derive ample opportunities for novel theoretical and empirical inquiries into strategic leaders and their role in managing organizational crises.     

Something Old,Something New?: Competing Logics and the Hybrid Nature of New Corporate Professions

The professionalization of certain management occupations, such as project management and human resource management, has been neglected in recent debates on professions, which instead focus upon the deregulation of collegial professions or the failure or unwillingness of new expert occupations to professionalize. Project management represents one of a handful of ‘management professions’ which confound this interpretation, explicitly pursuing a ‘corporate professionalization’ project with some degree of success. This paper focuses on the strategic activities of the principal British professional association in this field, the Association for Project Management (APM), as it negotiates a path between exploiting established sources of legitimacy and exploring a novel conception of professionalism. In the process, the association manipulates collegial and corporate logics of professionalism, in terms of its relationships with key stakeholders, its global orientation, its knowledge base and strategies of occupational closure. Drawing on interviews with APM officials and broader documentary analysis, we analyse the conditions which have produced this hybrid model of professionalism, highlighting the pragmatic management of tensions through the combination of distinct, even contradictory, professionalization logics.     

Personality and organizational health: the role of conscientiousness

Organizational health research identifies processes through which the work environment and individual differences combine to influence both individual and organizational outcomes. This study investigated the contribution of conscientiousness to organizational health. Research in the areas of occupational stress, work performance, and organizational climate was used to develop a framework for integrating different elements of organizational health. Within this framework, the work environment was assessed by perceptions of workload and role clarity ; individual well-being was assessed by psychological distress and job satisfaction ; and behaviour important for organizational success was assessed by contextual performance. Conscientiousness was investigated within the framework using self-reports from a sample of 104 Australian employees. Conscientiousness directly influenced contextual performance but did not influence well-being or perceptions of the work environment. Conscientiousness also reduced the impact of role clarity on both psychological distress and job satisfaction. The role of conscientiousness in a comprehensive model of organizational health is discussed.     

Conceptualizing leadership with respect to its historical–contextual antecedents to power

An attempt is made here to build on the ideas and arguments presented in a recent Leadership Quarterly journal article written by Hunt and Dodge [Leadership Q. Yearly Overview Leadership 11 (2000) 435]. In their article, these authors argue that contemporary leadership researchers tend to neglect the historical–contextual antecedents of the field and as a result are developing many theories that reflect little more than a form of “academic amnesia” and “leadership déjà vu”. The importance of Hunt and Dodge's argument is reinforced through the use here of a form of deconstruction to reveal a lacuna in the leadership literature—the insufficient coverage of power, particularly at what is termed a deep structure level. With the current context of organizational change in mind, this lacuna is shown to have problematic consequences for leadership theory in general. More specifically, the increasing use of dispersed leadership strategies is shown to be particularly problematic. The article proposes a new conceptual framework that begins to address these problems and in so doing provides ideas and challenges for future research in the field.     

„Opportunity coaching“: Ein ermutigender Weg in die Coaching-Zukunft

?Opportunity coaching“ — a powerful way into coaching future This article stresses a powerful coaching approach: to work on a client’s resources, on a client’s potential improvement, oriented at a client’s future possibilities, chances and “opportunities”. Starting from a dialectic “as well as” paradigm: seeing strength and weaknesses, past and future, problems and possibilities not being mutual exclusions but parts of an holistic entity, the author elaborates core aspects and approaches of “opportunity coaching” and reports examples out of his coaching experience.