Exploring Use of Self: Moving Beyond Definitional Challenges

Use of self is a central concept throughout social work history and theory, yet no unified definition and little empirical research exist. Thus, a qualitative exploration was required. Three focus groups (n = 10) were conducted with experienced BSW educators. Participants defined use of self in the context of their students’ beginning social work practice. The findings suggest that use of self incorporates personal self qualities such as openness, self-reflectiveness, attunement to others, commitment, and emotional maturity, and results in professional capacities such as nurturing the social worker–client relationship, reflective practice, and practice wisdom. Use of self is the integration of theory and practice embodied in the social worker and enacted in the worker-client relationship.     

Using child abuse inquiries in child protection education and training

In this article the two authors describe and analyse their experiences of using child abuse inquiries in child protection education with pre-qualifying social work students, over a period of 10 years. The article addresses a range of issues, including the effects of changes in child protection policy and practice; changes in social work education; the cumulative effects of the number of inquiry reports over the past 25 years; use of particular inquiry reports to discuss issues of oppression; the importance of sensitivity to the processes of such teaching and the emotional impact on social work students. The authors, one woman and one man, are both white and in their middle years. Prior to teaching social work, both were in child care and child protection practice for many years. One author's experience of sexist oppression informs particular aspects of the content of this teaching (see article) and both authors' experiences of endeavouring to be aware of, and sensitive to, the needs of social work students as individuals and as groups, has led them to take a particular approach when using child abuse inquiry reports in educating social workers in the complex and contested field of child protection practice.     

The landscape of UK child protection research between 2010 and 2014: Disciplines,topics, and types of maltreatment

This paper draws on the results of a commissioned systematic map of UK child protection empirical research published between 2010 and 2014. It analyses current patterns in child protection research in relation to three variables – disciplinary background of authors, types of maltreatment examined, and focus of the research – and considers the relationship between these. It finds first authors' disciplines to be reliable indicators of both the focus and topic of the research, with the dominant fields of psychology, medicine, and social work addressing respectively the long term outcomes of sexual abuse, the short term outcomes of physical abuse, and the care system's response to child maltreatment. The proportion of research dedicated to specific types of maltreatment appears to depend on factors other than their real-world prevalence. Instead, definitional issues and ease of access to research participants appearing to be more influential in determining the topic of the research. UK child protection research appears to show narrow multidisciplinary interaction and little focus on preventative or ameliorative interventions. The development of a coordinated national strategy adopting an interdisciplinary approach in the design and commissioning of child protection research could help maximise research efforts by reducing duplication and potentially facilitating the emergence of more innovative directions.     

Exploring the Relations between “Soul” and “Role”: Learning from the Courage to Lead

In this article, the authors consider how participants in a year-long, transformative professional development program for public school leaders took up and/or ignored insights when they left the sanctity of the retreats and returned to work. The program, called the Courage to Lead, aims to help school leaders to reconnect their “soul” (an essential, inner self) with their “role” so that they can live and work with integrity. Drawing on insights from social practice theory and critical psychology, the authors present two case studies that show why ideas from the retreats were held tentatively in one case and embraced more fully in another. Based on the analysis of interviews with focal participants and participant observation during the professional development program, the authors found that to transfer core principles from the retreat to work, the participants needed their own personal motivations to do so as well as institutional roles that lent themselves to acting on their insights. This research contributes to our growing appreciation for the complex relations between the self and learning in social and cultural contexts.     

The Role of Supervision in Professional Development of Social Work Specialists

The professionals use social services supervision as an educational and administrative process, meant to support. Supervision is a relatively new field introduced in the Romanian social welfare institutions. The article approaches the role of supervision in the process of professional development of social workers, following a research based on Grounded theory. We conducted this research into an elite NGO, in the North-Eastern Romania, in the domain of child protection. Supervision is a social practice based on the relationship between a person with extensive professional experience and a professional effectively involved in case management. Supervision is seen as a prerequisite to quality social services organization. Effectiveness of the supervision process may be an indicator of the quality of social work practice in an organization. The data were collected through interviews of participants in the research. The interviewed subjects operate with a definition of the supervision as being a practice based on individual or group interview, formal or informal, consisting in a series of specific phases (initial, development, end). Supervision involves the establishment of professional relationships between the participants and the quality of services and training received. This definition is partially different from those in the literature.     

Social Workers’ Preparation for Child Protection: Revisiting the Question of Specialisation

Abstract

Child welfare work is a key field of practice for social work graduates and for graduates of a growing range of disciplines. In the present paper, the authors drew on a survey of 208 child welfare workers and interviews with 28 senior personnel in child and family welfare agencies to analyse perceptions of the educational preparation of social workers and other human science graduates for this field of practice. The findings indicated that child welfare workers and employers are ambivalent about the value of social work and other generic social science and human services programmes as preparation for tertiary or statutory child protection practice, which involves investigation, assessment, and intervention in child abuse and neglect. The authors argue that the social work profession must better balance generic and specialist aspects to prepare graduates for practice in specialist fields of high social work involvement, particularly in tertiary child protection work.     

Learning about child protection

Where do social workers acquire the knowledge they use in child protection work? What opportunities exist for them to access and use research? Should they bother? This paper addresses these questions using information provided by twelve local authority social workers involved in child protection work and findings from relevant research.

In a learning and work climate which appears not to encourage interest in research findings or knowledge from books generally, the paper considers both how knowledge from research might best be brought to the attention of busy workers and what are the necessary conditions for workers to develop and use knowledge in child care and protection practice.     

A description and evaluation of a social work training programme in Moldova

This article describes and evaluates one of several international social work initiatives in the countries of Central and Eastern Europe. It highlights one British university's short teaching programme in the former Soviet, but now independent, Republic of Moldova. Participants came from four Moldovan universities, non-governmental organisations and government ministries. They spent 2 weeks, funded by the local UNICEF office, with British and Romanian colleagues exploring the development of social work teaching and practice. The programme focused on child and family social work. Subject areas included theories of child development, research studies of child placement and family support, and relevant social policy determining social work practice in areas such as child protection and adoption. The teaching sessions were delivered via a range of lectures, seminars, discussion groups and practical exercises. The presenters learnt much from the evaluations of the participants about the potential effectiveness of such international teaching programmes. Learning opportunities were maximised by sound preparation and review by the presenters, interim evaluations by the participants and the extensive translations of teaching materials. Successful outcomes were underpinned by ongoing efforts to apply and contextualise the teaching methods and content to the traditions, experiences and needs of the Moldovan participants.     

Can a Munro-Inspired Approach Transform the Lives of Looked after Children in England?

This discussion paper will examine the lessons from the Munro Review relevant for looked after children. Although the Munro Review focuses on child protection, we will argue that some of its key principles have relevance for understanding looked after childhoods. The Munro Review provides an analysis of the current state of the child protection system, challenging bureaucratised practice and arguing for a reclaiming of professional social work identity, knowledge and understanding. There are three key principles of the Munro Review that this paper will focus upon. The first two are the recognition that risk cannot be eradicated and the bureaucratisation of practice is an inadequate response to the demand for public accountability. The third principle is that ethical integrity lies at the heart of services for children in public care. The key message of this paper is that a Munro approach can transform looked after childhoods. However, the current ‘child protection’ model of social work in England may prevent this shift in social work practice.     

Lay and professional knowledge in social work: reflections from ethnographic research on child protection

This paper is concerned with the discursive interaction of lay and professional knowledge in the practice of social workers. The contention is that identifying discrete sources of knowledge—such as evidence-informed materials—may be less important for explaining how social workers guide their practice than recognising the effect of the discursive interaction of lay and professional knowledge within organisational culture. The example used for this discussion is child protection work, with a particular emphasis on how practice can be seen to be gendered. In the course of making this overall argument, the paper draws on academic debates about the nature of knowledge in professional work and discusses lay and professional knowledge as revealed through ethnographic research carried out in a social work team in the UK.     

Medicine and Social Work: An Exploration in Interprofessionalism,Edited by Helen Rehr. Neal Watson Academic Publications,New York, 1974. $3.95 Paper

This article presents the results of focus groups conducted with participants following the completion of a Child Welfare Practice Certificate Program. Concept mapping was used as the guiding research method for the data collection and analysis. Social work students and child welfare workers generated statements during the focus group session that were then sorted into conceptual piles. Participants then rated the statements as to their importance and practicality and their interest in learning about them. Results revealed that the concept Reporting, Assessment, and Case Planning in the Real World was rated highest in all three categories. Recommendations are provided regarding infusing a child welfare curriculum into social work programs, and the authors discuss how concept mapping can be used in evaluation research.     

‘You Don't Have to Shout’—Vocal Behaviour in Social Work Communication

In the context of an increasing trend toward indirect service user/practitioner contact, this article argues that voice quality, vocal features, and the use of paralanguage can facilitate communication and/or negatively reinforce social difference and professional hierarchies of power in social work practice. These issues will be considered with reference to a finding from a qualitative research study undertaken in New Zealand with Intake Social Workers (ISW) at the National Contact Centre of Child Youth and Family (CYF). The National Contact Centre (NCC) is a social work call centre, and the official entry point to New Zealand's statutory child protection system. The research explored how ISWs constructed their practice in a call centre environment. The study identified the importance to many ISWs of achieving a calm, respectful telephone manner towards service users. A smaller number of participants showed more in-depth appreciation of the impact of vocal behaviour on practice, drawing attention to the effect of paralanguage on relationships with callers. Strategies for the teaching of this skill set to social work students will be considered.     

Learning for the Twenty-First Century: Maximising Learning Transfer from Learning and Development Activity

This article builds on the learning gathered from the evaluation of a Scotland-wide child protection training programme. Based on Kirkpatrick's four-level framework, the study aimed to evaluate the impact of the learning programme on the practice of participants in the workplace. The study prompted the authors to examine the literature on maximising learning transfer across a range of occupations. This literature is discussed in the light of the findings from the evaluation and the experience of the authors in designing and implementing continuous professional development programmes in social services.

The practice of inspection, monitoring and audit seems to have impacted negatively on staff's willingness to participate in data collection, and coupled with what appeared to be confusion about data protection legislation, the perceived burden of audit and inspection has significant implications for research and evaluation activity.

Suggestions are made for the future design, delivery and evaluation of learning and development activity, and the role of managers is explored in relation to their responsibility for preparation, support and follow-up of workplace learning.     

Perceptions of power: An exploration of the dynamics in the student-tutor-practice teacher relationship within child protection placements

Challenging the abuse of power is seen as a fundamental issue within child protection work which makes unique demands upon the practitioner. Within this context, the authors explore the dynamics of power that exist within the triangular relationship between student, tutor and practice teacher when practice placements take place within child protection settings.

The authors reflect upon three years of experience of co-ordinating student placements in the NSPCC in the North West, using their own first-hand experiences as well as retrospective evaluations of placements completed by students, practice teachers and tutors. They analyse information from a questionnaire designed by the authors to focus students', practice teachers' and tutors' thoughts on issues of power. The authors reflect on how these issues of power have both positively and negatively affected the quality of the placement and hypothesise that issues of power existing in the triangular relationship can mirror and replicate those present within families and systems where abuse occurs. The implications of the above for the development of anti-oppressive practice learning are discussed and various models presented as practice tools to be used by students and practice teachers.     

Attitudes,Perceptions and Concerns of Student Social Workers: First Two Years of a Longitudinal Study

A longitudinal study was initiated by the authors in September 2001 to monitor the changing attitudes, perceptions, concerns and experiences of 32 social work students during their two‐year MSW training at University College Dublin, subsequently following the students into their first three years of practice. This paper reports on the findings from the first two years of the study, exploring how much the attitudes of the respondents changed towards different areas of social work practice while they were full‐time students. Both quantitative and qualitative data have been collected by means of mixed method questionnaires, taken at four points over a two‐year period, and a focus group. Issues examined included the students' changing perceptions of stress, job satisfaction and levels of expertise in different areas of social work practice. The study also monitored their willingness to work in specific areas of social work after graduation. Statistical analysis revealed that students consistently rated social work in the areas of child protection and welfare as requiring high levels of expertise, but they associated the area with higher levels of perceived stress and lower levels of job satisfaction. These attitudes remain relatively stable throughout their two‐year professional training. However, the study revealed greater changes in the students' willingness to work in different areas. For example, specialist family services such as fostering and child/adolescent became more popular choices for future work settings. This change was noted to have occurred between the start and end of the course. Also noteworthy was that general medical, probation and welfare showed the most negative change.     

Does family support ensure the protection of children? Messages from child protection research

The history of child protection is, in many ways, a catalogue of changes arising from the political/professional interface tensions relating to a highly contentious area of public and professional policy. The latest contribution to this process is the Department of Health's 1995 publication Child Protection: Messages from Research. The overview of the studies recommends that there be a shift in resources and attitudes from an investigative approach to a family support perspective. Many local authorities have subsequently produced policies which will lead to referrals being recorded as ‘children in need’ rather than child protection. The ramifications of this change in approach are examined from the dual perspectives of policy and practice. The article suggests that while much of the change in emphasis is to be welcomed, the needs of the most severely abused children may be compromised by the new orthodoxy, as it is not based on the reality of the many problems encountered by children and professionals in child protection work. It is argued that a focus on practice issues needs to permeate all such documents. © 1998 John Wiley & Sons, Ltd.     

Child Protection Social Workers' Engagement in Continuing Professional Development: An Exploratory Study

This paper reports the findings of an exploratory study into the nature of child protection social workers' engagement in, and understanding of, continuing professional development (CPD) in Ireland. Qualitative methods were used given the exploratory nature of the research. Semi-structured interviews were conducted with eight child protection social workers from a community-based child protection department in Ireland. Interviews were analysed using thematic analysis. A review of the literature is provided and key findings are outlined and discussed. These findings relate to the nature and frequency of participation in CPD, perceived motivators and barriers to participation in CPD, and social workers' views on the potential impact of statutory registration of Irish social workers (which was implemented in the months after this study was carried out) on CPD participation. Research limitations and suggestions for future research are considered, along with the implications of this study for social work practice.     

Split or Synthesis: The Odd Relationship Between Clinical Practice and Research in Social Work and in Social Work Education

The relationship of practice and research in social work has often been characterized as a ‘split’ in interests and in professional purposes. The same split also appears in social work education. This article examines several issues related to better integrating clinical practice and research in social work and in social work education. The article opens with a historical exploration of the origins of the social work profession as based in differences between practitioners and researchers. Second, differences in the purposes, professional cultures and professional organizations of clinical social workers and social work researchers are examined. Third, the processes and methods of clinical practice and research are systematically compared and contrasted. A chart outlining their similarities and differences is offered. The article closes with several recommendations to improve social work education in both areas that can lead to better integration of clinical practice and research in social work.     

‘Back to our Roots?’ Re-visiting psychoanalytically-informed baby and young child observation in the education of student social workers

While there is a well-established literature on psychoanalytically-informed baby and young child observation in social work education, little has been published recently. This paper reviews the rationale for its use, evaluating its impact on students’ learning in the light of contemporary policy and practice contexts facing social work education. Analysis of feedback gained from a recent cohort, identifies three ways in which learning through baby and young child observation contributes: firstly, students encounter and learn about the complexity of child development from the direct experience of observing and secondly, observing facilitates the development of important skills for practice; students’ ‘use of self’. Thirdly, through observing, students describe how they develop the capacity to take-up and sustain a professional role. Well-structured teaching and learning through observation is therefore shown to provide a rigorous, theoretically-grounded contribution to the training of university-based social work students entering this complex and challenging professional field.