‘Doing Something Meaningful’: Gender and Public Service during Municipal Government Restructuring

Research on the gendered dimensions of workplace restructuring often focuses on management strategies and their structural consequences. Less attention is paid to employees’ gendered practices. In this article, we analyse material from in‐depth interviews with front‐line public‐sector employees following a major reorganization of their jobs and workplaces. Our study makes three contributions to theory and research on gender and organizational change. Firstly, it highlights the micro‐level dynamics at the heart of restructuring by showing how workers engaged with an ideal that was central to their understanding of public‐sector work — the public‐service ethic — which they believed was threatened. Secondly, it highlights the importance of gendered meanings and identities in shaping how workers engaged with the public service ethic. Thirdly, the study shows that front‐line employees did not passively accept management plans for change but struggled to resist or transform them in gendered strategies for dealing with organizational change.     

Management identities in transition: a case study from further education

Since the mid‐1980s. Further Education has experienced deep transformations as the result of market driven reforms and the emergence of ‘new managerialism’ in the sector. The changes affected its governance, purpose, organisation and culture, and had deep influence on the relations and identities in the workplace. This paper explores the response of managers in selected Colleges of FE in England, and their discursive construction of new work identities. It is argued that in mediating the reforms, managers adopt a range of responses and position themselves differentially to the discourses of ‘managerialism’ and the ‘market’. From enthusiastically adopting entrepreneurial management, to resisting, or quietly re‐constructing vocabularies and practices to fit traditional models of professional practice, the managers in this study illustrate the contested nature of implementing reforms in the public sector, and the complex interplay between agency and institutional practice.     

Social justice,care and developmental welfare in South Africa: a capabilities perspective

One of the paradoxes of the democratic project in South Africa is that the combination of political empowerment, organised constituencies of poor people and increasing social sector spending has made minimal impact on increasing equality. Despite an overall macroeconomic framework that emphasises fiscal restraint, social welfare spending has increased in the past 14 years, and dramatically so since 2003. Almost one in four South Africans receives some or other form of grant, and the majority of recipients are women. Indeed, South Africa is regularly described as the developing world’s largest and most generous welfare state. I address the extent to which gender inequalities are reduced through public sector spending, asking the question: what is the optimal relationship between social policy and the intrinsic democratic goals of equality, social justice and citizenship? Drawing on Amartya Sen’s capabilities approach, the article argues that a focus on social sector spending alone is inadequate to address questions of social justice. Instead, I draw attention to the normative assumptions, discursive environment and institutional context in which social policy is elaborated and implemented. I argue that, in a context in which there is relatively poor infrastructural capacity in the state to ensure that service delivery takes place in fair, consistent and egalitarian ways, households and communities act as shock absorbers of state failures and women’s gendered burdens increase, despite formal commitments to gender equality. While women appear to have gained from political empowerment, women politicians did not effectively leverage their position in the state to promote pro‐poor policies or to build coalitions to challenge the watering down of early commitments to reducing gender inequalities.     

Making use of work–family balance entitlements: how to support fathers with combining employment and caregiving

ABSTRACT

Much workplace support to parents offered by employers is gender neutral in design, but fathers’ usage rates are generally very low and far below that of mothers. This paper reflects on men’s dual roles as fathers and employees in relation to formal and informal work policies and practices, with the aim of answering the question: How could fathers feel supported by their work environment to take a more active caregiving role in the lives of their children? We take a capabilities approach to explore models of change, which supports the assumption that many fathers are somehow not fully enabled by their organisations to use policies. Focus groups were conducted within a large public sector organisation in the UK to capture the individual and interactional experiences of fathers. Findings suggest that workplace culture, line manager relationships, the ‘modelling’ behaviour of peers and gendered leave practices all impact on how fathers feel about using work-family balance policies, and whether they are likely to use them. The limits of workplace support for fathers can be challenged via the consideration of some key institutional conversion factors which if addressed may better enable fathers to exercise greater agency with regard to work-family balance entitlements.     

The ‘New Approach’ to Public Sector Reforms in Ghana: A Case of Politics as Usual or a Genuine Attempt at Reform?

Public sector reforms continue to preoccupy governments all over the world, compelled by the need to ‘get the state right’ through better policy development and implementation. Developing countries see this as the path to a developmental state. This article examines Ghana's quest to build such a state through its new public sector reforms, originally hailed in hyperbolic terms. We argue that the rejection of a top‐down and bottom‐up synergy in favour of an exclusively top‐down approach dooms this effort to failure.     

Internal public relations’ role with workplace,spirituality, and religion

This article argues that public relations ought to lead the integration of spirituality and religion in an organization’s workplace. Because no model of this opportunity exists for internal public relations (a.k.a. employee relations or internal communication), this article looks at scholarship about spirituality and religion in the workplace to show links among organizational performance, employee engagement, and public relations operations, particularly that focused on employees. From this research-based approach, guiding principles for public relations’ lead role in integrating spirituality and religion in an organization’s workplace and an operational framework for internal public relations are given so public relations professionals can make the integration reality and effective for all.     

Are partnership boards really valuing people?

Observations were conducted in three county councils to find out whether the government’s ambition to develop Learning Disability Partnership Boards (as expressed in the White Paper Valuing people) are being realized. All the partnerships practiced various inclusive activities in order to involve people with learning disabilities in public service strategies. However, there appeared to be limited opportunities for citizens to be involved in recommendations or decision‐making for their area. This concurs with other research elsewhere on the involvement of citizens in state provision, i.e. public participation in civic affairs remains in the control of public sector managers. The lack of opportunities for citizens to direct the allocation of resources and strategies at a local level, regardless of their ability to process information, emphasises the limits of New Labour’s citizen–public sector partnerships.     

Chinese Male Peasant Workers and Shifting Masculine Identities in Urban Workspaces

A key feature of China's internal rural–urban migration is the transformation of work from a rural‐based agricultural sector to urban‐based industrial and service sectors. This article critically examines the interplay between urban work and accompanying social relations in the workplace (that is, service and low‐skilled manual jobs) and the (re)construction of male peasant workers' subjectivities and identity formation. The qualitative data from the men's life histories suggest that familial gender practices, conceptualized as an appropriation of the traditional Confucian ‘father–son’ relationship, are of importance in shaping the men's occupationally located shifting identities in traditional urban ‘female’ jobs. This exploratory study aims to examine complex and multilayered accounts of rural–urban labour migration, in terms of how the men accommodate themselves to the city, involving both material constraints (structure) and creative cultural practices (agency). Their biographical transformations are located within wider socioeconomic and political transformations associated with China's current modernization project, of which they are a major constitutive component.     

Non‐job work/unpaid caring: Gendered industrial relations in long‐term care

This article explores the operation of gender and industrial relations in long‐term care work or nursing home work, ‘from within’ the experience of the predominantly female workforce in seven unionized facilities in Canada. Drawing on qualitative case study data in non‐profit facilities, the article argues that the main industrial relations challenges facing long‐term care workers are that their workplace priorities do not fit within existing, gendered, industrial relations processes and institutions. This article starts from the experience of women and threads this experience through other layers of social organization such as: global and local policy directions including austerity, New Public Management, and social and healthcare funding; industrial relations mechanisms and policy; and workers’ formal [union] and informal efforts to represent their interests in the workplace. The strongest themes in the reported experience of the women include: manufacturing conditions for unpaid work; increasing management and state dependence on unpaid care work; fostering loose boundaries; and limiting respect and autonomy as aspects of care work. The article extends the feminist political economy by analysing the links between the policies noted above and frontline care work. Building on gendered organizational theory the article also introduces the concept of non‐job work and suggests a fourth industrial relations institution, namely the needs and gendered expectations of residents, families and workers themselves, operating within the liminal spaces in care work.     

The ‘new industrial man’ as unhero: Doing postfeminist masculinities in an Italian pharmacological research centre

Recent work has documented the need to engage with how men construct masculinities within postfeminist discourses in the workplace. Postfeminism has sparked debates concerning the changing ideals of masculinities, highlighting the tensions between traditional forms of patriarchy and ‘new’ ways of being a man (e.g., emotional, a ‘new father’, in crisis). Men have been depicted as being in search of a new identity, opposed to the ever‐growing confidence and empowerment of women. In mobilizing postfeminism as a discourse, this article illustrates how men working in an Italian pharmacological research centre (managed by men but dominated by women) assume subject positions that contradictorily fluctuate between tradition and fluid modernity, to reveal a masculinity which we identify with the ‘new industrial man’. The postfeminist masculinities exposed in the analysis mesh pro‐ and anti‐feminist ideas by appealing to un/heroic and romanticized subjectivities. The analysis also shows how un/heroic masculinities and men's appeal to biological differences to reinforce social ones and devalue the feminine obfuscate organizational gender inequalities. The article advances masculinity theory by offering a nuanced analysis of how masculinities and men are affected by paradoxical contemporary pressures for more egalitarian gender relations and a renewed emphasis on patriarchal traditions, which continue to support the gendering of the workplace.     

Theorizing postfeminist communities: How gender‐inclusive meetups address gender inequity in high‐tech industries

Through a qualitative analysis of gender‐inclusive meetup groups in the US technology sector, this article offers a theory of postfeminist communities to identify how community organizing can take a postfeminist turn. Gender‐inclusive meetups are public, often free groups or organizations where participants have access to training, mentorship and support. Groups import postfeminist values of choice, empowerment, individualism and entrepreneurship into their community organizing efforts to address workplace gender inequities. Groups employ three strategies to improve the status of women and non‐binary people in the tech industry: (i) organizing a supportive community rooted in professionalism and entrepreneurialism; (ii) offering skills development in a safe environment; and (iii) training participants on how to take individual action against discrimination. While postfeminist communities are able to successfully cultivate supportive groups of participants who organize outside of the workplace, strategies focused on individual‐level changes ultimately do little to disrupt organization‐level gender inequities.     

Gender Segregation,Size of Workplace and the Public Sector

Gender segregation is considered to be a key structuring factor in the labour market, and is central to explanations of phenomena as diverse as the everyday experience of men’s and women’s employment to the underachievement of women and the limited impact of equal pay legislation. Studies of occupational segregation by gender tend to be polarized between qualitative and quantitative extremes. At the quantitative end, a primary focus of research has been to quantify segregation to a single index, permitting simple comparisons between countries and over time. However, detailed case studies of particular occupations have often hinted at ways in which breakdowns in occupational segregation have been replaced by other forms of gender segregation. This paper will present data showing that even within occupational categories there is still significant gender segregation and concentration by public/private sector and by size of workplace. For instance, female pharmacists are very over-represented, and female gardeners very under-represented, in the public sector. And the general tendency for women to work in smaller workplaces is severe for some occupations (e.g. office managers) and reversed in other occupations (e.g. production fitters). These analyses question the usefulness of single indices which take account only of segregation or concentration by occupation and therefore underestimate the gendering of job opportunities even within mixed occupations.     

Do Workplace Gender Transitions Make Gender Trouble?

This article examines what happens when an employee makes the transition from one recognized gender category to another and remains in the same job. Drawing on in‐depth interviews with transmen and transwomen in Texas and California, we illustrate how a new social gender identity is interactionally achieved in these open workplace transitions. While transgender people often are represented as purposefully adopting hyper‐feminine or masculine gender identities post‐transition, we find that our respondents strive to craft alternative femininities and masculinities. However, regardless of their personal gender ideologies, their men and women co‐workers often enlist their transitioning colleague into gender rituals designed to repatriate them into a rigid gender binary. This enlistment limits the political possibilities of making gender trouble in the workplace, as transgender people have little leeway for resistance if they wish to maintain job security and friendly workplace relationships.     

‘A Blinding Lack of Progress’: Management Rhetoric and Affirmative Action

In this study we explore how versions of organizational reality and gender are constructed in management discourse and whether such patterns change over time. Specifically, we examine management explanations and accounts of the gendered nature of their organizations through their commentaries on their affirmative action programmes. In Australia private sector organizations with 100 or more employees are required to report to government on their affirmative action programmes for women. In these documents, management representatives outline objectives for the coming year and report on their progress in reducing employment‐related barriers for women. In doing so they account for the ‘problem’ of gender‐based discrimination that affirmative action is designed to address, justify their actions (or lack of action) and reproduce versions of gendered identity. Thus we use affirmative action reporting as cases of management rhetoric to explore how aspects of gender and organization are constructed, taken for granted, challenged or problematized. Comparing reports from the hospitality sector over a 14‐year period, we explore whether there is any evidence of discursive change in management accounts of the gendered nature of their organizations.     

Change agents or defending the status quo? How senior leaders frame workplace gender equality

Senior leaders are usually understood to be ideally positioned to drive the organizational changes needed to promote workplace gender equality. Yet seniority also influences leaders' values and attitudes, and how they interpret evidence of inequalities, determine organizational priorities, and design and implement remedies. This article examines leaders' perceptions of workplace gender equality using system justification theory to explain survey data from Australia's public sector (n = 2292). Multivariate analysis indicates that male and female leaders more positively rate the gender equality climate in their agencies, compared with lower-level staff, and that male leaders show most propensity to defend the status quo. Findings call into question the effectiveness of change strategies that rely on leadership and buy-in of those whose privilege is embedded in existing arrangements, and problematize dominant organizational approaches casting senior leaders as effective change agents for gender equality. The article helps to explain gendered power dynamics, which produce and sustain organizational inequalities and make workplace equality so hard to achieve, and points to ways to strengthen practical approaches to promote equality in organizations.     

Return to Gender: An Analysis of Women’s Disadvantage in Postal Work

The workplace is a crucial locale for understanding three important issues in contemporary debates on gender and organizations; the processes by which work becomes gendered, the origins and nature of gender segregation and the role of trade unions in delivering gender equality. This article presents data from a study of workplace transformations in Royal Mail, and demonstrates the dynamic interplay of factors over time, which have sustained postal work in the UK as a gendered occupation and continues to disadvantage women in the workforce. The article shows that the position of women in postal work has been historically and contemporaneously linked to the relations between the trade union, management, male and female workers. The data illustrate that the power relations between the main actors have sustained the dynamic of women’s disadvantage. Furthermore, the processes that have sustained postal work as a gendered job continue to segregate men and women’s work at the level of the workplace.     

News from the Coalface

There is much theoretical and strategic discussion of the State as a player in gender reform, but there is still a need to understand how gender reform processes work within public sector agencies. Evidence on this question is drawn from a field study of NSW (Australia) government agencies. Knowledge of gender equity measures is widespread among public sector workers but it is very uneven in depth. Participation in programmes is also very uneven, though more common among women. Programmes that appear ‘family-friendly’ are more widely accepted than ‘enhancement’ programmes directed to women, which are often thought unfair to men. Men are more likely to be cool towards gender equity measures though significant numbers now support gender equality, and overt ‘backlash’ attitudes are uncommon. Opinions about feminism as a movement are strongly divided. Feminist programmes are becoming routinized, a key process in large-scale change. Consequences of these patterns for gender equity strategy can be identified. Proposals are offered for making routinized programmes more effective, and for ‘re-gendering’ gender equity strategy.     

Cultural perceptions of public relations gender roles in Romania

This study examines attitudes about gender roles and their implications for public relations practice in Romania. Results reveal Romanians still hold traditional views, but women held a more liberal view of their role in society and in the workplace. The study supports that history and socio-cultural values are important factors in understanding the context in which attitudes about workplace roles are formed, which can increase understanding of public relations in transitional countries in Europe.