The psychological contract: retaining newly employed physicians

You spend lots of time and money recruiting the best candidates to fill your physician positions. But sometimes you lose those physicians after only a year or two on the job. Discover ways to help stop the turnover and keep valued employees happy.     

Job insecurity and work outcomes: The role of psychological contract breach and positive psychological capital

Job insecurity has received growing attention from researchers because it poses serious challenges for organisations and for society as a whole. However, there are insufficient studies about the processes through which job insecurity affects outcomes as well as potential ways to reduce its negative impact. This study focuses on the relationship between job insecurity and individual-level outcomes (in-role performance and organisational deviance) and examines if (a) job insecurity is positively and/or negatively related to work outcomes, (b) psychological contract breach acts as a mediator of the relationship between job insecurity and work outcomes, and (c) positive psychological capital (PsyCap) buffers the job insecurity–work outcomes relationship via psychological contract breach. With a sample of 362 employee–supervisor dyads, in which the outcome measures were collected from the supervisors, we found support for our hypotheses. Specifically, we found a moderated mediation effect, whereby PsyCap moderates the negative indirect relationship of job insecurity on outcomes through psychological contract breach.     

Research into the psychological contract: Two Australian perspectives

Despite their increasing relevance, employees' psychological contracts have attracted little research attention in Australia. The present paper presents two studies, which examined the psychological contracts of specific cohorts of professional employees and those in a managerial career track. The first study was an in-depth qualitative investigation of research scientists in an Australian public sector research organisation. They were found to have a strong professional affiliation and had developed psychological contracts that were best understood by reference to the ‘ideological currency’ of the scientific community. The second study was a quantitative examination of 156 MBA students at an Australian university, and how their psychological contracts could be related to perceptions of the contextual variables of organisational justice, perceived organisational support and external employability. Organisational justice and perceived organisational support were found to be related to the nature of the psychological contracts measured, but perceptions of external employability were not.     

国内外心理契约研究的新进展

从5个方面对国内外心理契约研究的最新进展进行了综述:心理契约概念的提出及其发展、心理契约的内容和结构、心理契约与相关概念的边界、心理契约的形成和载体、心理契约违背及其后果.最后文章认为目前国内外心理契约研究在管理者与组织之间心理契约的研究、契约化过程的系统研究、与契约经济学的相互借鉴、心理契约的履行对雇员的积极效果的机制研究、中国组织心理契约的本土化研究方面还存在空白或不足.     

Teamwork and associated psychological factors: A review

Research results that have been reported indicate that the specific outcomes of teamwork vary and are in part context-dependant, while less is known about the interaction between teamwork and psychological factors. This paper reviews research results published in scientific journals in the period 2000-2005, and assesses current knowledge of teams and associated psychological factors. Furthermore, the review process identified the importance of team constituent factors (interdependence and team autonomy), team type and team size, and contextual factors for the results that were reported, and assessed the design and research-methodological foundations of those results. The main inclusion criteria for papers were that they had been based on field studies of formally established teams and were published in peer-reviewed scientific journals. Furthermore they must have been based on the use of questionnaires, and the occupational sector must have been identified. Fifty-five papers were identified for inclusion in the review. An almost consistent pattern of positive associations between psychological variables and teamwork was found to be reported across team types, team sizes, and contextual factors. Furthermore, the reported psychological factors appear to be positively linked to team autonomy and team interdependence. This paper discusses the strength of the interactions between teamwork and various psychological variables, and suggests directions for future research.     

Consumer trust repair: A critical literature review

Consumers are fundamental to organisational functioning and survival. Their loyalty, commitment, product acceptance and good long-term relationships with firms and brands are underpinned by their trust. Unfortunately, over the last decade or so, we have witnessed some of the more spectacular violations of consumer trust in the history of business. This has led to negative consequences, such as loss of competitive advantage, rage, lack of commitment and decrease in turnover. Consequently, study of trust repair has become an important theoretical concern for a growing number of trust scholars. This article reviews and synthesises existing theory and research on the topic. It first sketches general characteristics of the consumer trust repair literature, including its meta-theoretical underpinning. It then identifies specific strategies associated with consumer trust repair and synthesises them into five categories of trust repair strategies. In addition, this paper highlights theoretical processes that explain why/how trust repair strategies work. Third, the paper proposes six fruitful avenues for future research. This study contributes to the field of consumer trust repair research by critically reviewing and synthesising emerging theory and research on strategies associated with consumer trust repair, by showing why and how these strategies work and by identifying most fruitful research areas.     

Leadership and generations at work: A critical review

We present a critical review of theory, empirical research, and practical applications regarding generational differences in leadership phenomena. First, we consider the concept of generations both historically and through contemporary arguments related to leadership. Second, we outline and refute various myths surrounding the idea of generational differences in general, and critique leadership theories that have been influenced by these myths. Third, we describe the results of a literature review of primary empirical studies that have invoked the notion of generational differences to understand leadership phenomena. Finally, we argue that the lifespan developmental perspective represents a useful alternative to generational representations, as it better captures age-related dynamics that are relevant to leadership, followership, and leadership development. Ultimately, our work serves as a formal call for a moratorium to be placed upon the application of the ideas of generations and generational differences to leadership theory, research, and practice.     

The many moods of inter‐organizational imitation: A critical review

The management literature is paying increasing attention to the phenomenon of imitation. However, there are several gaps in understanding what drives firms’ imitative behaviors. Furthermore, a fragmented array of disciplinary perspectives has investigated imitation phenomena in the past. This paper reviews the literature on imitation and offers a unifying framework to understand what theory has said about the predictors of imitative behaviors, in terms of purposes, driving forces and target. At the end of the review, two over‐arching rationales for imitation seem to emerge: risk reduction and search for effectiveness. Next, the review distinguishes between what drives the general propensity for imitation of a firm and what makes a specific decision more likely to be imitated by the same firm. Implications and indications for future research are offered in the final section.

相似文献   

The study of followers in leadership research: A systematic and critical review

Despite the significant amount of existing research examining the relationship of follower-related factors with leadership outcomes, there is no systematic, critical review that integrates and helps leadership scholars make sense of this rapidly growing body of research. To address this gap in the literature, we first briefly discuss the leading perspectives explaining the role of followers in leadership. Next, we identify and discuss the most frequently studied theoretical narratives explaining the relationship between follower-related predictors and leadership outcomes. Because theoretical arguments generally make causal claims, we identify and examine how methodological concerns including power analysis, multicollinearity, and endogeneity might prevent researchers from supporting those claims. We further explore how these concerns, when relevant and unaddressed, might affect the reported effect sizes. We provide recommendations to help meaningfully structure the field and seed conversations for theoretical and methodological advancements in research on the role of followers in leadership.     

组织心理契约违背对管理者行为的影响

为了研究组织心理契约违背与管理者行为之间的关系,对512位组织管理者进行定量研究和结构方差验证,结论如下:1.组织对管理者的心理契约由三维结构构成,分别是交易型心理契约、关系型心理契约和管理型心理契约,其中管理型心理契约是组织与一般员工之间所不具备的心理契约形式,体现了组织与管理者之间的一种特异关系;2.组织的管理型心理契约违背导致管理者退出和忽略行为增加,组织忠诚和呼吁行为减少;组织的交易型心理契约违背导致管理者退出行为增加和呼吁行为减少;组织的关系型心理契约违背导致管理者忽略行为减少.3.管理型心理契约和交易型心理契约是管理者更加关注的两种心理契约形式,而对关系型心理契约的关注则相对较少.     

组织中的心理契约

拟对近年来西方组织行为和人力资源管理领域中兴起的组织中的心理契约问题研究 ,进行综述性的介绍 .内容有心理契约研究兴起的原因 ,心理契约的概念发展 ,心理契约的内容和心理契约对组织效果的影响     

Qualitative research on leadership: A critical but appreciative review

This article reviews a large number of articles that derive from qualitative research on leadership that were published prior to 2004 in peer-reviewed journals. The article then goes on to examine critically but appreciatively the ways in which qualitative research on leadership is and is not distinctive. This review shows that while qualitative research has made some important contributions to certain areas of leadership, such as the role of leaders in the change process, it is sometimes not as distinctive, when compared to quantitative research, as might be supposed. The piece also examines studies that combine quantitative with qualitative research. The different ways in which the two approaches are combined is a particular emphasis in this examination. In addition, the article explores the issue of whether the corpus of research that has been accumulated by qualitative researchers can be combined with that of quantitative researchers. A central ingredient of the discussion of qualitative research is the tendency for many researchers not to build sufficiently on the studies of leadership conducted by others. It is argued that giving greater attention to this issue will allow the contributions of qualitative research on leadership to become clearer.     

A psychological contract perspective to the link between non-profit organizations' management practices and volunteer sustainability

This study applies the concept of the psychological contract to the relationship between management practices and volunteers. Formalization of the voluntary sector is impacting on volunteers' experiences and may breach the psychological contract from the volunteers' perspective. This mixed method study interviewed 67 volunteers and volunteer coordinators/administrators, and collected mail survey information from 152 volunteer organizations. The transactional management practices of keeping formal records and not paying volunteers out of pocket expenses are negatively associated with volunteer recruitment and retention. Alternatively, publicly recognizing volunteers through a volunteer newsletter supports volunteers' relational expectations and is positively linked to adequate volunteer numbers. Our findings have important implications for the human resource development practices of non-profit organizations in dealing with theirvolunteers: they suggest that the relational expectations of volunteers are animportant aspect of the psychological contract, which could be used by organizations as a framework for developing management practices that fit the volunteer ethos of trust and networks.     

The psychological benefits of exercise in work settings: A review, critique, and dispositional model

Evidence on the psychological effects of exercise on employees is considered. Studies which examined the effect of company-sponsored exercise programmes as well as those examining the more general effect of exercise in work settings are reviewed. It is concluded that the evidence for psychological benefits is equivocal. Due to methodological problems, it is difficult to determine whether exercise is responsible for the positive effects reported. Four personality characteristics which may be responsible for both exercise and psychological reactions to work are considered, and a model is then presented. It was concluded that future studies examining the impact of exercise should consider this dispositional model.     

A critical review of lean supply chain management frameworks: proposed framework

Lean supply chain management (LSCM) is one of the emergent fields of research. The present study objective is to perform review on existing LSCM frameworks and proposes a new LSCM framework. The study collected 30 LSCM frameworks with the help of extensive literature survey. The sample of LSCM frameworks have been classified based on novelty of the framework, contribution of various researchers to develop LSCM framework, verification status and modes of verification methodology used by the researchers, and also the degree of standardisation of LSCM elements. The study found that many researchers have proposed novel frameworks, lack of participation of practitioners and to some extent consultants in the field of LSCM framework development. It was also found that a huge number of incoherent elements were used to propose the LSCM frameworks. The study findings will give direction to the future researchers to propose a unified LSCM framework that will help to find out the coherent set of elements in the field of LSCM frameworks. Finally, the study proposes a comprehensive LSCM framework with the help of standard elements in the field of LSCM.     

The multilevel approach to organizational issues of the firm—A critical review

This paper critically reviews the progress and state of multilevel decomposition models for the firm and its management. The presentation introduces and summarizes the fundamental ideas and also gives concise statements concerning advanced developments. The pricing approach, and the budgeting approaches are the two approaches considered. For managerial planning, initial starting solutions, iteration processes, and stopping rules are important algorithmic and organizational considerations. Further, in decentralized organizations, the motivations for cheating in planning, incentives for innovation, and reactions to uncertainty require attention. For these approaches one concludes that further theoretical work designed especially for managerial relevance needs to be developed. Despite these deficiencies, the practitioner need not wait for all the answers as the currently employed methods of pricing and budgeting for planning suffer the same deficiencies, and yet lack the power to choose better plans as the multilevel decomposition approach offers.     

The effect of exposure to bullying on turnover intentions: the role of perceived psychological contract violation and benevolent behaviour

This study analyses the relationship between exposure to workplace bullying and turnover intentions. We hypothesised that this relationship is mediated by perceptions of psychological contract violation, and that employee benevolence acts as a moderator. A survey design was employed and data were collected among business professionals (n?=?1148). The analyses confirmed that perceived psychological contract violation partially explains the relationship between exposure to bullying and turnover intentions. The mediation process was stronger for those reporting more benevolent behaviour, suggesting that the importance of perceived psychological contract violation is greater among those scoring high on benevolent behaviour. The results also show that highly benevolent employees are more affected by exposure to bullying behaviour, although the effects were equally detrimental, irrespective of benevolent behaviour, when employees were exposed to very high levels of bullying. The study advances understanding of the mechanisms that govern outcomes of exposure to bullying, highlighting in particular the role of perceived psychological contract violation, and examining differences concerning high or low benevolence employees.     

消极互惠:心理契约违背对商业模式创新的影响机理研究——一个有调节的中介模型

创新者的心理契约对其在组织中的创新行为起到重要的影响作用,但对心理契约违背如何影响商业模式创新还缺乏深入的探究。论文从消极认知的视角出发,以社会交换理论、马斯洛需求层次理论及认知失调理论为基础,运用结构方程模型与Bootstrap相结合的方法,探讨了心理契约违背对商业模式创新的作用路径,重点分析了自我实现破坏的中介作用以及职场排斥对这一中介路径的调节作用。研究结果表明:(1)心理契约违背对商业模式创新的直接作用不显著;(2)自我实现破坏分别在交易契约违背、发展契约违背、关系契约违背与商业模式创新的关系中起到完全中介作用;(3)职场排斥在自我实现破坏与商业模式创新间的关系中起到调节作用;(4)职场排斥在心理契约违背、自我实现破坏与商业模式创新的中介关系中起到调节作用。在此基础上,研究提出了相关建议。     

Futures literature and futures forecasting—A critical review

This paper presents a personal view of futures forecasting. Beginning with an overall view of the literature in the field with particular attention to the more significant contributions, methodology is then considered. Various general techniques of very long term forecasting are reviewed, followed by consideration of the particular fields of economic, social, technological, energy and politics. The social factor is seen to be all-pervading. A synthesis of futures forecasts is then attempted with particular reference to the British case. Finally, the significance of such forecasting approaches for the OR scientist is considered.