Exploring Attitudes Toward Older Workers Among Australian Employers

Abstract

Research suggests that negative stereotyping is at the heart of age discrimination in not hiring older workers. As the aging of the population creates pressures to maintain older adults in the work force, it is important to gain knowledge of such stereotyping. A random sample of 128 hiring decision-makers across Australian industries responded to a questionnaire that was specifically developed to assess attitudes toward older workers. Results showed systematic negative stereotyping: Respondents indicated that they were unlikely to hire older workers. The likelihood of hiring significantly correlated with employers' attitudes. Specific attributes for which older workers were seen as inferior compared to younger workers included trainability, adaptability, creativity, and interest in new technology. The findings could inform policymakers and be utilized to develop interventions aimed to reduce hiring discrimination.     

Negative Stereotyping of Older Nurses Despite Contact and Mere Exposure: The Case of Nursing Recruiters in Western Australia

Ageist attitudes have been identified across different industries. The nursing profession has a high proportion of older workers. As this facilitates regular contact with, as well as exposure to, older nurses, it may be expected to show less ageism. This study investigated 163 Western Australian nursing recruiters' attitudes toward older nurses. Results showed clear evidence of both negative and positive stereotyping of older nurses. Nursing recruiters indicated that they would be more than likely to hire older nurses and that age was less relevant in making hiring decisions. These findings suggest that enhancing the employability of older workers does not necessarily change ageist attitudes. This is relevant to policy formulation, attitude change interventions, and the well-being of older workers.     

Employer attitudes towards refugee immigrants: Findings from a Swedish survey

Based on a large‐scale survey of Swedish firms, the authors identify significant heterogeneity in their attitudes towards refugee hiring, job performance, wage setting and discrimination, though experience of employing refugees reduces negative attitudes. Firms’ reasons for discontinuing their employment of refugees are not related to discrimination by staff or customers, but rather to refugees’ suboptimal job performance. While the majority of firms do not regard the collectively agreed minimum wages as an important obstacle to the hiring of refugees, firms with a large share of refugees on the payroll report that reducing those wage rates would enhance employment substantially.     

How Does Occupational Access for Older Workers Differ by Education?

To assess the employment opportunities of older job-changers in the years prior to retirement, this study examines the how the breadth of occupations in which they find employment narrows as they age past their prime working years and how this differs by gender and educational attainment. The results indicate that workers who change jobs in their early 50s find employment in a reasonably similar set of occupations as prime-age workers, with opportunities narrowing at older ages. They also indicate that job opportunities broadened significantly for better-educated older workers since the late 1990s. While job opportunities now narrow significantly for less-educated men in their late 50s, this narrowing primarily occurs in the early 60s for women and better-educated men. In contrast to previous research, the study finds that employer policies that emphasize hiring from within are less important barriers to the hiring of older job-seekers. The study also finds that the narrowing of job opportunities is associated with a general decline in job quality as measured by median occupational earnings, a decline associated with differences in occupational skill requirements and the underlying economic environment. These results suggest that older hiring is not as limited to a select few occupations as it had been in previous decades, and that policy reforms aimed at increasing opportunities and improving labor market fluidity might best be served if they focused on less-educated men.     

Referrals and information flow in networks increase discrimination: A laboratory experiment

Referrals and information flow distort market mechanisms of hiring in the labor market, but they might assist employers under asymmetric information in finding better alternatives. This paper investigates whether an impartial information flow between employers in a cyclic network structure could generate more discrimination than when no information is exchanged between employers. We set up an artificial labor market in which there was no average quality difference between two categories of workers. We asked participants to play the role of employers and examined the partiality of their hiring choices. Results showed that discrimination was prevalent in all conditions. Higher standards by the employers for the quality of workers increased discrimination as did the presence of referrals from workers. Unexpectedly, impartial information flow in a cyclic network of employers did not help to decrease discrimination. We also showed that these mechanisms interact with and subdue each other in complex ways.     

Discriminatory language in the workplace: unmasking prejudices and stereotypes / El lenguaje discriminatorio en contextos laborales: desenmascarando prejuicios y estereotipos

The link between language, communication and open discrimination has been the focus of numerous studies. For many years, language has been a vehicle of prejudice and negative stereotypes. However, in the last few years, overt verbal aggressions have diminished thanks to the implementation of equality policies and awareness-raising initiatives. Despite that, negative attitudes against protected groups might not have disappeared and may instead be transmitted subtly, such as through uncivil language. The goal of this research is to study the relation between language and subtle discrimination against lesbian and gay (LG) workers. With this goal in mind, 39 in-depth interviews were conducted. The analysis showed that LG people are victims of subtle discrimination and that language is one of the most common vehicles of prejudice and negative stereotypes. Jokes, inappropriate comments and questions are the expression of negative attitudes, which are probably present at an implicit level. Due to the ambiguity of these expressions and the settings where they have been studied — the workplace — these acts could be defined as uncivil behaviours. Practical implications, limitations and directions for future research are discussed.     

Working with Homeless Populations to Increase Access to Services: A Social Service Providers’ Perspective Through the Lens of Stereotyping and Stigma

Through the lens of stereotyping and stigma, this article examines discrimination and prejudice toward homeless families from the perspective of social service providers. Semi-structured qualitative interviews were conducted with practitioners. A critical social work practice perspective is used to provide a framework for understanding how social worker knowledge about discrimination and prejudice informs the ways in which the workers engage with clients, build capacities, and advocate for clients in an anti-oppressive manner. The themes found in this study include: a) providers’ awareness of bias, stereotyping, prejudice, and discrimination; b) providers’ use of a range of strategies to work with people experiencing homelessness; c) providers’ ideas about strategies that organizations can implement for service provision; and) providers’ belief that additional advocacy and policy are needed in relationship to people experiencing homelessness.     

Interprofessional education for community mental health: Attitudes to community care and professional stereotypes

Social workers are considered key members of community mental health teams, yet difficulties in interprofessional collaboration between social workers and health care professionals, particularly psychiatrists and nurses, have been reported. This paper examines some sources of these difficulties in terms of perceived differences in models of mental illness, attitudes and values, including stereotyping, professional identification and role clarity. Interprofessional education (IPE) may diminish negative stereotypes and promote multidisciplinary teamwork. A theoretical framework is described and findings from the evaluation of a 1-year programme of interprofessional education for community mental health are presented. These findings suggest that attitudes and values concerning community care for people with mental health problems are largely shared by different professions, but they do confirm the existence of interprofessional stereotypes and of perceived status differences. In contrast to previous research, there was no evidence of changes in stereotypes. These findings are discussed in terms of the theoretical framework and the design of the programme.     

Attitudes of Mexican Americans toward irregular immigration

This inquiry focuses on the attitudes of 314 Mexican Americans toward issues relating to current US immigration policy. Telephone and personal interviews were conducted in Hidalgo and Travis counties, Texas, with Mexican-Americans. Virtually all respondent groups oppose an increased rate of immigration, consider illegal immigration to be an important problem, support stricter enforcement of immigration laws, and believe that undocumented workers take jobs no one else wants. Half of the respondents identify illegal immigration as a regional rather than a personal problem. At the same time, the data suggest significant differences in both direction and intensity of attitudes between Mexican Americans of different generations, income, occupational levels, and region. There is general opposition to the requirement of a national identity card, but widespread support for penalizing employers of undocumented workers and for granting amnesty to undocumented workers. These findings allow an examination of the extent to which the Mexican American leadership, which has been overwhelmingly opposed to the Simpson-Mazzoli bill, accurately reflects the views of the Mexican American people. The leadership and the population at large agree on 2 of the 3 issues, amnesty and the national identity card, but disagree on employer sanctions. 1st, it may be that the leadership holds the kinds of jobs for which undocumented workers are unlikely to compete, so they may not feel threatened. 2nd, they may feel that instituting employer sanctions will create incentives for employers to discriminate in their hiring practices against all Latino-looking job applicants. Non-elite Mexican Americans who support employer sanctions may believe that the only way they can compete for jobs is to make it impossible for elites to be hired. Both groups appear to fear that, regardless of the specifics of immigration reform, Mexican Americans are likely to encounter increased discrimination in the job market.     

DO EMPLOYERS PAY FOR CONSISTENT PERFORMANCE?: EVIDENCE FROM THE NBA

In a world of uncertainty in which a worker's performance is variable over time and average performance is unknown when hiring, how will employers determine compensation? We develop a monitoring and signaling model where information is symmetric and parties are risk neutral. Monitoring costs increase with inconsistency, lowering pay for inconsistent workers. If discrimination exists, minority workers will be rewarded less than majority workers for improving consistency. Testing these and other predictions using National Basketball Association data, we find that consistent professional basketball players are paid more, but, in contrast to previous studies, there is no evidence of discrimination. (JEL J3, J7)     

Contact Reduces Transprejudice: A Study on Attitudes towards Transgenderism and Transgender Civil Rights in Hong Kong

ABSTRACT

This paper examines the relationship between Hong Kong Chinese people's contact with transgender/transsexual (TG/TS) people and attitudes toward transgenderism and transgender civil rights, based on Allport's Contact Hypothesis. The term transprejudice is introduced to refer to the negative valuing, stereotyping and discriminatory treatment of TG/TS people. Data are presented from a population-based survey with a random sample of 856 Hong Kong Chinese persons aged between 15 and 64, using the Chinese Attitudes towards Transgenderism and Transgender Civil Rights Scale (CATTCRS). Attitudes, assessed on both personal and institutional dimensions, are examined in relation to participants’ gender, age, educational level, religiosity, and previous contact with transpeople. Results suggest that previous contact with transpeople was significantly associated with attitudes reflected in the scale; decreased social distance, decreased social discrimination, and decreased transprejudice, increased awareness of discrimination against transpeople, increased support for equal opportunities, increased support for post-operative transsexual civil rights, and increased support for anti-discrimination legislation. Our findings support the contact hypothesis, that contact has a positive effect on attitudes towards TG/TS persons. We discuss the implications of these findings for public education interventions and public policy, as well as for research.     

The role of age in the relationship between work social characteristics and job attitudes

Despite the amount of research on the link between work social characteristics and job attitudes, there is a lack of work on moderators of this relationship. In the present study, we examine the role of age as a moderating effect of this relationship using life-span development theory. The aim of this paper is to study the moderator effect of age in the relationship between two work social characteristics (interaction outside the organization and interdependence) and job attitudes (i.e., general job satisfaction and work engagement). Participants were 258 workers from private organizations. Data were collected at two time points (2 to 4 weeks between T₁ and T₂). Results showed that the relationship between interdependence and work engagement was stronger for older workers than for younger workers. In addition, the relationship between interaction outside the organization and general job satisfaction was stronger for younger than for older workers. Because increased engagement and satisfaction in an age-diverse workforce is important, organizations may benefit by challenging older workers with interdependent tasks, and younger workers with interaction with stakeholders outside the organization.     

Getting grey hairs in the labour market. An alternative experiment on age discrimination

This study presents a new field experimental approach for measuring age discrimination in hiring. In addition to the classical approach in which candidates’ ages are randomly assigned within pairs of fictitious résumés that are sent to real vacancies, we randomly assign between these pairs the activities undertaken by the older candidates during their additional post-educational years. When applying this design to the case of Belgium, we find that age discrimination depends fundamentally on the older candidates’ career patterns. Older age only robustly affects call-back if the older candidate was employed in an out-of-field job during his or her extra post-educational years.     

THE MEANING OF RACE TO EMPLOYERS:

The unemployment problems of blacks in the United States have been the subject of considerable research in the social sciences since the 1980s. One way of studying the barriers to employment faced by blacks has been to interview employers, face to face, and directly ask them about their racial attitudes. These studies have concluded that a majority of employers believe that blacks, compared with other racial and ethnic groups, are uncooperative, unreliable, and lack sufficient skills for entry-level employment. The present study critically reexamines employer racial attitudes toward blacks and other groups through a case study of employer hiring in the electronics industry in Los Angeles. Using a different set of interview questions, employers reported (1) that blacks are reluctant to accept unskilled jobs due to a higher reservation wage, not because they lacked skills or a work ethic, (2) that employer racial attitudes varied by level of occupational skill, and (3) that affirmative action regulations modified the hiring process such that employers were less likely to rely on negative racial stereotypes in their hiring and more likely to rely on objective criteria when screening job seekers. I conclude by suggesting that employer racial attitudes are dynamic and, in large measure, shaped by institutional relationships within the workplace.     

Sick leave -- Cushion or entitlement? A study of age cohorts' attitudes and practices in two Australian workplaces

Stereotypes of older people suggest that they may experience more sickness and injury therefore may not be as productive as younger employees. The present paper attempts to test these stereotypes and reports research into patterns of sick leave in different age cohorts and attitudes towards the use of sick leave. The research was carried out at two case study sites. Managers were interviewed and focus groups were held with workers. A complex pattern was found, suggesting structural issues such as sick leave entitlements, workplace organisation, and flexible work patterns interacted with managers' and workers' attitudes, age, gender and family responsibilities. Flexible workplace hours, and part payment for unused sick leave and insecurity of employment appeared as important factors in reducing absenteeism. The most striking finding was that older workers past pensionable age took the least sick leave. Older workers were careful to conserve sick leave as a 'cushion' for serious illness. Workplace pressures especially those resulting from the failure of management to replace absent workers resulted in work pressure on peers and thus reluctance of workers to take leave.     

WAGES,EMPLOYMENT, AND STATISTICAL DISCRIMINATION: EVIDENCE FROM THE LABORATORY

We report results from laboratory experiments designed to examine statistical discrimination. Our design expands upon existing research by generating data both on wage contracts and unemployment rates of directly competing worker groups. We find some evidence for statistical wage discrimination against workers having an identical expected productivity but a higher productivity variance. However, those same subjects are less likely to be unemployed, suggesting that our employer‐subjects view hiring choice and wage contracts as substitutable. A clear implication is that field data discrimination estimates based on wages alone may overestimate the true impact of such discrimination. (JEL C90, J71)     

Social Workers’ Attitudes Toward Older Adults: A Review of the Literature

Ageist attitudes toward older adults have been recognized as barriers to recruiting and training competent social workers. This article provides a systematic review of the literature that focused on social workers’ and social work students’ attitudes toward older adults and working with older adults. The authors sought empirical studies that used an attitudinal measure of ageism with a social work sample, and a total of 20 articles met the criteria. Characteristics of the studies’ participants, methodology, instruments, and results were evaluated. This article discusses the findings and offers implications for future research.     

African American Men and the Experience of Employment Discrimination

The economic marginalization of African American men has been studied in a variety of contexts, from trade union exclusion, to joblessness, to disparate wages and mobility. Discrimination is often inferred as an influential mechanism, yet seldom directly examined in its own right. Drawing on a unique sample of verified workplace discrimination cases, this article analyzes forms and processes of discrimination that African American men face in employment. Our results denote the prevalence of discriminatory firing, with on-going racial harassment and discriminatory promotional and hiring practices also quite evident. In-depth immersion into case materials highlights the centrality of racial stereotyping and significant discretion on the part of gatekeepers within organizational environments-discretion in the use of “soft skills” criteria to exclude and debilitate mobility, and in selective (or even targeted) use of seemingly neutral organizational policies and sanctions. Moreover, harassment on the job—something that conventional workplace inequality research has overlooked—is quite problematic and well-represented in these data. We conclude by discussing the implications of our results for the conceptualization of inequality reproduction and that pertaining to race, status, and the workplace in particular.     

Workplace discrimination and diabetes: the EEOC Americans with Disabilities Act research project

Using the Integrated Mission System of the Equal Employment Opportunity Commission, the employment discrimination experience of Americans with diabetes is documented. Researchers compare and contrast the key dimensions of workplace discrimination involving Americans with diabetes and persons with other physical, sensory, and neurological impairments. Specifically, the researchers examine demographic characteristics of the charging parties; the industry designation, location, and size of employers against whom complaints are filed; the nature of discrimination (i.e., type of adverse action) alleged to occur; and the legal outcome or resolution of these complaints. Findings indicate that persons with diabetes were more likely to encounter discrimination involving discharge, constructive discharge, discipline and suspension - all job retention issues. Persons with diabetes were less likely to encounter discrimination involving hiring, reasonable accommodation, non-pension benefits, and layoff. They were also more likely to encounter discrimination when they were older or from specific ethnic backgrounds, or when they worked for small employers or in the Southern United States. Implications for policy and advocacy are addressed.     

Discrimination of older workers in Germany: obstacles and options for the integration into employment

The employment prospects of older workers in Germany are widely endangered because of age discrimination. The main indicator concerning recruitment is that from the age of 45 on the difficulties in finding a new job rise extraordinarily and, accordingly, the duration of unemployment rises. Concerning further training, there is a lack of participation by older workers in vocational training and, additionally, they face numerous risks in the deterioration of their skills. Given the long-term implications of the aging labor force, employers must adapt their approaches to recruiting and training older workers to prevent a further loss of skills and know-how. A comprehensive strategy for integrating older workers and overcoming age barriers in employment is required. To promote recruitment, job-placement programs should be linked more closely to companies and public programs should be targeted to older unemployed workers. To promote further training of older workers, the workplace needs to create a learning environment, introduce a greater variety of tasks, and develop training schemes.