The effects of CSR communication in corporate crises: Examining the role of dispositional and situational CSR skepticism in context

Although consumer skepticism about corporate social responsibility (CSR) is on the rise, research is sparse on the psychological dynamics of this skepticism, particularly when CSR communication serves as a company’s crisis response strategy. Employing two between-subjects design experiments, this study aims to fill this gap by looking at the role consumer CSR skepticism plays in consumer reactions to CSR communications in different types of crises. The study 1 results show that dispositional CSR skepticism did not moderate the effect of crisis type on attitudes and intentions when CSR was used as a post-crisis response strategy. The study 2 findings, however, indicated that situational CSR skepticism significantly mediated the impact of crisis type and CSR motives on purchase intentions only when the crisis stemmed from some accidental rather than preventable circumstance. Theoretical and practical implications are discussed.     

Determining the Appropriateness of the “What If” Situations Test (WIST) with Turkish Pre-Schoolers

Measurement instruments are needed to assess the child’s sexual abuse prevention program. The purpose of the study was to determine the reliability and validity of the WIST (What If Situations Test) for Turkish culture. Participants were children of the 3–6 age group attending pre-school education institutions and the sample size was identified by means of a power analysis. Seventy children were identified as the sample with 0.85 power and 0.05 type I error according to the power analysis. Language validity, content validity, internal validity coefficient (Cronbach alpha coefficient), and test–retest analyses were conducted in terms of validity and reliability in the scope of efforts for adaptation to Turkish culture. Firstly, Kendall W = 0.83 was the score for the expert opinions concerning the content validity of the language validity scale. It was found that the Cronbach alpha coefficients were between 0.68 and 0.90 for the scale sub-dimensions of appropriate and inappropriate recognition, saying, doing, telling, and reporting. The test–retest reliability of the scale was found to be r = 0.89 and the test–retest reliabilities for the sub-dimensions (appropriate recognition, inappropriate recognition, say skills, do skills, tell skills, and reporting skills) were between r = 0.48 and r = 0.92. The test–retest reliability for the Personal Safety Questionnaire (PSQ), as having complimentary items to the WIST, was found to be r = 0.82. The reliability and validity analysis of the ‘What If’ Situations Test (WIST), used to evaluate pre-schoolers’ skills regarding self-protection against sexual abuse, showed that the Test’s adaptation to Turkish culture was reliable and valid.     

Deconstruction and Playfulness:A Textual Analysis of the Parody in Midnight's Children

Midnight's Children is the masterpiece of a contemporary British-Indian writer,Salman Rushdie.Guided by Linda Hutcheon's theory of parody,the thesis probes into parody of the first chapter from five perspectives.By means of Parody,the novel shows the subjectivity and constructiveness of history writing; skepticism of the constructed reality & truth; deconstruction of the logocentrism,which makes this novel a notable postmodern work.     

Exploring the role of CSR fit and the length of CSR involvement in routine business and corporate crises settings

This 2 × 2 experimental study examines the influence of CSR fit and the length of CSR involvement on corporate reputation and CSR skepticism in a routine business setting and crisis responsibility in a victim crisis. The study demonstrates a significant interaction between the two variables on the construction of corporate reputation. The length of CSR involvement is also found to influence people’s attribution of crisis responsibility in a crisis. By comparing corporate reputation and CSR skepticism before and after a crisis, the study further articulates the destructive power of crises. Theoretical and practical implications are discussed.     

Hierarchical Processing in Seven‐Month‐Old Infants

Hierarchical structures are crucial to many aspects of cognitive processing and especially for language. However, there still is little experimental support for the ability of infants to learn such structures. Here, we show that, with structures simple enough to be processed by various animals, seven‐month‐old infants seem to learn hierarchical relations. Infants were presented with an artificial language composed of “sentences” made of three‐syllable “words.” The syllables within words conformed to repetition patterns based on syllable tokens involving either adjacent repetitions (e.g., dubaba) or nonadjacent repetitions (e.g., du ba du ) . Importantly, the sequence of word structures in each sentence conformed to repetition patterns based on word types (e.g., aba‐ abb ‐ abb ). Infants learned this repetition pattern of repetition patterns and thus likely a hierarchical pattern based on repetitions, but only when the repeated word structure was based on adjacent repetitions. While our results leave open the question of which exact sentence‐level pattern infants learned, they suggest that infants embedded the word‐level patterns into a higher‐level pattern and thus seemed to acquire a hierarchically embedded pattern.     

Contextual and Dispositional Coping Resources as Predictors of Work–family Conflict and Enrichment: Which of These Resources or their Combinations are the Most Beneficial?

This study examined contextual (support, control at work/home) and dispositional (personal coping strategies) coping resources as predictors of work-family conflict (WFC) and work-family enrichment (WFE) by using the data from Finnish health care and service employees (n = 1,956). The contextual coping resources related more strongly to WFC and WFE than the dispositional ones. The contextual home-related coping resources (spousal support, sense of control) also predicted most WFC and WFE from home-to-work, whereas the work-related coping resources (co-worker, managerial support, sense of control) mattered most in the work-to-home direction. Moreover, a combination of high contextual coping with high dispositional coping showed the most positive outcomes (low WFC, high WFE).     

Relationship among lifestyles,aging and psychological wellbeing using the General Health Questionnaire 12-items in Japanese working men

Introduction.?The relationship among lifestyle, aging and psychological wellbeing was evaluated in Japanese working men.

Methods.?Self-administered questionnaire on six lifestyle factors and the General Health Questionnaire 12-item version (GHQ12) were administered to 3306 male workers. Health practice index (HPI) was calculated as a desirable lifestyle score by summing up each binary lifestyle score (0, 1), ranging from 0 to 6. To check validity of the study outcome, the authors repeated twice with 1 year interval. HPI was categorised into three groups by the score of 0–2, 3–4 and 5–6.

Results.?The number of subjects categorised by HPI was 532, 1967 and 807, respectively. The mean value of GHQ12 significantly decreased as the HPI increased by adjusting age. Multiple regression analysis was conducted to predict GHQ12 by six lifestyle scores, and age, sleep, night snacking and exercise were significantly related to GHQ12. Multiple logistic regression analysis was conducted and age in 50s, two-shift work, sleep, night snacking and exercise were significantly associated with GHQ12.

Conclusion.?Although cause–effect relationship cannot make clear, some of desirable health practices and aging were closely related to psychological wellbeing judged by GHQ12.     

Dimensions of corporate social responsibility (CSR) skepticism and their impacts on public evaluations toward CSR

This study attempts to examine the dimensions of corporate social responsibility (CSR) skepticism and to identify the strongest predictor by testing the relationships between the skepticism constructs and public responses. The study further examines the role of cynicism either as an antecedent, a moderator, or a component of CSR skepticism. Through a series of model tests, three factors of CSR skepticism were identified to better predict public responses to CSR: (a) skepticism toward a company’s altruism, (b) disbelief of CSR messages and CSR activities, and (c) skepticism toward CSR informativeness. Skepticism toward a company’s altruism was identified as the strongest predictor in determining negative public response to CSR, whereas cynicism did not have much predictive power to explain public response to CSR; as a result, it was excluded from the final dimensions of CSR skepticism.     

Multimodal Integration of Dynamic Audio–Visual Cues in the Communication of Agreement and Disagreement

Recent research has stressed the importance of using multimodal and dynamic features to investigate the role of nonverbal behavior in social perception. This paper examines the influence of low-level visual and auditory cues on the communication of agreement, disagreement, and the ability to convince others. In addition, we investigate whether the judgment of these attitudes depends on ratings of socio-emotional dimensions such as dominance, arousal, and valence. The material we used consisted of audio–video excerpts that represent statements of agreement and disagreement, as well as neutral utterances taken from political discussions. Each excerpt was rated on a number of dimensions: agreement, disagreement, dominance, valence, arousal, and convincing power in three rating conditions: audio-only, video-only, and audio–video. We extracted low-level dynamic visual features using optical flow. Auditory features consisted of pitch measurements, vocal intensity, and articulation rate. Results show that judges were able to distinguish statements of disagreement from agreement and neutral utterances on the basis of nonverbal cues alone, in particular, when both auditory and visual information were present. Visual features were more influential when presented along with auditory features. Perceivers mainly used changes in pitch and the maximum speed of vertical movements to infer agreement and disagreement, and targets appeared more convincing when they showed consistent and rapid movements on the vertical plane. The effect of nonverbal features on ratings of agreement and disagreement was completely mediated by ratings of dominance, valence, and arousal, indicating that the impact of low-level audio–visual features on the perception of agreement and disagreement depends on the perception of fundamental socio-emotional dimensions.     

Curating the Soul: Foucault's concept of hupomnemata and the digital technology of self-care

This paper explores how online actions such as the practice of digital self-writing shape our offline identity. We start with an examination of the concept of hupomnemata – a practice of self-writing in which notes are kept as a ‘material record of things read, heard, or thought’ in the intent of shaping the self [Foucault (1997). Self writing. In P. Rabinow (Ed.), Ethics, subjectivity and truth. The essential works of Foucault, 1954–1984. Volume 1 (pp. 207–222). New York, NY: The New Press p. 209] – before arguing that the practice of digital content curation can be understood as a modern-day variant of the Greco-Roman hupomnemata. Although the work of the digital curator is conducted online, this paper positions contemporary curatorial practices as acts of self-exploration, self-cultivation, and self-care, which nourish offline identity and which ultimately work to shape the offline, corporeal self.     

Determinants of approval of the work of truth commissions in the southern cone: a comparative study / Determinantes de la aprobación del trabajo realizado por las Comisiones de Verdad y Reconciliación en el cono sur: un estudio comparativo

The socio-demographic and psychosocial approval determinants of the work conducted by the truth and reconciliation commissions (TRC) are analysed based on original survey data from Chilean, Argentinian and Peruvian samples (N = 2,947). A linear multiple regression analysis was carried out (R² between .28 and .44; f² between .45 and .78) which reveals the positive effect of commission functions perceived achievement, mainly the knowledge of truth (β = .28), justice (β = .15) and the contribution in creating a common history (β = .15). An analysis by country reveals in Chile salient variables such as institutional trust, political ideas, institutional apologies and hope and sadness emotions. In Argentina, together with TRC functions, the degree of information about the work of the commission and the perception of a negative social climate appear as relevant predictors. As regards Peru, the degree of exposure to violence appears as a good predictor of TRC’s work support. The results show the relevance of TRC functions’ fulfillment, as well as the role of institutional variables in the approval of the work they have done.     

Differential Gaze Behavior towards Sexually Preferred and Non-Preferred Human Figures

The gaze pattern associated with image exploration is a sensitive index of our attention, motivation, and preference. To examine whether an individual's gaze behavior can reflect his or her sexual interest, this study compared gaze patterns of young heterosexual men and women (M = 19.94 years, SD = 1.05) while they viewed photographs of plain-clothed male and female figures aged from birth to 60 years old. The analysis revealed a clear gender difference in viewing sexually preferred figure images. Men displayed a distinctive gaze pattern only when viewing 20-year-old female images, with more fixations and longer viewing times dedicated to the upper body and waist–hip regions. Women also directed more attention at the upper body on female images in comparison to male images, but this difference was not age-specific. Analysis of local image salience revealed that observers' eye-scanning strategies could not be accounted for by low-level processes, such as analyzing local image contrast and structure, but were associated with attractiveness judgments. The results suggest that the difference in cognitive processing of sexually preferred and non-preferred figures can be manifested in gaze patterns associated with figure viewing. Thus, eye-tracking holds promise as a potential sensitive measure for sexual preference, particularly in men.     

Central tendency bias in belief elicitation

We conduct an experiment in which subjects participate in a first-price auction against an automaton that bids randomly in a given range. The subjects first place a bid in the auction. They are then given an incentivized elicitation of their beliefs of the opponent’s bid. Despite having been told that the bid of the opponent is drawn from a uniform distribution, we find that a majority of subjects report beliefs that have a peak in the interior of the range. This result is robust across seven different experimental treatments. While not expected at the outset, these single-peaked beliefs have precedence in the experimental psychology judgments literature. Our results suggest that an elicitation of probability beliefs can result in responses that are more concentrated than the objectively known or induced truth. We provide indicative evidence that such individual belief reports can be rationalized by well-defined subjective beliefs that differ from the objective truth. Our findings offer an explanation for the conservatism and overprecision biases in Bayesian updating. Finally, our findings suggest that probabilistic forecasts of uncertain events might have less variance than the actual events.     

Joseph Gusfield and Social Problems Theory

Joseph R. Gusfield was a key figure in the emergence of constructionist social problems theory. His approach was characterized by: his determination to identify the cultural, structural, and historical context of claims; attention to the choices among alternatives that shaped how problems were defined; and the rhetoric used by advocates. He highlighted the role of ownership–the ability to define the terms in which social problems are constructed. His work is also notable for its skepticism regarding social scientists’ theorizing.     

Temporal Patterns of Accuracy Confidence in Social Judgments: A New Method and Initial Results

An integrated, computer-based system was developed to record participants’ continuous judgment changes on a revised form of the Interpersonal Perception Task (IPT-15). Consistent with the considerable research on “thin slice” judgments, the mean latency for greater than chance accuracy confidence was just 16 s (median = 10 s) for the ten one-part scenes on the IPT. There was also a clear and strong linear trend for increasing accuracy confidence across the first 25 s of the ten one-part scenes. For the five-two-part scenes, where comparative judgments were required (e.g., which statement is truthful, which is a lie?), no clear pattern of increasing accuracy confidence was found, with mean scores hovering near chance. The utility of the new system for analyzing the time course of social judgments is discussed and the potential reasons for the contrasting results for the one-part and two-part scenes were examined.     

Scope and nature of sexual harassment in nursing

The Sexuality Scale (SS; Snell &; Papini, 1989) was designed to measure sexual‐esteem, (the dispositional tendency to evaluate positively one's capacity to relate sexually to others), sexual‐depression, (the chronic tendency to feel depressed about the sexual aspects of one's life), and sexual‐preoccupation, (the persistent tendency to be absorbed and obsessed with sexual matters). The purpose of the present research was to provide evidence from two separate studies for the reliability and validity of the Sexuality Scale. The results indicated that all three SS subscales had high reliability (both test‐retest and internal consistency). Other findings indicated that the dispositional sexual tendencies measured by the Sexuality Scale were related in predictable ways to men's and women's reports of their sexual behaviors and attitudes.     

Michael Polanyi and the sociology of a free society

Michael Polanyi’s defense of freedom in science and society conflicts in major ways with Weber (process of rationalization, value neutrality of sociologists), Popper (objective knowledge, open society), and technological or oppositional sociology. Polanyi rejects positivism, utilitarianism, and Marxism, and defends freedom as a necessary condition for pursuit of spiritual ideals such as truth, justice, charity, and tolerance. Half truths about science seen as rejecting tradition, faith, authority, values, and the subjective, have helped bring valuable social results, but in the form taken by radical philosophical skepticism (doubt), also called objectivism, they also threaten freedom itself. A more truthful account is needed. Scientists and citizens who would maintain a free society are morally responsible persons, joined together in quest of truth and certain other ideals, demanding of themselves and each other that they be faithful to that quest. Polanyi’s thought has connections with that of Shils, and has implications for what Shils calls a consensual sociology. Louis H. Swartz teaches law, and is interested in the development of sociological theory and legal sociology, building upon the contributions of Polanyi and Shils.     

Criteria for judging the credibility of children's statements about their sexual abuse

One hundred and three cases of child sexual maltreatment, where offenders confessed to some level of their abuse, were examined to determine the extent to which the children's statements about their victimization contained three widely accepted clinical criteria of a true sexual abuse allegation. The results support clinical assumptions that the criteria in question were valid ones for determining the truth of a sexual abuse allegation in cases involving confessions of abusers.     

Getting emotional: An emotion-cognition dual-factor model of crisis communication

The effect of emotional experience on cognitive processes is an under-explored phenomenon in crisis communication research, despite indications of the increasing importance of emotion-based communication in the digital era. Emerging evidence indicates that the emotional experiences of publics play a critical role during organizational crises and determine the degree to which organizations are able to successfully devise communications that help them deal with such crises. Yet no comprehensive, theoretically sound model exists for analyzing how emotions influence the cognitive processing of crisis information. Our study proposes just such a model, capable of describing how cognition and emotion, separately or interactively, influence the publics’ processing of crisis information and consequently their attitudes and behaviors. Our model describes how emotional variables determine whether the publics take a cognition-oriented approach or an emotion-oriented approach to information processing and subsequent formation of interpretations, evaluations, and judgments directed toward organizations. Moreover, our model explains how an emotion-to-cognition assessment of publics’ attitudes is possible and makes a case for how it is critical for predicting and influencing the publics’ behavior during organizational crises. The hope is that this model will aid practitioners and academics in understanding why the publics’ emotions matter during crisis communication as well as how to craft more effective communication strategies as a result. Finally, several avenues for future research are suggested in order to test the validity of our conceptual model in different contexts.