‘In the Company of Men’: A Reflexive Tale of Cultural Organizing in a Small Organization

A tale of fieldwork in a small organization is discussed in this article with a view to highlighting how social processes, cultural understandings and expressions of gender are produced during fieldwork interaction. The tale is told reflexively and retrospectively, recording an ongoing conversation about fieldwork experience. Central to the tale is discussion of how the researcher is drawn into ‘culture–making’ within the organization and the ways in which fieldwork interaction creates a ‘space’ through which organizational members engage with, work through and realize work–place values. In this article there are multiple levels of reflection. At one level it is examined how the organizational–researcher role of ‘emotional nurturer’ was constructed during fieldwork. At the same time some cultural insights drawn from ethnographic inquiry and intensive interviewing within the small organization are presented. The analysis is also shaped by a further layer of post–fieldwork reflection and interpretation which draws in emotional issues and expressions of gender. It is argued that a close scrutiny of fieldwork roles is important to organizational research in that it makes explicit how the researcher–‘native’ interaction is central to the theorizing process and how the researcher can become a participant in organizational culture–making.     

‘Care is not a dirty word!’ Enacting an ethic of care in social work practice

While ‘care’ has been positioned as a core value of the social work profession since its inception, the increasing influence of neoliberal rationalities have placed care on the periphery of social work theory and practice. Social work scholars have promoted the incorporation of ethic of care theory into direct social work practice as a means of countering the effects of a context that is antithetical to caring practice. I present findings from my Australian study, providing an original contribution by presenting concrete understandings of how social workers enact care in everyday direct social work practice. The study was guided by a grounded theory approach. Fifteen social workers were interviewed using a semi-structured interview schedule. The interviews were analysed using constructivist grounded theory techniques. ‘Meeting needs’, ‘just being there for clients’, ‘building relationships with clients’, and ‘going the extra mile’ were some of the ways that participants demonstrated care in their practice. Constraints on care were challenged and resisted by ‘taking a stand’, ‘bending the rules’, ‘picking battles’, ‘justifying care’, and ‘taking risks’.     

Ethical Considerations and Dilemmas Before,during and after Fieldwork in Less-Democratic Contexts: some Reflections from Post-Uprising Egypt

How do we conduct ethically sound social research in less- or non-democratic settings? Here, the ‘ethical guidelines,’ or ‘codes of conduct’ outlined by our professional organizations provide some, albeit only insufficient guidance. In such contexts, issues like informed consent or the avoidance of harm to research participants have to be – based on a careful analysis of the situation on the ground – operationalized. What are, considering the particular social and political context in the field, the potential risks for interviewees and the researcher, and what can be done to eliminate or at least mitigate these risks? Reflecting on extensive fieldwork on the role of the prodemocracy movement during the Egyptian Uprising of 2011 in the wake of the so-called ‘Arab Spring,’ this study illustrates how rather abstract ethical considerations can be handled practically in an environment that is characterized by increasing levels of political repression and decreasing civil liberties. It is in such contexts that a failure to carefully consider such ethical questions entails a very real risk of endangering the livelihoods and even lives of research participants. Furthermore, it is shown that these and similar issues are not only of critical importance when designing a research project, but that they might have to be revisited and renegotiated at later stages of the research process – even after the conclusion of the data collection phase. Here, questions of data protection, anonymity of informants, and the associated ‘do no harm’ principle are particularly pertinent.     

Teaching Critical Reflection: A Tool for Transformative Learning in Social Work?

In an Australian Bachelor of Social Work degree, critical reflection is a process explicitly taught in a fourth year subject to students who have returned from their first field placement experience in agencies delivering social work programmes. The purpose of teaching critical reflection is to enable social work students to become autonomous and critical thinkers who can reflect on society, the role of social work and social work practices. The way critical reflection is taught in this fourth year social work unit relates closely to the aims of transformative learning. Transformative learning aims to assist students to become autonomous thinkers. Specifically, the critical reflection process taught in this subject aims to assist students to recognise their own and other people's frames of reference, to identify the dominant discourses circulating in making sense of their experience, to problematise their taken-for -granted ‘lived experience’, to reconceptualise identity categories, disrupt assumed causal relations and to reflect on how power relations are operating. Critical reflection often draws on many theoretical frameworks to enable the recognition of current modes of thinking and doing. In this paper, we will draw primarily on how post-structural theories, specifically Foucault's theorising, disrupt several taken-for-granted concepts in social work.     

Contentious connective action: a new kind of life-political association for problematizing how expert systems operate

Neoliberalism and populism both challenge the idea that democratic politics is of and by ‘the people.’ Neoliberalism suggests technocracy as the way ahead for nudging laypeople to do the right things. Populism appeals to the morality of an exceptional leader required for tumbling ‘the system’ and make the home of ‘We the People’ whole again. Both positions consider laypeople like clay to be formed in their own image. The logic of contentious connective action is a direct response to this political degradation of the layactor. Without laypeople being able chronically to problematize how things are done by expert systems, there can be no real democracy. Hence, it is about time we bring the lifeworld with its capable and knowledgeable laypeople back into the fold. Technological development has made it possible for the lifeworld to attain global and not just local significance. Its spontaneous activities in local time-space can now connect globally, enabling worldwide demonstrations in the name of ‘we the 99%.’     

Working with social complexity in a neoliberal society: challenges for social work in Estonia

This article deals with Estonian social workers' perspectives on the fundamentals of the social work profession in a society where radical social, political, and economic changes have occurred within a very short period of time. Estonia typically figures as a model country, sometimes as a positive model, sometimes as a negative one, but according to most commentators, Estonia has pursued social and economic transformations in a particularly dramatic way. Social workers have recognized that radical changes have created new types of problems and social work should deal with vulnerable people and families under uncertain and unforeseeable conditions. Estonia is a challenging example to understand social work in the context of a neoliberal market society. It is therefore necessary to find out what the new challenges for the development of social work as a profession are. This article explores a ‘direction’ toward which social work in Estonia is developing, focusing mainly on the influence of the Estonian political context. The results of the research are relevant to the entire social work profession, insomuch as they address questions about the essence of social work and the ethical principles of the social work profession in society and how they can be strongly influenced by neoliberal thinking and increasing complexity.     

How good is good enough? Exploring social workers’ conceptions of preparedness for practice

This study examined the question: ‘How do social work practitioners construct preparedness for practice?’ The answer to this question was explored through a research conducted in 2013 consisting of a survey based on the Australian Association of Social Workers’ Practice Standards and interviews with social work practitioners who had experience working with graduating social work students in their final field education placements. The responses of 25 survey participants suggest that social work practitioners generally expect new graduates to have ‘moderate’-level skills across the different practice areas, although a small but notable number of supervisors expect new graduates to have general work preparedness at a ‘developed’ level. In addition to having a clear understanding of and identification with professional values, purpose and ethics, the eight interview participants spoke of the importance of empathy and the ability to work within a multidisciplinary organisational environment.     

Science and social work: a sketch

While recognizing that understanding of ‘science’ varies across time and countries, there are strands of a shared albeit diverse inheritance. Failures to see where we are located within this inheritance make the social work community vulnerable to simplistic claims regarding what, for example, ‘doing science’ is like. This in turn makes it difficult to deal adequately with questions such as in what ways can or should we distinguish social work science from other kinds of knowledge? Is science in some recognizable way a unified form of knowledge? How ought we to deal with disputes and disagreements in social work science? What kinds of consequences might we envisage from social work science? I deal in turn with each of these questions.     

Hope over fear: social work education towards 2025

ABSTRACT

Prediction of possible futures is fraught with dangers. Neither the global economic crisis which erupted in 2008 nor the political earthquake which shook Scotland over the issue of independence during 2014 was foreseen by many commentators, if indeed any. Given these experiences, predicting where social work education might be in 2025 is a potentially hazardous enterprise. Nevertheless, the recent resurgence of interest in utopian thinking reflects a widely felt desire to go beyond ‘capitalist realism’ and to envisage different possibilities – a desire also reflected in political developments in Greece and Spain. This development is primarily in reaction to the dominance of another form of utopian (or dystopian) thinking: neo-liberalism, with its message that ‘there is no alternative’. In this paper, I will argue that that search for alternatives has important implications for social work and social work education. Following a discussion of the ways in which neo-liberalism has shaped the profession over two decades, the paper will identify current challenges to neo-liberal social work and social work education and more widely, to the politics of austerity. Drawing on examples from different countries, I will argue that this ‘new radicalism’ points the way to a more politically engaged social work education.     

‘It's About People and Their Environment’: Student Social Workers' Definitions of Social Work Research

This article considers constructions of social work research from the perspectives of student social workers in New Zealand. There have been many academic discussions of the unique epistemology that can be called social work research but little is known of students and/or practitioner views. Are they interested in social work research? Do they even care about debates on epistemology? Forty-three student social workers considered two questions while attending a social work research methods course: ‘What is social work research?’ and ‘What kind of social work researcher might I be?’. A subset of 18 distance students explored a third question: ‘Should social work research be part of everyday practice or not?’. To answer these questions students provided comments in a short survey, material from their written student assignments and comments from online discussion board activities. The results suggest that student social workers have a preference for social work research that is compatible with their clearly articulated social work value base, and that social work research primarily should benefit the client group with which a social worker is closely linked. Student social workers also recognise the importance of research for their everyday practice, yet at the same time feel there are organisational constraints to this happening.     

Exploring the Concepts of Recognition and Shame for Social Work

Recognition and shame are both concepts that potentially offer social workers a structure to build practice on; two states experienced by both social workers and service users. ‘Recognition’, within social, political and economic thought, has been established as a field in which inequality and exclusion can be analysed. Social work theorists have also made inroads into exploring its reach. ‘Shame’ in twentieth century and contemporary sociological and psychoanalytical accounts, is understood as a force in limiting human agency, well-being and capacity This paper briefly outlines some of the defining ideas in circulation in relation to recognition and shame, and then briefly considers how psychoanalytical and contemporary social structural analysis builds on this, making links to contemporary social work thinking throughout. The paper also specifically considers some of the uses of recognition and shame for thinking about social worker and service user ‘well-being’, and the connections, through both the relational and the socio-political, which inflect social work practice.     

The problem of justification in social work

Abstract

In this paper we argue that the real test of professional social work practice is whether it can be plausibly, effectively and defensibly justified. Since the early 1950s social work in Australia has engaged in a strategy of professionalisation. This strategy and its implications were described by McDonald and Jones in 2000. This paper supports the concerns expressed. We argue that the way out of our profession's dilemma is by focusing on the problem of justification. The main questions addressed by McDonald and Jones appear to be: What is professional social work practice? Does the concept of professionalism serve us and our clients well now? What form should social work take in the future? Their answer is ‘that the “strategy of professionalisation”, as conventionally conceived by Australian social work, is no longer viable in the emerging milieu.’ We build on that answer by exploring the notion of justification in terms of the concepts Foundationalism, Coherentism and Reliabilism. We conclude by suggesting that the immediate task for social work in this new century is to solve the problem of justification.     

Traditional,Problem-Solving and Critical Theory: An Analysis of Horkheimer and Cox's Setting of the ‘Critical’ Divide

Abstract

Robert W. Cox's dictum that ‘(t)heory is for someone and for some purpose’ (emphasis in the original) is said to be the most-quoted line in International Relations (IR) theory. Yet whilst this spurred a revolution in critical thinking in IR, it echoed a far older conception of Critical Theory advanced by Max Horkheimer in the 1930s that claimed there is ‘no theory of society?…?that does not contain political motivations'. Both sentiments emphasize the relation between knowledge and human interests, and yet both formulate two distinct—though allied—ways of approaching ‘critical’ theorizing. In order to understand the similarities and differences in their approaches, this paper draws out three loci of difference between Cox and Horkheimer regarding the question of emancipation: (i) the epistemological relation between ‘critical’ and ‘Problem-Solving’ (Cox) or ‘Traditional Theory’ (Horkheimer); (ii) the emphasis placed on transformation and historical process; and (iii) the importance of intersubjectivity in how each approach emancipation. It is argued that by actively combining critical (dialectical) approaches across the social sciences, broadening human agency through civilizational dialogue, and retaining a commitment to emancipatory (and visionary) political futures based on human association, that Critical International Theory can maintain ongoing relevance in IR.     

The Future of ‘Gender and Organizations’: Connections and Boundaries

‘Gender and organizations’, a fruitful connection between two previously separate areas of study, has had a relatively short but bountiful history. Much of the research and theorizing within the general rubric of ‘gender and organizations’ has required the breaking of conceptual boundaries and the forging of new connections that go beyond the coalescence of two fields of inquiry. We have not exhausted the possibilities suggested by broken boundaries and new connections. This may be a particularly auspicious time to be breaking boundaries, for the apparent worldwide changes in work and organizing are not well enough understood with many of our old intellectual tools. In this paper I discuss briefly what our studies of gender and organization have, in my view, accomplished so far, and then review some issues and questions stimulated by thinking about broken boundaries and new connections, possibilities that, for me, represent part of the future for ‘gender and organizations.’     

‘Say no to the ATO’: the cultural politics of protest against the Australian Tax Office

Researching a broad array of protest forms offers valuable insights into social change. One such unusual form includes protests against tax law rulings made by the Australian Tax Office (ATO). Across Australia thousands of taxpayers invested in ‘tax effective schemes’ in the late 1990s. However, by 2000 each owed on average AUS$75,000 as a result of these schemes being ruled illegal. Rather than pay the money owed many have refused, publicly protesting through formal administrative and political mechanisms, and through public debate. At first glance, this appears an issue of individual economic self‐interest. However, qualitative research methods provide a more detailed and contextual picture of why protestors feel justified in their actions. Focusing on the hard‐hit Goldfields region of Western Australia, protests are argued as being about real and imagined identities; concerns over roles and status in Australian society; and the failings of institutional and political frameworks that should support, not penalize, citizens. The offence and ‘moral shock’ of being publicly labelled as ‘tax cheats’ facilitated protestors' view of themselves as workers trying to do the ‘right thing’ by their families and country. And as such, the normally private issue of individual tax affairs became a public debate and a site of cultural politics wherein the ATO's official discourse of rationality and regulation compliance is received by protestors as symbolic of their beleaguered position in Australian society. Here, citizenship struggles have not been eclipsed by post‐material or ‘new social movement’ concerns. Rather, sites of cultural politics, such as struggles over tax and identity, are constantly redrawn in light of new social practices and relations.     

Learning from Mental Health Lived Experience and the Influence on Students’ Practice

This study explored how learning from mental health lived experience influenced Australian social work students’ practice during their first fieldwork placement. Involvement of mental health consumers in social work education is gaining momentum, yet little is known about how this type of learning informs students’ practice. Ten social work students participated in semistructured interviews and one focus group. Findings suggest that learning from lived experience promoted social work practice that honoured the expertise of mental health consumers and privileged personal recovery. Factors such as organisational culture and supervisor attitudes were found to mediate the students’ attempts to privilege lived experience.     

Young Women in the Australian Women’s Movement

This article explores and documents the role of young women in the contemporary Australian women’s movement. Through case studies of two very different groups of young women, working in submerged networks in the community and on university campuses, it aims to suggest the diversity of contemporary young feminist praxis. Further, it argues that the work that these young women are doing in discursively creating and maintaining a feminist political space is crucial to the future of the movement. Based in constructivist ‘new’ social movement theory this article suggests a way forward from the so-called ‘generational debates’ of the 1990s and argues that, through their own unique processes of collective identity, young women who are active in the Australian women’s movement are dealing with the conflicts that are essential to the movement’s survival.     

Creating Continuous Conversation: Social Workers and Learning Organizations

This article presents some findings on one aspect of a qualitative study of the continuing education of social workers in New Zealand. Social workers interviewed were aware of the contemporary discourses of lifelong learning and in particular, the concept of learning organizations. Analysis reveals that while practitioners are positive about the ideals of the learning organization; this is tempered by practical considerations and constraints which reflect the critique of the learning organization found in the literature. When asked to define their hopes for post‐qualifying learning, participants identified intellectual refreshment, critical reflection and acknowledging successful work as priorities. Social workers clearly want ‘learning workplaces’ and as educators we need to support their development. Top‐down models may not provide the answer and small‐scale local initiatives which engender critical, reflective and inquiring ‘continuous conversations’ may serve practitioners better.     

Students’ conceptualisations of critical reflection

Critical reflection involves the identification of deeply seated assumptions about the social world and the individual’s connection with it; however, its scope and practice are contested. While ambivalence about its definition remains, critical reflection is described as a threshold concept in social welfare and social work education. This study investigated students’ conceptualisations of critical reflection by analysing the ‘learned’ critical reflection curricula of five core units in an Australian University. A content analysis of 162 assignments submitted by 86 students in 2013 and 2014 was conducted. Findings revealed students conceptualised critical reflection as a process that raised self-awareness, supported the application of theory in practice and, reinforced aspects of their professional identity. However, students adapted the process to fit their purpose and, when personal views clashed with professional practice, rather than examining the tensions that emerged, students privileged professional practice and silenced their personal views. Students did not engage with critical reflection to foster social change; rather their utilitarian approach positioned them to demonstrate competence in professional procedures. These findings highlight the influence of the contexts within which critical reflection is practised and informs the further development of the authors’ pedagogy.