Five-Way Experiential Learning Model for Social Work Education

Social workers exercise their practice skills by helping clients find strengths and solutions. In order to comprehensively practice skills for diverse client situations, it is crucial to practice and fine-tune the applications of various therapeutic approaches through clinical drills. This paper presents an experiential learning model, expanded from Kolb's Learning Cycle, which fits the dynamic pedagogical needs of the social work profession. It examines the implementation of the use of the ‘Five-Way Experiential Learning Model’ based on practice learning through personal reflections and professional evaluations. This practice learning study helped 79 MSW students define their ‘five-way learning’ and to analyze its impact on their acquisition of social work skills and clinical practice competencies. This process demonstrates the importance of the transtheoretical connection to achieve a better understanding of clients' situations through the process of change and peer input. Discussions will focus on the model elements, results on experiential learning, and ethical considerations.     

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Standardized clients are lay persons trained to portray clients realistically and in a reproducible fashion so students can interact with a 'client' that does not vary from encounter to encounter. This educational technique has received minimal attention in social work education. The development and utilization of a standardized client case for students in a generalist MSW program is described. Potential uses for standardized clients and future learning opportunities are discussed.     

Acknowledgement of client diversity and oppression in social work student supervision

An enduring theme of social work literature and education has been the need for workers to recognise and challenge oppressive structures and develop competence in working with diverse client groups. This paper reports the findings of a qualitative research project where student and field educator supervision sessions were recorded, with the view to examining how oppression and diversity were addressed in these sessions. The authors have used the term 'difference' to describe the breach between the student and client experiences. Examples of anti-discriminatory practice were identified in the recordings, however on occasions supervisors had difficulty in assisting students to acknowledge diversity and oppression in supervision. Four factors that related to addressing diversity emerged from the supervision material. These were: the struggle to unmask subtle themes of oppression; the use of questioning to raise student awareness and development of self-knowledge; using student biography to facilitate learning on 'difference'; and field educator use of self-disclosure during discussions on diversity. Successful approaches to anti-oppressive practice and responding to diversity are outlined.     

Effort on Display: Unemployment and the Interactional Management of Moral Accountability

In this study of moral accountability in vocational guidance conversations at a public employment office in Sweden, I adopt a combination of approaches to explore implicit accounts as intrinsic to institutional activities. In this setting, participants managed moral accountability by normalizing a person's conduct, preempting potential critique, and marking transgression. Clients were never held accountable for lack of competence, knowledge, or skill or for failing to get a job. A critical element in sustaining oneself as a morally accountable client in this setting is to successfully display one's efforts properly in situ as well as through the institutional record.     

Analyzing Children's Learning and Development in Everyday Settings from a Cultural-Historical Wholeness Approach

The main point in this article is to conceptualise how demands connected to children's life conditions influence both children and caregivers. To pursue this aim I advocate an extension of Vygotsky's cultural-historical theory of children's learning and development. Vygotsky pursued a wholeness approach to children's development with his concept of “the child's social situation of development” as the child's dialectic experiential and motivational relation with his or her surrounding. This conception I extend with the concepts of institutional practice and activity setting. The conditions for children's activities are the institutional practice and its activity settings. But a child's activities in these settings also has to be seen from the child's perspective, that is, his or her motive orientation. To focus on the child's motive within an activity setting—requires the researcher to focus on the child's social situation of development to discern how the dialectic between the child's orientation within an activity setting and the demands from the setting and other persons influence the child's activities within the child's zone of proximal development.     

The institutionalization of expertise in university licensing

This article draws on ethnographic data from a field leading university licensing office to document and explain a key step in the process of institutionalization, the abstraction of standardized rules and procedures from idiosyncratic efforts to collectively resolve pressing problems. I present and analyze cases where solutions to complicated quandaries become abstract bits of professional knowledge and demonstrate that in some circumstances institutionalized practices can contribute to the flexibility of expert reasoning and decision-making. In this setting, expertise is rationalized in response to institutional tensions between academic and business approaches to deal making and professional tensions between relational and legal approaches to negotiation. Abstraction and formalization contribute both to the convergence and stability of routines and to their improvisational use in professional work. Close attention to these processes in a strategic research setting sheds new light on an interesting tension in sociological theories of the professions while contributing to the development of a micro-level, social constructivist institutional theory.     

Unique Learning Needs of Physically Handicapped Social Work Students

Recognition of physically handicapped social work students' unique learning needs and utilization of their “rehabilitation” experiences and perspectives enhances class learning. Role play and simulations can be structured to help them assess whether their handicap enters into the client-worker relationship and practice ways of dealing with possible client system responses. Diversity in term paper topics and agency placements conveys a variety of career options and allows them to develop confidence in working with nonhandicapped client systems. The instructor should respect students' independent efforts to develop coping skills in dealing with classroom and agency logistics.     

Assessment Made Visible: Individual and Collective Practices

In this article I argue that by connecting assessment to learning and instruction and by enacting assessment as a collective practice we can see new opportunities for learning. The concept of mediated action and the notion of a collective zone of proximal development are used to theorize assessment. Two cases are included to support and make empirically visible the conceptual argument. The first case involves student teachers who assess exam papers in an online environment. The second case involves peer-group assessment among learners in an upper secondary school. Through the conceptual argument and the supporting cases assessment emerges as a practice involving process as well as product and a practice in which learning, teaching, and assessment are mutually constitutive of learners' development. Finally, some implications for practice are discussed, including some challenges related to the tension between individual and collective approaches.     

How Do Social Workers Respond to Potential Child Neglect?

Although neglect is a common form of child maltreatment, it can be difficult to detect within a clinical interview between a social work clinician and client for the purpose of assessment and intervention, leading to a failure to act and secure a child's safety. This Canadian study utilized the objective structured clinical exam (OSCE) to assess social work clinicians' ability to recognize and respond to a case of suspected child neglect. Twenty-three participants (social work students, recent graduates of a Masters in Social Work programme, and experienced social workers) conducted a 15-minute interview with a standardized client followed by a structured reflective dialogue focusing on case conceptualization and emotional awareness. Qualitative analysis of the reflective dialogues revealed participants' difficulty in detecting child neglect as opposed to focusing on a client's negative self-beliefs or mental health issues. Implications for social work education and practice are suggested.     

Do We Need More “Doing” Activities or “Thinking” Activities in the Field Practicum?

How do MSW students learn new professional skills in the field practicum? Does students' reflection affect the use of other learning activities during the field practicum? Students in field practica participate in activities that involve observation, doing (participatory), and conceptual linkage. In this study of MSW students, conceptual linkage activities represent students' overall reflective capacity to integrate classroom theory and field practice. The results indicate that conceptual linkage activities are more strongly related to learning outcomes than observation or participatory activities. There is also a significant interaction effect between participatory activities and conceptual linkage activities when students' satisfaction is considered. Discussion includes suggestions for increasing students' reflection to integrate classroom and field.     

Expansion of psychiatric services to the community

This paper describes an experiential model for teaching final year social work students how to deal with feeling issues in practice. It focuses on the middle phase of intervention primarily, using an outside person role playing a client in a classroom setting. The aim of the model is to enhance the students' ability in learning advanced empathic skills.     

Evaluating a Teaching Module on Ethically Responsible Evidence-Based Practice Decision Making in an Advanced Micro Practice Course

ABSTRACT

This article adds to the growing body of literature on the use of evidence-based practice (EBP) in social work. Specifically, it examines a 9-hour EBP educational model designed to prepare MSW students for appropriate decision-making strategies in working with multicultural client populations. The model places emphasis on identification and application of critical thinking skills for micro- and mezzo-level practice in urban social work systems. It moves beyond traditional research approaches and emphasizes community-based and emic approaches for generating evidence appropriate for ethnic minority populations. Students’ written assignments (N = 80) demonstrated the model’s pedagogical value as a learning strategy for applying EBP. Students’ evaluations demonstrated the model’s value in sensitizing students to the importance of becoming ethically responsible research consumers.     

‘Sitting on the Mourning Bench’: Mental Health Workers and an Elderly Client

Abstract

The present article documents the experience of a first year social work student on fieldwork placement in an Aged Persons Mental Health Service. The student was part of a team providing service to a long-term client of the service when he was diagnosed with a life-threatening illness. The student's compassionate response to the client raises questions about grief and professionalism, which she explored through a journal and in discussion with her supervisor and other team members working with the client. As part of their reflective practice, the student, her supervisor and the client's mental health workers formed a collective to document their experience and present a staff education session. This article is the outcome of these processes and explores important grief issues in Aged Psychiatry and demonstrates the valuable contribution made by a student to the work of the team in the rich learning environment of a fieldwork placement in aged psychiatry. It is published with the kind permission of the client's next of kin.     

Blaming Me,Blaming You: Assessing Service Learning and Participants' Tendency to Blame the Victim

This study uses a comparative case study to explore the effect of service learning on the political socialization of participants and, in particular, on participants' patterns of blame attribution. Although numerous scholars have acclaimed the benefits of service learning, others have suggested that involving students in service learning may actually reinforce their tendency to blame victims of social problems for their own conditions. Little research has considered the role of service learning in the political social-ization of America's youth and how it might relate to the political intolerance that characterizes the current era. The study suggests that two different approaches to service learning have very different impacts on students' attitudes toward the poor and how they explain the associated conditions and stresses the need for structure in service learning activities. The author discusses the possible implications of these findings for contemporary research on adolescent political socialization.     

A Tale of Two Programmes: Developing Communities of Learning with Practice Partners in Social Work and Humanitarian Studies at Charles Darwin University,Northern Territory,Australia

Online engagement is difficult when teaching complex clinical reasoning skills which are central to developing professionalism in the health and welfare workforce. This paper explores how our team has engaged students in online discussion by introducing research projects brought by our practice partners to the mix of activities completed by students. At Charles Darwin University in the Northern Territory, Australia, the social work and humanitarian studies degree-level programmes are delivered in blended mode involving a combination of face-to-face and online learning. Within these modes of delivery students are presented with questions and activities drawn from our practice partners to bring ‘real world relevance’ to learning. Drawing from examples provided by the practice settings in which the students wish to work after they graduate, we have found that this relationship between the academy and practice agency effectively bridges the gap between the worlds of theory and practice for our students. In a community of learning model, students elect to work on local practice partners' projects throughout the semester. This mix of academia working in partnership with frontline social and humanitarian workers brings immediacy to the learning. Opportunities for ‘deep learning’ are facilitated by this partnership approach. The implications for using communities of learning models for engaging students from two professions in online activities are discussed.     

Intersections of care: an analysis of culturally competent care, client centered care, and the feminist ethic of care

Many of us work within a healthcare field, but do we think about the meaning of the care that we provide? This paper examines three approaches to practices in the caring professions; culturally competent care, client centered care, and the feminist ethic of care, in an effort to discover if and where the three intersect. Although philosophically similar, the essence of caring practice discovered in this examination resulted in the simple equation: Provider knowledge and skills + client respect = client empowerment. An examination of the meaning of this formula and its implication for practice is included.     

Patterns of Field Learning Activities and Their Relation to Learning Outcome

Field practicum is an active learning process. This study explores the different learning stages or processes students experience during their field practicum. First-year master's of social work students in field practica were asked how much they had engaged in educational learning activities such as observation, working independently, process recordings, and conceptual linkage activities for their practice. Forty-eight students completed a questionnaire three times over the first-year field practicum. The results showed that observation and process recording decreased over the time points. However, most of the participatory activities and conceptual linkage activities increased. Conceptual linkage activities were more strongly related to learning outcomes than observational or participatory activities. The discussion includes suggestions for enhancing student learning over the course of the field practicum.     

From Silos to Scaffolding: Engaging and Effective Social Work Practice

In this final article of the special issue Beyond the Manual: Using Data and Judgment in Clinical Social Work Practice, we extend the discussion regarding the use of data and judgment. We discuss the multiple sources of data used in practice, including research evidence, client perspectives and experience, moment-by-moment process observation, and client feedback regarding progress towards specific, desired outcomes. We move beyond current debates purporting one framework over another to propose a synthesizing framework that situates evidence-based practice, empirically supported interventions and common elements/mapping and adapting practice within a common factors scaffolding framework. This framework provides a way for social workers to effectively make sound judgments using research and client data within the demands of contemporary practice. The article provides a brief overview of the four practice approaches followed by the proposed scaffolding framework and rationale, and concludes with implications for practice, professional education, and research.     

Self and social work: Towards an integrated model of learning

My experiences as a social work practitioner, DipSw tutor and research student form the basis for this article which uses a narrative, auto-ethnographic approach to illustrate the complexities and potential of reflective learning. A theoretical account of the nature of reflective learning and the reflection process is outlined before an autobiographical account which provides an example of the reflective learning process. The key themes of holistic approaches to learning, the significance of the self and multiple subjectivities, the personal in the professional and the importance of attending to the process and content of learning are explored. Examples of shortcomings in the current learning environment are included and drawn on to highlight the potential for more reflective approaches within the DipSw tutorial system. I suggest that given the anxiety-provoking nature of the situations they face, student practitioners need to embrace reflective learning if they are to avoid becoming restrictive, routinised and ritualistic in their practice.     

A menu for learning: a World Café approach for user involvement and inter-professional learning on mental health

Inter-professional learning (IPL) initiatives and service user involvement are well established in professional education programmes, but are seldom incorporated in the same teaching and learning project. In order to accomplish a combination of these approaches, an interactive learning format, styled as a World Café on mental health, was chosen to bring social work and mental health nursing students together with service users and carers. The project aimed to be participatory and inclusive from the outset, establishing a steering group with staff, students and user/carer volunteers to plan the day-long event. The event enabled all participants to engage in round table conversations to learn from each other's outlooks and roles, and for students to reflect on their future inter-professional practice and engagement with service users. Findings from this project indicate that the World Café as a teaching and learning method may have much to offer students engaged in IPL activities. We believe that the findings from this project can contribute to the advancement of existing knowledge regarding IPL and user involvement, and that a World Café approach may serve as a template for replication for other education providers, as part of a wider repertoire of inter-professional and service user involvement initiatives.