From Mastery to Accountability: Cultural Humility as an Alternative to Cultural Competence

Cultural competency has been a long held ideal for social work educators and practitioners. However, definitions and approaches to cultural competency vary widely depending on worldview, discipline, and practice context. Within social work and beyond, cultural competency has been challenged for its failure to account for the structural forces that shape individuals' experiences and opportunities. In contrast, the concept ofcultural humility takes into account the fluidity of culture and challenges both individuals and institutions to address inequalities. This article takes a critical look at cultural competence as a concept, examining its explicit and implicit assumptions, and the impact these assumptions have on practitioners. It suggests that cultural humility may offer social work an alternative framework as it acknowledges power differentials between provider and client and challenges institutional-level barriers. The authors advocate a move from a focus on mastery in understanding ‘others’ to a framework that requires personal accountability in challenging institutional barriers that impact marginalized communities. Cultural humility, while a promising concept, has not been fully explored in social work. Therefore, the authors present a conceptual model of cultural competency along with strategic questions for providers and organizations to integrate into social work practice and education.     

Building Cultural Competence for Work with Diverse Families

Abstract

This paper proposes a postmodern approach to social work practice that links the perspectives of cultural competence, diversity, social constructionism, and a generalist strengths-based orientation for work with families. The profession's early work with diverse families is put into the context of privilege and contrasted with more contemporary models built on affirmation of diversity and the strengths of families. The component theoretical perspectives are reviewed and followed by a flexible pedagogical model that includes four steps and representative teaching strategies for implementation.     

Assessing Cultural Competence in a BSW Student Population

Bachelor’s level social workers serve a population that is becoming more diverse. Social work educators must respond with adapted teaching methods, theories, and exercises to reflect the growing need for cultural competence in our practitioners. The 2015 Educational Policy and Accreditation Standards (EPAS) outline the knowledge, value, and skills competencies central to social work education. These competencies include thorough integration of cultural competence in social work education; the ways in which this content is taught likely vary greatly between programs. This study assessed whether students gained competence as a result of taking a bachelor’s level social work (BSW) course in cultural diversity at a mid-sized public university. Furthermore, the study assessed whether their level of competence was related to student demographics, such as being from an urban or rural community. One hundred twenty-three students completed the California Brief Multicultural Competence Scale (CBMCS) at the beginning and end of a course specifically dedicated to cultural competence. Results indicate that the course itself is effective in increasing significantly student’s self-reported cultural competence. Study results lay the foundation for future research that will (1) assess more broadly the implications of a specific cultural competence course and (2) aid in the development of a social work-specific measure of cultural competence.     

Toward a Cultural Competence Measure for Social Work with Specific Populations

Abstract

The notion that cultural competence is crucial to sound social work practice is widely accepted in the profession. However, there exists a gap between the achievement of the goal of developing culturally competent practitioners through social work education and the ability to measure such competence. A second gap exists between education and the providing of culturally appropriate services in everyday practice. These gaps are likely due to (1) the broad terms used to define cultural competence, (2) the slow evolution of instrumentation to measure cultural competence, and (3) the lack of culture-specific training and measurement techniques. This paper assesses the need for further refinement of the concept and suggests a new approach for the development of instruments to measure it. The authors provide an overview of the construct of cultural competence, analyze the conceptual and empirical foundations of four well-known measures, and provide a rationale forthe development of culture-Specific instruments.     

Learning from the Research Process: Discussing Sensitive Topics as a Cultural Outsider

This paper explores the sensitivities and cultural complexities of engaging in research about substance use with a Sikh Punjabi community in England, from the perspective of cultural outsiders. The objective of the research was to explore the feasibility of developing a Community Alcohol Support Package (CASP) within the community, where existing alcohol service provision was felt to be limited, using ethnographic research methods. Tensions between a strict religious prohibition against drinking and a cultural acceptance of a heavy drinking culture created the conditions for the research and its particular challenges. This paper reports on the process of conducting the research and the transferable lessons for social work teaching and practice. Two key methodological challenges are highlighted together with reflections on how they were addressed: first, the problem of engagement and negotiating access to the community in focus; second, the challenge for outsiders of tuning into the socio-political context of the community and the power dynamics within it. Overcoming these challenges required high levels of sensitivity to the concerns of the community, while maintaining research integrity, and demonstrable openness and honesty in the course of developing research relationships. The lessons for social work education and practice are discussed.     

Cultural processes and physical change in Sisli—Istanbul

The cultural change model introduced in this paper covers the cultural change processes and their impacts on housing systems. Cultural processes cause changes in life style learned by the agreed enculturation, acting on the formation of the opinions of the society. Culturation, acculturation, cultural shock, cultural diffusion, transculturation, cultural assimilation are other cultural processes constituting cultural change. The cultural change model for housing proposes that “housing and its close environment physically change in accordance with the cultural processes that are taking place in the related society.” Functions of cultural processes include types of formal or informal housing, urbanization, migration, stratification, life styles, selection of housing equipment, and behavior. Cultural processes have been used as tools to explain the interaction between the above socio-cultural, economic factors and housing patterns of a definite people and place in the cultural change model. A case study was applied in the Sisli–Bomonti region to obtain cultural changes. Cultural processes according to cultural change model were examined in this case study by using the existing results.     

Cultural diversity competencies in child and youth care services in Portugal: Development of two measures and a brief training program

Few researchers have examined the training of child care workers in cultural diversity competencies, despite the growing number of ethnic minority children and youth in residential care. The present paper reports two studies. In study 1, we aimed to adapt and develop two measures of cultural diversity competencies—a self-report questionnaire and an objective measure based on a case vignette (n = 51). In study 2, we proposed a brief training program. A quasi-experimental design (n = 30) was used, with cultural competencies being evaluated before and after the training. Results revealed that (1) child care workers tended to over-estimate their self-perceived competence and that (2) the experimental group was more capable of including cultural elements in their definition of strategies and relational aspects of intervention after a brief training than the group that received no training (control). Implications of this study are discussed for further development of cultural diversity competencies in professionals working in residential child care.     

Developing a researcher-practitioner partnership for the effective evaluation of professional social work training

This paper reports on the development and operationalisation of a partnership between researchers at the Centre for Child Care Research at Queens University, Belfast and the Southern Health and Social Services Board Training Unit to undertake an evaluation of the Children (NI) Order Training Programme. The concept of partnership and its application to researcher-practitioner relationships is discussed. The stages of development of the partnership between the Training Unit and the researchers, and the outcomes achieved from this partnership, are described. The similarities and differences between the partnership approach developed by the CCCR and the SHSSB are highlighted. The potential benefit of this approach for other researchers and practitioners seeking to develop such links is presented.     

Aging in a critical world: The search for generational intelligence

Critical gerontology attempts a radical approach to adult ageing drawing on both the personal experience of older adults and their relationship to social and structural inequality. In this paper the author uses personal historical experience to chart a critical approach to intergenerational relationships and draw out lessons and new directions for a revitalised critical approach to adult ageing. The concept of generational intelligence is introduced, as a joint project with another author, and as a bridge toward future intergenerational solidarities.     

Enhancing Critical Reflection amongst Social Work Students: The Contribution of an Experiential Learning Group in Care Homes for Older People

As part of a Practice Learning Centre, representing a partnership between an English University social work department and a non-governmental organisation, 12 students were placed in care homes for older people for their first period of assessed practice. The aims of this initiative were to facilitate: development of critical reflection; deployment of social work skills in a care home setting; and opportunities for social work students to work with care home residents. The learning was captured via four Experiential Groups facilitated by the Practice Educator with responsibility for assessing the students' practice. On-site supervisors also participated. Key learning included understanding of: the importance of critical reflection as a key social work skill; the influence of organisational norms and care home culture on the quality of care practice; the complexity and emotion-rich nature of person-centred care; and the pivotal role of relationships in work with people with dementia. Links made in the Groups—between the experiential and theoretical, the emotional and cognitive, and the structural and personal—demonstrate their value as learning platforms. Placements in care homes have considerable potential to enrich practice education; this is especially important in the context of an ageing population.     

Caring for Cultural Studies

This essay both inaugurates the editorship of Ted Striphas and reflects on the contributions of Cultural Studies’ longtime editor, Lawrence Grossberg. It opens by reflecting briefly on the journal's transformations over the last 28 years before taking stock of the wellbeing of Cultural Studies, the field. The claim here is that Cultural Studies devotes less time and attention than it used to in thinking through first principles, and thus that the future of the field hinges, in part, on asking whether core concepts are up to the task of answering to the urgent political questions of our time. The essay then recontextualizes the concept of culture, specifically with respect to the much-maligned (indeed, deservedly-maligned) ‘high culture’ tradition. In its recesses the author identifies a fugitive theoretical line in which culture signifies care, as opposed to subordination to patrician interests and aesthetic styles. This conceptual move sets the stage for the central argument of the essay, namely, that for Cultural Studies to live up to both its name and intellectual-political ambitions, it must devote significant time to caring for the infrastructure that sustains its body of ideas. The piece concludes by highlighting some of Lawrence Grossberg's efforts, as an infrastructuralist, to care for Cultural Studies and by observing how, moving forward, neither the field nor this journal will take care of itself.     

Developing cultural competence for social work with families living in poverty

Social workers need to have a good understanding of the cultural contexts within which the families they are working with are living. Whilst each context will be unique in many respects, the majority of families involved with social workers will share the experience of living in impoverished circumstances. At a time when levels of family poverty are rising rapidly in the UK and many other European countries as a result of a global financial crisis followed by economic recession and major cuts in public spending, it is particularly important that social workers understand the impact of poverty on the lives of the adults and children with whom they are engaged. One of the best ways of developing an understanding of any aspect of culture is to listen to people talking about their lives. Using a combination of research evidence based on the first-hand accounts of parents and children, and analysis of selected practice examples drawn from anti-poverty social work in England, the key elements of culturally competent practice for social work with families living in poverty are identified.     

发展杨浦文化大格局 助推上海文化大都市建设

当前,上海正处在建设文化大都市的关键时期。杨浦是上海重要的文教城区,处于工业杨浦向知识杨浦和文化杨浦转型的重要阶段。发展杨浦文化大格局,对于助推上海文化大都市建设具有不可或缺的现实意义。应充分发挥杨浦在文教方面的优势条件,对五角场城市副中心定位进行重新梳理,在历史与未来文化交汇中寻绎发展路径;结合杨浦滨江开发战略,重绘＂一圈一带三轴＂文化空间;重点打造五角场市民中心、大学节、出版高地、教育服务高地、滨江文化产业园区等重大会务活动和项目,充分展示杨浦在上海都市文化建设方面的积极作用。     

Social Work within a Community Discourse: Challenges for Teaching

This paper considers the continuing debate about the relationship between social work and community work. We write about our collaboration as educators, one from a social work background and the other from a community work background and discuss the challenge of teaching community work to social work students in a way that is relevant for contemporary practice, and that embraces community work principles and values. Our paper explores Ife's framework of competing discourses of human services and discusses how it has helped us to articulate our thinking and teaching practice in the Irish context. For us, the framework integrates social work and community work within a community discourse that provides a language transcending disciplinary boundaries. This approach represents a means of familiarising students with the community work process and enabling them to take action on issues of social justice. The framework represents four competing models of human service delivery: the managerial, the market, the professional and the community. We discuss how we use this conceptualisation to teach and engage students in a process of critical reflection. The paper discusses methods we use to undertake this process, and the development of our teaching practice over the last two years.     

Creating Cultural Safety as an Aboriginal Teacher in a Class of Non-Aboriginal University Students

ABSTRACT

Creating a culturally safe learning environment is critical for Aboriginal teachers in universities. This paper explores my experience as a new lecturer convening an Aboriginal and Torres Strait Islander social work course at an Australian university. As an Aboriginal woman teaching to a large class of non-Aboriginal students, establishing cultural safety became a priority early on. Through reflecting on my journey from feeling vulnerable at the beginning of the course, to developing a safe and collaborative learning and teaching experience, this paper presents the rare perspective of an Aboriginal academic in the teaching space, and offers practical ways to develop cultural safety in university classrooms.

IMPLICATIONS

• Aboriginal social work teaching academics need to feel culturally safe in the classroom setting to sustain them in their role.

• Engaging non-Aboriginal students to feel safe through collaborative learning enhances the learning and teaching experience for everyone and contributes to cultural safety for Aboriginal academics.

• Aboriginal academics teaching Aboriginal-specific content risk being traumatised through intensive and consistent exposure to traumatic content that may be personal to them.

• Universities need to provide practical support to new teaching academics to best equip and prepare them for the role.

     

Strengthening youth citizenship and social inclusion practice — The Australian case: Towards rights based and inclusive practice in services for marginalized young people

This article provides a framework for understanding disadvantaged young people from a youth citizenship perspective that includes social inclusion principles and a rights based approach to service delivery. This paper will argue that a rights based and inclusive practice approach can help to enable the self-confidence, resilience and capacities of marginal youth in efforts to counter social exclusion. A social inclusion strategy that is derived from the European Union helps frame inclusive practice and is explicitly linked to an emerging national human rights and inclusive agenda for marginalized youth in Australia. Elements of inclusive service practice include youth participation in services, issues of access and equity, service responsiveness, joined-up services and user-led accountability. These elements provide a basis for bringing a citizenship framework into services, and for professional learning and education in work with marginal youth. A framework is suggested that seeks to recognise and respond to highly disadvantaged youth that includes the marginalizing ‘intersections’ of gender, racial and disability identities. Brief excerpts of secondary qualitative data on two highly vulnerable youth populations-homeless youth and Aboriginal youth-are used to highlight the need for a citizenship approach that listens and responds to these vulnerable young people in both research and practice.     

The Cultural Politics of Childhood: Public Policies in Post‐authoritarian Chile

This article offers an interpretation of the cultural politics of childhood during the second decade of post‐authoritarian democracy in Chile (2001–2010), as sustained by the discourse of public policies in this area. I understand cultural politics as the combination of cultural contexts, social practices and political processes through which childhood is constructed in different societies and different times James and James (2008b). I develop a ‘textual’ analysis focusing on the discourse of the most recent official governmental policy document on childhood, which is still in force, as well as a ‘contextual’ analysis that examines the historical relationship between the state, public policies and childhood in different periods of Chile's history as a republic.     

Work-life balance for sustainable human development: Cultural intelligence as enabler

It is proposed that sustainable human development can occur only when there is a reasonable work-life balance for humans. Developmental work for humans is mostly achieved through high performing organizations, and the performance of organizations, in turn, depend on the commitment and engagement of their employees. While societies organize themselves though groups which come together to form an organization, the individual continues to play a key role in success of these organizations. This article explores the impact of an individual’s work-life balance on his/her role—related engagement, thereby contributing to the sustainable human development. Since culture drives behavior for all three, that is, the individual, the organizations, and the society, it is suggested that if we create a culture that supports work-life balance, it is likely to promote sustainable human development though higher role-related engagement of individuals. Further, it is suggested that cultural intelligence plays an important role in achieving both work-life balance and sustainable human development.     

Social Work Sense and Sensibility: A Framework for Teaching an Integrated Perspective

The divisions between ‘micro practice’ and ‘macro practice’ are often traced to historical splits between the originating strands of the social work profession. These splits have been reified in social work education and in institutional settings that largely focus on particular aspects of practice. We argue that this split has been overly polarized and, more importantly, disregards the science and ethics of social work—what we call the sense and sensibility of the profession. Science requires that we recognize the complexity of human activity; ethics require that we alleviate individual suffering and work to attack its root causes. Social work sense and sensibility interweave expectations that practice, policy, theory and research understandings must all be informed by, and inform, ethical social work practice. This bridging framework can help educators respond to calls for connecting all levels and types of social work practice.     

The Ukrainian Approach to Cultural Heritage: A Different Way to Utilize the Historical Heritage for Economic Development

After a long development based on tourists from former Communist countries, the actual tourist economy will focus on the importance of increasing “tourism GDP” in the next years, through a national cultural policy aimed to improve the international perception of Ukraine and to simplify the visa system. In order to achieve this objective, the Ukrainian government has adopted some laws connected to the improvement of the tourism and cultural services, together with an initiative of the Council of Europe to support the National Culture Development Programme 2008–2013, that includes even the implementation of laws regarding the Ukrainian tourist framework.