Key misconceptions when assessing digital technology for municipal youth social work

ABSTRACT

Municipal youth protection work has become infused with digital technology, and yet there is still limited research on how to assess the impact of digital technology on municipal youth social work. This article reviews a range of misconceptions regarding the assessment of digital technology for youth social work in municipal contexts. This review was generated in connection with the development of an app system for communication between young clients and their municipal social workers in Denmark. The misconceptions relate to: variations in technologies and contexts; the impact of digital technologies on the relationship; social justice; differentiating between the user and the digital technology; digitalization and standardization; stakeholder and functional models of municipal social work. The paper concludes that the relationship between municipal social work and digital technology is complex and that thus complex comprehensions of municipal social work practice are needed if the relationship between technologies and practice is to be grasped adequately. The paper argues that given the complexity of the field and the speed of technological and legal changes, external support with regard to assessing how to use, develop and incorporate digital technology needs to be made available to municipalities and social workers.     

Combating Poverty and Social Exclusion: Implications for Social Work Education

This article considers the importance of understanding poverty for social workers and the ways it is delivered on social work programmes. It reviews the context in which poverty is experienced by service users and social workers. It then goes on to consider the ways in which teaching about poverty has been approached in social work education. Drawing on the experiences of the authors of designing and delivering a module on social work, poverty and social exclusion on a postgraduate DipSW programme it considers an approach to developing poverty aware social work practice for social workers in training. Finally it discusses ways in which the new three year qualification for social work training might develop this subject more fully in ways that seek to combat poverty and social exclusion amongst social work service users.     

Dressing the Part? The Significance of Dress in Social Work

This paper explores practice educators' views about the significance of dress for social work in the context of UK social work education. The findings, drawn from three focus group discussions, suggest that practice educators regard dress as an important way in which social workers demonstrate values in action. Dress is also seen to play a part in the development and maintenance of a professional social work identity, and is relevant to the physical and bodily experiences of ‘doing’ social work. Social workers should be aware of the significance of dress and self-presentation, and where student social workers fail to demonstrate such awareness, practice educators may have questions about their understanding of the complexity of practice. The paper notes that while participants expressed similar views about the meaning and impact of dress, these are based on the observation and experience of practice, and there is little research evidence specifically concerning dress in social work. The study contributes to an understanding of why practice educators consider that dress may be relevant in the assessment of a student's practice readiness, and suggests areas for further research about this everyday yet significant aspect of a social worker's working life.     

A Strengths Perspective on Caregiving at the End-of-life

Abstract

The most recent version of the Australian Association of Social Workers Code of Ethics includes substantial reference to social workers’ professional responsibilities for environmental awareness and advocacy. This article reports on a qualitative study of 20 Australian environmentally-conscious social workers from a variety of fields of practice. The study found that while there was a high level of awareness of the relevance of environmental issues for social work practice, participants reported professional and organisational constraints, which prevented them from aligning their environmental concerns with their professional practice. The findings from this study suggest that proenvironmental views and actions may not yet be accepted as a legitimate aspect of social work practice, despite strong recognition of the links between social justice, human rights, social work, and the environment in the Australian Association of Social Workers Code of Ethics.     

How social exclusion distorts social network perceptions

In two studies we investigate whether social exclusion—a well-studied, common and quite painful social experience-influences people's perceptions of novel social networks. In a first study, exclusion experiences led people to report that novel networks were more dense relative to those who had not been excluded. As predicted, this was true only for social networks; exclusion had no impact on perceptions when networks were described as geographical. In a follow-up experiment, participants watched a custom-created video, depicting avatars interacting in social scenes and they were asked to report the ties among the avatars in the video. Exclusion experiences led people to see network ties where none exist (i.e., false positives), though there was no effect for exclusion (versus inclusion) on reports of false negatives. Results indicate that common social experiences systematically shape network perceptions, leading people to seeing novel social networks as more densely connected than they are.     

Environmental Social Work: Accounting for Gender in Climate Disasters

Abstract

The person-in-the-environment concept has largely been interpreted by social workers to indicate social networks and relationships, ignoring the physical environment and its complex impact on human health and wellbeing. This article examines the environmental domain, noting the critical role social workers can have in this field as a consequence of climate events and global warming. The article notes the significance of gender as a key factor in vulnerability to disasters and outlines the need for social workers to consider gender as a critical indicator in their work in this emerging area. Embodiment, connection to place, poverty, and cultural awareness are also significant, but often overlooked, factors in a social work response to environmental disasters. Ecological and ecofeminist theories give a direction for social work theory and practice in the postdisaster space. The article challenges social workers to reconsider the person-in-the-environment as a complex and critical emerging domain of social work theories and practice, a domain where gender awareness is fundamental.     

Teaching Note—Teaching Intersectionality: Transforming Cultural Competence Content in Social Work Education

Intersectionality has been gaining momentum among social workers as a framework to allow a fuller understanding of the complexity of diverse social identities and the impact of social structures on power, privilege, and oppression. However, the application of intersectionality to teaching in social work education has been relatively absent in the literature. This article describes a 3-hour graduate-level classroom exercise designed to increase knowledge and proficiency of intersectionality. Critical self-reflections of the participants’ experiences are provided to illustrate the evolving growth and awareness that can result from the educational process using this framework. Examples and suggestions for reading assignments and classroom activities are offered. Implications for social work education and future directions are discussed.     

Inter‐professional Learning to Prepare Medical and Social Work Students for Practice with Refugees and Asylum Seekers

Social workers and medical practitioners, particularly those in general practice, provide services for individuals who experience social exclusion. Access to medical, health and social care services has been identified as problematic for refugees and asylum seekers, reflecting their marginalised status within society. It is widely accepted that multi‐agency responses and working together are key requirements in improving access to services and promoting social inclusion; however, achieving this across professional and agency boundaries often remains challenging. Joint planning and training have been suggested as being important in improving communication, leading to more flexible and creative services.

This paper describes the genesis and implementation of a series of innovative inter‐professional workshops for medical and social work students, focussing specifically on marginalised groups. Learning and teaching input was developed by, and came from, service users and qualified medical, health and social work practitioners. The paper focuses particularly on the sessions relating to refugees and asylum seekers. The content and structure of the sessions are discussed and students' responses are reported. The implications for future inter‐professional learning and practice in relation to socially excluded groups are highlighted.     

Student isolation: the experience of distance on an international field placement

In an era of global awareness of the impact of social, political and environmental impact, the international field placement has become a feature of many social work programmes throughout Australia. A theoretical framework of international social work principles allows for a guiding platform for teaching and learning; however, the experience of the social work student is often one of cultural isolation and emotional vulnerabilities. Whilst cross-cultural learning is a core practice goal of the placement, the ability to engage with this learning is affected by the impact of distance on the student. In turn, the university responsibility for the student is heightened by the distance involved, creating an increased sense of risk for both the student and the social work educator. This article draws on a mixed-methods study, with data sourced from both questionnaires and in-depth interviews with university field education staff, former social work students, and field educators. Five lenses of distance are explored in the aim of increasing understanding of the student experience: geographical distance, cultural distance, emotional distance, pedagogical distance and technological distance. In doing so, the social work educators’ ability to monitor and support remote students is enhanced, and the capacity for the student to engage in a positive teaching and learning environment is increased.     

Assistive technology for disabled visual artists: exploring the impact of digital technologies on artistic practice

Abstract

Disabled artists with physical impairments can experience significant barriers in producing creative work. Digital technologies offer alternative opportunities to support artistic practice, but there has been a lack of research investigating the impact of assistive digital tools in this context. This article explores the current practice of physically impaired visual artists and their experiences around the use of digital technologies. An online survey was conducted with professional disabled artists and followed up by face-to-face interviews with 10 invited artists. The findings illustrate the issues disabled artists experience in their practice and highlight how they are commonly using mainstream digital technologies as part of their practice. However, there is little awareness around novel forms of technology (e.g. eye gaze tracking) that present new creative opportunities. The importance of digital tools for supporting wider practice (i.e. administrative and business tasks) was also highlighted as a key area where further work is required.     

Poverty,exclusion and child protection practice: the contribution of ‘the politics of recognition&respect’

The affective dimensions of poverty, including the impact of wider policy discourses and services that ‘other’ and shame people in poverty, are increasingly recognized. In response, Lister [(2013). Power, not Pity: Poverty and Human Rights. Ethics and Social Welfare, 7(2), 109–123] advocates for ‘a politics of recognition&respect’ that centralizes the voices, participation and lived experiences of those who live in poverty. This paper considers how applying Lister’s theory could improve child protection (CP) social work in England, from a human rights and social justice perspective. The paper draws on findings from an ATD Fourth World participatory research project aimed at updating the course content for a pre-existing social worker training module on poverty awareness. The project brings together families with experience of poverty and CP interventions, social work practitioners and academics.     

Unresolved struggles: Educating social workers in Aotearoa New Zealand

This article introduces key themes that arise throughout the history of social work education and are central to the education of social workers today. Curriculum and the goodness of fit between agency demands and professional standards, accreditation, provision of social work courses, and more recently, the competency movement, have constantly been significant, albeit in changing forms. In New Zealand, cultural awareness and knowledge of indigenous models for practice together with re-organisation of social service delivery systems have implications for social work education. Managerial devices such as the purchaser/provider split and risk/case management approaches to social work and their impact on social work education and practice are discussed. The role of the national accrediting body and the ensuing tensions around accreditation are discussed. A discussion of opportunities and concerns for the future considers relationships between those who teach social work, those who practice it, their employers and the role of Industry Training Organisations.     

Social Exclusion,Social Identity and Social Work: Analysing Social Exclusion from a Material Discursive Perspective

Within this article I explore the concept of social exclusion, considering how it has been defined and the implications of this for social exclusion policy. It is suggested that the current use of the concept focuses on material definitions of exclusion, obscures the discursive origins of exclusion and tends to individualise the problem. I argue that we need to adopt a broader approach to defining and analysing social exclusion which understands social exclusion as a process which is influenced by both material and discursive factors. The connections between discourse, identity and marginalisation are discussed and these arguments are illustrated using examples related to different aspects of social identity. Finally the article presents a framework for analysing social exclusion from a material discursive perspective and suggests that adopting this perspective clarifies the role of social work in working with people who experience exclusionary processes.     

Social Work in the Emergency Department—Implementation of a Domestic and Family Violence Screening Program

Abstract

Women who have experienced domestic and family violence use health services more frequently than women who have not. Early identification and intervention by the health system may reduce health problems associated with domestic and family violence and lead to savings for the health sector. This study aimed to evaluate the impact of a new domestic and family violence screening program, which was based on an ecological model and introduced by a social work team in the Emergency Department of a major metropolitan hospital. The evaluation method included an audit of social work case files to assess the effect on referral rates and a survey of Emergency Department staff to obtain perceptions of the impact of the program on the staff and clients. In the 3-month period following the introduction of the program, the rate of referral to social work increased by 213%. Staff agreed that the Emergency Department is an appropriate place to ask about domestic and family violence, under certain conditions. Findings suggest that an ecological social work model provides an approach to screening for domestic and family violence that not only contributes to increased identification and supportive client interventions but may also contribute to more sustainable systemic change.     

A Case-based Collaborative Learning Model for Teaching Advocacy

Social work graduate school programs focusing on clinical practice have traditionally attended less to the profession's advocacy role. Masters-level clinical social work students, therefore, may not receive adequate training to understand their roles in advocating for or against policies that directly impact their practice. This article proposes a collaborative learning model called ‘Advocacy Week’, which prepares students for a statewide NASW-sponsored Advocacy Day. Using case presentations prepared in collaboration with clinical and policy social work faculty, aspiring clinical social work practitioners are exposed to the relevance of advocacy. Preliminary findings suggest that graduate students exposed to this model become aware of their advocate role as part of their clinical practice, a knowledge which has implications for social work education.     

A model of cultural competency in social work as seen through the lens of self-awareness

Providing effective cultural competency training to social work students is a social work education struggle. This qualitative study, conducted in the United States, addresses this challenge by examining social work educators’ teaching methods for cultural competency by focusing on the self as a part of culture and racism as a part of dominant culture. The findings reveal that the social work educators emphasize the role of self-awareness and cultural awareness in teaching cultural competency. However, they prefer to use multiculturalism, a 1960s ideology, to teach cultural competency and do not invest in teaching anti-racism. These findings shed light on teaching cultural competency and have practical implications in social work education.     

Outness among LGBTQ Social Work Students in North America: The Contribution of Environmental Supports and Perceptions of Comfort

This study examines various environmental factors that may impact a lesbian, gay, bisexual, transgender, or queer (LGBTQ) social work student's level of ‘outness’ (disclosure) with regard to their sexual orientation or gender identity. An internet-based survey was conducted, comprised of LGBTQ undergraduate and graduate students from social work programs across North America (n = 1,018). Utilizing Pearson's chi square analysis, significant associations correlated between outness and the following six areas: (1) LGBTQ student perception of other students' overall level of comfort with their sexual orientation or gender identity within the program; (2) the number of faculty that know about their sexual orientation or gender identity; (3) the number of students that know about their sexual orientation or gender identity; (4) how supported they felt with regard to their LGBTQ identity within the program; (5) the percent of faculty that are supportive of LGB and Q issues; and (6) awareness of openly LGBTQ administrators or staff members. Implications for social work education and practice are examined, as are suggestions for continued research.     

Why Does Involvement in Voluntary Associations Promote Trust? Examining the Role of Network Diversity

Scholars argue that trust is fundamental to maintaining a healthy society, and consequently, recent evidence that trust may be declining in the United States has generated an interest in the determinants of trust. According to the social capital literature, particularly the work of Robert Putnam, involvement in voluntary associations influences the development of generalized trust. One way in which organizational participation is thought to foster trust is through creating more diverse, or bridging, social networks. However, scarcely any research has empirically examined this mechanism. Using data from the Social Capital Community Benchmark Survey, I test whether network diversity (ties to persons from different social backgrounds) accounts for some of the influence of organizational involvement on trust. The results suggest that the influence of involvement in multiple associations on trust is largely mediated by its influence on network diversity. In addition, while recent research observes that some predictors of trust vary by race and ethnicity, I find no differences in these relationships across non‐Hispanic white, African American, and Latino respondents.     

Beyond PowerPoint™: Using Learning Objects to Enhance Social Work Courses

Faculty use of information and communication technologies (ICT) in social work courses has the potential to transform social work education, including increasing student engagement and accommodating different learning styles. Learning objects are reusable digital resources with a pedagogical purpose that may be used in online, hybrid, or face-to-face social work courses to achieve these and other pedagogical benefits. This article defines and provides an overview of the concept “learning objects.” Guidelines for locating and incorporating existing learning objects and for creating learning objects for use in social work courses are detailed. Finally, examples are provided.     

Child Abuse Prevention During Infancy: Intervention Implications for Caregivers' Attitudes Toward Emotion Regulation

Increasing numbers of states are in the process of passing laws requiring all new parents to receive educational materials to prevent shaken baby syndrome (SBS). These laws create powerful opportunities to reach large numbers of families with an important prevention effort. Results from the effort to raise SBS awareness described here indicate that not only is the content of SBS prevention (e.g., consequences of shaking; emotion regulation/coping skills; safety planning) an important consideration; so too is the approach any given prevention program utilizes. By incorporating social work theory on family-centered practice, social workers, home visitors, and other prevention professionals strengthen the likelihood of having a meaningful impact on caregivers' safe strategies for coping with the frustrations of caring for an infant.